coda v13 brochure 2015
TRANSCRIPT
Millennium Consulting 03
UNIT4 Coda Financials 04
Systems Review 05
Technical Review 06
Deployment 07
Upgrades 08
V13 Upgrade Routes 09
What is new in Coda V13 10
Coda V13 Flexi-fields 12
Purchasing & Invoice Matching 13
INVOICE4 15
COGNOS 16
MillSoft Speed Coda Automation 17
Training 20
Support 21
Our Clients 22
Contents
Helping organisations improve their use of technology
since 1995.
Established over 20 years ago, in an era before the
arrival of the internet and e-Commerce, Millennium
is the global market leading Coda Financials
Management Consultancy and UNIT4 Consulting
partner. We provide innovative strategic advice and
delivery services for deployment, re-engineering,
development and optimisation to some of the world’s
most successful organisations.
Wherever you are in the world, Millennium Consulting
offers complete end-to-end finance transformation
solutions.
The following pages demonstrate how Millennium
enables you to benefit from your Coda software
investment through a portfolio of services that include:
Strategy
Business analysis
Project management
Systems design
Build & configuration
Deployment/roll-out
Software upgrade
Systems integration
Business process re-engineering (BPR)
Automation
Bespoke development
Disaster recovery
Testing
Training
Post go-live support
03
“Millennium have consistently delivered the highest
quality professionals over the last decade or so that I
have relied on them.”
Ben Bartimeus, Finance Systems Manager, Burberry
04
Coda Financials is a powerful, award winning, best of
breed financial management & accounting package.
Acting as the financial information backbone for
companies with fast changing, mixed application
environments; it offers a ‘no compromise’ approach to
financial modelling, process controls and application
choice.
Accounting for change
Whether caused by a re-organisation, merger,
acquisition or new line of business; the costs of
adapting financial systems for ongoing change are
significant and can have a major strategic impact.
Coda delivers the support for dynamic organisations to
embrace most forms of business change themselves.
Single ledger, multi-dimensional accounting
With Coda Financials, you gain the most flexible,
scalable single financial modelling structure on the
market. It provides infinite ways to classify, measure,
and analyse your business, yet still provides a single
reporting model or ledger that is always in balance.
Understanding and meeting your needs
No matter how demanding or complex your
requirements, Coda Financials rises to the challenge.
It delivers the “multi-everything” (country, company,
currency, language, deployment…) capabilities that you
need, so that you can meet specific local accounting
requirements and maintain global consistency, visibility
and control.
Best-of-breed focus and agility
Coda Financials’ outstanding integration and
interoperability enable you to easily connect best-of-
breed applications, of all types, in a federated approach
using web services. This allows you to concentrate
on adding value to your specialised systems, while
simultaneously benefiting from the very best in
financial management solutions.
History
Coda Plc was established in Leeds, Yorkshire in 1979 by
Rodney Potts & Christopher Lennox. In 2008 following
periods of ownership by Baan and Science Systems, it
was acquired by the Dutch registered software vendor
UNIT4.
UNIT4’s Coda strategy is to provide customers with
financial software that facilitates and supports dynamic
business change; simply, quickly and cost effectively.
Coda Financials is used by over 2,600 medium & large
organisations in over 100 countries, across a range of
market sectors within the public and private sectors.
Coda users seldom make optimum use of the powerful software available. The Coda Financials Systems
Review identifies strategies to improve performance and reduce operating cost. The review investigates current
processes, systems set-up, software licence usage etc. and leads to the production of the Systems Review Report
which provides detailed recommendations to achieve quick wins and medium/long term change improvement.
Systems Review
05
The 4 day review will include:
Day 1: Business Process Workshop (BPW) followed by
meetings with relevant stakeholders and users.
Day 2: System and processes review with the Finance
Systems Manager in line with Day 1 meetings.
Day 3: The Systems Review Report is produced which
covers everything discussed and identified in Day 1 and
Day 2 and provides solution options for each issue and
short, medium and long term recommendations. This
report is then distributed by email and hard copy.
Day 4: This normally takes place one or two weeks
later, once all relevant parties have reviewed the report.
This day typically consists of stakeholder meetings
to run through the report in detail, answer questions,
define strategy and compile a high level project
plan. The report provides options to improve software
functionality, business processes, reporting, interfacing
and enhance user knowledge. It also provides
Millennium with the information needed to deliver
support and provide project plans.
Benefits
Business process improvements, software licence
rationalization, short/medium/long term advice,
improved reporting capabilities and cost reduction/
time savings.
How it works
You will be contacted by your Account Manager to
arrange a convenient date and to assemble an itinerary.
Our Principal Consultant visits your premises and
spends 4+ days (depending on size and complexity),
with your Finance and IT teams reviewing your system
and processes.
06
Technical Review
Millennium’s technical review has been specifically
designed to ensure that the efficiency and
performance of your Coda Financials system is
optimised. Empowering users to achieve optimum
performance from their system and maximise the
benefits from their investment.
Database maintenance check
Database local disk backup check
Web servers check
Core thick client configuration check
Test environment set up
Disaster recovery review
Reporting server check
License audit
Bespoke software review
Technical set up
Database and application server performance
RDBMS update review
Operating system environment error checking
“I have found Millennium to be very knowledgeable in respect of Coda. They audited our Coda
system and made recommendations which we adopted. They reconfigured our Accounts Payable
and Cash Book, resulting in more streamlined processes and improved reporting. I would recommend
Millennium Consulting for any Coda related activity.”
Ian Jarvis, Financial Director, Kingsley Healthcare
Deployment
07
Deployment
The Millennium Deployment Methodology is designed
to meet the needs of fast-paced global organisations
experiencing change.
From simple Coda add-on tools to the latest
innovations, Millennium provides complete integrated
solutions. We are experts in transforming your most
precious business asset – your data, into actionable
information. We assemble teams for complete
end-to-end project life cycles, providing strategic
advice, requirements gathering, design, integration
configuration, data migration, testing, roll-out, training
and post go-live support.
We engage fully with customers to ensure they enjoy
complete mastery and ownership of their system.
Adhering to Best Practice we ensure they achieve their
long term goals.
Software deployment goals
Achieve go-live on time and within budget
delivering a Financial Management system that
fulfils all the customer requirements.
Provide post-implementation of Coda Financials
enhancement.
08
Upgrades
Why upgrade? As support is withdrawn for older
versions (or there are compatibility issues with new
hardware, databases, operating or communication
systems), upgrading is advisable. UNIT4 provides full
support for the latest two releases, so many users of
older versions are obliged to upgrade.
Upgrading avoids the risk of technical incompatibility
issues and unsupported software. It ensures the latest
functionality is deployed, providing process efficiencies
and cost savings.
Integration with third party reporting software such as
Cognos and Business Objects as well as Procurement,
Billing, Payroll systems are key considerations of the
upgrade process.
There are many reasons why you may need to upgrade
your Coda Financials and Millennium provide three
upgrade packages to best suit your organisational
requirements and budget.
1: Like-for-Like Upgrade:
The Like-for-Like upgrade is a technical upgrade for
clients who are seeking to:
Remain on a Unit4 supported version and/or
Upgrade technology across the company and
require a compatible version of Coda
(e.g. Windows 8/SQL2012)
This option is a stepping stone to V13’s future benefits
without introducing any major changes at this time.
A Like-for-Like upgrade is only possible if suitable
technical infrastructure is in place (servers, operating
systems, databases and associated software).
2: Like-for-Like - Plus Upgrade
This package is for customers who wish to upgrade
to V13 and take advantage of the new functionality to
create additional benefits and efficiencies and achieve
some ‘quick wins’ as part of the upgrade.
Many organisations have grown and evolved since first
implementing Coda although the configuration has
remained unchanged. The Like-for-Like Plus upgrade
enables the Coda system to be reconfigured in line
with the organisations new processes.
2: Re-implementation Upgrade
Your organisation’s needs will have changed since
implementation due to increased business volumes,
more complex requirements, competitive pressures or
the enforcement of strict controls.
This upgrade solution allows you to address these
changes building on your existing investment, as
opposed to implementing completely new software.
A re-implementation provides the opportunity to
achieve significant business and process improvements
by overhauling the whole system including the chart of
accounts.
Coda Procurement & Invoice Matching (POP/PIM) pre
version 11 may also be in use. Moving beyond version
10 for POP and PIM involves re-implementation;
therefore a re-implementation of Financials
simultaneously may be the best solution.
09
V13 Upgrade Routes
Coda V12
Coda V13
Coda V10
Recommended route
Possible route
Coda V10.1
Coda V11.1
Coda V11.2
Coda V11.3
Coda V11
Media available from SDS (contains upgrades from 11.2, 11.1, 10.1 & historic script to 11.1 from 11.0)
Media available from SDS (contains upgrades from 10.0, 9.0 & 8.100)
Run Repository upgrade at V11
Run multi-currency upgrade at V10.1
10
What’s new in Coda V13
Coda Financials Version 13 is the latest software release from Unit4. The new version became available in
December 2014. The Coda applications have been re-engineered to run in the UNIT4 product wide framework
that will leverage current technologies to deliver features and benefits to the end user that would never have
been possible in the previous Coda Browser framework. Due to a combination of statutory requirements,
customer enhancement requests and market innovation a vast range of improvements have been made in the
Financials area of the product. Here are some of the new features:
General
New Framework for user
All Applications accessed from one menu.
Save Activities to a Favourites List.
History kept of recent activities.
Receive workflow messages as alerts
Financials
Enquiries
New Aged Analysis
Reference date on Browse Ledger
Browse Transactions (New) uses metadata
Credit Management
Diary management uses metadata selectors
and presenters
Diary manager linked to user master
Credit Manager maintenance
Print Customer Statements – similar to Sales
invoicing
New Aged table object on Print Formatter to
include ageing on customer statements
Add elements directly to group masters.
Add attachments to elements
Administration Console
Flexi Fields (See next page)
Unit4 Analyser – Browser based analysis tool
(chargeable)
Workflow
Housekeeping
Financial attachments
Task List
Completion workflows.
New scheduled tasks
Print Invoices
Print Statements
Ledger maintenance
Populate link tables
Customiser integrated into the application
Metadata – add new joins and vocabulary to
existing views
Create and maintain repository folders
Printing & Emailing
Email template master – subject body and signature
for use in invoices etc.
Print Options Master – links Print Formats, Output
Device and email templates
Print Format –Watermarks
Export/import Print Format Masters
Filter element selection within Generic Browse by
filter on users role
Link table import routine from source files
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“We recently upgraded the whole suite of Coda products to version 12 and engaged Millennium
Consulting as prime consultants. We were keen that there was a degree of knowledge transfer rather
than a simple upgrade and found the consultants more than competent in transferring this knowledge.
I have no hesitation in recommending this organisation.“
Performance reporting manager , Crown Commercial Service
DeploymentCoda V13 Flexi-fields
Introduction
Flexi-fields within version 13 allow the organisation
the ability to maintain database tables against
elements. This functionality adds another dimension
to a customer’s reporting needs allowing them to track
various types of expenditure more comprehensively.
The following types of data can be added to an
element:
Dates
Text
Integer values
Decimal values
Check boxes
Element level and codes
Tables
Project/Contract Accounting
One obvious use of flexi-fields is within the area of
project accounting. In previous versions the amount of
information that could be entered against an element
was limited. Now information can be added to control
a project including:
Start/end dates of projects
Ownership and responsibilities
(Project Owner/Manager)
Status (Approved/Issued/Awaiting Signature etc)
Budgets
Links to other elements (eg customer)
Phasing of project (a complete table can be
maintained)
Insurance/Claims
Another area flexi-fields will be useful is in the area of
insurance/claims. The following types of information
will be trackable for each policy/claim:
Policy number
Claim number
Agent number
Invoice number
Plan code
Insurance type
There is no limit to the number of flexi-fields that can
be added to an element. Validation of what is entered
into flexi-fields can be accommodated in several ways
including the writing of validation routines as a user
extension
Reporting
Flexi-fields create their own unique tables within
the Coda database allowing powerful reports to be
developed using the in house metadata functionality.
Bespoke views can be created using the flexi-field
and standard coda tables to produce unique reports
tailored for the organisation’s business needs.
12
“We have found Millennium Consulting to be very
professional and very knowledgeable in the field of
Financial Application consultancy. They have helped us
implement Coda Procurement and Invoice Matching
in a competent and efficient manner. I would have no
qualms in recommending this organization.”
Nancy Romance, Purchasing Manager, Ohio CAT
13
Coda Purchasing & Invoice Matching (POP & PIM)
Coda POP/PIM will enable you to understand,
control and manage costs to provide improved
invoice matching, budgetary control and cash flow
forecasting. Six benefits of using an effective Purchase
Ordering system:
1: Costs approved before being incurred:
The primary benefit of purchase ordering is expenses/
purchases approval before they are incurred. Client will
be more easily able to manage budgets, understand
costs and proactively run projects. It places the
approval process where it should be – at the start of
the purchasing process. Maverick spend is eliminated
and budget accountability established.
If approval occurs during receipt of the purchase
invoice then rather than controlling spend, this process
simply tries to account for what has already taken
place, when the company is committed and the goods
have been despatched. Furthermore, this process
is highly inefficient and creates bottlenecks in the
Accounts Payable Department, who are forced to serve
as corporate watchdogs.
2: Internal control enhancement: Two critical points
of control:
Receiving items or a service against what was
ordered. For example the originator of the
PO will ‘receive’ acknowledgement of
completion of the service. This simple
process enables Coda to automate cost accruals
by identifying unmatched goods received notes
(GRN) and posting the itemized accrual to the
finance module.
Pricing: Coda can maintain historical item costs
against individual suppliers so buyer can make
an informed judgment. There is also a “Request for
Quotation” module within the application. A unique
PO number is the key reference number for the
document. This becomes the ‘control’ number that
links supplier documents: PO, goods received note
(GRN) and invoice. The numbers are sequential
which adds a level of control to limit abuse.
3: Management of committed costs:
When a purchase order is executed by the buyer
and seller it commits both parties to the terms of the
document. Committed project costs are those costs
committed but not incurred – PO issued but goods
not received. Within Coda commitment accounting
is possible and these costs can be controlled within a
unique balance code.
4: Improve project profitability:
A common mistake when managing project
profitability is only considering incurred costs (actual
invoices received) and this provides only a partial
picture. To understand the true profit of a project,
committed costs must be included. Expected revenue
minus total costs (incurred cost plus committed costs)
equals potential profit.
5: Consolidation:
Every organisation wishes to negotiate lower prices
with suppliers, but are not always able to do so.
Suppliers are more likely to provide negotiated prices
or volume discounts when a buyer can illustrate a
history of purchasing significant volumes. In manual
or semi-automated environments, this information
is nearly impossible to assemble and is exceptionally
difficult to accomplish when buying is fragmented.
14
Coda provides complete visibility for all buying activity,
arming buyers with information to assist with supplier
negotiations. Managers can analyse buying activities by
item, category, supplier, location, department, time of
year and other user-defined criteria.
6: Reports:
Coda has a unique single database covering the
financial, invoice matching and purchasing modules.
This enables the production of complex reports
crossing all three modules. Sample reports that can be
produced include:
Purchase Invoice Report: Provides an audit trail of
the invoice identifying the original purchase order,
goods received note and payable document.
Invoice Price Variance Report: Identifies the
differences between the Invoice and PO price.
Accrual Reconciliation Report: Reconciles GRNI to
accrual account in Financials
Supplier Purchase Summary Report: Identifies
number and value of PO’s placed with suppliers and
the associated items and account codes.
Supplier Pareto Analysis: Suppliers responsible for
80% of spend.
PO Commitments by Period: Monetary value of
PO’s raised not received by period/month.
Overdue Supplier Shipment Report: Overdue PO’s
by delivery date, supplier and responsible buyer.
Item Purchase Report: List items in descending
order of value purchased annually with associated
accounts, depts. and buyers.
INVOICE4
What is it?
Invoice4 is a unique solution that is transforming how
organisations approach the Accounts Payable process.
The solution enables you to receive 100% of your
invoices electronically from day one and removes the
need for extensive data entry and associated errors.
What does it do?
By directly receipting purchase invoices, whether
paper, PDF, email, XML or EDI, Invoice4 introduces
a new starting point - viewing accurate, cleansed
electronic invoices from your existing UNIT4 system
with a structured process for managing exceptions.
Fully integrated and certified, the solution provides
the lowest risk and most cost effective means of
capturing purchase invoices, giving you a great head
start with processing invoices with the highest levels
of efficiency and effectiveness.
Through a combination of industry best practices
and the solution, you also benefit from a rapidly
deployable, cost effective system that transforms
costly, error prone manual processes into streamlined,
automated, value-added operations.
How is it deployed?
As a Managed Service, the Invoice4 solution allows
you to benefit from a rapidly deployable, proven
solution with no capital investment needed. However,
if you wish to keep directly receiving your invoices
yourself, the solution can be set up so that you scan
the documents and therefore retain the paper. This
provides Invoice4 with visibility of the scanned image
to continue processing, enabling you to receive 100%
of your invoices electronically.
Beat the invoice issues faced by organisations
worldwide! Do you need to…
improve your purchase to pay process?
reduce the time spent dealing with paper invoices?
eliminate the need for manual data entry?
substantially reduce the price spent?
Who is using it?
Debenhams, P&O Ferrymasters, Screwfix Direct and
Four Seasons Health Care.
15
“We have always found Millennium to be a thoroughly
professional organisation whose people are always
experienced professionals who add a great deal to the
projects they are working on and to the development of
our internal people.”
Dominic Nash, Business Systems Controller, Debenhams
COGNOS
Our Cognos consultants can deliver benefits to all
phases of Cognos business intelligence (BI) projects
from consultancy to support to development. From
initial advice and a new Cognos implementation to
the fine-tuning of an existing solution, our practical
experience will help you to get the very best out of
your Cognos investment.
Millennium offers a proven methodology, strong
industry knowledge and the ability to focus on both
the business and technology of your requirements. We
deliver inspired and effective solutions to organisations
all over the globe.
Our Cognos consultancy services cover the entire
product suite including: Cognos series 10 BI, Report
Studio, Framework Manager, Transformer, Powerplay,
Impromptu, Analysis Studio, TM1/EP, Analysis Studio.
16
MillSoft is part of the Millennium Group of companies.
Due to high client led demand for Coda automation
solutions, MillSoft was established to develop a suite of
tools and solutions to automate processes.
Speed bank rec
Do you currently post electronic cash receipts such
as BACS and CHAPS manually to Coda from bank
statements?
Do you manually maintain a cash book in MS Excel and
manually reconcile bank statements to Coda?
If the answer is yes then MillSoft Speed can help
automate these processes saving you time and money.
In the 21st century cheques are a thing of the past.
Most customers/clients now pay electronically using
either BACS or CHAPS. Posting electronic cash receipts
can be inefficient and time consuming. The statement
may include the customer code so the cashier needs
to find the code before posting.
MillSoft Speed through the clever use of search keys
can identify key words and translate them into a code
that Coda can recognise for automated posting. The
cash book and sales ledgers will be automatically
updated with the electronic receipt. Background
matching can then automatically match the receipt to
the invoice.
Bank reconciliation can also be time consuming,
labour intensive, unsecure and difficult to audit.
However the process can be improved by using
MillSoft Speed.
Speed uploads bank account statement data directly
to the Coda Financials statement tables in a fast,
controlled and secure manner. It saves time, ensures
data integrity and avoids risk of manual error.
The benefits
Introduces a technically advanced environment
Eliminates Manual intervention
Ensures financial data integrity
Reduces financial risk
Creates a controlled environment
Reconciles daily
Improves audit capability
Reduces manual processing
17
MillSoft is part of the Millennium Group of companies.
Due to high client led demand for Coda automation
solutions, MillSoft was established to develop a suite of
tools and solutions to automate processes.
1) Speed Bank Rec
Do you currently post electronic cash receipts such
as BACS and CHAPS manually to Coda from bank
statements?
Do you manually maintain a cash book in MS Excel
and manually reconcile bank statements to Coda?
If the answer is yes then MillSoft Speed can help
automate these processes saving you time and money.
In the 21st century cheques are a thing of the past.
Most customers/clients now pay electronically using
either BACS or CHAPS. Posting electronic cash receipts
can be inefficient and time consuming. The statement
may include the customer code so the cashier needs
to find the code before posting.
MillSoft Speed through the clever use of search keys
can identify key words and translate them into a code
that Coda can recognise for automated posting. The
cash book and sales ledgers will be automatically
updated with the electronic receipt. Background
matching can then automatically match the receipt to
the invoice.
Bank reconciliation can also be time consuming,
labour intensive, unsecure and difficult to audit.
However the process can be improved by using
MillSoft Speed.
Speed uploads bank account statement data directly
to the Coda Financials statement tables in a fast,
controlled and secure manner. It saves time, ensures
data integrity and avoids risk of manual error.
The benefits
Introduces a technically advanced environment
Eliminates Manual intervention
Ensures financial data integrity
Reduces financial risk
Creates a controlled environment
Reconciles daily
Improves audit capability
Reduces manual processing
17
Speed remittance
Would automating Coda Financials processes for
remittance distribution save you time and money?
Producing remittance advices during a payment run
can be time consuming and frustrating. How often do
you need to print and post remittances because the
email record does not exist in Coda Financials? How
often are you unable to resend remittances when a
supplier denies having received one?
These problems and others can be resolved by
using MillSoft Speed. MillSoft Speed automates the
production and emailing of remittances thereby saving
you time and expense. It also produces remittances as
PDF attachments with your corporate logo to promote
your brand.
MillSoft Speed Remittance saves postage, stationery
and manual processing cost and provides rapid Return
on Investment typically within 1-3 months depending
on transaction volumes.
Speed invoicing
Would automating Coda Financials processes for
invoice distribution save you time and money?
Producing sales and self-Billing invoices using 3rd
party billing software can be inefficient, unsecure
and time consuming. It is simpler to email invoices
to suppliers and customers at the touch of a button
and resend invoices when necessary. MillSoft Speed
automates the production and emailing of any type
of invoice, credit or debit note thereby saving you
time and expense. It also produces invoices as PDF
attachments using your corporate logo.
MillSoft Speed Invoicing saves postage, stationery
and manual processing expense and provides a rapid
Return on Investment typically within 1-3 months
depending on transaction volumes.
Codaxl auto validation
MillSoft’s CodaXL auto validation solution eases the
burden of account validation within CodaXL. Normally
when a user validates data before posting, CodaXL
will stop and report on the first error. It will not read
the whole spreadsheet for errors. So if a user has a
spreadsheet with 10 accounting errors then he/she will
have to correct and run validation 10 times until all the
errors have been eliminated.
18
2) Speed Remittance
Would automating Coda Financials processes for
remittance distribution save you time and money?
Producing remittance advices during a payment run
can be time consuming and frustrating. How often do
you need to print and post remittances because the
email record does not exist in Coda Financials? How
often are you unable to resend remittances when a
supplier denies having received one?
These problems and others can be resolved by
using MillSoft Speed. MillSoft Speed automates the
production and emailing of remittances thereby saving
you time and expense. It also produces remittances as
PDF attachments with your corporate logo to promote
your brand.
MillSoft Speed Remittance saves postage, stationery
and manual processing cost and provides rapid Return
on Investment typically within 1-3 months depending
on transaction volumes.
3) Speed Invoicing
Would automating Coda Financials processes for
invoice distribution save you time and money?
Producing sales and self-Billing invoices using 3rd
party billing software can be inefficient, unsecure
and time consuming. It is simpler to email invoices
to suppliers and customers at the touch of a button
and resend invoices when necessary. MillSoft Speed
automates the production and emailing of any type
of invoice, credit or debit note thereby saving you
time and expense. It also produces invoices as PDF
attachments using your corporate logo.
MillSoft Speed Invoicing saves postage, stationery
and manual processing expense and provides a rapid
Return on Investment typically within 1-3 months
depending on transaction volumes.
4) CodaXL Auto Validation
MillSoft’s CodaXL auto validation solution eases the
burden of account validation within CodaXL. Normally
when a user validates data before posting, CodaXL
will stop and report on the first error. It will not read
the whole spreadsheet for errors. So if a user has a
spreadsheet with 10 accounting errors then he/she will
have to correct and run validation 10 times until all the
errors have been eliminated.
18
To overcome this problem Millsoft have built an add-
on to Excel which automatically logs into the Coda
database through XML and checks every cell of the
spreadsheet for erroneous accounting errors whether
they are invalid accounts or incorrect left/right rules.
It displays the Coda error message to the right of the
offending cell(s). This allows the user to correct all the
errors in 1 attempt.
5) Report Wizard
With the inclusion of Metadata in Coda Financials
V11.3, V12 and V13, sophisticated reporting solutions
are now possible in Coda Financials across all
company data including 3rd party systems.
Irrespective of chart of accounts structure, reports can
now be developed within Coda that avoid the need for
costly 3rd party BI software products such as Cognos,
Crystal Reports or Business Objects.
Using complex SQL views, Coda metadata
functionality and the web portal sophisticated reports
can be developed that can be deployed to the user’s
“Home Page”.
6) Speed Intercompany
Do you extensively process intercompany journals
across several Coda companies?
Do you sometimes forget to start the intercompany
trace process in the receiving companies?
Do your intercompany documents sometimes not
balance?
MillSoft have developed a new solution for Coda
Financials that can be set up as a scheduled task
to run at any time and frequency to automate the
intercompany process.
Intercompany Integration eliminates the risk of
unbalanced intercompany documents and simplifies
the Group reconciliation of the intercompany control
accounts.
MillSoft Intercompany Automation is compatible with
SQL, Oracle and DB2 databases
7) Speed Single Sign On
Save valuable time by setting up single sign-on. With
single sign-on a user logs in once and gains access to
all systems without being prompted to log in again at
each of them.
For example, a user log’s on to their PC and is
automatically logged into Coda Financials,
Procurement, Invoice Matching, Cognos etc.
Implementing Single Sign on can be accomplished
remotely, usually in one day. (For more complicated
systems this can sometimes take two days)
Bespoke development
Millennium’s bespoke development services enable
users to leverage their Coda Financials software
investment by developing custom built screens and
building third party software integration and business
process automation solutions. For example: Workflow,
background matching, user extensions and the
automation of third part system imports such as bulk
loads, invoices, LRNs, GRNs and purchase orders.
19
Training
So you’ve made the decision to implement or upgrade
Coda Financials, implementation is underway and you
are shortly due to go live. So much to organise and yet
often the crucial process of incorporating an end-user
strategy is forgotten – arguably the most important.
Unless your staff are trained on using your new
software, you cannot expect to reap the full benefits of
the investment.
In addition to this there is often the challenge of staff
being resistant to change. By explaining the reasons
behind a new system to create an understanding,
outlining the benefits and providing training, you will
be on the road to staff embracing these changes.
The key to planning the end-user strategy is reviewing
the practicalities – How many people need to use and
understand the new system? How quickly do you want
the rollout to all staff?
Millennium offers 3 different types of training.
On-site Training
Millennium offers on-site training for users with
limited Coda Financials experience, super users
requiring advanced training or technical users requiring
instillation and system management training.
Training is tailored to individual client set up and
requirements and highly effective in meeting the needs
of an organization.
We recognise that each client is unique and wishes to
address particular areas. Training areas include GL, AP,
AR, Fixed Assets, Procurement and Invoice Matching,
Coda Excel and Reporting.
We can provide training to groups of any size but we
find the optimal amount of people in each training
session is up to 5.
Remote Training
Particularly popular with our overseas clients is remote
training. This is provided on-line at a convenient time
thereby negating the time and expense of attending
off-site training courses. We provide the same training
services as our on-site training but online using Webex
or GoToMeeting. Users can be trained in groups using
your own meeting/training room, or users can log-in
from their own PC’s or Laptops.
Training packages
The Implementation of a training and development
programs offers several potential advantages. For
example, training helps companies to create pools of
qualified replacements for employees who may leave
or be promoted to positions of greater responsibility.
It also helps ensure that companies will have the
human resources needed to support business growth
and expansion. Furthermore, training can enable a
business to make use of advanced technology and to
adapt to a rapidly changing competitive environment.
Training can improve employees’ efficiency and
motivation, leading to gains in both productivity and
job satisfaction.
Properly trained staff can also reduce the number of
calls to your Coda support team, sometimes up to 50%
which will free the support staff to do more important
work or enable you to reduce your support team.
Millennium offers bespoke training packages to best
fit your organisation. These typically consist of half
yearly or quarterly training sessions for up to 5 people
at a time. This ensures all new Coda users and existing
users are using the latest functionality correctly and
efficiently, this eliminates the Chinese whispers style
knowledge transfer that is a common problem for busy
organisations.
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Support
Our customers have many competing priorities and the set-up of a dedicated Coda support operation may not
be the most cost-effective solution for them. To meet demand for outsourced support, Millennium provides
various options in line with individual client requirements.
Acting as an outsourced IT department we provide telephone support, remote and on-site consultancy to ensure
our clients remain operational at all times. Support calls and emails are logged and allocated to the support team
who respond and resolve issues in line with Service Level Agreements.
We provide 5 levels of support as shown below.
Bronze
Initial 3 day systems review
5 hours support per month
Maximum 4 hour response time
Standard hours of support 09:00 - 17:00
Telephone, email and remote support
Quarterly support review
Silver
Initial 3 day systems review
10 hours support per month
Maximum 4 hour response time
Standard hours of support 09:00 - 17:00
Telephone, email and remote support
Quarterly support review
Gold
Initial 3 day systems review
20 hours support per month
Maximum 4 hour response time
Standard hours of support 09:00 - 17:00
Telephone, email and remote support
Quarterly support review
Platinum
Initial 3 day systems review
30 hours support per month
Maximum 4 hour response time
Standard hours of support 09:00 - 17:00
Telephone, email and remote support
Quarterly support review
Diamond
Annual 4 day systems review
30 hours telephone/remote support per month
Maximum 4 hour response time
Standard hours of support 09:00 - 17:00
1 day on-site consultancy per month
Quarterly support review
4 days on-site bespoke user training per year
Annual optimisation review
Free entry for 4 people to all Millennium events
including the Annual Millennium Coda Financials
Upgrade Conference
Technical
Annual technical review/audit onsite
Application of Coda Service Packs
Application of critical RDBMS patches
Copy database between environments
(6 per annum)
Daily check of database maintenance jobs
Daily check that database is backed up to local disk
Daily check that the contracted environments are
running and functional
Daily check that Web servers are running
Installation and configuration of real time
monitoring system
Service activity report available on request
Daily check available disk space for Application
servers in relation to RDBMS/product
Daily check available space for database
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