COLD RELIEF

“On behalf of Governor Charlie

Baker and Lieutenant Governor

Karyn Polito, the Department of

Housing and Community

Development proudly continues

to provide eligible individuals

and families with home heating

assistance and energy services

throughout the Commonwealth.”

Jennifer Maddox

Undersecretary, DHCD

Energy Assistance Programs

FUEL ASSISTANCE - LIHEAP helps pay a por t ion

of eligible households ’ home heating bill during the

winter season.

HEARTWAP - a year round program that serves

LIHEAP eligible households with heating system

repair, replacement and maintenance services.

Weatherization Assistance Program - a year round

program that serves LIHEAP eligible households with

air sealing, attic/sidewall insulation, weather -stripping

and weatherization related repairs.

What You Need To Know

All eligible homeowners and renters, including households whose cost of heat is included in the rent, can apply at a LIHEAP agency in their area — visit www.mass.gov/hed/fuel for the listing!

Eligibility is based on a number of factors including but not limited to household size and the gross annual income of every household member 18 years of age or older.

Household income cannot exceed 60% of estimated State Median Income. You will be provided more information on the application process when you contact your local LIHEAP agency.

Call the DHCD Heatline

1-800-632-8175

Find Someone to Help You in Your City/Town

www.mass.gov/hed/fuel

Division of Community Services, Department of Housing and Community Development 2020—2021

Contact Us

Call for more

information about our services.

Massachusetts

Department of Housing and

Community Development

100 Cambridge Street

Suite 300

Boston, MA 02114

617-573-1100

Visit us on the web at

www.mass.gov/hed/fuel

Winter Energy Saving Tips

Caulk and weather-strip doors and windows that leak air.

When home, turn down the heat to 68° F or as low as comfortable.

When you are asleep or away from home, turn thermostat back 7° to 10° for eight hours and save as much as 10% a year on your heating and cooling bills.

Consider getting a programmable thermostat.

Turn down the temperature of your hot water heater to 120°.

Have your oil-fired heating system serviced annually or your gas-fired heating system serviced every three years.

Clean or replace furnace filters every other month.

Keep the fireplace flue damper closed unless a fire is burning.

Check that warm air registers, baseboard heaters and radiators are not blocked by furniture or drapes.

Close your curtains and shades at night; open them during the day.

For utility company problems, please call the Department of Public Utilities (DPU) at 1-877-886-5066 or

email DPUConsumer.Complaints@state.ma.us.

For limited income households who are over income for fuel assistance, please contact The Good Neighbor Energy

Fund , operated by your local Salvation Army. In area codes 617, 508, 781 or 978, call 1-800-334-3047. In area code

413, call 1-800-262-1320. www.magoodneighbor.org

For non-emergency social service programs, contact Mass 2-1-1 by dialing 211 or go to www.mass211.org.

Fiscal Year 2021

Low Income Home Energy Assistance Program

Income Eligibility and Benefit Levels

Family Size (# of people in the household)

100% of Federal

Poverty Level

125% of Federal

Poverty Level

150% of Federal

Poverty Level

175% of Federal

Poverty Level

200% of Federal

Poverty Level

60% of Estimated State Median Income

1 $ 12,760 $ 15,950 $ 19,140 $ 22,330 $ 25,520 $ 39,105

2 $ 17,240 $ 21,550 $ 25,860 $ 30,170 $ 34,480 $ 51,137

3 $ 21,720 $ 27,150 $ 32,580 $ 38,010 $ 43,440 $ 63,169

4 $ 26,200 $ 32,750 $ 39,300 $ 45,850 $ 52,400 $ 75,201

5 $ 30,680 $ 38,350 $ 46,020 $ 53,690 $ 61,360 $ 87,233

6 $ 35,160 $ 43,950 $ 52,740 $ 61,530 $ 70,320 $ 99,265

7 $ 39,640 $ 49,550 $ 59,460 $ 69,370 $ 79,280 $ 101,521

8 $ 44,120 $ 55,150 $ 66,180 $ 77,210 $ 88,240 $ 103,777

9 $ 48,600 $ 60,750 $ 72,900 $ 85,050 $ 97,200 $ 106,033

10 $ 53,080 $ 66,350 $ 79,620 $ 92,890 $ 106,160 $ 108,289

Cold Relief Brochure 2020-2021

Energy Assistance Agencies To find the local energy assistance agency nearest you, match the number beside the city/town listing

on the following pages to the agency number listed below.

1a

Action for Boston Community

Development, Inc. (ABCD)

178 Tremont Street

Boston, MA 02111

(617) 357-6012

www.bostonabcd.org

1b

Action for Boston Community

Development, Inc. / Malden

(ABCD/Malden)

18 Dartmouth Street

Malden, MA 02148

(781) 322-6284

www.bostonabcd.org

2

Action, Inc.

47 Washington Street

Gloucester, MA 01930

(978) 281-3900

1-800-696-9276

www.actioninc.org

3

Berkshire Community Action

Council, Inc. (BCAC)

1531 East Street

Pittsfield, MA 01201

(413) 445-4503 - Pittsfield

(413) 663-3014 - North Adams

(413) 528-1947 - Great Barrington

1-866-216-6200 - Toll Free

www.bcacinc.org

4

Community Action, Inc. (CAI)

3 Washington Square

Haverhill, MA 01830

(978) 374-7660 Auto line

(978) 373-1971 - Haverhill

www.communityactioninc.org

5

City of Cambridge, Department of

Human Services

51 Inman Street

Cambridge, MA 02139

(617) 349-6252

www.cambridgema.gov/DHSP

6

Community Action Programs

Inter-City, Inc. (CAPIC)

100 Everett Street, Unit 14

Chelsea, MA 02150

(617) 884-6130

www.capicinc.org

7

Citizens for Citizens (CFC)

250 Griffin Street

Fall River, MA 02724

(508) 679-0041 - Fall River

(508) 823-6346 - Taunton

(508) 676-7398 - Information

(508) 675-2157—HWAP / WAP

www.cfcinc.org

8

Community Teamwork, Inc. (CTI)

45 Kirk Street

Lowell, MA 01852

(978) 459-6161 - Lowell

1-877-451-1082 - Toll Free

www.commteam.org

9

Community Action Pioneer Valley

393 Main Street

Greenfield, MA 01301

(413) 774-2310

1-800-370-0940 - Toll Free

www.communityaction.us

10

Greater Lawrence Community

Action Council, Inc. (GLCAC)

305 Essex Street

Lawrence, MA 01840

(978) 681-4950 - Lawrence

(781) 942-6608 - Reading

(978) 664-5600 - North Reading

(978) 983-8825 - Methuen

(978) 681-4955 - WAP/HWAP

www.glcac.org

11

Housing Assistance Corporation

(HAC)

460 West Main Street

Hyannis, MA 02601

(508) 771-5400

www.haconcapecod.org

12

LEO, Inc.

156 Broad Street

Lynn, MA 01901

(781) 581-7220

www.leoinc.org

13

Making Opportunity Count, Inc.

(MOC)

Energy & Environmental Services

601 River Street

Fitchburg, MA 01420

(978) 342-7025

www.mocinc.org

14a

New England Farm Workers’

Council, Inc. (NEFWC)

(City of Springfield, only)

1666 Main Street

Springfield, MA 01103

(413) 272-2209

www.partnersforcommunity.org

14b

New England Farm Workers’

Council, Inc. (NEFWC)

(N. Central Massachusetts only)

473 Main Street, 3rd Floor

Fitchburg, MA 01420

(978) 342-4520

www.partnersforcommunity.org

15

North Shore Community

Action Programs, Inc. (NSCAP)

119 Rear Foster Street, Bldg. 13

Peabody, MA 01960

(978) 531-8810, Info/App. Status

(978) 548-5729, Appointments

(978) 548-5712, WAP/HWAP

www.nscap.org

16

People Acting in Community

Endeavors, Inc. (PACE)

261 Union Street

New Bedford, MA 02740

(508) 999-9920

308 Cottage Street

New Bedford, MA 02740

(508) 999-4473

www.paceinfo.org

17

Quincy Community Action

Programs, Inc. (QCAP)

1509 Hancock Street, 4th Floor

Quincy, MA 02169

(617) 479-8181, ext. 301

www.qcap.org

18

Springfield Partners for

Community Action, Inc. (SPCA)

721 State Street, 2nd Floor

Springfield, MA 01109

(413) 263-6500

www.springfieldpartnersinc.com

19

Self Help, Inc. (SHI)

1362 Main Street

Brockton, MA 02301

(508) 226-4192 - Attleboro

(508) 588-5440 - Brockton

1-800-225-0875 - Toll Free

www.selfhelpinc.org

20

South Middlesex Opportunity

Council, Inc. (SMOC)

7 Bishop Street

Framingham, MA 01702

(508) 620-1230 - Framingham

1-800-286-6776

www.smoc.org

21

City of Springfield, Office of

Community Development

1600 East Columbus Avenue

Springfield, MA 01103

(413) 787-6500

www.springfield-ma.gov

22

South Shore Community

Action Council, Inc. (SSCAC)

71 Obery Street

Plymouth, MA 02360

(508) 746-6707

(508) 778-0870 - Hyannis (Nov - April)

1-877-383-5243 - Toll Free

www.sscac.org

23

Valley Opportunity Council, Inc.

(VOC)

300 High Street

Holyoke, MA 01040

(413) 552-1548

www.valleyopp.com

24

Worcester Community

Action Council, Inc. (WCAC)

484 Main Street, 2nd Floor

Worcester, MA 01608

1-800-545-4577 – Toll Free

(508) 754-1176, ext.110, Worcester

(508) 754-7281—24 hour app info line

www.wcac.net

Community Listings for FA—Fuel Assistance W—Weatherization H—Heating Services

Abington 19 19 19

Acton 20 20 20

Acushnet 16 7 7

Adams 3 3 3

Agawam 23 18 23

Alford 3 3 3

Amesbury 4 2 4

Amherst 9 9 9

Andover 10 10 10

Aquinnah 22 11 11

Arlington 8 6 6

Ashburnham 14b 13 13

Ashby 14b 13 13

Ashfield 9 9 9

Ashland 20 20 20

Athol 14b 13 13

Attleboro 19 19 19

Auburn 24 24 24

Avon 19 19 19

Ayer 14b 13 13

Barnstable 22 11 11

Barre 14b 13 13

Becket 3 3 3

Bedford 8 8 8

Belchertown 9 9 9

Bellingham 20 20 20

Belmont 8 6 6

Berkley 7 7 7

Berlin 14b 13 13

Bernardston 9 9 9

Beverly 15 15 15

Billerica 8 8 8

Blackstone 20 20 20

Blandford 23 18 23

Bolton 14b 13 13

Boston 1a 1a 1a

Bourne 22 11 11

Boxborough 20 20 20

Boxford 4 2 4

Boylston 24 24 24

Braintree 17 17 17

Brewster 22 11 11

Bridgewater 19 19 19

Brimfield 23 18 23

Brockton 19 19 19

Brookfield 24 24 24

Brookline 1a 1a 1a

Buckland 9 9 9

Burlington 8 8 8

Cambridge 5 6 6

Canton 19 19 19

Carlisle 8 8 8

Carver 22 22 22

Charlemont 9 9 9

Charlton 24 24 24

Chatham 22 11 11

Chelmsford 8 8 8

Chelsea 6 6 6

Cheshire 3 3 3

Chester 23 18 23

Chesterfield 9 9 9

Chicopee 23 18 23

Chilmark 22 11 11

Clarksburg 3 3 3

Clinton 14b 13 13

Cohasset 22 22 22

Colrain 9 9 9

Concord 20 20 20

Conway 9 9 9

Cummington 9 9 9

Dalton 3 3 3

Danvers 15 15 15

Dartmouth 16 7 7

Dedham 19 19 19

Deerfield 9 9 9

Dennis 22 11 11

Dighton 7 7 7

Douglas 24 24 24

Dover 20 20 20

Dracut 8 8 8

Dudley 24 24 24

Dunstable 8 8 8

Duxbury 22 22 22

East Bridgewater 19 19 19

East Brookfield 24 24 24

E. Longmeadow 23 18 23

Eastham 22 11 11

Easthampton 9 9 9

Easton 19 19 19

Edgartown 22 11 11

Egremont 3 3 3

Erving 9 9 9

Essex 2 2 2

Everett 1b 6 6

Fairhaven 16 7 7

Fall River 7 7 7

Falmouth 22 11 11

Fitchburg 14b 13 13

Florida 3 3 3

Foxborough 19 19 19

Framingham 20 20 20

Franklin 19 19 19

Freetown 7 7 7

Gardner 14b 13 13

Georgetown 4 2 4

Gill 9 9 9

Gloucester 2 2 2

Goshen 9 9 9

Gosnold 22 11 11

Grafton 20 20 20

Granby 9 9 9

Granville 23 18 23

Gr. Barrington 3 3 3

Greenfield 9 9 9

Groton 8 8 8

Groveland 4 2 4

Hadley 9 9 9

Halifax 22 22 22

Hamilton 2 2 2

Hampden 23 18 23

Hancock 3 3 3

Hanover 22 22 22

Hanson 19 19 19

Hardwick 14b 13 13

Harvard 14b 13 13

Harwich 22 11 11

Hatfield 9 9 9

Haverhill 4 2 4

Hawley 9 9 9

Heath 9 9 9

Hingham 22 22 22

Hinsdale 3 3 3

Holbrook 19 19 19

Holden 24 24 24

Holland 23 18 23

Holliston 20 20 20

Holyoke 23 18 23

Hopedale 20 20 20

Hopkinton 20 20 20

Hubbardston 14b 13 13

Hudson 20 20 20

Hull 22 22 22

Huntington 9 9 9

Ipswich 2 2 2

Kingston 22 22 22

Lakeville 7 7 7

Lancaster 14b 13 13

Lanesborough 3 3 3

Lawrence 10 10 10

Lee 3 3 3

Leicester 24 24 24

Lenox 3 3 3

Leominster 14b 13 13

Leverett 9 9 9

Lexington 8 6 6

Leyden 9 9 9

Lincoln 20 20 20

Littleton 20 20 20

Longmeadow 23 18 23

Lowell 8 8 8

Ludlow 23 18 23

Lunenburg 14b 13 13

Lynn 12 12 12

Lynnfield 12 12 12

Malden 1b 6 6

Manchester 2 2 2

Mansfield 19 19 19

Marblehead 15 15 15

Marion 16 7 7

Marlborough 20 20 20

Marshfield 22 22 22

Mashpee 22 11 11

Mattapoisett 16 7 7

Maynard 20 20 20

Medfield 20 20 20

Medford 1b 6 6

Medway 20 20 20

Melrose 1b 6 6

Mendon 20 20 20

Merrimac 4 2 4

Methuen 10 10 10

Middleborough 22 22 22

Middlefield 9 9 9

Middleton 15 15 15

Milford 20 20 20

Millbury 24 24 24

Millis 20 20 20

Millville 20 20 20

Milton 17 17 17

Monroe 9 9 9

Monson 23 18 23

Montague 9 9 9

Monterey 3 3 3

Montgomery 23 18 23

Mt. Washington 3 3 3

Nahant 12 12 12

Nantucket 22 11 11

Natick 20 20 20

Needham 19 19 19

New Ashford 3 3 3

New Bedford 16 7 7

New Braintree 14b 13 13

New Marlborough 3 3 3

New Salem 9 9 9

Newbury 4 2 4

Newburyport 4 2 4

Newton 1a 1a 1a

Norfolk 19 19 19

North Adams 3 3 3

North Andover 10 10 10

FA W H FA W H FA W H

Community Listings for FA—Fuel Assistance W—Weatherization H—Heating Services

Springfield 14a 18 21

Sterling 14b 13 13

Stockbridge 3 3 3

Stoneham 1b 6 6

Stoughton 19 19 19

Stow 20 20 20

Sturbridge 24 24 24

Sudbury 20 20 20

Sunderland 9 9 9

Sutton 24 24 24

Swampscott 12 12 12

Swansea 7 7 7

Taunton 7 7 7

Templeton 14b 13 13

Tewksbury 8 8 8

Tisbury 22 11 11

Tolland 23 18 23

Topsfield 15 15 15

Townsend 14b 13 13

Truro 22 11 11

Tyngsborough 8 8 8

Tyringham 3 3 3

Upton 20 20 20

Uxbridge 20 20 20

Wakefield 12 6 12

Wales 23 18 23

Walpole 19 19 19

Waltham 8 6 6

Ware 9 9 9

Wareham 22 11 11

Warren 24 24 24

Warwick 9 9 9

Washington 3 3 3

Watertown 8 6 6

Wayland 20 20 20

Webster 24 24 24

Wellesley 20 20 20

Wellfleet 22 11 11

Wendell 9 9 9

Wenham 2 2 2

W. Boylston 24 24 24

W. Bridgewater 19 19 19

W. Brookfield 24 24 24

W. Newbury 4 2 4

W. Springfield 23 18 23

W. Stockbridge 3 3 3

W. Tisbury 22 11 11

Westborough 20 20 20

Westfield 23 18 23

Westford 8 8 8

Westhampton 9 9 9

Westminister 14b 13 13

Weston 20 20 20

Westport 7 7 7

Westwood 19 19 19

Weymouth 17 17 17

Whatley 9 9 9

Whitman 19 19 19

Wilbraham 23 18 23

Williamsburg 9 9 9

Williamstown 3 3 3

Wilmington 8 8 8

Winchendon 14b 13 13

Winchester 1b 6 6

Windsor 3 3 3

Winthrop 6 6 6

Woburn 1b 6 6

Worcester 24 24 24

Worthington 9 9 9

Wrentham 19 19 19

Yarmouth 22 11 11

North Attleboro 19 19 19

North Brookfield 24 24 24

North Reading 10 10 10

Northampton 9 9 9

Northborough 20 20 20

Northbridge 20 20 20

Northfield 9 9 9

Norton 19 19 19

Norwell 22 22 22

Norwood 19 19 19

Oak Bluffs 22 11 11

Oakham 24 24 24

Orange 9 9 9

Orleans 22 11 11

Otis 3 3 3

Oxford 24 24 24

Palmer 23 18 23

Paxton 24 24 24

Peabody 15 15 15

Pelham 9 9 9

Pembroke 22 22 22

Pepperell 8 8 8

Peru 3 3 3

Petersham 14b 13 13

Phillipston 14b 13 13

Pittsfield 3 3 3

Plainfield 9 9 9

Plainville 19 19 19

Plymouth 22 22 22

Plympton 22 22 22

Princeton 14b 13 13

Provincetown 22 11 11

Quincy 17 17 17

Randolph 19 19 19

Raynham 19 19 19

Reading 10 10 10

Rehoboth 7 7 7

Revere 6 6 6

Richmond 3 3 3

Rochester 16 7 7

Rockland 19 19 19

Rockport 2 2 2

Rowe 9 9 9

Rowley 4 2 4

Royalston 14b 13 13

Russell 23 18 23

Rutland 24 24 24

Salem 15 15 15

Salisbury 4 2 4

Sandisfield 3 3 3

Sandwich 22 11 11

Saugus 12 12 12

Savoy 3 3 3

Scituate 22 22 22

Seekonk 7 7 7

Sharon 19 19 19

Sheffield 3 3 3

Shelburne 9 9 9

Sherborn 20 20 20

Shirley 14b 13 13

Shrewsbury 20 20 20

Shutesbury 9 9 9

Somerset 7 7 7

Somerville 5 6 6

Southborough 20 20 20

Southbridge 24 24 24

South Hadley 9 9 9

Southhampton 9 9 9

Southwick 23 18 23

Spencer 24 24 24

FA W H FA W H