Collaboration and Group DSS

Soetam RizkyCollaboration and Group DSS

Before we startDSS construction phase ?PlanningResearchAnalysisDesignConstructionImplementationMaintenanceAdaptation

Why we have collaboration ?It become more complexLarger benefitsRole of internet in decisionOrganizational DSS

What kind of collaboration ?Internet collaboration ?Cloud computing ?Office live ?Zoho ?Intranet collaboration ?Groupware ?GDSS ?

Before we continueSamples of collaboration ?

What to do in collaboration ?

How to collaborate ?Email ?Chatting ?Anonymously ?Groupware portal ?

Groupware

Groupware ?Software products that support groups of people engaged in a common task or goalProvides a mechanism to share opinions and resourcesTerm is ambiguousThousands of software vendors and packages

Groupware ? Idea Generation (Brainstorming) Managing Sessions Multi-criteria Making Products Strategic Planning Decision Planner Innovator (Meeting-Enhancement Keypad System) One Touch (Supports Remote Teaching and Conferencing)

Groupware ?OptionFinder (Brainstorm, weigh alternatives, identify priorities, vote, and work toward consensus in a non-decision room setting.)Coordinator (Integrated E-mail, scheduling, and calendaring)Vineyard (Repository of shared information )Iris (Distributed, multi-user collaborative multimedia writing environment)

Before we continue.Still have the gut to say that you still have no idea for your proposal ?

Workflow

Other Groupware

Collaborative dss through internet

Collaborative DSS via internet ?Telecommuting ?Work at homeVirtual Team ?Freelancer Project basedOnline office Tailor madeReady to useCloud computing

Collaborative effectNetiquetteLack of controls24/7 availabilityMore complex algorithmRelative judgement

Before we continueGroupware at your own campus ?

Group dss

Why Group DSSMost complex decisions made by groupsComplexity of organizational decision making implies more need for meetings and groupworkComplex meeting preparation and activitiesNeed for computerized support

GDSS ?Consists of a set of software, hardware, language components, and procedures that support a group of people engaged in a decision-related meeting An interactive computer-based system that facilitates the solution of unstructured problems by a group of decision makers

GDSS characteristicsSpecially Designed ISGoal of Supporting Groups of Decision MakersEasy to Learn and UseMay be designed for one type of problem or for many organizational decisionsDesigned to encourage group activitiesAttempts to minimize process losses

GDSS ProblemQuality team participants Different functional areas Different supervisory levelsDifferent perspectives May induce process and task lossesDomination by one or a few membersPoor interpersonal communicationFear to express innovative ideas

Before we continue.Pay attention to the members qualityBeware of the retentionIs the quality already good for all the members ?

How it worksMeetings are a joint activityThe outcome of the meeting depends on its participants.The outcome of the meeting depends on the decision-making processDifferences in opinion are settled either by the leader or negotiation or arbitration

GDSS Technique

GDSS SettingSingle Location Multiple Locations

Common Group ActivitiesInformation RetrievalInformation SharingInformation Use

GDSS Level

Ideal GDSS : Decision Room

Why GDSS is not ideal ?High CostNeed for a Trained FacilitatorSoftware Support for Conflict Issues, NOT Cooperative TasksInfrequent UseDifferent Place / Different Time NeedsMay Need More Than One

Before we continue.Still lack of idea of what you going to make in this course ?

Negotiation support system

NSS ?Conflicts among decision makers Negotiation - for Conflict ResolutionTypes of DisputesNegotiators' interests are fundamentally opposedNegotiators share basic objectives, differ in prioritiesGDSS Can Provide Structure to Negotiations

NSS ?Conflicts arise because of differences in interests among individualsConflicts also arise because of differences in problem understanding (misunderstanding) Requirements Negotiation 1.Conflict Detection2.Resolution Generation 3.Resolution Choice

Before we end.GDSS using what kind of algorithm ?GDSS is easy ?GDSS or groupware ?GDSS or workflow ?

Questions / Comments ?