Overview

A Global IT Staffing Solutions Firm • Established in 1991, headquartered in New Jersey

• $525 million in revenue with 10,000+ employees

• 36 offices across 7 countries; 3 Proximity Delivery Centers in the U.S.

• Unique onshore/offshore Staffing model

• Global staffing partner to 50% of our top clients

• Offices in US, Canada, UK, India, Malaysia, Philippines and Singapore

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Global Footprint

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3 Proximity Development Centers in US

Morristown, NJ | Tampa, FL | Irving, TX

• Bentonville, AR

• Phoenix, AZ

• Pasadena, CA

• San Francisco, CA

• San Ramon, CA

• San Diego, CA

• Woodland Hills, CA

• Atlanta, GA

• Des Moines, IA

• Schaumburg, IL

• Holliston, MA

• Detroit, MI

• Minneapolis, MN

• St. Louis, MO

• Charlotte, NC

• Worthington, OH

• Herndon, VA

• Glen Allen, VA

• Redmond, WA

United States

Canada

Toronto United Kingdom

London

• Philippines

• Manila

• Cebu

• Singapore

• Malaysia

• India

- Bangalore

- Baroda

- Mumbai

- Hyderabad

- Gurgaon

- Kolkata

- Trivandrum

APAC

Performance

• Ranked the “Best Staffing Firm to Work For” 4 years in a row by SIA

• Ranked among the Top 10 IT Staffing firms in the US

• Recognized as the largest minority-owned IT Staffing firm in the U.S.

• Over 75% of our clients rank us in their top 3 suppliers by performance

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Critical Success Factors

• Client-centric business model

• High touch employee care model

• Competency-driven and client focused recruiting

• Proprietary systems and metrics driven dashboards

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Philippines Overview

Collabera – Philippines Operations

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• Located in the heart of Metro Manila at

Ayala Avenue, Makati City

• Office in Ayala Business Park, Cebu

• Connectivity to access Collabera’s Global

systems/ applications

• State of the Art facility, following

Collabera’s Global best practices

• Dedicated Training facility

• Affiliations with leading Industry bodies

and Associations in Philippines – CCAP,

IBPAP, PSIA & HIMOAP

• Current Headcount of 1500+ resources working across local and global clients

• Local Sales and Account Management team in place

• Local recruiting & operations team in place

• Offshore based sourcing team in India for extended bandwidth

• Expansion into SOW and project services in 2016-17

• Executive management commitment

• Focus on Collabera’s global clients

• Added close to 40 new accounts in 2015-16

• Expansion into value add services like

Managed services, SoW and Fixed Price

business

• Aggressive growth targets for 2016-17

• Client centric approach – dedicated

Account Management and recruiting

teams

Operational Overview

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• Positioned at the heart of Metro Manila with capacity to house over 350 resources

• Office staff strength of 280+ resources which includes 220 Recruiters, 25 Account

Managers and other Support Functions

• Active Headcount of more than 1500 contractors deployed to various Clients in the

Philippines

• Integrated Employee Relations and HR-Operations team

• Supporting requirements in Metro Manila, Metro Cebu and other Provincial areas

Our Service Offerings

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Permanent Placement

Staff Augmentation

Landed Resource Program

Payroll Services

Hire, Train and Deploy

Managed Services

RPO

From pure play staffing to managed

services, we are one-stop solution

providers for all your recruitment

needs

Domains/Industries

Information Technology

Shared Services

Financial Services/Insurance

BPO/KPO/Contact Centers

Healthcare

Engineering/Oil & Gas/Power

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Client-centric business model driving performance

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Dedicated teams trained

to meet your individual needs

Teams crafted specifically for each client,

using Collabera’s unique Account

Mapping Process (CAMP)

Continuous investments in people,

systems, tools and processes specific

to your line of business

Stringent 4 stage candidate

qualification process

Integrated ecosystem of tools, systems and processes drive efficiency

Automated

Timecard

Verification &

Paperless Invoicing

Dashboards &

Reporting

Workflow

TOOLS

Calculators

SYSTEM &

PROCESSES

PEOPLE TOOLS

PROCESSES SYSTEMS

CARES

Ticketing

System CAFE Client

Feedback

Mechanism

Training

CBTs

PLACE

Partner

Portal

Resource Data

repository

Performance

Mgmt, Survey

System

Increased efficiencies

Effective Project

Management

Reduced Costs

Risk Mitigation

Successful Transition

• Effective compliance process

100% compliance

• Tracking tenure of resources

and off-boarding

• Tracking visa renewals

• Timely and effective reporting

• Issue tracking and resolution

• Sub-tier management

Systems driving Performance

Talent Pipeline (IT)

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Category Skill Availability (Vanilla/ Niche) Capacity (How many can we deliver in a month?) Lead time to onboard

App Dev

JAVA Vanilla 8 0-30 Days C++ Vanilla 8 0-30 Days C# Vanilla 12 0-30 Days

.NET Vanilla 12 0-30 Days VB Vanilla 12 0-30 Days

MF COBOL Vanilla 12 0-30 Days

Databases

Oracle Niche 6 0-30 Days Sybase Niche 2 0-30 Days

Teradata Niche 2 0-30 Days SQL Server Vanilla 12 0-30 Days

DB2 Niche 2 0-30 Days

OS Linux Vanilla 12 0-30 Days

AIX/ UNIX Niche 6 0-30 Days Windows Vanilla 16 0-30 Days

Middleware

Websphere Niche 2 0-30 Days Weblogic Niche 2 0-30 Days Tomcat Niche 4 0-30 Days Apache Niche 2 0-30 Days

Talent Pipeline (IT)…Contd

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Category Skill Availability (Vanilla/ Niche) Capacity (How many can we deliver in a month?) Lead time to onboard

ERP

SAP Vanilla / Niche 6 to 12 (Depends on Modules) 0-30 Days

Oracle Financials Niche 2 0-30 Days

Peoplesoft Niche 2 0-30 Days

Network CCNA Vanilla 16 0-30 Days MCSE Vanilla 16 0-30 Days

Testing QTP Niche 2 0-30 Days UAT Vanilla 12 0-30 Days

DW/ BI

SAS Niche 2 0-30 Days

Crystal Reports Niche 4 0-30 Days

Cognos Niche 2 0-30 Days Informatica Niche 2 0-30 Days

Business Objects Niche 4 0-30 Days

Helpdesk/ Technical Support L1 Support Vanilla 20 0-30 Days L2 Support Vanilla 20 0-30 Days L3 Support Vanilla 20 0-30 Days

Talent Pipeline (Non IT)

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Category Skill Availability (Vanilla/ Niche) Capacity (How many can we deliver

in a month?) Lead time to onboard

Health Information Management (HIM)

Medical Transcription Vanilla 80 0-30 Days

Eligibility Verification Vanilla 95 0-30 Days

Medical Coding Niche 40 0-30 Days

Claims & Denial Vanilla 55 0-30 Days

Pharmacy Benefits Management Vanilla 95 0-30 Days

Back Office Outsourcing

Human Resources Vanilla 45 0-30 Days

Finance Vanilla 55 0-30 Days

Audit/ Compliance Vanilla 50 0-30 Days

Admin/ Operations Vanilla 75 0-30 Days

Front Office Outsourcing

Customer Service Vanilla 90 0-30 Days

Sales and Marketing Vanilla 90 0-30 Days

Technical Support Vanilla 95 0-30 Days

Some Case Studies - Philippines

• Volume Hiring

• Delivered 350+ resources exclusively for one of the Top BPO companies over a period of 3 months and 100+ resources for a

Fortune 500 Healthcare company’s BPO operations in 4 weeks

• Designed the complete ramp up plan with the help of client calibrations

• Contingent Planning for attrition and drop outs to meet the required headcount on the production floor

• RPO

• Manage end to end recruitment process for a Fortune 100 company and one of the most prominent BPO company

• Complete adherence to productivity and statutory SLAs

• Manage vendors and other channels to ensure complete support to the client

• Landed Resources

• Landed 50+ resources and 100+ in pipeline for one of the world’s Largest IT Services firm for building various capabilities

• Seamless and timely completion of all visa related matters

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Our Value Proposition • Proven Global Industry Leader – over 23 years experience in the Staffing & Services space

• Strong Fundamentals – financially strong, US based management, client-centric culture

• Successful Track Record – dedicated, performance-driven client engagement teams

focused on becoming one of the top 3 vendors

• End to End Staffing Solutions – One shop stop for all kind of staffing needs and provide solutions based

on client needs

• Recruiting – competency-based model for better quality and 24/7 recruiting operations

for better responsiveness

• Value beyond Staffing – Technology Competency Units (TCUs) for high performance synergistic teams

providing better governance, ownership and quality

• Cost Effective Engagements – work with clients to reduce the per hire cost and maintain the quality

standard

• Retention – high touch employee care model and HR strategies resulting in above

industry retention levels and awards

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Collabera Technologies Private Limited,Inc.

40F Rufino Pacific Tower,

6784 Ayala Avenue,

Makati City

Metro Manila 1226

Philippines

Main line: +63 (2) 6250343

Contact Us:-

infoPH@collabera.com