collaborating for health and wellbeing the role of knowledge services group

Delivering Knowledge for Health

Collaborating for Health and Wellbeing

The role of

Knowledge Services Group

NHS Education for Scotland (NES)

Carolyn Smith

Information Manager

[email protected]


Introduction

Strategy

SGHD strategy

Enabling partnerships

Collaborative approach

Tools

Resources

People

In practice

Summing up


Knowledge Services Group

Part of NHS Education for Scotland (NES)

National strategic and policy framework, leadership, resources and tools

– to widen access to knowledge

– promote competence in its use

– to help to improve Scotland’s health and healthcare.

We provide

– 12 million information and learning resources

– From more than 100 providers.

– One integrated access point – The Knowledge Network

– Collections of articles, books and journals, guidelines, policy documents, resources for patients and service users, evaluated websites and e-learning courses.


Strategies

Scottish Government Health Department (SGHD)

E.g. Better Health Better Care http://www.scotland.gov.uk/Resource/Doc/206845/0054945.pdf

the Quality Strategy http://www.scotland.gov.uk/Resource/Doc/311667/0098354.pdf

NES

Enabling Partnerships http://www.knowledge.scot.nhs.uk/uploads/Enabling_Partnerships.pdf


Services

• Tools

• Resources

• People


Community Builder Toolkit:example of a tool for communities of practice

Enable communities and projects set up and manage their own websites or learning environments

Encourage collaborative working

Promote dialogue and discussions

Sharing examples of practice

Help communities to manage both published and local and tacit knowledge


FAST

Website e.g. Macmillan

Resource e.g. Ovid

List of results

List of results

Search

Saved Search


Resources

Content from e.g.• Subscription databases of full text journals• Guidelines• Patient information websites• Social services information

Training and support materials– Information support worker framework

http://www.knowledge.scot.nhs.uk/media/931648/informationsupportroleframework.pdf

– Information literacy portal http://www.infoliteracy.scot.nhs.uk/home.aspx)

– NHS Elite


Information Literacy


People

• Train the trainer

• Information support worker

• Communities of Practice


Projects

The Knowledge Networkhttp://www.knowledge.scot.nhs.uk

• Save and Share• Tagging• Shared spaces• CBTs


My Resource Space

3. Save or share your record from My Resource Space. You can email the record to yourself or a colleague; print it; or save and tag.


Community websites


Community Builder toolkit

WikiA piece of software which enables users to create, edit and link webpages. A wiki website is usually created collaboratively and allows members of the creating community to edit its content. Examples include Wikipedia

DiscussionsQuestion and answer opportunities, sharing of experiences, lessons learnt

BlogsAn online journal created by a particular person or team. The owner posts messages and allows others to add their own comments.

Adding resourcesUpload documents, share weblinks, associate published resources from The Knowledge Network website (formerly e-Library)

E.g.http://www.knowledge.scot.nhs.uk/child-services


More Projects

• Training and support for Gorbals project

• Patient information for NHS inform

• NHS Fife use of FAST


FAST

NHS Fife Fife Direct

Other websites


Finish

A truly mutual health service, supported by

empowering organisations, staff, patients and carers to

work and learn in partnership by

accessing, sharing and applying knowledge as

a vital component of improving health and delivering care.

collaborating for health and wellbeing the role of knowledge services group

Documents