colac & district chamber of commerce ......p a g e | 3 colac & district chamber of commerce...

17
Page | 1 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday Office Hours 9-5pm IN THIS EDITION Talented tradesman is off to world titles Colac’s Employee of the Month for November 2018 Business of the Month – Prudential Conveyancing Demolition for retail site Government chips in for vital road upgrades Businesses on the move. Local Businesses Updates Rural Businesses change hands Increasing interest in local commercial real estate Customers are still spending, so why are retailers closing their doors? What’s on in Colac & District Volunteering/Fundraising– Colac & District Hello and Welcome This is now our 4 th Edition of the Colac Chamber of Commerce & Industry Business Newsletter. We hope your enjoying our Business Newsletter since our relaunch in April 2019. The Colac Chamber of Commerce sincerely appreciates the feedback & the encouragement we have been receiving with each edition so far. We try and cover as much as possible and especially business related news & major developments happening in the region. Apollo Bay is the other major urban centre with a permanent population of 1000 that swells to more than 15,000 during the summer season. COLAC & DISTRICT CHAMBER OF COMMERCE & INDUSTRY BUSINESS NEWSLETTER VOLUME 4 16/5/2019 DID YOU KNOW?? The Colac Chamber of Commerce & Industry Business Newsletter goes out to 857 different Business, Volunteer Groups, Events and Shire email addresses throughout the South West Victoria Region.

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Page 1: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 1

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

IN THIS EDITION

Talented tradesman is off to world titles

Colacrsquos Employee of the Month for

November 2018

Business of the Month ndash Prudential

Conveyancing

Demolition for retail site

Government chips in for vital road

upgrades

Businesses on the move

Local Businesses Updates

Rural Businesses change hands

Increasing interest in local commercial

real estate

Customers are still spending so why are

retailers closing their doors

Whatrsquos on in Colac amp District

VolunteeringFundraisingndash Colac amp

District

Hello and Welcome

This is now our 4th Edition of the Colac

Chamber of Commerce amp Industry

Business Newsletter

We hope your enjoying our Business

Newsletter since our relaunch in April

2019

The Colac Chamber of Commerce

sincerely appreciates the feedback amp the

encouragement we have been receiving

with each edition so far

We try and cover as much as possible

and especially business related news amp

major developments happening in the

region

Apollo Bay is the other major urban

centre with a permanent population of

1000 that swells to more than 15000

during the summer season

COLAC amp DISTRICT CHAMBER

OF COMMERCE amp INDUSTRY

BUSINESS NEWSLETTER

VOLUME 4

1652019

DID YOU KNOW

The Colac Chamber of Commerce amp

Industry Business Newsletter goes out

to 857 different Business Volunteer

Groups Events and Shire email

addresses throughout the South West

Victoria Region

P a g e | 2

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Colacrsquos Employee of the

Month for November 2018

Congratulations LeGrista Hair amp

Beauty Hairdresser Stacey Chappel

The Colac Chamber of Commerce amp

Industry awarded Stacey for providing

consistent and outstanding Customer

Service

Stacey has worked with Vicki and the

amazing team at LeGrista Hair amp

Beauty for three years and Stacey

ldquoabsolutely loves itrdquo Stacey loves the

environment and working with the

Community

People that are down or they have had

something really bad go on their life

and you can make a change for them

and that way they change with a smile

on their face is an amazing feeling that

you get Stacey said

Winnings November Employee of the

Month has put Stacey in the running

for Colacrsquos Employee of the Year

ANZ Colac Otway

Business Excellence

Awards 2019

Saturday October 26th

2019 COPACC

Talented tradesman is off

to world titles

Thursday April 18th 2019

Tom Neave 22 will compete in August

against at least 20 international joiners

with competitors judged on their

finished work after they build the same

project in a set timeframe

The Spence Construction employee

last weekend secured his spot on the

Australian team known as the

Skillaroos after placing third in a

Melbourne-based challenge against

seven other nations

To read about Toms amazing

achievement click on the link below

httpscolacheraldcomau201904tale

nted-tradesman-is-off-to-world-titles

P a g e | 3

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BUSINESS SPOTLIGHT

PRUDENTIAL

CONVEYANCING SERVICES

Hi Irsquom Christine Walsh and I am the Licensed Conveyancer Fellow of the Institute

of Legal Executives and owner of the business Prudential Conveyancing

Services

We are conveniently located at 109 Bromfield Street Colac just opposite the Aldi

car park My offices are spacious light airy and welcoming I encourage my

current and future clients to call into my offices to say hello and discuss their

conveyancing requirements Appointments are generally not required and I am

available to talk to clients when they call into the office In the event I am not in

office my capable assistant Nicole Walter will assist you with your enquiries and if

needed I will follow up by contacting you also

Colac and surrounds are a wonderful place to live and make your ldquoforever homerdquo

and with the dual highway almost complete the opportunities and advantages of

living in this beautiful area are boundless We have easy access to the beautiful

Otwayrsquos coastal destinations in several directions and big city living within an hour

or two pleasant driving I would love the opportunity to assist you and your family

with any of your conveyancing needs and I am available to discuss your

requirements 5 days a week at my office at 109 Bromfield Street Colac

I am Colac born and bred and returned to Colac in early 2017 opening my

Conveyancing business in March 2017 Before coming back to live in Colac I was

the senior Conveyancer in a Law Firm in Horsham

I love what I do and I am very passionate about delivering a great professional

service to the people of Colac and surrounding areas I aim to provide my clients

with as much information as they are willing to absorb in relation to their

conveyance ndash whether that is a sale purchase or transfer of land However I am

also happy to take on the ldquoconcernsrdquo of a conveyance for those people who would

like their Conveyancer to ldquoworry about the little issuesrdquo and not concern those

clients with the small details rather I deal with the ldquosmall stuffrdquo on their behalf This

means I tailor my service to fit you and in doing so make the experience as

individual and seamless or involved as you require

P a g e | 4

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

My portfolio of experience and accordingly services I can offer to the people of

Colac and surrounds include sale and purchase of residential house and vacant

land transfers sales and purchases between related parties transfer of farming

land to family members including the relevant concessionsexemptions involved

sales and purchases of farming land sale and purchases of Business including

dealing with Leases and lastly (but not least) Plan of Subdivision registrations

including preparation of Section 173 Agreements

In 2017 ndash we Conveyancers commenced our journey into Electronic

Conveyancingndash coincidently the same year as starting my own business This has

required many hours of training webinars to familiarise ourselves with the new

processes I have waited patiently for electronic conveyancing to burst onto the

scene and I have fully embraced these new processes Its an exciting time with

many improvements to the way we transact a Conveyance in Victoria and Australia

wide

As with all changes there are some initial problems but these issues are dealt with

quickly and I think the new system is wonderful A crucial part of the new system is

to identify your client as the person they say they are ndash so a verification of identity

(VOI) is required Driversrsquo licence passport and or birth certificate are all required

before the conveyance can proceed This is all very positive and helps to prevent

fraud

I hold a Diploma and Advanced Diploma in Conveyancing and I have completed

the requirements to become a Fellow of the Institute of Legal Executives The latter

qualification enables me to be a witness to Statutory Declarations in Victoria and

several other legal documentations

I look forward to hearing from you in relation to your Conveyancing needs and

promise it will be a great experience with the professional assistance you require

and personal and friendly service

Christine Walsh

Conveyancer Licence 001183L

FInstLEx

P a g e | 5

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Interested in becoming a

member

Being connected is vital for business The Colac Chamber of Commerce promotes and facilitates business opportunities with its members

We can help accelerate your business growth by keeping you informed on important business issues workshops and many other exciting developments that happen in Business and the Colac Chamber of Commerce

All businesses are welcome to join

May Offer - All New Memberships

attract an extra monthrsquos subscription current until 30th June 2020

Owner Operator

(0 full-time employees) $129 YR

Micro Business

(1-3 full-time employees) $199 YR

SmallMedium Business

(4-10 full-time employees) $299 YR

Large Business

(11+ full-time employees) $399 YR

Community Support Members (non-business) $29 YR

Smart Reasons to join the Colac Chamber of

Commerce

Stay Informed

Be kept up to date on the latest important

business and industry news via special

member announcements

Member only Events

Receive special invitations to exclusive

member only events

Social Media

Keep updated via Social Media and our

Members ONLY B2B Facebook Group

where all members can discuss anything

business related and offer special deals for

B2B members

Fortnightly newsletter

Fortnightly Newsletter distributed to over 857

Colac amp Surrounding District businesspeople

Member of the Month

Every Colac Chamber of Commerce member

can have their logo and a short story in our

Business Newsletter each month on a first

come first basis

Radio Program

Business focus segment of the ldquoRun Homerdquo

program on MIXX FM with special guests

talking local business and events in a 15

minute interview format

COLAC CHAMBER OF COMMERCE amp

INDUSTRY MEMBERSHIP FEES

P a g e | 6

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Demolition for

retail site Friday May 10th 2019

Demolition has started at Colacrsquos

former Rhys Evans site to make way

for a new convenience store

Colac Otway Shire Council revealed

it received a planning application for

the use and development of a

service station and four food and

drink premises for the site on the

corner of Scott and Murray streets in

March

ldquoIt is understood that buildings on the

site are currently in the process of

being demolished which does not

require a planning permit from

councilrdquo he said

To read about this article in more

detail please find the link below ndash

httpscolacheraldcomau20190

5demolition-for-retail-site

Government chips

in for vital road

upgrades

Friday May 10th 2019

Colac Otway Shire Council will be

able to complete upgrades of Colacrsquos

Forest Street and Binns Road near

Beech Forest after securing the

funding in the second round of the

governmentrsquos Fixing Country Roads

Program

Mayor Jason Schram said the council

had received $504000 from the

government towards widening Forest

Street and replacing the bridge over

Barongarook Creek near Bulla Dairy

Foods with the council to chip in

almost $395000

The council has also received close

to $1 million to improve the safety

and accessibility of Binns Road near

Beech Forest

To read about this article in more

details please find the link below

ndash

httpscolacheraldcomau201905g

overnment-chips-in-for-vital-road-

upgrades

P a g e | 7

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BUSINESSES ON THE MOVE

BIREEGURRA

EMPORIUM

CLOSING DOWN SALE

8 Main Street Birregurra

Exciting NEW Business

coming in July

Stock moving out quick all

must go 50 off

Open every day now

10am ndash 3pm

TERMINUS HOTEL

FORREST

2 Station Street Forrest Victoria

Sharon amp Rob have sold the

Terminus Hotel after 2 years

of hard work and dedication

Congratulations on your

business journey and all the

best for your new adventures

ahead

LEBON CHEVEUX

STUDIO - COLAC

192 -194 Murray Street Colac Victoria

Le Bon Cheveux Studio will be

moving to new premises

effective on 19th of June 2019

Leanne will continue her

business working solo

Now Leanne will have a perfect

balance of family time and

doing what she loves Hair of

course

GEORGE TAYLORS STORE IN

COLAC NOW OFFICALY

CLOSED

The final day was May10th

where all stock was 50 off

Storewide

And now the Hamilton

George Taylor Store is also

having a ldquoend of leaserdquo

Clearance Sale

Winery taking over former Cororooke dairy factory

Red Rock Winery owner Rohan Little told the Colac Herald that the

winery had bought the former dairy factory buildings in March and was

now developing the site into a bottling facility

ldquoAt the moment we are expanding into this site due to an expansion in

our export salesrdquo Mr Little said

To read more about this local business expansion click on the link below

httpscolacheraldcomau201807winery-taking-over-former-cororooke-

dairy-factory

P a g e | 8

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BEER is once again flowing at Simpsonrsquos pub with locals Nick and Biddy Weel buying the property

Formally the Simpson Hotel now Ball amp Chain Hotel Motel opened on April 3rd 2019

The couple was pleased to be able to open up the establishment ndash which they have rebranded as the Ball

and Chain Hotel Motel again for the community

Mr Weel said it is important to them to see the hotel open again after it closed about two years ago ldquoItrsquos

(the pub) been a community hub for years and we want it to stay as a family pubrdquo he said

Among the changes to the venue include a revamp to the function room and main bar

Mrs Weel hopes the business will be able to employ more locals moving forward She said it is a love of the

community which spurred the decision to purchase the pub

Mr Duyvestyn who has an extensive background as a chef was most recently the head chef at the Torquay

Hotel for the last eight years He said he is looking forward to providing ldquogood food done wellrdquo for the

Simpson and district community

To read more about this article please click on the link below ndash

httpwwwctctimescomau201904beer-to-flow-at simpsonplatform=hootsuite

The Ball and Chain Hotel Motel will be open Tuesday to Sunday between 11am to late

Meals will be available between 12noon and 2pm and 6pm and 830pm

P a g e | 9

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

LOCAL BUSINESSES UPDATES

The Boiz are very excited to announce

that due to popular demand we will now

be open six days a week Monday

through Saturday

So to secure your appointment call the

salon on 5231 3331 or click on the book

now button on Facebook

Address 208 Murray Street Colac

Phone (03) 5231 3331

FACEBOOK -

httpswwwfacebookcomTheboizcolac

As from Monday the 13th of May

Oddfellows will be trialling some new

hours

They will be open from 11am -4pm on

Monday Tuesday Wednesday and

Thursday

Friday and Saturday we will be open

from 11am until late

Bookings preferred for dinner

NEW MENUS

Function bookings on Sundays and

other nights are welcome depending

on numbers

All enquires 52316111

Address 43 Gellibrand Street Colac

Phone (03) 5231 6111

KIDZ KINGDOM

Address 5 Hugh Murray Drive

Colac

P a g e | 10

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Rural Businesses change hands

Therersquos been a bit happening in the districtrsquos rural business sector with several

enterprises changing hands in the first quarter of the year

The action has been widespread with businesses in Mortlake Forrest and

Barongarook changing ownership

In the Otwayrsquos at Barongarook a four-hectare block of land that included a 22-

hectare vineyard of predominantly pinot and chardonnay grape varieties and

tourism accommodation business sold

And further down the road at what is fast becoming a mountain bike hot spot in

the Otwayrsquos at Forrest the Terminus Hotel in Station Street and the former

Bespoke restaurant in the townrsquos main street also have new owners

In Mortlake a large factory and land site offered for sale has sold to an organic

cheese and dairy manufacturer

SOURCE - httpcharlesstewartcomaupostitem-

rural-businesses-change-handssid=6325ampvid=6305

P a g e | 11

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Increasing interest in local commercial real estate

FOR SALE 2018 was a busy time for Colacs commercial real estate property on the

market includes 74 Dennis Street Colac more details here

Colacrsquos commercial sector sign off on another busy year

Charles Stewart Commercial Real Estate Manager Anthony said Colacrsquos commercial

market has been very sound during the past 12 months with a number of businesses

relocating and upgrading to larger premises

ldquoWe have also seen some new business established in Colacrdquo he said

ldquoSome of the commercial properties sold during the year included 140-142 Murray

which is now the home of the new Sandman Mattress store 205 Murray Street and 61

Corangamite Street also changed hands

He said Brett Flooring Xtra has moved into a newly-leased property at 1345 Princes

Highway West and HICO have their new location next door 2345 Princes Highway

Junked is new business located 1B Forrest Street Colac accountants Sinclair Wilson

moved to 56 Corangamite Street Colac

Health and wellbeing business Revolution Health Centre moved into premises at 54B

Bromfield Street Western District Employment Access (WDEA) leased 178 Murray

Street and Dollar Curtains moved to 325 Murray Street Colac

ldquoWe expect this commercial property activity to continue and strengthen Wersquore already

seeing an increased interest in Colac as people realise the access to town is improved

and at the same time itrsquos becoming increasingly difficult for business to move around

both Melbourne and even Geelongrdquo Mr McDonald said

For more information on Colacs commercial real estate market contact

Anthony McDonald on 0418 593 597

SOURCE - httpcharlesstewartcomaupostitem-increasing-interest-in-local-

commercial-real-estatesid=6325ampvid=6305

P a g e | 12

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Customers are still spending so why are retailers closing

their doors BY Australian Retailers Association

Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018 and has actually

continued to rise since 2016 and yet we continue to learn of another retailer closing its doors and entering into

administration

Last year alone we saw the demise of some of Australiarsquos well-known brands including Toys R Us Esprit Ed

Harry and Shoes of Prey to name a few

We recognise that retail is tough with high labour costs and ever-increasing rent Not to mention the highly

competitive nature now with the added threat of digital and e-commerce enabling global competition access to

Australian customers wallets

Can retailers fight their way to sustainable growth Here we examine why retailers are failing and share some

thoughts on how we believe they can succeed even in a highly competitive market

Keeping up with the customer

As customer expectations continue to rise brands have a real challenge in keeping up This is having a chain

reaction on the relevance of their value proposition Retailers no longer know what their customers really want or

what they value so they try to be for everyone when in reality that is just not possible

Theyrsquove geared their business for network growth and customer acquisition which is not sustainable for customer

growth They arenrsquot sure who their profitable customers are - the ones they should be actively targeting Instead

they have trained customers to expect a sale or discount however not every customer is price sensitive

There is also the challenge of understanding the generational effect You wonrsquot be surprised to hear that 55 of

millennials use their mobile phone to shop online however it may surprise you that 1 in 2 millennialsrsquo actually still

prefer to shop at shopping mallsin-store

Retailers need to be thinking about how they bridge the gap between online and in-store E-commerce and retail

are no longer separate they are one in the same

Australian Retailers Association

Founded in 1903 the Australian Retailers Association (ARA) is Australiarsquos

largest retail association representing Australiarsquos $310 billion sector which

employs more than 12 million people As the retail industryrsquos peak

representative body the ARA works to ensure retail success by informing

protecting advocating educating and saving money for its 7500

independent and national retail members throughout Australia For more

information visit wwwretailorgau or call 1300 368 041

P a g e | 13

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Digital a pressure but not an excuse

Digital makes it a lot easier for customers to shop around Australian retailers shouldnrsquot be focusing solely on the

brands posing a national threat but also brands across the pond on an international scale

Yes this adds additional pressure to Australian retailers but donrsquot bow down to this pressure by simply lowering

your prices to buy customers with discounts assuming theyrsquoll automatically spend more the next time they shop

with you (if they do come back) Think about how you can connect the online and in-store experience You donrsquot

necessarily need to invest in the latest app and digital technologies - understand who your customers really are in

order to effectively use tools such as marketing automation platforms

We havenrsquot even touched on the impact of social media Social shopping is on the rise Instagram has just

launched a checkout functionality which is a reflection of the growth of the retail omni-channel experience

Retailers should be considering how they use social to build customer relationships not just through sales but

also through post-purchase and after care support Donrsquot underestimate the impact of the human element on your

digital channels Yes most people love to be self-sufficient when using digital however they also like to know they

can access a real person when something goes wrong

How can a retailer grow the right way

Stop prioritising acquisition

Find out who your most profitable customers are and look after them Deliver the right value for the right

customer

Donrsquot become discount led

A good example of this is department store Myer they have actually started seeing better results since

they stopped being price-focused and started focusing on the actual customer experience

Embrace omni-channel

Donrsquot treat your channels as separate communication lines No matter how a customer contacts you you

need to all have access to the same information If a customer complains via social media then calls the

contact centre - the agent should know immediately what the complaint was and the resolution strategy

Employee retention

Everyone always talks about the customer experience yet the employee experience is actually more

important Great front-line staff can really make a difference to your business Look after your people and

they will look after your customers

Wersquove established that retail is tough for a number of reasons Customer retention is vital to succeed in

todayrsquos market Retailers should understand their existing customers in order to influence future behaviour

Segment your customers and identify the customers who can help you achieve business growth Itrsquos not all about

price but your point of difference - focus on the path to re-purchase by continuing the conversation recognise

research reward and remind your customers

Customology helps businesses grow by understanding their customers to keep them coming back

Contact a customologist today on 07 3902 7700 or hicustomologycomau for more information on how your

brand can identify the customer groups who can add real value to your business and drive customer loyalty

sup1 ABS

sup2 Retail Doctor Group

sup3 Inside Retail

SOURCE -

httpsblogretailorgaunewsandinsightscusto

mers-are-still-spending-so-why-are-retailers-

closing-their-doors

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 2: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 2

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Colacrsquos Employee of the

Month for November 2018

Congratulations LeGrista Hair amp

Beauty Hairdresser Stacey Chappel

The Colac Chamber of Commerce amp

Industry awarded Stacey for providing

consistent and outstanding Customer

Service

Stacey has worked with Vicki and the

amazing team at LeGrista Hair amp

Beauty for three years and Stacey

ldquoabsolutely loves itrdquo Stacey loves the

environment and working with the

Community

People that are down or they have had

something really bad go on their life

and you can make a change for them

and that way they change with a smile

on their face is an amazing feeling that

you get Stacey said

Winnings November Employee of the

Month has put Stacey in the running

for Colacrsquos Employee of the Year

ANZ Colac Otway

Business Excellence

Awards 2019

Saturday October 26th

2019 COPACC

Talented tradesman is off

to world titles

Thursday April 18th 2019

Tom Neave 22 will compete in August

against at least 20 international joiners

with competitors judged on their

finished work after they build the same

project in a set timeframe

The Spence Construction employee

last weekend secured his spot on the

Australian team known as the

Skillaroos after placing third in a

Melbourne-based challenge against

seven other nations

To read about Toms amazing

achievement click on the link below

httpscolacheraldcomau201904tale

nted-tradesman-is-off-to-world-titles

P a g e | 3

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BUSINESS SPOTLIGHT

PRUDENTIAL

CONVEYANCING SERVICES

Hi Irsquom Christine Walsh and I am the Licensed Conveyancer Fellow of the Institute

of Legal Executives and owner of the business Prudential Conveyancing

Services

We are conveniently located at 109 Bromfield Street Colac just opposite the Aldi

car park My offices are spacious light airy and welcoming I encourage my

current and future clients to call into my offices to say hello and discuss their

conveyancing requirements Appointments are generally not required and I am

available to talk to clients when they call into the office In the event I am not in

office my capable assistant Nicole Walter will assist you with your enquiries and if

needed I will follow up by contacting you also

Colac and surrounds are a wonderful place to live and make your ldquoforever homerdquo

and with the dual highway almost complete the opportunities and advantages of

living in this beautiful area are boundless We have easy access to the beautiful

Otwayrsquos coastal destinations in several directions and big city living within an hour

or two pleasant driving I would love the opportunity to assist you and your family

with any of your conveyancing needs and I am available to discuss your

requirements 5 days a week at my office at 109 Bromfield Street Colac

I am Colac born and bred and returned to Colac in early 2017 opening my

Conveyancing business in March 2017 Before coming back to live in Colac I was

the senior Conveyancer in a Law Firm in Horsham

I love what I do and I am very passionate about delivering a great professional

service to the people of Colac and surrounding areas I aim to provide my clients

with as much information as they are willing to absorb in relation to their

conveyance ndash whether that is a sale purchase or transfer of land However I am

also happy to take on the ldquoconcernsrdquo of a conveyance for those people who would

like their Conveyancer to ldquoworry about the little issuesrdquo and not concern those

clients with the small details rather I deal with the ldquosmall stuffrdquo on their behalf This

means I tailor my service to fit you and in doing so make the experience as

individual and seamless or involved as you require

P a g e | 4

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

My portfolio of experience and accordingly services I can offer to the people of

Colac and surrounds include sale and purchase of residential house and vacant

land transfers sales and purchases between related parties transfer of farming

land to family members including the relevant concessionsexemptions involved

sales and purchases of farming land sale and purchases of Business including

dealing with Leases and lastly (but not least) Plan of Subdivision registrations

including preparation of Section 173 Agreements

In 2017 ndash we Conveyancers commenced our journey into Electronic

Conveyancingndash coincidently the same year as starting my own business This has

required many hours of training webinars to familiarise ourselves with the new

processes I have waited patiently for electronic conveyancing to burst onto the

scene and I have fully embraced these new processes Its an exciting time with

many improvements to the way we transact a Conveyance in Victoria and Australia

wide

As with all changes there are some initial problems but these issues are dealt with

quickly and I think the new system is wonderful A crucial part of the new system is

to identify your client as the person they say they are ndash so a verification of identity

(VOI) is required Driversrsquo licence passport and or birth certificate are all required

before the conveyance can proceed This is all very positive and helps to prevent

fraud

I hold a Diploma and Advanced Diploma in Conveyancing and I have completed

the requirements to become a Fellow of the Institute of Legal Executives The latter

qualification enables me to be a witness to Statutory Declarations in Victoria and

several other legal documentations

I look forward to hearing from you in relation to your Conveyancing needs and

promise it will be a great experience with the professional assistance you require

and personal and friendly service

Christine Walsh

Conveyancer Licence 001183L

FInstLEx

P a g e | 5

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Interested in becoming a

member

Being connected is vital for business The Colac Chamber of Commerce promotes and facilitates business opportunities with its members

We can help accelerate your business growth by keeping you informed on important business issues workshops and many other exciting developments that happen in Business and the Colac Chamber of Commerce

All businesses are welcome to join

May Offer - All New Memberships

attract an extra monthrsquos subscription current until 30th June 2020

Owner Operator

(0 full-time employees) $129 YR

Micro Business

(1-3 full-time employees) $199 YR

SmallMedium Business

(4-10 full-time employees) $299 YR

Large Business

(11+ full-time employees) $399 YR

Community Support Members (non-business) $29 YR

Smart Reasons to join the Colac Chamber of

Commerce

Stay Informed

Be kept up to date on the latest important

business and industry news via special

member announcements

Member only Events

Receive special invitations to exclusive

member only events

Social Media

Keep updated via Social Media and our

Members ONLY B2B Facebook Group

where all members can discuss anything

business related and offer special deals for

B2B members

Fortnightly newsletter

Fortnightly Newsletter distributed to over 857

Colac amp Surrounding District businesspeople

Member of the Month

Every Colac Chamber of Commerce member

can have their logo and a short story in our

Business Newsletter each month on a first

come first basis

Radio Program

Business focus segment of the ldquoRun Homerdquo

program on MIXX FM with special guests

talking local business and events in a 15

minute interview format

COLAC CHAMBER OF COMMERCE amp

INDUSTRY MEMBERSHIP FEES

P a g e | 6

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Demolition for

retail site Friday May 10th 2019

Demolition has started at Colacrsquos

former Rhys Evans site to make way

for a new convenience store

Colac Otway Shire Council revealed

it received a planning application for

the use and development of a

service station and four food and

drink premises for the site on the

corner of Scott and Murray streets in

March

ldquoIt is understood that buildings on the

site are currently in the process of

being demolished which does not

require a planning permit from

councilrdquo he said

To read about this article in more

detail please find the link below ndash

httpscolacheraldcomau20190

5demolition-for-retail-site

Government chips

in for vital road

upgrades

Friday May 10th 2019

Colac Otway Shire Council will be

able to complete upgrades of Colacrsquos

Forest Street and Binns Road near

Beech Forest after securing the

funding in the second round of the

governmentrsquos Fixing Country Roads

Program

Mayor Jason Schram said the council

had received $504000 from the

government towards widening Forest

Street and replacing the bridge over

Barongarook Creek near Bulla Dairy

Foods with the council to chip in

almost $395000

The council has also received close

to $1 million to improve the safety

and accessibility of Binns Road near

Beech Forest

To read about this article in more

details please find the link below

ndash

httpscolacheraldcomau201905g

overnment-chips-in-for-vital-road-

upgrades

P a g e | 7

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BUSINESSES ON THE MOVE

BIREEGURRA

EMPORIUM

CLOSING DOWN SALE

8 Main Street Birregurra

Exciting NEW Business

coming in July

Stock moving out quick all

must go 50 off

Open every day now

10am ndash 3pm

TERMINUS HOTEL

FORREST

2 Station Street Forrest Victoria

Sharon amp Rob have sold the

Terminus Hotel after 2 years

of hard work and dedication

Congratulations on your

business journey and all the

best for your new adventures

ahead

LEBON CHEVEUX

STUDIO - COLAC

192 -194 Murray Street Colac Victoria

Le Bon Cheveux Studio will be

moving to new premises

effective on 19th of June 2019

Leanne will continue her

business working solo

Now Leanne will have a perfect

balance of family time and

doing what she loves Hair of

course

GEORGE TAYLORS STORE IN

COLAC NOW OFFICALY

CLOSED

The final day was May10th

where all stock was 50 off

Storewide

And now the Hamilton

George Taylor Store is also

having a ldquoend of leaserdquo

Clearance Sale

Winery taking over former Cororooke dairy factory

Red Rock Winery owner Rohan Little told the Colac Herald that the

winery had bought the former dairy factory buildings in March and was

now developing the site into a bottling facility

ldquoAt the moment we are expanding into this site due to an expansion in

our export salesrdquo Mr Little said

To read more about this local business expansion click on the link below

httpscolacheraldcomau201807winery-taking-over-former-cororooke-

dairy-factory

P a g e | 8

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BEER is once again flowing at Simpsonrsquos pub with locals Nick and Biddy Weel buying the property

Formally the Simpson Hotel now Ball amp Chain Hotel Motel opened on April 3rd 2019

The couple was pleased to be able to open up the establishment ndash which they have rebranded as the Ball

and Chain Hotel Motel again for the community

Mr Weel said it is important to them to see the hotel open again after it closed about two years ago ldquoItrsquos

(the pub) been a community hub for years and we want it to stay as a family pubrdquo he said

Among the changes to the venue include a revamp to the function room and main bar

Mrs Weel hopes the business will be able to employ more locals moving forward She said it is a love of the

community which spurred the decision to purchase the pub

Mr Duyvestyn who has an extensive background as a chef was most recently the head chef at the Torquay

Hotel for the last eight years He said he is looking forward to providing ldquogood food done wellrdquo for the

Simpson and district community

To read more about this article please click on the link below ndash

httpwwwctctimescomau201904beer-to-flow-at simpsonplatform=hootsuite

The Ball and Chain Hotel Motel will be open Tuesday to Sunday between 11am to late

Meals will be available between 12noon and 2pm and 6pm and 830pm

P a g e | 9

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

LOCAL BUSINESSES UPDATES

The Boiz are very excited to announce

that due to popular demand we will now

be open six days a week Monday

through Saturday

So to secure your appointment call the

salon on 5231 3331 or click on the book

now button on Facebook

Address 208 Murray Street Colac

Phone (03) 5231 3331

FACEBOOK -

httpswwwfacebookcomTheboizcolac

As from Monday the 13th of May

Oddfellows will be trialling some new

hours

They will be open from 11am -4pm on

Monday Tuesday Wednesday and

Thursday

Friday and Saturday we will be open

from 11am until late

Bookings preferred for dinner

NEW MENUS

Function bookings on Sundays and

other nights are welcome depending

on numbers

All enquires 52316111

Address 43 Gellibrand Street Colac

Phone (03) 5231 6111

KIDZ KINGDOM

Address 5 Hugh Murray Drive

Colac

P a g e | 10

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Rural Businesses change hands

Therersquos been a bit happening in the districtrsquos rural business sector with several

enterprises changing hands in the first quarter of the year

The action has been widespread with businesses in Mortlake Forrest and

Barongarook changing ownership

In the Otwayrsquos at Barongarook a four-hectare block of land that included a 22-

hectare vineyard of predominantly pinot and chardonnay grape varieties and

tourism accommodation business sold

And further down the road at what is fast becoming a mountain bike hot spot in

the Otwayrsquos at Forrest the Terminus Hotel in Station Street and the former

Bespoke restaurant in the townrsquos main street also have new owners

In Mortlake a large factory and land site offered for sale has sold to an organic

cheese and dairy manufacturer

SOURCE - httpcharlesstewartcomaupostitem-

rural-businesses-change-handssid=6325ampvid=6305

P a g e | 11

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Increasing interest in local commercial real estate

FOR SALE 2018 was a busy time for Colacs commercial real estate property on the

market includes 74 Dennis Street Colac more details here

Colacrsquos commercial sector sign off on another busy year

Charles Stewart Commercial Real Estate Manager Anthony said Colacrsquos commercial

market has been very sound during the past 12 months with a number of businesses

relocating and upgrading to larger premises

ldquoWe have also seen some new business established in Colacrdquo he said

ldquoSome of the commercial properties sold during the year included 140-142 Murray

which is now the home of the new Sandman Mattress store 205 Murray Street and 61

Corangamite Street also changed hands

He said Brett Flooring Xtra has moved into a newly-leased property at 1345 Princes

Highway West and HICO have their new location next door 2345 Princes Highway

Junked is new business located 1B Forrest Street Colac accountants Sinclair Wilson

moved to 56 Corangamite Street Colac

Health and wellbeing business Revolution Health Centre moved into premises at 54B

Bromfield Street Western District Employment Access (WDEA) leased 178 Murray

Street and Dollar Curtains moved to 325 Murray Street Colac

ldquoWe expect this commercial property activity to continue and strengthen Wersquore already

seeing an increased interest in Colac as people realise the access to town is improved

and at the same time itrsquos becoming increasingly difficult for business to move around

both Melbourne and even Geelongrdquo Mr McDonald said

For more information on Colacs commercial real estate market contact

Anthony McDonald on 0418 593 597

SOURCE - httpcharlesstewartcomaupostitem-increasing-interest-in-local-

commercial-real-estatesid=6325ampvid=6305

P a g e | 12

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Customers are still spending so why are retailers closing

their doors BY Australian Retailers Association

Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018 and has actually

continued to rise since 2016 and yet we continue to learn of another retailer closing its doors and entering into

administration

Last year alone we saw the demise of some of Australiarsquos well-known brands including Toys R Us Esprit Ed

Harry and Shoes of Prey to name a few

We recognise that retail is tough with high labour costs and ever-increasing rent Not to mention the highly

competitive nature now with the added threat of digital and e-commerce enabling global competition access to

Australian customers wallets

Can retailers fight their way to sustainable growth Here we examine why retailers are failing and share some

thoughts on how we believe they can succeed even in a highly competitive market

Keeping up with the customer

As customer expectations continue to rise brands have a real challenge in keeping up This is having a chain

reaction on the relevance of their value proposition Retailers no longer know what their customers really want or

what they value so they try to be for everyone when in reality that is just not possible

Theyrsquove geared their business for network growth and customer acquisition which is not sustainable for customer

growth They arenrsquot sure who their profitable customers are - the ones they should be actively targeting Instead

they have trained customers to expect a sale or discount however not every customer is price sensitive

There is also the challenge of understanding the generational effect You wonrsquot be surprised to hear that 55 of

millennials use their mobile phone to shop online however it may surprise you that 1 in 2 millennialsrsquo actually still

prefer to shop at shopping mallsin-store

Retailers need to be thinking about how they bridge the gap between online and in-store E-commerce and retail

are no longer separate they are one in the same

Australian Retailers Association

Founded in 1903 the Australian Retailers Association (ARA) is Australiarsquos

largest retail association representing Australiarsquos $310 billion sector which

employs more than 12 million people As the retail industryrsquos peak

representative body the ARA works to ensure retail success by informing

protecting advocating educating and saving money for its 7500

independent and national retail members throughout Australia For more

information visit wwwretailorgau or call 1300 368 041

P a g e | 13

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Digital a pressure but not an excuse

Digital makes it a lot easier for customers to shop around Australian retailers shouldnrsquot be focusing solely on the

brands posing a national threat but also brands across the pond on an international scale

Yes this adds additional pressure to Australian retailers but donrsquot bow down to this pressure by simply lowering

your prices to buy customers with discounts assuming theyrsquoll automatically spend more the next time they shop

with you (if they do come back) Think about how you can connect the online and in-store experience You donrsquot

necessarily need to invest in the latest app and digital technologies - understand who your customers really are in

order to effectively use tools such as marketing automation platforms

We havenrsquot even touched on the impact of social media Social shopping is on the rise Instagram has just

launched a checkout functionality which is a reflection of the growth of the retail omni-channel experience

Retailers should be considering how they use social to build customer relationships not just through sales but

also through post-purchase and after care support Donrsquot underestimate the impact of the human element on your

digital channels Yes most people love to be self-sufficient when using digital however they also like to know they

can access a real person when something goes wrong

How can a retailer grow the right way

Stop prioritising acquisition

Find out who your most profitable customers are and look after them Deliver the right value for the right

customer

Donrsquot become discount led

A good example of this is department store Myer they have actually started seeing better results since

they stopped being price-focused and started focusing on the actual customer experience

Embrace omni-channel

Donrsquot treat your channels as separate communication lines No matter how a customer contacts you you

need to all have access to the same information If a customer complains via social media then calls the

contact centre - the agent should know immediately what the complaint was and the resolution strategy

Employee retention

Everyone always talks about the customer experience yet the employee experience is actually more

important Great front-line staff can really make a difference to your business Look after your people and

they will look after your customers

Wersquove established that retail is tough for a number of reasons Customer retention is vital to succeed in

todayrsquos market Retailers should understand their existing customers in order to influence future behaviour

Segment your customers and identify the customers who can help you achieve business growth Itrsquos not all about

price but your point of difference - focus on the path to re-purchase by continuing the conversation recognise

research reward and remind your customers

Customology helps businesses grow by understanding their customers to keep them coming back

Contact a customologist today on 07 3902 7700 or hicustomologycomau for more information on how your

brand can identify the customer groups who can add real value to your business and drive customer loyalty

sup1 ABS

sup2 Retail Doctor Group

sup3 Inside Retail

SOURCE -

httpsblogretailorgaunewsandinsightscusto

mers-are-still-spending-so-why-are-retailers-

closing-their-doors

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 3: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 3

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BUSINESS SPOTLIGHT

PRUDENTIAL

CONVEYANCING SERVICES

Hi Irsquom Christine Walsh and I am the Licensed Conveyancer Fellow of the Institute

of Legal Executives and owner of the business Prudential Conveyancing

Services

We are conveniently located at 109 Bromfield Street Colac just opposite the Aldi

car park My offices are spacious light airy and welcoming I encourage my

current and future clients to call into my offices to say hello and discuss their

conveyancing requirements Appointments are generally not required and I am

available to talk to clients when they call into the office In the event I am not in

office my capable assistant Nicole Walter will assist you with your enquiries and if

needed I will follow up by contacting you also

Colac and surrounds are a wonderful place to live and make your ldquoforever homerdquo

and with the dual highway almost complete the opportunities and advantages of

living in this beautiful area are boundless We have easy access to the beautiful

Otwayrsquos coastal destinations in several directions and big city living within an hour

or two pleasant driving I would love the opportunity to assist you and your family

with any of your conveyancing needs and I am available to discuss your

requirements 5 days a week at my office at 109 Bromfield Street Colac

I am Colac born and bred and returned to Colac in early 2017 opening my

Conveyancing business in March 2017 Before coming back to live in Colac I was

the senior Conveyancer in a Law Firm in Horsham

I love what I do and I am very passionate about delivering a great professional

service to the people of Colac and surrounding areas I aim to provide my clients

with as much information as they are willing to absorb in relation to their

conveyance ndash whether that is a sale purchase or transfer of land However I am

also happy to take on the ldquoconcernsrdquo of a conveyance for those people who would

like their Conveyancer to ldquoworry about the little issuesrdquo and not concern those

clients with the small details rather I deal with the ldquosmall stuffrdquo on their behalf This

means I tailor my service to fit you and in doing so make the experience as

individual and seamless or involved as you require

P a g e | 4

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

My portfolio of experience and accordingly services I can offer to the people of

Colac and surrounds include sale and purchase of residential house and vacant

land transfers sales and purchases between related parties transfer of farming

land to family members including the relevant concessionsexemptions involved

sales and purchases of farming land sale and purchases of Business including

dealing with Leases and lastly (but not least) Plan of Subdivision registrations

including preparation of Section 173 Agreements

In 2017 ndash we Conveyancers commenced our journey into Electronic

Conveyancingndash coincidently the same year as starting my own business This has

required many hours of training webinars to familiarise ourselves with the new

processes I have waited patiently for electronic conveyancing to burst onto the

scene and I have fully embraced these new processes Its an exciting time with

many improvements to the way we transact a Conveyance in Victoria and Australia

wide

As with all changes there are some initial problems but these issues are dealt with

quickly and I think the new system is wonderful A crucial part of the new system is

to identify your client as the person they say they are ndash so a verification of identity

(VOI) is required Driversrsquo licence passport and or birth certificate are all required

before the conveyance can proceed This is all very positive and helps to prevent

fraud

I hold a Diploma and Advanced Diploma in Conveyancing and I have completed

the requirements to become a Fellow of the Institute of Legal Executives The latter

qualification enables me to be a witness to Statutory Declarations in Victoria and

several other legal documentations

I look forward to hearing from you in relation to your Conveyancing needs and

promise it will be a great experience with the professional assistance you require

and personal and friendly service

Christine Walsh

Conveyancer Licence 001183L

FInstLEx

P a g e | 5

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Interested in becoming a

member

Being connected is vital for business The Colac Chamber of Commerce promotes and facilitates business opportunities with its members

We can help accelerate your business growth by keeping you informed on important business issues workshops and many other exciting developments that happen in Business and the Colac Chamber of Commerce

All businesses are welcome to join

May Offer - All New Memberships

attract an extra monthrsquos subscription current until 30th June 2020

Owner Operator

(0 full-time employees) $129 YR

Micro Business

(1-3 full-time employees) $199 YR

SmallMedium Business

(4-10 full-time employees) $299 YR

Large Business

(11+ full-time employees) $399 YR

Community Support Members (non-business) $29 YR

Smart Reasons to join the Colac Chamber of

Commerce

Stay Informed

Be kept up to date on the latest important

business and industry news via special

member announcements

Member only Events

Receive special invitations to exclusive

member only events

Social Media

Keep updated via Social Media and our

Members ONLY B2B Facebook Group

where all members can discuss anything

business related and offer special deals for

B2B members

Fortnightly newsletter

Fortnightly Newsletter distributed to over 857

Colac amp Surrounding District businesspeople

Member of the Month

Every Colac Chamber of Commerce member

can have their logo and a short story in our

Business Newsletter each month on a first

come first basis

Radio Program

Business focus segment of the ldquoRun Homerdquo

program on MIXX FM with special guests

talking local business and events in a 15

minute interview format

COLAC CHAMBER OF COMMERCE amp

INDUSTRY MEMBERSHIP FEES

P a g e | 6

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Demolition for

retail site Friday May 10th 2019

Demolition has started at Colacrsquos

former Rhys Evans site to make way

for a new convenience store

Colac Otway Shire Council revealed

it received a planning application for

the use and development of a

service station and four food and

drink premises for the site on the

corner of Scott and Murray streets in

March

ldquoIt is understood that buildings on the

site are currently in the process of

being demolished which does not

require a planning permit from

councilrdquo he said

To read about this article in more

detail please find the link below ndash

httpscolacheraldcomau20190

5demolition-for-retail-site

Government chips

in for vital road

upgrades

Friday May 10th 2019

Colac Otway Shire Council will be

able to complete upgrades of Colacrsquos

Forest Street and Binns Road near

Beech Forest after securing the

funding in the second round of the

governmentrsquos Fixing Country Roads

Program

Mayor Jason Schram said the council

had received $504000 from the

government towards widening Forest

Street and replacing the bridge over

Barongarook Creek near Bulla Dairy

Foods with the council to chip in

almost $395000

The council has also received close

to $1 million to improve the safety

and accessibility of Binns Road near

Beech Forest

To read about this article in more

details please find the link below

ndash

httpscolacheraldcomau201905g

overnment-chips-in-for-vital-road-

upgrades

P a g e | 7

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BUSINESSES ON THE MOVE

BIREEGURRA

EMPORIUM

CLOSING DOWN SALE

8 Main Street Birregurra

Exciting NEW Business

coming in July

Stock moving out quick all

must go 50 off

Open every day now

10am ndash 3pm

TERMINUS HOTEL

FORREST

2 Station Street Forrest Victoria

Sharon amp Rob have sold the

Terminus Hotel after 2 years

of hard work and dedication

Congratulations on your

business journey and all the

best for your new adventures

ahead

LEBON CHEVEUX

STUDIO - COLAC

192 -194 Murray Street Colac Victoria

Le Bon Cheveux Studio will be

moving to new premises

effective on 19th of June 2019

Leanne will continue her

business working solo

Now Leanne will have a perfect

balance of family time and

doing what she loves Hair of

course

GEORGE TAYLORS STORE IN

COLAC NOW OFFICALY

CLOSED

The final day was May10th

where all stock was 50 off

Storewide

And now the Hamilton

George Taylor Store is also

having a ldquoend of leaserdquo

Clearance Sale

Winery taking over former Cororooke dairy factory

Red Rock Winery owner Rohan Little told the Colac Herald that the

winery had bought the former dairy factory buildings in March and was

now developing the site into a bottling facility

ldquoAt the moment we are expanding into this site due to an expansion in

our export salesrdquo Mr Little said

To read more about this local business expansion click on the link below

httpscolacheraldcomau201807winery-taking-over-former-cororooke-

dairy-factory

P a g e | 8

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BEER is once again flowing at Simpsonrsquos pub with locals Nick and Biddy Weel buying the property

Formally the Simpson Hotel now Ball amp Chain Hotel Motel opened on April 3rd 2019

The couple was pleased to be able to open up the establishment ndash which they have rebranded as the Ball

and Chain Hotel Motel again for the community

Mr Weel said it is important to them to see the hotel open again after it closed about two years ago ldquoItrsquos

(the pub) been a community hub for years and we want it to stay as a family pubrdquo he said

Among the changes to the venue include a revamp to the function room and main bar

Mrs Weel hopes the business will be able to employ more locals moving forward She said it is a love of the

community which spurred the decision to purchase the pub

Mr Duyvestyn who has an extensive background as a chef was most recently the head chef at the Torquay

Hotel for the last eight years He said he is looking forward to providing ldquogood food done wellrdquo for the

Simpson and district community

To read more about this article please click on the link below ndash

httpwwwctctimescomau201904beer-to-flow-at simpsonplatform=hootsuite

The Ball and Chain Hotel Motel will be open Tuesday to Sunday between 11am to late

Meals will be available between 12noon and 2pm and 6pm and 830pm

P a g e | 9

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

LOCAL BUSINESSES UPDATES

The Boiz are very excited to announce

that due to popular demand we will now

be open six days a week Monday

through Saturday

So to secure your appointment call the

salon on 5231 3331 or click on the book

now button on Facebook

Address 208 Murray Street Colac

Phone (03) 5231 3331

FACEBOOK -

httpswwwfacebookcomTheboizcolac

As from Monday the 13th of May

Oddfellows will be trialling some new

hours

They will be open from 11am -4pm on

Monday Tuesday Wednesday and

Thursday

Friday and Saturday we will be open

from 11am until late

Bookings preferred for dinner

NEW MENUS

Function bookings on Sundays and

other nights are welcome depending

on numbers

All enquires 52316111

Address 43 Gellibrand Street Colac

Phone (03) 5231 6111

KIDZ KINGDOM

Address 5 Hugh Murray Drive

Colac

P a g e | 10

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Rural Businesses change hands

Therersquos been a bit happening in the districtrsquos rural business sector with several

enterprises changing hands in the first quarter of the year

The action has been widespread with businesses in Mortlake Forrest and

Barongarook changing ownership

In the Otwayrsquos at Barongarook a four-hectare block of land that included a 22-

hectare vineyard of predominantly pinot and chardonnay grape varieties and

tourism accommodation business sold

And further down the road at what is fast becoming a mountain bike hot spot in

the Otwayrsquos at Forrest the Terminus Hotel in Station Street and the former

Bespoke restaurant in the townrsquos main street also have new owners

In Mortlake a large factory and land site offered for sale has sold to an organic

cheese and dairy manufacturer

SOURCE - httpcharlesstewartcomaupostitem-

rural-businesses-change-handssid=6325ampvid=6305

P a g e | 11

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Increasing interest in local commercial real estate

FOR SALE 2018 was a busy time for Colacs commercial real estate property on the

market includes 74 Dennis Street Colac more details here

Colacrsquos commercial sector sign off on another busy year

Charles Stewart Commercial Real Estate Manager Anthony said Colacrsquos commercial

market has been very sound during the past 12 months with a number of businesses

relocating and upgrading to larger premises

ldquoWe have also seen some new business established in Colacrdquo he said

ldquoSome of the commercial properties sold during the year included 140-142 Murray

which is now the home of the new Sandman Mattress store 205 Murray Street and 61

Corangamite Street also changed hands

He said Brett Flooring Xtra has moved into a newly-leased property at 1345 Princes

Highway West and HICO have their new location next door 2345 Princes Highway

Junked is new business located 1B Forrest Street Colac accountants Sinclair Wilson

moved to 56 Corangamite Street Colac

Health and wellbeing business Revolution Health Centre moved into premises at 54B

Bromfield Street Western District Employment Access (WDEA) leased 178 Murray

Street and Dollar Curtains moved to 325 Murray Street Colac

ldquoWe expect this commercial property activity to continue and strengthen Wersquore already

seeing an increased interest in Colac as people realise the access to town is improved

and at the same time itrsquos becoming increasingly difficult for business to move around

both Melbourne and even Geelongrdquo Mr McDonald said

For more information on Colacs commercial real estate market contact

Anthony McDonald on 0418 593 597

SOURCE - httpcharlesstewartcomaupostitem-increasing-interest-in-local-

commercial-real-estatesid=6325ampvid=6305

P a g e | 12

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Customers are still spending so why are retailers closing

their doors BY Australian Retailers Association

Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018 and has actually

continued to rise since 2016 and yet we continue to learn of another retailer closing its doors and entering into

administration

Last year alone we saw the demise of some of Australiarsquos well-known brands including Toys R Us Esprit Ed

Harry and Shoes of Prey to name a few

We recognise that retail is tough with high labour costs and ever-increasing rent Not to mention the highly

competitive nature now with the added threat of digital and e-commerce enabling global competition access to

Australian customers wallets

Can retailers fight their way to sustainable growth Here we examine why retailers are failing and share some

thoughts on how we believe they can succeed even in a highly competitive market

Keeping up with the customer

As customer expectations continue to rise brands have a real challenge in keeping up This is having a chain

reaction on the relevance of their value proposition Retailers no longer know what their customers really want or

what they value so they try to be for everyone when in reality that is just not possible

Theyrsquove geared their business for network growth and customer acquisition which is not sustainable for customer

growth They arenrsquot sure who their profitable customers are - the ones they should be actively targeting Instead

they have trained customers to expect a sale or discount however not every customer is price sensitive

There is also the challenge of understanding the generational effect You wonrsquot be surprised to hear that 55 of

millennials use their mobile phone to shop online however it may surprise you that 1 in 2 millennialsrsquo actually still

prefer to shop at shopping mallsin-store

Retailers need to be thinking about how they bridge the gap between online and in-store E-commerce and retail

are no longer separate they are one in the same

Australian Retailers Association

Founded in 1903 the Australian Retailers Association (ARA) is Australiarsquos

largest retail association representing Australiarsquos $310 billion sector which

employs more than 12 million people As the retail industryrsquos peak

representative body the ARA works to ensure retail success by informing

protecting advocating educating and saving money for its 7500

independent and national retail members throughout Australia For more

information visit wwwretailorgau or call 1300 368 041

P a g e | 13

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Digital a pressure but not an excuse

Digital makes it a lot easier for customers to shop around Australian retailers shouldnrsquot be focusing solely on the

brands posing a national threat but also brands across the pond on an international scale

Yes this adds additional pressure to Australian retailers but donrsquot bow down to this pressure by simply lowering

your prices to buy customers with discounts assuming theyrsquoll automatically spend more the next time they shop

with you (if they do come back) Think about how you can connect the online and in-store experience You donrsquot

necessarily need to invest in the latest app and digital technologies - understand who your customers really are in

order to effectively use tools such as marketing automation platforms

We havenrsquot even touched on the impact of social media Social shopping is on the rise Instagram has just

launched a checkout functionality which is a reflection of the growth of the retail omni-channel experience

Retailers should be considering how they use social to build customer relationships not just through sales but

also through post-purchase and after care support Donrsquot underestimate the impact of the human element on your

digital channels Yes most people love to be self-sufficient when using digital however they also like to know they

can access a real person when something goes wrong

How can a retailer grow the right way

Stop prioritising acquisition

Find out who your most profitable customers are and look after them Deliver the right value for the right

customer

Donrsquot become discount led

A good example of this is department store Myer they have actually started seeing better results since

they stopped being price-focused and started focusing on the actual customer experience

Embrace omni-channel

Donrsquot treat your channels as separate communication lines No matter how a customer contacts you you

need to all have access to the same information If a customer complains via social media then calls the

contact centre - the agent should know immediately what the complaint was and the resolution strategy

Employee retention

Everyone always talks about the customer experience yet the employee experience is actually more

important Great front-line staff can really make a difference to your business Look after your people and

they will look after your customers

Wersquove established that retail is tough for a number of reasons Customer retention is vital to succeed in

todayrsquos market Retailers should understand their existing customers in order to influence future behaviour

Segment your customers and identify the customers who can help you achieve business growth Itrsquos not all about

price but your point of difference - focus on the path to re-purchase by continuing the conversation recognise

research reward and remind your customers

Customology helps businesses grow by understanding their customers to keep them coming back

Contact a customologist today on 07 3902 7700 or hicustomologycomau for more information on how your

brand can identify the customer groups who can add real value to your business and drive customer loyalty

sup1 ABS

sup2 Retail Doctor Group

sup3 Inside Retail

SOURCE -

httpsblogretailorgaunewsandinsightscusto

mers-are-still-spending-so-why-are-retailers-

closing-their-doors

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 4: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 4

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

My portfolio of experience and accordingly services I can offer to the people of

Colac and surrounds include sale and purchase of residential house and vacant

land transfers sales and purchases between related parties transfer of farming

land to family members including the relevant concessionsexemptions involved

sales and purchases of farming land sale and purchases of Business including

dealing with Leases and lastly (but not least) Plan of Subdivision registrations

including preparation of Section 173 Agreements

In 2017 ndash we Conveyancers commenced our journey into Electronic

Conveyancingndash coincidently the same year as starting my own business This has

required many hours of training webinars to familiarise ourselves with the new

processes I have waited patiently for electronic conveyancing to burst onto the

scene and I have fully embraced these new processes Its an exciting time with

many improvements to the way we transact a Conveyance in Victoria and Australia

wide

As with all changes there are some initial problems but these issues are dealt with

quickly and I think the new system is wonderful A crucial part of the new system is

to identify your client as the person they say they are ndash so a verification of identity

(VOI) is required Driversrsquo licence passport and or birth certificate are all required

before the conveyance can proceed This is all very positive and helps to prevent

fraud

I hold a Diploma and Advanced Diploma in Conveyancing and I have completed

the requirements to become a Fellow of the Institute of Legal Executives The latter

qualification enables me to be a witness to Statutory Declarations in Victoria and

several other legal documentations

I look forward to hearing from you in relation to your Conveyancing needs and

promise it will be a great experience with the professional assistance you require

and personal and friendly service

Christine Walsh

Conveyancer Licence 001183L

FInstLEx

P a g e | 5

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Interested in becoming a

member

Being connected is vital for business The Colac Chamber of Commerce promotes and facilitates business opportunities with its members

We can help accelerate your business growth by keeping you informed on important business issues workshops and many other exciting developments that happen in Business and the Colac Chamber of Commerce

All businesses are welcome to join

May Offer - All New Memberships

attract an extra monthrsquos subscription current until 30th June 2020

Owner Operator

(0 full-time employees) $129 YR

Micro Business

(1-3 full-time employees) $199 YR

SmallMedium Business

(4-10 full-time employees) $299 YR

Large Business

(11+ full-time employees) $399 YR

Community Support Members (non-business) $29 YR

Smart Reasons to join the Colac Chamber of

Commerce

Stay Informed

Be kept up to date on the latest important

business and industry news via special

member announcements

Member only Events

Receive special invitations to exclusive

member only events

Social Media

Keep updated via Social Media and our

Members ONLY B2B Facebook Group

where all members can discuss anything

business related and offer special deals for

B2B members

Fortnightly newsletter

Fortnightly Newsletter distributed to over 857

Colac amp Surrounding District businesspeople

Member of the Month

Every Colac Chamber of Commerce member

can have their logo and a short story in our

Business Newsletter each month on a first

come first basis

Radio Program

Business focus segment of the ldquoRun Homerdquo

program on MIXX FM with special guests

talking local business and events in a 15

minute interview format

COLAC CHAMBER OF COMMERCE amp

INDUSTRY MEMBERSHIP FEES

P a g e | 6

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Demolition for

retail site Friday May 10th 2019

Demolition has started at Colacrsquos

former Rhys Evans site to make way

for a new convenience store

Colac Otway Shire Council revealed

it received a planning application for

the use and development of a

service station and four food and

drink premises for the site on the

corner of Scott and Murray streets in

March

ldquoIt is understood that buildings on the

site are currently in the process of

being demolished which does not

require a planning permit from

councilrdquo he said

To read about this article in more

detail please find the link below ndash

httpscolacheraldcomau20190

5demolition-for-retail-site

Government chips

in for vital road

upgrades

Friday May 10th 2019

Colac Otway Shire Council will be

able to complete upgrades of Colacrsquos

Forest Street and Binns Road near

Beech Forest after securing the

funding in the second round of the

governmentrsquos Fixing Country Roads

Program

Mayor Jason Schram said the council

had received $504000 from the

government towards widening Forest

Street and replacing the bridge over

Barongarook Creek near Bulla Dairy

Foods with the council to chip in

almost $395000

The council has also received close

to $1 million to improve the safety

and accessibility of Binns Road near

Beech Forest

To read about this article in more

details please find the link below

ndash

httpscolacheraldcomau201905g

overnment-chips-in-for-vital-road-

upgrades

P a g e | 7

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BUSINESSES ON THE MOVE

BIREEGURRA

EMPORIUM

CLOSING DOWN SALE

8 Main Street Birregurra

Exciting NEW Business

coming in July

Stock moving out quick all

must go 50 off

Open every day now

10am ndash 3pm

TERMINUS HOTEL

FORREST

2 Station Street Forrest Victoria

Sharon amp Rob have sold the

Terminus Hotel after 2 years

of hard work and dedication

Congratulations on your

business journey and all the

best for your new adventures

ahead

LEBON CHEVEUX

STUDIO - COLAC

192 -194 Murray Street Colac Victoria

Le Bon Cheveux Studio will be

moving to new premises

effective on 19th of June 2019

Leanne will continue her

business working solo

Now Leanne will have a perfect

balance of family time and

doing what she loves Hair of

course

GEORGE TAYLORS STORE IN

COLAC NOW OFFICALY

CLOSED

The final day was May10th

where all stock was 50 off

Storewide

And now the Hamilton

George Taylor Store is also

having a ldquoend of leaserdquo

Clearance Sale

Winery taking over former Cororooke dairy factory

Red Rock Winery owner Rohan Little told the Colac Herald that the

winery had bought the former dairy factory buildings in March and was

now developing the site into a bottling facility

ldquoAt the moment we are expanding into this site due to an expansion in

our export salesrdquo Mr Little said

To read more about this local business expansion click on the link below

httpscolacheraldcomau201807winery-taking-over-former-cororooke-

dairy-factory

P a g e | 8

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BEER is once again flowing at Simpsonrsquos pub with locals Nick and Biddy Weel buying the property

Formally the Simpson Hotel now Ball amp Chain Hotel Motel opened on April 3rd 2019

The couple was pleased to be able to open up the establishment ndash which they have rebranded as the Ball

and Chain Hotel Motel again for the community

Mr Weel said it is important to them to see the hotel open again after it closed about two years ago ldquoItrsquos

(the pub) been a community hub for years and we want it to stay as a family pubrdquo he said

Among the changes to the venue include a revamp to the function room and main bar

Mrs Weel hopes the business will be able to employ more locals moving forward She said it is a love of the

community which spurred the decision to purchase the pub

Mr Duyvestyn who has an extensive background as a chef was most recently the head chef at the Torquay

Hotel for the last eight years He said he is looking forward to providing ldquogood food done wellrdquo for the

Simpson and district community

To read more about this article please click on the link below ndash

httpwwwctctimescomau201904beer-to-flow-at simpsonplatform=hootsuite

The Ball and Chain Hotel Motel will be open Tuesday to Sunday between 11am to late

Meals will be available between 12noon and 2pm and 6pm and 830pm

P a g e | 9

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

LOCAL BUSINESSES UPDATES

The Boiz are very excited to announce

that due to popular demand we will now

be open six days a week Monday

through Saturday

So to secure your appointment call the

salon on 5231 3331 or click on the book

now button on Facebook

Address 208 Murray Street Colac

Phone (03) 5231 3331

FACEBOOK -

httpswwwfacebookcomTheboizcolac

As from Monday the 13th of May

Oddfellows will be trialling some new

hours

They will be open from 11am -4pm on

Monday Tuesday Wednesday and

Thursday

Friday and Saturday we will be open

from 11am until late

Bookings preferred for dinner

NEW MENUS

Function bookings on Sundays and

other nights are welcome depending

on numbers

All enquires 52316111

Address 43 Gellibrand Street Colac

Phone (03) 5231 6111

KIDZ KINGDOM

Address 5 Hugh Murray Drive

Colac

P a g e | 10

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Rural Businesses change hands

Therersquos been a bit happening in the districtrsquos rural business sector with several

enterprises changing hands in the first quarter of the year

The action has been widespread with businesses in Mortlake Forrest and

Barongarook changing ownership

In the Otwayrsquos at Barongarook a four-hectare block of land that included a 22-

hectare vineyard of predominantly pinot and chardonnay grape varieties and

tourism accommodation business sold

And further down the road at what is fast becoming a mountain bike hot spot in

the Otwayrsquos at Forrest the Terminus Hotel in Station Street and the former

Bespoke restaurant in the townrsquos main street also have new owners

In Mortlake a large factory and land site offered for sale has sold to an organic

cheese and dairy manufacturer

SOURCE - httpcharlesstewartcomaupostitem-

rural-businesses-change-handssid=6325ampvid=6305

P a g e | 11

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Increasing interest in local commercial real estate

FOR SALE 2018 was a busy time for Colacs commercial real estate property on the

market includes 74 Dennis Street Colac more details here

Colacrsquos commercial sector sign off on another busy year

Charles Stewart Commercial Real Estate Manager Anthony said Colacrsquos commercial

market has been very sound during the past 12 months with a number of businesses

relocating and upgrading to larger premises

ldquoWe have also seen some new business established in Colacrdquo he said

ldquoSome of the commercial properties sold during the year included 140-142 Murray

which is now the home of the new Sandman Mattress store 205 Murray Street and 61

Corangamite Street also changed hands

He said Brett Flooring Xtra has moved into a newly-leased property at 1345 Princes

Highway West and HICO have their new location next door 2345 Princes Highway

Junked is new business located 1B Forrest Street Colac accountants Sinclair Wilson

moved to 56 Corangamite Street Colac

Health and wellbeing business Revolution Health Centre moved into premises at 54B

Bromfield Street Western District Employment Access (WDEA) leased 178 Murray

Street and Dollar Curtains moved to 325 Murray Street Colac

ldquoWe expect this commercial property activity to continue and strengthen Wersquore already

seeing an increased interest in Colac as people realise the access to town is improved

and at the same time itrsquos becoming increasingly difficult for business to move around

both Melbourne and even Geelongrdquo Mr McDonald said

For more information on Colacs commercial real estate market contact

Anthony McDonald on 0418 593 597

SOURCE - httpcharlesstewartcomaupostitem-increasing-interest-in-local-

commercial-real-estatesid=6325ampvid=6305

P a g e | 12

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Customers are still spending so why are retailers closing

their doors BY Australian Retailers Association

Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018 and has actually

continued to rise since 2016 and yet we continue to learn of another retailer closing its doors and entering into

administration

Last year alone we saw the demise of some of Australiarsquos well-known brands including Toys R Us Esprit Ed

Harry and Shoes of Prey to name a few

We recognise that retail is tough with high labour costs and ever-increasing rent Not to mention the highly

competitive nature now with the added threat of digital and e-commerce enabling global competition access to

Australian customers wallets

Can retailers fight their way to sustainable growth Here we examine why retailers are failing and share some

thoughts on how we believe they can succeed even in a highly competitive market

Keeping up with the customer

As customer expectations continue to rise brands have a real challenge in keeping up This is having a chain

reaction on the relevance of their value proposition Retailers no longer know what their customers really want or

what they value so they try to be for everyone when in reality that is just not possible

Theyrsquove geared their business for network growth and customer acquisition which is not sustainable for customer

growth They arenrsquot sure who their profitable customers are - the ones they should be actively targeting Instead

they have trained customers to expect a sale or discount however not every customer is price sensitive

There is also the challenge of understanding the generational effect You wonrsquot be surprised to hear that 55 of

millennials use their mobile phone to shop online however it may surprise you that 1 in 2 millennialsrsquo actually still

prefer to shop at shopping mallsin-store

Retailers need to be thinking about how they bridge the gap between online and in-store E-commerce and retail

are no longer separate they are one in the same

Australian Retailers Association

Founded in 1903 the Australian Retailers Association (ARA) is Australiarsquos

largest retail association representing Australiarsquos $310 billion sector which

employs more than 12 million people As the retail industryrsquos peak

representative body the ARA works to ensure retail success by informing

protecting advocating educating and saving money for its 7500

independent and national retail members throughout Australia For more

information visit wwwretailorgau or call 1300 368 041

P a g e | 13

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Digital a pressure but not an excuse

Digital makes it a lot easier for customers to shop around Australian retailers shouldnrsquot be focusing solely on the

brands posing a national threat but also brands across the pond on an international scale

Yes this adds additional pressure to Australian retailers but donrsquot bow down to this pressure by simply lowering

your prices to buy customers with discounts assuming theyrsquoll automatically spend more the next time they shop

with you (if they do come back) Think about how you can connect the online and in-store experience You donrsquot

necessarily need to invest in the latest app and digital technologies - understand who your customers really are in

order to effectively use tools such as marketing automation platforms

We havenrsquot even touched on the impact of social media Social shopping is on the rise Instagram has just

launched a checkout functionality which is a reflection of the growth of the retail omni-channel experience

Retailers should be considering how they use social to build customer relationships not just through sales but

also through post-purchase and after care support Donrsquot underestimate the impact of the human element on your

digital channels Yes most people love to be self-sufficient when using digital however they also like to know they

can access a real person when something goes wrong

How can a retailer grow the right way

Stop prioritising acquisition

Find out who your most profitable customers are and look after them Deliver the right value for the right

customer

Donrsquot become discount led

A good example of this is department store Myer they have actually started seeing better results since

they stopped being price-focused and started focusing on the actual customer experience

Embrace omni-channel

Donrsquot treat your channels as separate communication lines No matter how a customer contacts you you

need to all have access to the same information If a customer complains via social media then calls the

contact centre - the agent should know immediately what the complaint was and the resolution strategy

Employee retention

Everyone always talks about the customer experience yet the employee experience is actually more

important Great front-line staff can really make a difference to your business Look after your people and

they will look after your customers

Wersquove established that retail is tough for a number of reasons Customer retention is vital to succeed in

todayrsquos market Retailers should understand their existing customers in order to influence future behaviour

Segment your customers and identify the customers who can help you achieve business growth Itrsquos not all about

price but your point of difference - focus on the path to re-purchase by continuing the conversation recognise

research reward and remind your customers

Customology helps businesses grow by understanding their customers to keep them coming back

Contact a customologist today on 07 3902 7700 or hicustomologycomau for more information on how your

brand can identify the customer groups who can add real value to your business and drive customer loyalty

sup1 ABS

sup2 Retail Doctor Group

sup3 Inside Retail

SOURCE -

httpsblogretailorgaunewsandinsightscusto

mers-are-still-spending-so-why-are-retailers-

closing-their-doors

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 5: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 5

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Interested in becoming a

member

Being connected is vital for business The Colac Chamber of Commerce promotes and facilitates business opportunities with its members

We can help accelerate your business growth by keeping you informed on important business issues workshops and many other exciting developments that happen in Business and the Colac Chamber of Commerce

All businesses are welcome to join

May Offer - All New Memberships

attract an extra monthrsquos subscription current until 30th June 2020

Owner Operator

(0 full-time employees) $129 YR

Micro Business

(1-3 full-time employees) $199 YR

SmallMedium Business

(4-10 full-time employees) $299 YR

Large Business

(11+ full-time employees) $399 YR

Community Support Members (non-business) $29 YR

Smart Reasons to join the Colac Chamber of

Commerce

Stay Informed

Be kept up to date on the latest important

business and industry news via special

member announcements

Member only Events

Receive special invitations to exclusive

member only events

Social Media

Keep updated via Social Media and our

Members ONLY B2B Facebook Group

where all members can discuss anything

business related and offer special deals for

B2B members

Fortnightly newsletter

Fortnightly Newsletter distributed to over 857

Colac amp Surrounding District businesspeople

Member of the Month

Every Colac Chamber of Commerce member

can have their logo and a short story in our

Business Newsletter each month on a first

come first basis

Radio Program

Business focus segment of the ldquoRun Homerdquo

program on MIXX FM with special guests

talking local business and events in a 15

minute interview format

COLAC CHAMBER OF COMMERCE amp

INDUSTRY MEMBERSHIP FEES

P a g e | 6

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Demolition for

retail site Friday May 10th 2019

Demolition has started at Colacrsquos

former Rhys Evans site to make way

for a new convenience store

Colac Otway Shire Council revealed

it received a planning application for

the use and development of a

service station and four food and

drink premises for the site on the

corner of Scott and Murray streets in

March

ldquoIt is understood that buildings on the

site are currently in the process of

being demolished which does not

require a planning permit from

councilrdquo he said

To read about this article in more

detail please find the link below ndash

httpscolacheraldcomau20190

5demolition-for-retail-site

Government chips

in for vital road

upgrades

Friday May 10th 2019

Colac Otway Shire Council will be

able to complete upgrades of Colacrsquos

Forest Street and Binns Road near

Beech Forest after securing the

funding in the second round of the

governmentrsquos Fixing Country Roads

Program

Mayor Jason Schram said the council

had received $504000 from the

government towards widening Forest

Street and replacing the bridge over

Barongarook Creek near Bulla Dairy

Foods with the council to chip in

almost $395000

The council has also received close

to $1 million to improve the safety

and accessibility of Binns Road near

Beech Forest

To read about this article in more

details please find the link below

ndash

httpscolacheraldcomau201905g

overnment-chips-in-for-vital-road-

upgrades

P a g e | 7

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BUSINESSES ON THE MOVE

BIREEGURRA

EMPORIUM

CLOSING DOWN SALE

8 Main Street Birregurra

Exciting NEW Business

coming in July

Stock moving out quick all

must go 50 off

Open every day now

10am ndash 3pm

TERMINUS HOTEL

FORREST

2 Station Street Forrest Victoria

Sharon amp Rob have sold the

Terminus Hotel after 2 years

of hard work and dedication

Congratulations on your

business journey and all the

best for your new adventures

ahead

LEBON CHEVEUX

STUDIO - COLAC

192 -194 Murray Street Colac Victoria

Le Bon Cheveux Studio will be

moving to new premises

effective on 19th of June 2019

Leanne will continue her

business working solo

Now Leanne will have a perfect

balance of family time and

doing what she loves Hair of

course

GEORGE TAYLORS STORE IN

COLAC NOW OFFICALY

CLOSED

The final day was May10th

where all stock was 50 off

Storewide

And now the Hamilton

George Taylor Store is also

having a ldquoend of leaserdquo

Clearance Sale

Winery taking over former Cororooke dairy factory

Red Rock Winery owner Rohan Little told the Colac Herald that the

winery had bought the former dairy factory buildings in March and was

now developing the site into a bottling facility

ldquoAt the moment we are expanding into this site due to an expansion in

our export salesrdquo Mr Little said

To read more about this local business expansion click on the link below

httpscolacheraldcomau201807winery-taking-over-former-cororooke-

dairy-factory

P a g e | 8

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BEER is once again flowing at Simpsonrsquos pub with locals Nick and Biddy Weel buying the property

Formally the Simpson Hotel now Ball amp Chain Hotel Motel opened on April 3rd 2019

The couple was pleased to be able to open up the establishment ndash which they have rebranded as the Ball

and Chain Hotel Motel again for the community

Mr Weel said it is important to them to see the hotel open again after it closed about two years ago ldquoItrsquos

(the pub) been a community hub for years and we want it to stay as a family pubrdquo he said

Among the changes to the venue include a revamp to the function room and main bar

Mrs Weel hopes the business will be able to employ more locals moving forward She said it is a love of the

community which spurred the decision to purchase the pub

Mr Duyvestyn who has an extensive background as a chef was most recently the head chef at the Torquay

Hotel for the last eight years He said he is looking forward to providing ldquogood food done wellrdquo for the

Simpson and district community

To read more about this article please click on the link below ndash

httpwwwctctimescomau201904beer-to-flow-at simpsonplatform=hootsuite

The Ball and Chain Hotel Motel will be open Tuesday to Sunday between 11am to late

Meals will be available between 12noon and 2pm and 6pm and 830pm

P a g e | 9

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

LOCAL BUSINESSES UPDATES

The Boiz are very excited to announce

that due to popular demand we will now

be open six days a week Monday

through Saturday

So to secure your appointment call the

salon on 5231 3331 or click on the book

now button on Facebook

Address 208 Murray Street Colac

Phone (03) 5231 3331

FACEBOOK -

httpswwwfacebookcomTheboizcolac

As from Monday the 13th of May

Oddfellows will be trialling some new

hours

They will be open from 11am -4pm on

Monday Tuesday Wednesday and

Thursday

Friday and Saturday we will be open

from 11am until late

Bookings preferred for dinner

NEW MENUS

Function bookings on Sundays and

other nights are welcome depending

on numbers

All enquires 52316111

Address 43 Gellibrand Street Colac

Phone (03) 5231 6111

KIDZ KINGDOM

Address 5 Hugh Murray Drive

Colac

P a g e | 10

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Rural Businesses change hands

Therersquos been a bit happening in the districtrsquos rural business sector with several

enterprises changing hands in the first quarter of the year

The action has been widespread with businesses in Mortlake Forrest and

Barongarook changing ownership

In the Otwayrsquos at Barongarook a four-hectare block of land that included a 22-

hectare vineyard of predominantly pinot and chardonnay grape varieties and

tourism accommodation business sold

And further down the road at what is fast becoming a mountain bike hot spot in

the Otwayrsquos at Forrest the Terminus Hotel in Station Street and the former

Bespoke restaurant in the townrsquos main street also have new owners

In Mortlake a large factory and land site offered for sale has sold to an organic

cheese and dairy manufacturer

SOURCE - httpcharlesstewartcomaupostitem-

rural-businesses-change-handssid=6325ampvid=6305

P a g e | 11

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Increasing interest in local commercial real estate

FOR SALE 2018 was a busy time for Colacs commercial real estate property on the

market includes 74 Dennis Street Colac more details here

Colacrsquos commercial sector sign off on another busy year

Charles Stewart Commercial Real Estate Manager Anthony said Colacrsquos commercial

market has been very sound during the past 12 months with a number of businesses

relocating and upgrading to larger premises

ldquoWe have also seen some new business established in Colacrdquo he said

ldquoSome of the commercial properties sold during the year included 140-142 Murray

which is now the home of the new Sandman Mattress store 205 Murray Street and 61

Corangamite Street also changed hands

He said Brett Flooring Xtra has moved into a newly-leased property at 1345 Princes

Highway West and HICO have their new location next door 2345 Princes Highway

Junked is new business located 1B Forrest Street Colac accountants Sinclair Wilson

moved to 56 Corangamite Street Colac

Health and wellbeing business Revolution Health Centre moved into premises at 54B

Bromfield Street Western District Employment Access (WDEA) leased 178 Murray

Street and Dollar Curtains moved to 325 Murray Street Colac

ldquoWe expect this commercial property activity to continue and strengthen Wersquore already

seeing an increased interest in Colac as people realise the access to town is improved

and at the same time itrsquos becoming increasingly difficult for business to move around

both Melbourne and even Geelongrdquo Mr McDonald said

For more information on Colacs commercial real estate market contact

Anthony McDonald on 0418 593 597

SOURCE - httpcharlesstewartcomaupostitem-increasing-interest-in-local-

commercial-real-estatesid=6325ampvid=6305

P a g e | 12

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Customers are still spending so why are retailers closing

their doors BY Australian Retailers Association

Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018 and has actually

continued to rise since 2016 and yet we continue to learn of another retailer closing its doors and entering into

administration

Last year alone we saw the demise of some of Australiarsquos well-known brands including Toys R Us Esprit Ed

Harry and Shoes of Prey to name a few

We recognise that retail is tough with high labour costs and ever-increasing rent Not to mention the highly

competitive nature now with the added threat of digital and e-commerce enabling global competition access to

Australian customers wallets

Can retailers fight their way to sustainable growth Here we examine why retailers are failing and share some

thoughts on how we believe they can succeed even in a highly competitive market

Keeping up with the customer

As customer expectations continue to rise brands have a real challenge in keeping up This is having a chain

reaction on the relevance of their value proposition Retailers no longer know what their customers really want or

what they value so they try to be for everyone when in reality that is just not possible

Theyrsquove geared their business for network growth and customer acquisition which is not sustainable for customer

growth They arenrsquot sure who their profitable customers are - the ones they should be actively targeting Instead

they have trained customers to expect a sale or discount however not every customer is price sensitive

There is also the challenge of understanding the generational effect You wonrsquot be surprised to hear that 55 of

millennials use their mobile phone to shop online however it may surprise you that 1 in 2 millennialsrsquo actually still

prefer to shop at shopping mallsin-store

Retailers need to be thinking about how they bridge the gap between online and in-store E-commerce and retail

are no longer separate they are one in the same

Australian Retailers Association

Founded in 1903 the Australian Retailers Association (ARA) is Australiarsquos

largest retail association representing Australiarsquos $310 billion sector which

employs more than 12 million people As the retail industryrsquos peak

representative body the ARA works to ensure retail success by informing

protecting advocating educating and saving money for its 7500

independent and national retail members throughout Australia For more

information visit wwwretailorgau or call 1300 368 041

P a g e | 13

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Digital a pressure but not an excuse

Digital makes it a lot easier for customers to shop around Australian retailers shouldnrsquot be focusing solely on the

brands posing a national threat but also brands across the pond on an international scale

Yes this adds additional pressure to Australian retailers but donrsquot bow down to this pressure by simply lowering

your prices to buy customers with discounts assuming theyrsquoll automatically spend more the next time they shop

with you (if they do come back) Think about how you can connect the online and in-store experience You donrsquot

necessarily need to invest in the latest app and digital technologies - understand who your customers really are in

order to effectively use tools such as marketing automation platforms

We havenrsquot even touched on the impact of social media Social shopping is on the rise Instagram has just

launched a checkout functionality which is a reflection of the growth of the retail omni-channel experience

Retailers should be considering how they use social to build customer relationships not just through sales but

also through post-purchase and after care support Donrsquot underestimate the impact of the human element on your

digital channels Yes most people love to be self-sufficient when using digital however they also like to know they

can access a real person when something goes wrong

How can a retailer grow the right way

Stop prioritising acquisition

Find out who your most profitable customers are and look after them Deliver the right value for the right

customer

Donrsquot become discount led

A good example of this is department store Myer they have actually started seeing better results since

they stopped being price-focused and started focusing on the actual customer experience

Embrace omni-channel

Donrsquot treat your channels as separate communication lines No matter how a customer contacts you you

need to all have access to the same information If a customer complains via social media then calls the

contact centre - the agent should know immediately what the complaint was and the resolution strategy

Employee retention

Everyone always talks about the customer experience yet the employee experience is actually more

important Great front-line staff can really make a difference to your business Look after your people and

they will look after your customers

Wersquove established that retail is tough for a number of reasons Customer retention is vital to succeed in

todayrsquos market Retailers should understand their existing customers in order to influence future behaviour

Segment your customers and identify the customers who can help you achieve business growth Itrsquos not all about

price but your point of difference - focus on the path to re-purchase by continuing the conversation recognise

research reward and remind your customers

Customology helps businesses grow by understanding their customers to keep them coming back

Contact a customologist today on 07 3902 7700 or hicustomologycomau for more information on how your

brand can identify the customer groups who can add real value to your business and drive customer loyalty

sup1 ABS

sup2 Retail Doctor Group

sup3 Inside Retail

SOURCE -

httpsblogretailorgaunewsandinsightscusto

mers-are-still-spending-so-why-are-retailers-

closing-their-doors

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 6: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 6

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Demolition for

retail site Friday May 10th 2019

Demolition has started at Colacrsquos

former Rhys Evans site to make way

for a new convenience store

Colac Otway Shire Council revealed

it received a planning application for

the use and development of a

service station and four food and

drink premises for the site on the

corner of Scott and Murray streets in

March

ldquoIt is understood that buildings on the

site are currently in the process of

being demolished which does not

require a planning permit from

councilrdquo he said

To read about this article in more

detail please find the link below ndash

httpscolacheraldcomau20190

5demolition-for-retail-site

Government chips

in for vital road

upgrades

Friday May 10th 2019

Colac Otway Shire Council will be

able to complete upgrades of Colacrsquos

Forest Street and Binns Road near

Beech Forest after securing the

funding in the second round of the

governmentrsquos Fixing Country Roads

Program

Mayor Jason Schram said the council

had received $504000 from the

government towards widening Forest

Street and replacing the bridge over

Barongarook Creek near Bulla Dairy

Foods with the council to chip in

almost $395000

The council has also received close

to $1 million to improve the safety

and accessibility of Binns Road near

Beech Forest

To read about this article in more

details please find the link below

ndash

httpscolacheraldcomau201905g

overnment-chips-in-for-vital-road-

upgrades

P a g e | 7

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BUSINESSES ON THE MOVE

BIREEGURRA

EMPORIUM

CLOSING DOWN SALE

8 Main Street Birregurra

Exciting NEW Business

coming in July

Stock moving out quick all

must go 50 off

Open every day now

10am ndash 3pm

TERMINUS HOTEL

FORREST

2 Station Street Forrest Victoria

Sharon amp Rob have sold the

Terminus Hotel after 2 years

of hard work and dedication

Congratulations on your

business journey and all the

best for your new adventures

ahead

LEBON CHEVEUX

STUDIO - COLAC

192 -194 Murray Street Colac Victoria

Le Bon Cheveux Studio will be

moving to new premises

effective on 19th of June 2019

Leanne will continue her

business working solo

Now Leanne will have a perfect

balance of family time and

doing what she loves Hair of

course

GEORGE TAYLORS STORE IN

COLAC NOW OFFICALY

CLOSED

The final day was May10th

where all stock was 50 off

Storewide

And now the Hamilton

George Taylor Store is also

having a ldquoend of leaserdquo

Clearance Sale

Winery taking over former Cororooke dairy factory

Red Rock Winery owner Rohan Little told the Colac Herald that the

winery had bought the former dairy factory buildings in March and was

now developing the site into a bottling facility

ldquoAt the moment we are expanding into this site due to an expansion in

our export salesrdquo Mr Little said

To read more about this local business expansion click on the link below

httpscolacheraldcomau201807winery-taking-over-former-cororooke-

dairy-factory

P a g e | 8

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BEER is once again flowing at Simpsonrsquos pub with locals Nick and Biddy Weel buying the property

Formally the Simpson Hotel now Ball amp Chain Hotel Motel opened on April 3rd 2019

The couple was pleased to be able to open up the establishment ndash which they have rebranded as the Ball

and Chain Hotel Motel again for the community

Mr Weel said it is important to them to see the hotel open again after it closed about two years ago ldquoItrsquos

(the pub) been a community hub for years and we want it to stay as a family pubrdquo he said

Among the changes to the venue include a revamp to the function room and main bar

Mrs Weel hopes the business will be able to employ more locals moving forward She said it is a love of the

community which spurred the decision to purchase the pub

Mr Duyvestyn who has an extensive background as a chef was most recently the head chef at the Torquay

Hotel for the last eight years He said he is looking forward to providing ldquogood food done wellrdquo for the

Simpson and district community

To read more about this article please click on the link below ndash

httpwwwctctimescomau201904beer-to-flow-at simpsonplatform=hootsuite

The Ball and Chain Hotel Motel will be open Tuesday to Sunday between 11am to late

Meals will be available between 12noon and 2pm and 6pm and 830pm

P a g e | 9

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

LOCAL BUSINESSES UPDATES

The Boiz are very excited to announce

that due to popular demand we will now

be open six days a week Monday

through Saturday

So to secure your appointment call the

salon on 5231 3331 or click on the book

now button on Facebook

Address 208 Murray Street Colac

Phone (03) 5231 3331

FACEBOOK -

httpswwwfacebookcomTheboizcolac

As from Monday the 13th of May

Oddfellows will be trialling some new

hours

They will be open from 11am -4pm on

Monday Tuesday Wednesday and

Thursday

Friday and Saturday we will be open

from 11am until late

Bookings preferred for dinner

NEW MENUS

Function bookings on Sundays and

other nights are welcome depending

on numbers

All enquires 52316111

Address 43 Gellibrand Street Colac

Phone (03) 5231 6111

KIDZ KINGDOM

Address 5 Hugh Murray Drive

Colac

P a g e | 10

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Rural Businesses change hands

Therersquos been a bit happening in the districtrsquos rural business sector with several

enterprises changing hands in the first quarter of the year

The action has been widespread with businesses in Mortlake Forrest and

Barongarook changing ownership

In the Otwayrsquos at Barongarook a four-hectare block of land that included a 22-

hectare vineyard of predominantly pinot and chardonnay grape varieties and

tourism accommodation business sold

And further down the road at what is fast becoming a mountain bike hot spot in

the Otwayrsquos at Forrest the Terminus Hotel in Station Street and the former

Bespoke restaurant in the townrsquos main street also have new owners

In Mortlake a large factory and land site offered for sale has sold to an organic

cheese and dairy manufacturer

SOURCE - httpcharlesstewartcomaupostitem-

rural-businesses-change-handssid=6325ampvid=6305

P a g e | 11

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Increasing interest in local commercial real estate

FOR SALE 2018 was a busy time for Colacs commercial real estate property on the

market includes 74 Dennis Street Colac more details here

Colacrsquos commercial sector sign off on another busy year

Charles Stewart Commercial Real Estate Manager Anthony said Colacrsquos commercial

market has been very sound during the past 12 months with a number of businesses

relocating and upgrading to larger premises

ldquoWe have also seen some new business established in Colacrdquo he said

ldquoSome of the commercial properties sold during the year included 140-142 Murray

which is now the home of the new Sandman Mattress store 205 Murray Street and 61

Corangamite Street also changed hands

He said Brett Flooring Xtra has moved into a newly-leased property at 1345 Princes

Highway West and HICO have their new location next door 2345 Princes Highway

Junked is new business located 1B Forrest Street Colac accountants Sinclair Wilson

moved to 56 Corangamite Street Colac

Health and wellbeing business Revolution Health Centre moved into premises at 54B

Bromfield Street Western District Employment Access (WDEA) leased 178 Murray

Street and Dollar Curtains moved to 325 Murray Street Colac

ldquoWe expect this commercial property activity to continue and strengthen Wersquore already

seeing an increased interest in Colac as people realise the access to town is improved

and at the same time itrsquos becoming increasingly difficult for business to move around

both Melbourne and even Geelongrdquo Mr McDonald said

For more information on Colacs commercial real estate market contact

Anthony McDonald on 0418 593 597

SOURCE - httpcharlesstewartcomaupostitem-increasing-interest-in-local-

commercial-real-estatesid=6325ampvid=6305

P a g e | 12

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Customers are still spending so why are retailers closing

their doors BY Australian Retailers Association

Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018 and has actually

continued to rise since 2016 and yet we continue to learn of another retailer closing its doors and entering into

administration

Last year alone we saw the demise of some of Australiarsquos well-known brands including Toys R Us Esprit Ed

Harry and Shoes of Prey to name a few

We recognise that retail is tough with high labour costs and ever-increasing rent Not to mention the highly

competitive nature now with the added threat of digital and e-commerce enabling global competition access to

Australian customers wallets

Can retailers fight their way to sustainable growth Here we examine why retailers are failing and share some

thoughts on how we believe they can succeed even in a highly competitive market

Keeping up with the customer

As customer expectations continue to rise brands have a real challenge in keeping up This is having a chain

reaction on the relevance of their value proposition Retailers no longer know what their customers really want or

what they value so they try to be for everyone when in reality that is just not possible

Theyrsquove geared their business for network growth and customer acquisition which is not sustainable for customer

growth They arenrsquot sure who their profitable customers are - the ones they should be actively targeting Instead

they have trained customers to expect a sale or discount however not every customer is price sensitive

There is also the challenge of understanding the generational effect You wonrsquot be surprised to hear that 55 of

millennials use their mobile phone to shop online however it may surprise you that 1 in 2 millennialsrsquo actually still

prefer to shop at shopping mallsin-store

Retailers need to be thinking about how they bridge the gap between online and in-store E-commerce and retail

are no longer separate they are one in the same

Australian Retailers Association

Founded in 1903 the Australian Retailers Association (ARA) is Australiarsquos

largest retail association representing Australiarsquos $310 billion sector which

employs more than 12 million people As the retail industryrsquos peak

representative body the ARA works to ensure retail success by informing

protecting advocating educating and saving money for its 7500

independent and national retail members throughout Australia For more

information visit wwwretailorgau or call 1300 368 041

P a g e | 13

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Digital a pressure but not an excuse

Digital makes it a lot easier for customers to shop around Australian retailers shouldnrsquot be focusing solely on the

brands posing a national threat but also brands across the pond on an international scale

Yes this adds additional pressure to Australian retailers but donrsquot bow down to this pressure by simply lowering

your prices to buy customers with discounts assuming theyrsquoll automatically spend more the next time they shop

with you (if they do come back) Think about how you can connect the online and in-store experience You donrsquot

necessarily need to invest in the latest app and digital technologies - understand who your customers really are in

order to effectively use tools such as marketing automation platforms

We havenrsquot even touched on the impact of social media Social shopping is on the rise Instagram has just

launched a checkout functionality which is a reflection of the growth of the retail omni-channel experience

Retailers should be considering how they use social to build customer relationships not just through sales but

also through post-purchase and after care support Donrsquot underestimate the impact of the human element on your

digital channels Yes most people love to be self-sufficient when using digital however they also like to know they

can access a real person when something goes wrong

How can a retailer grow the right way

Stop prioritising acquisition

Find out who your most profitable customers are and look after them Deliver the right value for the right

customer

Donrsquot become discount led

A good example of this is department store Myer they have actually started seeing better results since

they stopped being price-focused and started focusing on the actual customer experience

Embrace omni-channel

Donrsquot treat your channels as separate communication lines No matter how a customer contacts you you

need to all have access to the same information If a customer complains via social media then calls the

contact centre - the agent should know immediately what the complaint was and the resolution strategy

Employee retention

Everyone always talks about the customer experience yet the employee experience is actually more

important Great front-line staff can really make a difference to your business Look after your people and

they will look after your customers

Wersquove established that retail is tough for a number of reasons Customer retention is vital to succeed in

todayrsquos market Retailers should understand their existing customers in order to influence future behaviour

Segment your customers and identify the customers who can help you achieve business growth Itrsquos not all about

price but your point of difference - focus on the path to re-purchase by continuing the conversation recognise

research reward and remind your customers

Customology helps businesses grow by understanding their customers to keep them coming back

Contact a customologist today on 07 3902 7700 or hicustomologycomau for more information on how your

brand can identify the customer groups who can add real value to your business and drive customer loyalty

sup1 ABS

sup2 Retail Doctor Group

sup3 Inside Retail

SOURCE -

httpsblogretailorgaunewsandinsightscusto

mers-are-still-spending-so-why-are-retailers-

closing-their-doors

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 7: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 7

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BUSINESSES ON THE MOVE

BIREEGURRA

EMPORIUM

CLOSING DOWN SALE

8 Main Street Birregurra

Exciting NEW Business

coming in July

Stock moving out quick all

must go 50 off

Open every day now

10am ndash 3pm

TERMINUS HOTEL

FORREST

2 Station Street Forrest Victoria

Sharon amp Rob have sold the

Terminus Hotel after 2 years

of hard work and dedication

Congratulations on your

business journey and all the

best for your new adventures

ahead

LEBON CHEVEUX

STUDIO - COLAC

192 -194 Murray Street Colac Victoria

Le Bon Cheveux Studio will be

moving to new premises

effective on 19th of June 2019

Leanne will continue her

business working solo

Now Leanne will have a perfect

balance of family time and

doing what she loves Hair of

course

GEORGE TAYLORS STORE IN

COLAC NOW OFFICALY

CLOSED

The final day was May10th

where all stock was 50 off

Storewide

And now the Hamilton

George Taylor Store is also

having a ldquoend of leaserdquo

Clearance Sale

Winery taking over former Cororooke dairy factory

Red Rock Winery owner Rohan Little told the Colac Herald that the

winery had bought the former dairy factory buildings in March and was

now developing the site into a bottling facility

ldquoAt the moment we are expanding into this site due to an expansion in

our export salesrdquo Mr Little said

To read more about this local business expansion click on the link below

httpscolacheraldcomau201807winery-taking-over-former-cororooke-

dairy-factory

P a g e | 8

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BEER is once again flowing at Simpsonrsquos pub with locals Nick and Biddy Weel buying the property

Formally the Simpson Hotel now Ball amp Chain Hotel Motel opened on April 3rd 2019

The couple was pleased to be able to open up the establishment ndash which they have rebranded as the Ball

and Chain Hotel Motel again for the community

Mr Weel said it is important to them to see the hotel open again after it closed about two years ago ldquoItrsquos

(the pub) been a community hub for years and we want it to stay as a family pubrdquo he said

Among the changes to the venue include a revamp to the function room and main bar

Mrs Weel hopes the business will be able to employ more locals moving forward She said it is a love of the

community which spurred the decision to purchase the pub

Mr Duyvestyn who has an extensive background as a chef was most recently the head chef at the Torquay

Hotel for the last eight years He said he is looking forward to providing ldquogood food done wellrdquo for the

Simpson and district community

To read more about this article please click on the link below ndash

httpwwwctctimescomau201904beer-to-flow-at simpsonplatform=hootsuite

The Ball and Chain Hotel Motel will be open Tuesday to Sunday between 11am to late

Meals will be available between 12noon and 2pm and 6pm and 830pm

P a g e | 9

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

LOCAL BUSINESSES UPDATES

The Boiz are very excited to announce

that due to popular demand we will now

be open six days a week Monday

through Saturday

So to secure your appointment call the

salon on 5231 3331 or click on the book

now button on Facebook

Address 208 Murray Street Colac

Phone (03) 5231 3331

FACEBOOK -

httpswwwfacebookcomTheboizcolac

As from Monday the 13th of May

Oddfellows will be trialling some new

hours

They will be open from 11am -4pm on

Monday Tuesday Wednesday and

Thursday

Friday and Saturday we will be open

from 11am until late

Bookings preferred for dinner

NEW MENUS

Function bookings on Sundays and

other nights are welcome depending

on numbers

All enquires 52316111

Address 43 Gellibrand Street Colac

Phone (03) 5231 6111

KIDZ KINGDOM

Address 5 Hugh Murray Drive

Colac

P a g e | 10

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Rural Businesses change hands

Therersquos been a bit happening in the districtrsquos rural business sector with several

enterprises changing hands in the first quarter of the year

The action has been widespread with businesses in Mortlake Forrest and

Barongarook changing ownership

In the Otwayrsquos at Barongarook a four-hectare block of land that included a 22-

hectare vineyard of predominantly pinot and chardonnay grape varieties and

tourism accommodation business sold

And further down the road at what is fast becoming a mountain bike hot spot in

the Otwayrsquos at Forrest the Terminus Hotel in Station Street and the former

Bespoke restaurant in the townrsquos main street also have new owners

In Mortlake a large factory and land site offered for sale has sold to an organic

cheese and dairy manufacturer

SOURCE - httpcharlesstewartcomaupostitem-

rural-businesses-change-handssid=6325ampvid=6305

P a g e | 11

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Increasing interest in local commercial real estate

FOR SALE 2018 was a busy time for Colacs commercial real estate property on the

market includes 74 Dennis Street Colac more details here

Colacrsquos commercial sector sign off on another busy year

Charles Stewart Commercial Real Estate Manager Anthony said Colacrsquos commercial

market has been very sound during the past 12 months with a number of businesses

relocating and upgrading to larger premises

ldquoWe have also seen some new business established in Colacrdquo he said

ldquoSome of the commercial properties sold during the year included 140-142 Murray

which is now the home of the new Sandman Mattress store 205 Murray Street and 61

Corangamite Street also changed hands

He said Brett Flooring Xtra has moved into a newly-leased property at 1345 Princes

Highway West and HICO have their new location next door 2345 Princes Highway

Junked is new business located 1B Forrest Street Colac accountants Sinclair Wilson

moved to 56 Corangamite Street Colac

Health and wellbeing business Revolution Health Centre moved into premises at 54B

Bromfield Street Western District Employment Access (WDEA) leased 178 Murray

Street and Dollar Curtains moved to 325 Murray Street Colac

ldquoWe expect this commercial property activity to continue and strengthen Wersquore already

seeing an increased interest in Colac as people realise the access to town is improved

and at the same time itrsquos becoming increasingly difficult for business to move around

both Melbourne and even Geelongrdquo Mr McDonald said

For more information on Colacs commercial real estate market contact

Anthony McDonald on 0418 593 597

SOURCE - httpcharlesstewartcomaupostitem-increasing-interest-in-local-

commercial-real-estatesid=6325ampvid=6305

P a g e | 12

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Customers are still spending so why are retailers closing

their doors BY Australian Retailers Association

Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018 and has actually

continued to rise since 2016 and yet we continue to learn of another retailer closing its doors and entering into

administration

Last year alone we saw the demise of some of Australiarsquos well-known brands including Toys R Us Esprit Ed

Harry and Shoes of Prey to name a few

We recognise that retail is tough with high labour costs and ever-increasing rent Not to mention the highly

competitive nature now with the added threat of digital and e-commerce enabling global competition access to

Australian customers wallets

Can retailers fight their way to sustainable growth Here we examine why retailers are failing and share some

thoughts on how we believe they can succeed even in a highly competitive market

Keeping up with the customer

As customer expectations continue to rise brands have a real challenge in keeping up This is having a chain

reaction on the relevance of their value proposition Retailers no longer know what their customers really want or

what they value so they try to be for everyone when in reality that is just not possible

Theyrsquove geared their business for network growth and customer acquisition which is not sustainable for customer

growth They arenrsquot sure who their profitable customers are - the ones they should be actively targeting Instead

they have trained customers to expect a sale or discount however not every customer is price sensitive

There is also the challenge of understanding the generational effect You wonrsquot be surprised to hear that 55 of

millennials use their mobile phone to shop online however it may surprise you that 1 in 2 millennialsrsquo actually still

prefer to shop at shopping mallsin-store

Retailers need to be thinking about how they bridge the gap between online and in-store E-commerce and retail

are no longer separate they are one in the same

Australian Retailers Association

Founded in 1903 the Australian Retailers Association (ARA) is Australiarsquos

largest retail association representing Australiarsquos $310 billion sector which

employs more than 12 million people As the retail industryrsquos peak

representative body the ARA works to ensure retail success by informing

protecting advocating educating and saving money for its 7500

independent and national retail members throughout Australia For more

information visit wwwretailorgau or call 1300 368 041

P a g e | 13

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Digital a pressure but not an excuse

Digital makes it a lot easier for customers to shop around Australian retailers shouldnrsquot be focusing solely on the

brands posing a national threat but also brands across the pond on an international scale

Yes this adds additional pressure to Australian retailers but donrsquot bow down to this pressure by simply lowering

your prices to buy customers with discounts assuming theyrsquoll automatically spend more the next time they shop

with you (if they do come back) Think about how you can connect the online and in-store experience You donrsquot

necessarily need to invest in the latest app and digital technologies - understand who your customers really are in

order to effectively use tools such as marketing automation platforms

We havenrsquot even touched on the impact of social media Social shopping is on the rise Instagram has just

launched a checkout functionality which is a reflection of the growth of the retail omni-channel experience

Retailers should be considering how they use social to build customer relationships not just through sales but

also through post-purchase and after care support Donrsquot underestimate the impact of the human element on your

digital channels Yes most people love to be self-sufficient when using digital however they also like to know they

can access a real person when something goes wrong

How can a retailer grow the right way

Stop prioritising acquisition

Find out who your most profitable customers are and look after them Deliver the right value for the right

customer

Donrsquot become discount led

A good example of this is department store Myer they have actually started seeing better results since

they stopped being price-focused and started focusing on the actual customer experience

Embrace omni-channel

Donrsquot treat your channels as separate communication lines No matter how a customer contacts you you

need to all have access to the same information If a customer complains via social media then calls the

contact centre - the agent should know immediately what the complaint was and the resolution strategy

Employee retention

Everyone always talks about the customer experience yet the employee experience is actually more

important Great front-line staff can really make a difference to your business Look after your people and

they will look after your customers

Wersquove established that retail is tough for a number of reasons Customer retention is vital to succeed in

todayrsquos market Retailers should understand their existing customers in order to influence future behaviour

Segment your customers and identify the customers who can help you achieve business growth Itrsquos not all about

price but your point of difference - focus on the path to re-purchase by continuing the conversation recognise

research reward and remind your customers

Customology helps businesses grow by understanding their customers to keep them coming back

Contact a customologist today on 07 3902 7700 or hicustomologycomau for more information on how your

brand can identify the customer groups who can add real value to your business and drive customer loyalty

sup1 ABS

sup2 Retail Doctor Group

sup3 Inside Retail

SOURCE -

httpsblogretailorgaunewsandinsightscusto

mers-are-still-spending-so-why-are-retailers-

closing-their-doors

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 8: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 8

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

BEER is once again flowing at Simpsonrsquos pub with locals Nick and Biddy Weel buying the property

Formally the Simpson Hotel now Ball amp Chain Hotel Motel opened on April 3rd 2019

The couple was pleased to be able to open up the establishment ndash which they have rebranded as the Ball

and Chain Hotel Motel again for the community

Mr Weel said it is important to them to see the hotel open again after it closed about two years ago ldquoItrsquos

(the pub) been a community hub for years and we want it to stay as a family pubrdquo he said

Among the changes to the venue include a revamp to the function room and main bar

Mrs Weel hopes the business will be able to employ more locals moving forward She said it is a love of the

community which spurred the decision to purchase the pub

Mr Duyvestyn who has an extensive background as a chef was most recently the head chef at the Torquay

Hotel for the last eight years He said he is looking forward to providing ldquogood food done wellrdquo for the

Simpson and district community

To read more about this article please click on the link below ndash

httpwwwctctimescomau201904beer-to-flow-at simpsonplatform=hootsuite

The Ball and Chain Hotel Motel will be open Tuesday to Sunday between 11am to late

Meals will be available between 12noon and 2pm and 6pm and 830pm

P a g e | 9

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

LOCAL BUSINESSES UPDATES

The Boiz are very excited to announce

that due to popular demand we will now

be open six days a week Monday

through Saturday

So to secure your appointment call the

salon on 5231 3331 or click on the book

now button on Facebook

Address 208 Murray Street Colac

Phone (03) 5231 3331

FACEBOOK -

httpswwwfacebookcomTheboizcolac

As from Monday the 13th of May

Oddfellows will be trialling some new

hours

They will be open from 11am -4pm on

Monday Tuesday Wednesday and

Thursday

Friday and Saturday we will be open

from 11am until late

Bookings preferred for dinner

NEW MENUS

Function bookings on Sundays and

other nights are welcome depending

on numbers

All enquires 52316111

Address 43 Gellibrand Street Colac

Phone (03) 5231 6111

KIDZ KINGDOM

Address 5 Hugh Murray Drive

Colac

P a g e | 10

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Rural Businesses change hands

Therersquos been a bit happening in the districtrsquos rural business sector with several

enterprises changing hands in the first quarter of the year

The action has been widespread with businesses in Mortlake Forrest and

Barongarook changing ownership

In the Otwayrsquos at Barongarook a four-hectare block of land that included a 22-

hectare vineyard of predominantly pinot and chardonnay grape varieties and

tourism accommodation business sold

And further down the road at what is fast becoming a mountain bike hot spot in

the Otwayrsquos at Forrest the Terminus Hotel in Station Street and the former

Bespoke restaurant in the townrsquos main street also have new owners

In Mortlake a large factory and land site offered for sale has sold to an organic

cheese and dairy manufacturer

SOURCE - httpcharlesstewartcomaupostitem-

rural-businesses-change-handssid=6325ampvid=6305

P a g e | 11

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Increasing interest in local commercial real estate

FOR SALE 2018 was a busy time for Colacs commercial real estate property on the

market includes 74 Dennis Street Colac more details here

Colacrsquos commercial sector sign off on another busy year

Charles Stewart Commercial Real Estate Manager Anthony said Colacrsquos commercial

market has been very sound during the past 12 months with a number of businesses

relocating and upgrading to larger premises

ldquoWe have also seen some new business established in Colacrdquo he said

ldquoSome of the commercial properties sold during the year included 140-142 Murray

which is now the home of the new Sandman Mattress store 205 Murray Street and 61

Corangamite Street also changed hands

He said Brett Flooring Xtra has moved into a newly-leased property at 1345 Princes

Highway West and HICO have their new location next door 2345 Princes Highway

Junked is new business located 1B Forrest Street Colac accountants Sinclair Wilson

moved to 56 Corangamite Street Colac

Health and wellbeing business Revolution Health Centre moved into premises at 54B

Bromfield Street Western District Employment Access (WDEA) leased 178 Murray

Street and Dollar Curtains moved to 325 Murray Street Colac

ldquoWe expect this commercial property activity to continue and strengthen Wersquore already

seeing an increased interest in Colac as people realise the access to town is improved

and at the same time itrsquos becoming increasingly difficult for business to move around

both Melbourne and even Geelongrdquo Mr McDonald said

For more information on Colacs commercial real estate market contact

Anthony McDonald on 0418 593 597

SOURCE - httpcharlesstewartcomaupostitem-increasing-interest-in-local-

commercial-real-estatesid=6325ampvid=6305

P a g e | 12

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Customers are still spending so why are retailers closing

their doors BY Australian Retailers Association

Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018 and has actually

continued to rise since 2016 and yet we continue to learn of another retailer closing its doors and entering into

administration

Last year alone we saw the demise of some of Australiarsquos well-known brands including Toys R Us Esprit Ed

Harry and Shoes of Prey to name a few

We recognise that retail is tough with high labour costs and ever-increasing rent Not to mention the highly

competitive nature now with the added threat of digital and e-commerce enabling global competition access to

Australian customers wallets

Can retailers fight their way to sustainable growth Here we examine why retailers are failing and share some

thoughts on how we believe they can succeed even in a highly competitive market

Keeping up with the customer

As customer expectations continue to rise brands have a real challenge in keeping up This is having a chain

reaction on the relevance of their value proposition Retailers no longer know what their customers really want or

what they value so they try to be for everyone when in reality that is just not possible

Theyrsquove geared their business for network growth and customer acquisition which is not sustainable for customer

growth They arenrsquot sure who their profitable customers are - the ones they should be actively targeting Instead

they have trained customers to expect a sale or discount however not every customer is price sensitive

There is also the challenge of understanding the generational effect You wonrsquot be surprised to hear that 55 of

millennials use their mobile phone to shop online however it may surprise you that 1 in 2 millennialsrsquo actually still

prefer to shop at shopping mallsin-store

Retailers need to be thinking about how they bridge the gap between online and in-store E-commerce and retail

are no longer separate they are one in the same

Australian Retailers Association

Founded in 1903 the Australian Retailers Association (ARA) is Australiarsquos

largest retail association representing Australiarsquos $310 billion sector which

employs more than 12 million people As the retail industryrsquos peak

representative body the ARA works to ensure retail success by informing

protecting advocating educating and saving money for its 7500

independent and national retail members throughout Australia For more

information visit wwwretailorgau or call 1300 368 041

P a g e | 13

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Digital a pressure but not an excuse

Digital makes it a lot easier for customers to shop around Australian retailers shouldnrsquot be focusing solely on the

brands posing a national threat but also brands across the pond on an international scale

Yes this adds additional pressure to Australian retailers but donrsquot bow down to this pressure by simply lowering

your prices to buy customers with discounts assuming theyrsquoll automatically spend more the next time they shop

with you (if they do come back) Think about how you can connect the online and in-store experience You donrsquot

necessarily need to invest in the latest app and digital technologies - understand who your customers really are in

order to effectively use tools such as marketing automation platforms

We havenrsquot even touched on the impact of social media Social shopping is on the rise Instagram has just

launched a checkout functionality which is a reflection of the growth of the retail omni-channel experience

Retailers should be considering how they use social to build customer relationships not just through sales but

also through post-purchase and after care support Donrsquot underestimate the impact of the human element on your

digital channels Yes most people love to be self-sufficient when using digital however they also like to know they

can access a real person when something goes wrong

How can a retailer grow the right way

Stop prioritising acquisition

Find out who your most profitable customers are and look after them Deliver the right value for the right

customer

Donrsquot become discount led

A good example of this is department store Myer they have actually started seeing better results since

they stopped being price-focused and started focusing on the actual customer experience

Embrace omni-channel

Donrsquot treat your channels as separate communication lines No matter how a customer contacts you you

need to all have access to the same information If a customer complains via social media then calls the

contact centre - the agent should know immediately what the complaint was and the resolution strategy

Employee retention

Everyone always talks about the customer experience yet the employee experience is actually more

important Great front-line staff can really make a difference to your business Look after your people and

they will look after your customers

Wersquove established that retail is tough for a number of reasons Customer retention is vital to succeed in

todayrsquos market Retailers should understand their existing customers in order to influence future behaviour

Segment your customers and identify the customers who can help you achieve business growth Itrsquos not all about

price but your point of difference - focus on the path to re-purchase by continuing the conversation recognise

research reward and remind your customers

Customology helps businesses grow by understanding their customers to keep them coming back

Contact a customologist today on 07 3902 7700 or hicustomologycomau for more information on how your

brand can identify the customer groups who can add real value to your business and drive customer loyalty

sup1 ABS

sup2 Retail Doctor Group

sup3 Inside Retail

SOURCE -

httpsblogretailorgaunewsandinsightscusto

mers-are-still-spending-so-why-are-retailers-

closing-their-doors

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 9: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 9

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

LOCAL BUSINESSES UPDATES

The Boiz are very excited to announce

that due to popular demand we will now

be open six days a week Monday

through Saturday

So to secure your appointment call the

salon on 5231 3331 or click on the book

now button on Facebook

Address 208 Murray Street Colac

Phone (03) 5231 3331

FACEBOOK -

httpswwwfacebookcomTheboizcolac

As from Monday the 13th of May

Oddfellows will be trialling some new

hours

They will be open from 11am -4pm on

Monday Tuesday Wednesday and

Thursday

Friday and Saturday we will be open

from 11am until late

Bookings preferred for dinner

NEW MENUS

Function bookings on Sundays and

other nights are welcome depending

on numbers

All enquires 52316111

Address 43 Gellibrand Street Colac

Phone (03) 5231 6111

KIDZ KINGDOM

Address 5 Hugh Murray Drive

Colac

P a g e | 10

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Rural Businesses change hands

Therersquos been a bit happening in the districtrsquos rural business sector with several

enterprises changing hands in the first quarter of the year

The action has been widespread with businesses in Mortlake Forrest and

Barongarook changing ownership

In the Otwayrsquos at Barongarook a four-hectare block of land that included a 22-

hectare vineyard of predominantly pinot and chardonnay grape varieties and

tourism accommodation business sold

And further down the road at what is fast becoming a mountain bike hot spot in

the Otwayrsquos at Forrest the Terminus Hotel in Station Street and the former

Bespoke restaurant in the townrsquos main street also have new owners

In Mortlake a large factory and land site offered for sale has sold to an organic

cheese and dairy manufacturer

SOURCE - httpcharlesstewartcomaupostitem-

rural-businesses-change-handssid=6325ampvid=6305

P a g e | 11

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Increasing interest in local commercial real estate

FOR SALE 2018 was a busy time for Colacs commercial real estate property on the

market includes 74 Dennis Street Colac more details here

Colacrsquos commercial sector sign off on another busy year

Charles Stewart Commercial Real Estate Manager Anthony said Colacrsquos commercial

market has been very sound during the past 12 months with a number of businesses

relocating and upgrading to larger premises

ldquoWe have also seen some new business established in Colacrdquo he said

ldquoSome of the commercial properties sold during the year included 140-142 Murray

which is now the home of the new Sandman Mattress store 205 Murray Street and 61

Corangamite Street also changed hands

He said Brett Flooring Xtra has moved into a newly-leased property at 1345 Princes

Highway West and HICO have their new location next door 2345 Princes Highway

Junked is new business located 1B Forrest Street Colac accountants Sinclair Wilson

moved to 56 Corangamite Street Colac

Health and wellbeing business Revolution Health Centre moved into premises at 54B

Bromfield Street Western District Employment Access (WDEA) leased 178 Murray

Street and Dollar Curtains moved to 325 Murray Street Colac

ldquoWe expect this commercial property activity to continue and strengthen Wersquore already

seeing an increased interest in Colac as people realise the access to town is improved

and at the same time itrsquos becoming increasingly difficult for business to move around

both Melbourne and even Geelongrdquo Mr McDonald said

For more information on Colacs commercial real estate market contact

Anthony McDonald on 0418 593 597

SOURCE - httpcharlesstewartcomaupostitem-increasing-interest-in-local-

commercial-real-estatesid=6325ampvid=6305

P a g e | 12

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Customers are still spending so why are retailers closing

their doors BY Australian Retailers Association

Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018 and has actually

continued to rise since 2016 and yet we continue to learn of another retailer closing its doors and entering into

administration

Last year alone we saw the demise of some of Australiarsquos well-known brands including Toys R Us Esprit Ed

Harry and Shoes of Prey to name a few

We recognise that retail is tough with high labour costs and ever-increasing rent Not to mention the highly

competitive nature now with the added threat of digital and e-commerce enabling global competition access to

Australian customers wallets

Can retailers fight their way to sustainable growth Here we examine why retailers are failing and share some

thoughts on how we believe they can succeed even in a highly competitive market

Keeping up with the customer

As customer expectations continue to rise brands have a real challenge in keeping up This is having a chain

reaction on the relevance of their value proposition Retailers no longer know what their customers really want or

what they value so they try to be for everyone when in reality that is just not possible

Theyrsquove geared their business for network growth and customer acquisition which is not sustainable for customer

growth They arenrsquot sure who their profitable customers are - the ones they should be actively targeting Instead

they have trained customers to expect a sale or discount however not every customer is price sensitive

There is also the challenge of understanding the generational effect You wonrsquot be surprised to hear that 55 of

millennials use their mobile phone to shop online however it may surprise you that 1 in 2 millennialsrsquo actually still

prefer to shop at shopping mallsin-store

Retailers need to be thinking about how they bridge the gap between online and in-store E-commerce and retail

are no longer separate they are one in the same

Australian Retailers Association

Founded in 1903 the Australian Retailers Association (ARA) is Australiarsquos

largest retail association representing Australiarsquos $310 billion sector which

employs more than 12 million people As the retail industryrsquos peak

representative body the ARA works to ensure retail success by informing

protecting advocating educating and saving money for its 7500

independent and national retail members throughout Australia For more

information visit wwwretailorgau or call 1300 368 041

P a g e | 13

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Digital a pressure but not an excuse

Digital makes it a lot easier for customers to shop around Australian retailers shouldnrsquot be focusing solely on the

brands posing a national threat but also brands across the pond on an international scale

Yes this adds additional pressure to Australian retailers but donrsquot bow down to this pressure by simply lowering

your prices to buy customers with discounts assuming theyrsquoll automatically spend more the next time they shop

with you (if they do come back) Think about how you can connect the online and in-store experience You donrsquot

necessarily need to invest in the latest app and digital technologies - understand who your customers really are in

order to effectively use tools such as marketing automation platforms

We havenrsquot even touched on the impact of social media Social shopping is on the rise Instagram has just

launched a checkout functionality which is a reflection of the growth of the retail omni-channel experience

Retailers should be considering how they use social to build customer relationships not just through sales but

also through post-purchase and after care support Donrsquot underestimate the impact of the human element on your

digital channels Yes most people love to be self-sufficient when using digital however they also like to know they

can access a real person when something goes wrong

How can a retailer grow the right way

Stop prioritising acquisition

Find out who your most profitable customers are and look after them Deliver the right value for the right

customer

Donrsquot become discount led

A good example of this is department store Myer they have actually started seeing better results since

they stopped being price-focused and started focusing on the actual customer experience

Embrace omni-channel

Donrsquot treat your channels as separate communication lines No matter how a customer contacts you you

need to all have access to the same information If a customer complains via social media then calls the

contact centre - the agent should know immediately what the complaint was and the resolution strategy

Employee retention

Everyone always talks about the customer experience yet the employee experience is actually more

important Great front-line staff can really make a difference to your business Look after your people and

they will look after your customers

Wersquove established that retail is tough for a number of reasons Customer retention is vital to succeed in

todayrsquos market Retailers should understand their existing customers in order to influence future behaviour

Segment your customers and identify the customers who can help you achieve business growth Itrsquos not all about

price but your point of difference - focus on the path to re-purchase by continuing the conversation recognise

research reward and remind your customers

Customology helps businesses grow by understanding their customers to keep them coming back

Contact a customologist today on 07 3902 7700 or hicustomologycomau for more information on how your

brand can identify the customer groups who can add real value to your business and drive customer loyalty

sup1 ABS

sup2 Retail Doctor Group

sup3 Inside Retail

SOURCE -

httpsblogretailorgaunewsandinsightscusto

mers-are-still-spending-so-why-are-retailers-

closing-their-doors

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 10: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 10

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Rural Businesses change hands

Therersquos been a bit happening in the districtrsquos rural business sector with several

enterprises changing hands in the first quarter of the year

The action has been widespread with businesses in Mortlake Forrest and

Barongarook changing ownership

In the Otwayrsquos at Barongarook a four-hectare block of land that included a 22-

hectare vineyard of predominantly pinot and chardonnay grape varieties and

tourism accommodation business sold

And further down the road at what is fast becoming a mountain bike hot spot in

the Otwayrsquos at Forrest the Terminus Hotel in Station Street and the former

Bespoke restaurant in the townrsquos main street also have new owners

In Mortlake a large factory and land site offered for sale has sold to an organic

cheese and dairy manufacturer

SOURCE - httpcharlesstewartcomaupostitem-

rural-businesses-change-handssid=6325ampvid=6305

P a g e | 11

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Increasing interest in local commercial real estate

FOR SALE 2018 was a busy time for Colacs commercial real estate property on the

market includes 74 Dennis Street Colac more details here

Colacrsquos commercial sector sign off on another busy year

Charles Stewart Commercial Real Estate Manager Anthony said Colacrsquos commercial

market has been very sound during the past 12 months with a number of businesses

relocating and upgrading to larger premises

ldquoWe have also seen some new business established in Colacrdquo he said

ldquoSome of the commercial properties sold during the year included 140-142 Murray

which is now the home of the new Sandman Mattress store 205 Murray Street and 61

Corangamite Street also changed hands

He said Brett Flooring Xtra has moved into a newly-leased property at 1345 Princes

Highway West and HICO have their new location next door 2345 Princes Highway

Junked is new business located 1B Forrest Street Colac accountants Sinclair Wilson

moved to 56 Corangamite Street Colac

Health and wellbeing business Revolution Health Centre moved into premises at 54B

Bromfield Street Western District Employment Access (WDEA) leased 178 Murray

Street and Dollar Curtains moved to 325 Murray Street Colac

ldquoWe expect this commercial property activity to continue and strengthen Wersquore already

seeing an increased interest in Colac as people realise the access to town is improved

and at the same time itrsquos becoming increasingly difficult for business to move around

both Melbourne and even Geelongrdquo Mr McDonald said

For more information on Colacs commercial real estate market contact

Anthony McDonald on 0418 593 597

SOURCE - httpcharlesstewartcomaupostitem-increasing-interest-in-local-

commercial-real-estatesid=6325ampvid=6305

P a g e | 12

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Customers are still spending so why are retailers closing

their doors BY Australian Retailers Association

Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018 and has actually

continued to rise since 2016 and yet we continue to learn of another retailer closing its doors and entering into

administration

Last year alone we saw the demise of some of Australiarsquos well-known brands including Toys R Us Esprit Ed

Harry and Shoes of Prey to name a few

We recognise that retail is tough with high labour costs and ever-increasing rent Not to mention the highly

competitive nature now with the added threat of digital and e-commerce enabling global competition access to

Australian customers wallets

Can retailers fight their way to sustainable growth Here we examine why retailers are failing and share some

thoughts on how we believe they can succeed even in a highly competitive market

Keeping up with the customer

As customer expectations continue to rise brands have a real challenge in keeping up This is having a chain

reaction on the relevance of their value proposition Retailers no longer know what their customers really want or

what they value so they try to be for everyone when in reality that is just not possible

Theyrsquove geared their business for network growth and customer acquisition which is not sustainable for customer

growth They arenrsquot sure who their profitable customers are - the ones they should be actively targeting Instead

they have trained customers to expect a sale or discount however not every customer is price sensitive

There is also the challenge of understanding the generational effect You wonrsquot be surprised to hear that 55 of

millennials use their mobile phone to shop online however it may surprise you that 1 in 2 millennialsrsquo actually still

prefer to shop at shopping mallsin-store

Retailers need to be thinking about how they bridge the gap between online and in-store E-commerce and retail

are no longer separate they are one in the same

Australian Retailers Association

Founded in 1903 the Australian Retailers Association (ARA) is Australiarsquos

largest retail association representing Australiarsquos $310 billion sector which

employs more than 12 million people As the retail industryrsquos peak

representative body the ARA works to ensure retail success by informing

protecting advocating educating and saving money for its 7500

independent and national retail members throughout Australia For more

information visit wwwretailorgau or call 1300 368 041

P a g e | 13

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Digital a pressure but not an excuse

Digital makes it a lot easier for customers to shop around Australian retailers shouldnrsquot be focusing solely on the

brands posing a national threat but also brands across the pond on an international scale

Yes this adds additional pressure to Australian retailers but donrsquot bow down to this pressure by simply lowering

your prices to buy customers with discounts assuming theyrsquoll automatically spend more the next time they shop

with you (if they do come back) Think about how you can connect the online and in-store experience You donrsquot

necessarily need to invest in the latest app and digital technologies - understand who your customers really are in

order to effectively use tools such as marketing automation platforms

We havenrsquot even touched on the impact of social media Social shopping is on the rise Instagram has just

launched a checkout functionality which is a reflection of the growth of the retail omni-channel experience

Retailers should be considering how they use social to build customer relationships not just through sales but

also through post-purchase and after care support Donrsquot underestimate the impact of the human element on your

digital channels Yes most people love to be self-sufficient when using digital however they also like to know they

can access a real person when something goes wrong

How can a retailer grow the right way

Stop prioritising acquisition

Find out who your most profitable customers are and look after them Deliver the right value for the right

customer

Donrsquot become discount led

A good example of this is department store Myer they have actually started seeing better results since

they stopped being price-focused and started focusing on the actual customer experience

Embrace omni-channel

Donrsquot treat your channels as separate communication lines No matter how a customer contacts you you

need to all have access to the same information If a customer complains via social media then calls the

contact centre - the agent should know immediately what the complaint was and the resolution strategy

Employee retention

Everyone always talks about the customer experience yet the employee experience is actually more

important Great front-line staff can really make a difference to your business Look after your people and

they will look after your customers

Wersquove established that retail is tough for a number of reasons Customer retention is vital to succeed in

todayrsquos market Retailers should understand their existing customers in order to influence future behaviour

Segment your customers and identify the customers who can help you achieve business growth Itrsquos not all about

price but your point of difference - focus on the path to re-purchase by continuing the conversation recognise

research reward and remind your customers

Customology helps businesses grow by understanding their customers to keep them coming back

Contact a customologist today on 07 3902 7700 or hicustomologycomau for more information on how your

brand can identify the customer groups who can add real value to your business and drive customer loyalty

sup1 ABS

sup2 Retail Doctor Group

sup3 Inside Retail

SOURCE -

httpsblogretailorgaunewsandinsightscusto

mers-are-still-spending-so-why-are-retailers-

closing-their-doors

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 11: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 11

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Increasing interest in local commercial real estate

FOR SALE 2018 was a busy time for Colacs commercial real estate property on the

market includes 74 Dennis Street Colac more details here

Colacrsquos commercial sector sign off on another busy year

Charles Stewart Commercial Real Estate Manager Anthony said Colacrsquos commercial

market has been very sound during the past 12 months with a number of businesses

relocating and upgrading to larger premises

ldquoWe have also seen some new business established in Colacrdquo he said

ldquoSome of the commercial properties sold during the year included 140-142 Murray

which is now the home of the new Sandman Mattress store 205 Murray Street and 61

Corangamite Street also changed hands

He said Brett Flooring Xtra has moved into a newly-leased property at 1345 Princes

Highway West and HICO have their new location next door 2345 Princes Highway

Junked is new business located 1B Forrest Street Colac accountants Sinclair Wilson

moved to 56 Corangamite Street Colac

Health and wellbeing business Revolution Health Centre moved into premises at 54B

Bromfield Street Western District Employment Access (WDEA) leased 178 Murray

Street and Dollar Curtains moved to 325 Murray Street Colac

ldquoWe expect this commercial property activity to continue and strengthen Wersquore already

seeing an increased interest in Colac as people realise the access to town is improved

and at the same time itrsquos becoming increasingly difficult for business to move around

both Melbourne and even Geelongrdquo Mr McDonald said

For more information on Colacs commercial real estate market contact

Anthony McDonald on 0418 593 597

SOURCE - httpcharlesstewartcomaupostitem-increasing-interest-in-local-

commercial-real-estatesid=6325ampvid=6305

P a g e | 12

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Customers are still spending so why are retailers closing

their doors BY Australian Retailers Association

Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018 and has actually

continued to rise since 2016 and yet we continue to learn of another retailer closing its doors and entering into

administration

Last year alone we saw the demise of some of Australiarsquos well-known brands including Toys R Us Esprit Ed

Harry and Shoes of Prey to name a few

We recognise that retail is tough with high labour costs and ever-increasing rent Not to mention the highly

competitive nature now with the added threat of digital and e-commerce enabling global competition access to

Australian customers wallets

Can retailers fight their way to sustainable growth Here we examine why retailers are failing and share some

thoughts on how we believe they can succeed even in a highly competitive market

Keeping up with the customer

As customer expectations continue to rise brands have a real challenge in keeping up This is having a chain

reaction on the relevance of their value proposition Retailers no longer know what their customers really want or

what they value so they try to be for everyone when in reality that is just not possible

Theyrsquove geared their business for network growth and customer acquisition which is not sustainable for customer

growth They arenrsquot sure who their profitable customers are - the ones they should be actively targeting Instead

they have trained customers to expect a sale or discount however not every customer is price sensitive

There is also the challenge of understanding the generational effect You wonrsquot be surprised to hear that 55 of

millennials use their mobile phone to shop online however it may surprise you that 1 in 2 millennialsrsquo actually still

prefer to shop at shopping mallsin-store

Retailers need to be thinking about how they bridge the gap between online and in-store E-commerce and retail

are no longer separate they are one in the same

Australian Retailers Association

Founded in 1903 the Australian Retailers Association (ARA) is Australiarsquos

largest retail association representing Australiarsquos $310 billion sector which

employs more than 12 million people As the retail industryrsquos peak

representative body the ARA works to ensure retail success by informing

protecting advocating educating and saving money for its 7500

independent and national retail members throughout Australia For more

information visit wwwretailorgau or call 1300 368 041

P a g e | 13

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Digital a pressure but not an excuse

Digital makes it a lot easier for customers to shop around Australian retailers shouldnrsquot be focusing solely on the

brands posing a national threat but also brands across the pond on an international scale

Yes this adds additional pressure to Australian retailers but donrsquot bow down to this pressure by simply lowering

your prices to buy customers with discounts assuming theyrsquoll automatically spend more the next time they shop

with you (if they do come back) Think about how you can connect the online and in-store experience You donrsquot

necessarily need to invest in the latest app and digital technologies - understand who your customers really are in

order to effectively use tools such as marketing automation platforms

We havenrsquot even touched on the impact of social media Social shopping is on the rise Instagram has just

launched a checkout functionality which is a reflection of the growth of the retail omni-channel experience

Retailers should be considering how they use social to build customer relationships not just through sales but

also through post-purchase and after care support Donrsquot underestimate the impact of the human element on your

digital channels Yes most people love to be self-sufficient when using digital however they also like to know they

can access a real person when something goes wrong

How can a retailer grow the right way

Stop prioritising acquisition

Find out who your most profitable customers are and look after them Deliver the right value for the right

customer

Donrsquot become discount led

A good example of this is department store Myer they have actually started seeing better results since

they stopped being price-focused and started focusing on the actual customer experience

Embrace omni-channel

Donrsquot treat your channels as separate communication lines No matter how a customer contacts you you

need to all have access to the same information If a customer complains via social media then calls the

contact centre - the agent should know immediately what the complaint was and the resolution strategy

Employee retention

Everyone always talks about the customer experience yet the employee experience is actually more

important Great front-line staff can really make a difference to your business Look after your people and

they will look after your customers

Wersquove established that retail is tough for a number of reasons Customer retention is vital to succeed in

todayrsquos market Retailers should understand their existing customers in order to influence future behaviour

Segment your customers and identify the customers who can help you achieve business growth Itrsquos not all about

price but your point of difference - focus on the path to re-purchase by continuing the conversation recognise

research reward and remind your customers

Customology helps businesses grow by understanding their customers to keep them coming back

Contact a customologist today on 07 3902 7700 or hicustomologycomau for more information on how your

brand can identify the customer groups who can add real value to your business and drive customer loyalty

sup1 ABS

sup2 Retail Doctor Group

sup3 Inside Retail

SOURCE -

httpsblogretailorgaunewsandinsightscusto

mers-are-still-spending-so-why-are-retailers-

closing-their-doors

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 12: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 12

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Customers are still spending so why are retailers closing

their doors BY Australian Retailers Association

Customer spending in Australia increased to 261905 AUD million in the last quarter of 2018 and has actually

continued to rise since 2016 and yet we continue to learn of another retailer closing its doors and entering into

administration

Last year alone we saw the demise of some of Australiarsquos well-known brands including Toys R Us Esprit Ed

Harry and Shoes of Prey to name a few

We recognise that retail is tough with high labour costs and ever-increasing rent Not to mention the highly

competitive nature now with the added threat of digital and e-commerce enabling global competition access to

Australian customers wallets

Can retailers fight their way to sustainable growth Here we examine why retailers are failing and share some

thoughts on how we believe they can succeed even in a highly competitive market

Keeping up with the customer

As customer expectations continue to rise brands have a real challenge in keeping up This is having a chain

reaction on the relevance of their value proposition Retailers no longer know what their customers really want or

what they value so they try to be for everyone when in reality that is just not possible

Theyrsquove geared their business for network growth and customer acquisition which is not sustainable for customer

growth They arenrsquot sure who their profitable customers are - the ones they should be actively targeting Instead

they have trained customers to expect a sale or discount however not every customer is price sensitive

There is also the challenge of understanding the generational effect You wonrsquot be surprised to hear that 55 of

millennials use their mobile phone to shop online however it may surprise you that 1 in 2 millennialsrsquo actually still

prefer to shop at shopping mallsin-store

Retailers need to be thinking about how they bridge the gap between online and in-store E-commerce and retail

are no longer separate they are one in the same

Australian Retailers Association

Founded in 1903 the Australian Retailers Association (ARA) is Australiarsquos

largest retail association representing Australiarsquos $310 billion sector which

employs more than 12 million people As the retail industryrsquos peak

representative body the ARA works to ensure retail success by informing

protecting advocating educating and saving money for its 7500

independent and national retail members throughout Australia For more

information visit wwwretailorgau or call 1300 368 041

P a g e | 13

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Digital a pressure but not an excuse

Digital makes it a lot easier for customers to shop around Australian retailers shouldnrsquot be focusing solely on the

brands posing a national threat but also brands across the pond on an international scale

Yes this adds additional pressure to Australian retailers but donrsquot bow down to this pressure by simply lowering

your prices to buy customers with discounts assuming theyrsquoll automatically spend more the next time they shop

with you (if they do come back) Think about how you can connect the online and in-store experience You donrsquot

necessarily need to invest in the latest app and digital technologies - understand who your customers really are in

order to effectively use tools such as marketing automation platforms

We havenrsquot even touched on the impact of social media Social shopping is on the rise Instagram has just

launched a checkout functionality which is a reflection of the growth of the retail omni-channel experience

Retailers should be considering how they use social to build customer relationships not just through sales but

also through post-purchase and after care support Donrsquot underestimate the impact of the human element on your

digital channels Yes most people love to be self-sufficient when using digital however they also like to know they

can access a real person when something goes wrong

How can a retailer grow the right way

Stop prioritising acquisition

Find out who your most profitable customers are and look after them Deliver the right value for the right

customer

Donrsquot become discount led

A good example of this is department store Myer they have actually started seeing better results since

they stopped being price-focused and started focusing on the actual customer experience

Embrace omni-channel

Donrsquot treat your channels as separate communication lines No matter how a customer contacts you you

need to all have access to the same information If a customer complains via social media then calls the

contact centre - the agent should know immediately what the complaint was and the resolution strategy

Employee retention

Everyone always talks about the customer experience yet the employee experience is actually more

important Great front-line staff can really make a difference to your business Look after your people and

they will look after your customers

Wersquove established that retail is tough for a number of reasons Customer retention is vital to succeed in

todayrsquos market Retailers should understand their existing customers in order to influence future behaviour

Segment your customers and identify the customers who can help you achieve business growth Itrsquos not all about

price but your point of difference - focus on the path to re-purchase by continuing the conversation recognise

research reward and remind your customers

Customology helps businesses grow by understanding their customers to keep them coming back

Contact a customologist today on 07 3902 7700 or hicustomologycomau for more information on how your

brand can identify the customer groups who can add real value to your business and drive customer loyalty

sup1 ABS

sup2 Retail Doctor Group

sup3 Inside Retail

SOURCE -

httpsblogretailorgaunewsandinsightscusto

mers-are-still-spending-so-why-are-retailers-

closing-their-doors

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 13: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 13

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Digital a pressure but not an excuse

Digital makes it a lot easier for customers to shop around Australian retailers shouldnrsquot be focusing solely on the

brands posing a national threat but also brands across the pond on an international scale

Yes this adds additional pressure to Australian retailers but donrsquot bow down to this pressure by simply lowering

your prices to buy customers with discounts assuming theyrsquoll automatically spend more the next time they shop

with you (if they do come back) Think about how you can connect the online and in-store experience You donrsquot

necessarily need to invest in the latest app and digital technologies - understand who your customers really are in

order to effectively use tools such as marketing automation platforms

We havenrsquot even touched on the impact of social media Social shopping is on the rise Instagram has just

launched a checkout functionality which is a reflection of the growth of the retail omni-channel experience

Retailers should be considering how they use social to build customer relationships not just through sales but

also through post-purchase and after care support Donrsquot underestimate the impact of the human element on your

digital channels Yes most people love to be self-sufficient when using digital however they also like to know they

can access a real person when something goes wrong

How can a retailer grow the right way

Stop prioritising acquisition

Find out who your most profitable customers are and look after them Deliver the right value for the right

customer

Donrsquot become discount led

A good example of this is department store Myer they have actually started seeing better results since

they stopped being price-focused and started focusing on the actual customer experience

Embrace omni-channel

Donrsquot treat your channels as separate communication lines No matter how a customer contacts you you

need to all have access to the same information If a customer complains via social media then calls the

contact centre - the agent should know immediately what the complaint was and the resolution strategy

Employee retention

Everyone always talks about the customer experience yet the employee experience is actually more

important Great front-line staff can really make a difference to your business Look after your people and

they will look after your customers

Wersquove established that retail is tough for a number of reasons Customer retention is vital to succeed in

todayrsquos market Retailers should understand their existing customers in order to influence future behaviour

Segment your customers and identify the customers who can help you achieve business growth Itrsquos not all about

price but your point of difference - focus on the path to re-purchase by continuing the conversation recognise

research reward and remind your customers

Customology helps businesses grow by understanding their customers to keep them coming back

Contact a customologist today on 07 3902 7700 or hicustomologycomau for more information on how your

brand can identify the customer groups who can add real value to your business and drive customer loyalty

sup1 ABS

sup2 Retail Doctor Group

sup3 Inside Retail

SOURCE -

httpsblogretailorgaunewsandinsightscusto

mers-are-still-spending-so-why-are-retailers-

closing-their-doors

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 14: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 14

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

WHATS ON IN COLAC amp DISTRICT

Interested in learning to knit or crochet or to increase your skills

The class schedule for May and June has just been published on the March Yarns website httpswwwmarchyarnscomauclasses

Check it out and book in now

The crochet classes sell out quickly and the next Beginner Crochet class is Weds 29th May

Address - 139 Murray

Street Colac

Phone (03) 5231 3652

The Makers Space ndash

Colac Community Arts

Space

What is coming up in May There are lots of events to look

forward to remember if the flag is

out we are open

May 19 Contemporary Collage

demonstration with Viv amp Sandy

May 20 Exploring Felt

demonstration with Jane Bear 1-4

pm

May 26 End of Silent Auction

RRRTAG

2-330 Collection of Art work 4pm

May 26 Patchwork with Tammy

May 27 Weaving demonstration

with Jane Bear 1-4 pm

Every Wednesday is Community

Day and we work on our community

project Precious for the Woolly West

Fest

POTTTERY CLASSES

WITH CHRIS HOGGARD

There are spaces in pottery

classes beginning 20th and

21st May

Chris runs classes on

Monday morning 10-12

afternoon 4-6 and evening 7-

9 and Tuesdays 10-12 2-4

and 7-9 in hand building and

decorating

Chrisrsquos studio is in Warncoort

(6k from Birregurra and 20k

from Colac) and has air

conditioning so it is cosy and

comfortable in all conditions

Cost is $240 for six two-

hour classes This price

includes all materials

glazing and firing

Maximum of six students in

classes and it does not

matter if you have

experience or not Small

classes = lots of help

DID YOU KNOW

The name March Yarns is inspired by the start of Autumn in Australia and the cosiness that comes with the change of weather - perfect for knitting and crocheting lovely warm garments and blankets

We also reference the March daughters from Little Women - Jo (especially Jo) Meg Beth and Amy - industrious creative talented characters whose stories provided such enjoyment

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 15: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 15

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

Wellness Weekend

at Cucina Colac

Cookery School

by Cucina Colac

Cookery School

Date and Time

Sat 25052019

830 am ndash

Sun 26052019

430 pm AEST

Location

Cucina Colac

15 Grant Street

Colac VIC 3250

Spend a weekend of

wellness and fun at our

upcoming event in our

series of Weekend

Workshops

About this Event

Start each morning with a

Yoga session followed by a

beautiful breakfast bursting

with lsquosuperrsquo foods and

yumminess

All meals are included in the

package and there is some

accommodation available at

Cucina Colac

Cost for weekend $340

Cost includes 2 Yoga

Sessions 2 Drawing

sessions 1 Reflexology

Session 3 Cooking Classes

and 5 Meals

WestVic Dairy are excited to announce that Shane Jacobson will be the Master of Ceremonies at their new feature event Dairy NiteMoooves - A celebration of who we are and what we do

The evening will be held at the Terang Civic Hall on Wednesday 12th June

Dairy NiteMoooves will be an evening of fabulous food entertainment and will feature music from Cobden band lsquoAvalonrsquo who will perform some of the best music from the last few decades

This Great South West Dairy Awards has now moved to being a biannual event meaning that Dairy NiteMoooves will be the premier night out for the regions dairy community in 2019

Tickets are on sale now priced at $35pp which

includes a drink on arrival plentiful food and all of the great entertainment click httpsbitly2IPVWBj to

purchase yours

Yield Restaurant amp

Providore

Birregurra

Address - 43 Main Street

Birregurra

Phone (03) 5236 2611

They are excited to announce that

we are opening a newly renovated

dining space on the evening of

Sunday May 26th

To celebrate we are holding a

special Dinner by

chefsimonstewart for $75pp -

which includes matched wines

Bookings essential

5236 2611

OCR FM present a Crime Prevention

Forum at the Lake Colac Bowling

Club from 1230pm on Sunday 19th

of May

Come along to hear from members of

the local Police Force

Neighbourhood Watch and

Crimestoppers plus a QampA session

to help you avoid becoming the victim

of crime

Please note that this session will be

recorded for an audio podcast

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 16: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 16

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

APOLLO BAY amp DISTRICT

COMMUNITY BANK BRANCH

You are invited to join in a very

important night in raising awareness

about mental health emotional well-

being and suicide prevention in our

town

Key note speakers include Wayne

Schwass a key figure in the AFL

who uses his personal experience

of depression in sport to help

others plus the night will also

include an lsquoon the couchrsquo session

with Peter (Grubby) Stubbs

When Wednesday 29 May 2019

700pm ndash doors open 730pm start

time

Where Apollo Bay Mechanics Hall

21 Great Ocean Road Apollo Bay

VIC 3233

RSVP Is not required however we

encourage attendees to arrive early

to guarantee seating

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus
Page 17: COLAC & DISTRICT CHAMBER OF COMMERCE ......P a g e | 3 Colac & District Chamber of Commerce & Industry 87 Bromfield Street (PO Box 343) Colac VIC, 3250 Tuesday, Wednesday, Thursday

P a g e | 17

Colac amp District Chamber of Commerce amp Industry 87 Bromfield Street (PO Box 343) Colac VIC 3250

Tuesday Wednesday Thursday

Office Hours 9-5pm

VOLUNTEERINGFUNDRAISING ndash COLAC amp DISTRICT

Colac Salvos

minibus

Colac Salvos are passionate about the Colac community and want to facilitate connections and programs that suit all ages

From music programs in our local schools to social groups from kids to adults we want to dream big To do that we need to be mobile We desperately need your help to raise funds for the purchase of a mini bus to get around town

HELP US

HELP COLAC

By signing up to collect with the

Salvos in Colac the money comes

directly back to helping us support

this community

It only takes a smile and two

hours

Please register your willingness to

help (maybe do it with a friend) at

wwwsalvationarmyorgausignup

Colac Salvos would like to

hear from you

FORREST SOUPFEST

So could you or someone

you know be our next

Souper judge at this yearrsquos

Forrest Soupfest

Please share and tag your

friends on Facebook and

tell the team at the Forrest

Soupfest why you should

be the peoplersquos judge this

year

Eat Up workshop

Monday 20 May 7pm for

715pm start at Colac

Foodshare 6 Bath Street

Anyone wanting to

volunteer should email

otwayrotaractorgau

because places are limited

OTWAY ROTARACT

Colac Otway Rotaract assist the

Geelong Mums and will be doing

a trip in a couple of weeks

If you want to drop anything off to

be rehomed to a family in need

bundle your babychildrens stuff

together and bring them to

MixxFM or Calco Timbers Colac

Volunteering within the

Colac Otway Shire

This a great way to get

involved in your community

As a volunteer you get to

support a local cause and

be part of a group while at

the same time gaining

many personal benefits

Volunteering has shown to

increase a personrsquos self-

confidence and

connectedness to the

community while providing

a sense of purpose

  • Smart Reasons to join the Colac Chamber of Commerce
    • Interested in becoming a member
      • Government chips in for vital road upgrades
      • Colac Salvos minibus