© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

“That’s a 10-4, Good Buddy?”

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

•  IM

•  SMS Texting

•  Blog

•  Wiki

•  VoIP

•  File Share

•  Tagging

•  Phone

•  Video Chat

•  Online Video

•  Email

•  Message Boards

•  Team Rooms

•  Screen Sharing

•  Mobile Mail

•  Whiteboards

•  Face2Face!

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

✴  Email

✴  Blogs

✴  Team Rooms

✴  Wikis

✴  Message Boards

✴  Voice Mail

✴  Portals

✴  Workflow

✴  Facebook

✴  Myspace

✴  LinkedIn

✴  Phone

✴  Instant Messaging

✴  Twitter

✴  Face to Face

✴  Video Chat

✴  Webex screenshare

✴  Blog Comments

✴  SMS Texting

✴  Blackberry/Push Email

✴  Google Docs

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

instantly

anywhere

informal

unstructured or flat

reasonable

in person

formal

structured or hierarchical

© 2009 PSC Group, LLC

T i m e P l a n n e d Location In Person Relationship Formal Content Structured

T i m e I n s t a n t Locat ion Anywhe re Relationship In formal Content Unstructured

T i m e W h e n e v e r Locat ion Anywhere Relationship Reputation Content Flat/Tagged

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

© 2009 PSC Group, LLC

Questions?