coc performance report fy2018 - homeless alliance of wny · coc performance report – quarter 3:...
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CoC Performance Report FY2018 Quarter 3: 07/01/2017-06/30/2018
This report is created using HMIS data. It covers all homeless service providers who use HMIS within the CoC – Erie, Niagara, Genesee,
Orleans, and Wyoming counties. Most of the data/measures in this report are obtained from and matched to HUD Annual Performance
Report and System Performance. The intent of this is to: 1. Provide timely feedback to providers to improve their services and to learn
from each other. 2. Help funders make funding decisions based upon performance. 3. To evaluate our CoC’s system performance. If
you have any questions, please contact the Homeless Alliance of WNY.
*Some of the charts in this report were designed specifically for programs that receive CoC funding so they can compare how they are doing to other CoC-funded
programs. These charts assign point values to measures that are used to rank CoC-funded programs and are only posted as a reference for these programs. They do not
reflect the ranking for next year’s funding competition as these things are subject to change.
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Table of Contents
Table of Contents ................................................................................. 2
Glossary of Acronyms .......................................................................... 3
Permanent Supportive Housing and Safe Haven Providers......... 4
Housing Measures ................................................................................. 4
Remained and Exited to Permanent Housing (PH) .......................... 4
Exit to Permanent Housing (PH) Destinations ..................................... 5
Returns to Homelessness ........................................................................ 6
Length of Time from Program Entry to Move-In Date....................... 7
Occupancy Rate .................................................................................... 8
Service High Need Population ........................................................... 9
New Clients in PSH with a VI-SPDAT Score Recorded in HMIS ......... 9
Percentage of Clients with Disabilities .............................................. 10
Income Measures ............................................................................... 11
Maintained or Increased Earned Income for PSH Participants .... 11
Increased Earned Income for PSH Participants .............................. 12
Increased Other Income for PSH Participants ................................. 13
Increased Any Income for PSH Participants .................................... 14
Maintained/Increased Any Income for PSH Participants .............. 15
Rapid Rehousing Providers ...............................................................16
Housing Measures ............................................................................... 16
Exit to Permanent Housing (PH) Destinations ................................... 16
Returns to Homelessness ...................................................................... 17
Length of Time from Program Entry to Move-In Date .................... 18
Service High Need Population ......................................................... 19
New Clients in RRH with a VI-SPDAT Score Recorded in HMIS ...... 19
Percentage of Clients with Disabilities .............................................. 20
Income Measures ............................................................................... 23
Maintained or Increased Earned Income for RRH Participants ... 23
Increased Earned Income for RRH Participants ............................. 24
Increased Other Income for RRH Participants ................................ 25
Increased Any Income for RRH Participants ................................... 26
Transitional Housing Providers .......................................................... 28
Housing Measures ............................................................................... 28
Exit to Permanent Housing (PH) Destinations .................................. 28
Returns to Homelessness ..................................................................... 29
Occupancy Rate ................................................................................. 30
Length of Time Person Remains Homeless ....................................... 31
Emergency Shelter and Street Outreach Providers .................... 33
Housing Measures ............................................................................... 33
Exit to Permanent Housing (PH) Destinations .................................. 33
Returns to Homelessness ..................................................................... 34
Occupancy Rate ................................................................................. 35
Length of Time Person Remains Homeless ....................................... 36
Exit to Positive Destinations (Outreach Only) .................................. 37
Providers in This Report ...................................................................... 38
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Glossary of Acronyms APR: Annual Performance Report that HUD requires for all the
CoC funded programs SH: Safe Haven
CH: Chronically Homeless SO: Street Outreach
CoC: Continuum of Care TAY: Transition Age Youth Vulnerability Index-Service Prioritization
Decision Assistance Tool
ESG: Emergency Solutions Grants TH: Transitional Housing
ES: Emergency Shelter RHY: Runaway Homeless Youth
HMIS: Homeless Management Information System, is also
referred to as Bas-Net (Buffalo Area Services Network) RRH: Rapid Rehousing
NAEH: National Alliance to End Homelessness VI-SPDAT: Vulnerability Index-Service Prioritization Decision
Assistance Tool for Individuals
PH: Permanent Housing destination VI-F-SPDAT: Vulnerability Index-Service Prioritization Decision
Assistance Tool for Families PSH: Permanent Supportive Housing for Formerly Homeless
Persons
Cash benefit in this report refers to income such as: Earned income, unemployment insurance, SSI, SSDI, veteran’s disability, private
disability insurance, worker’s compensation, TANF, general assistance, retirement, veteran’s pension, pension from former job, child
support, and alimony (spousal support).
Non-cash benefit in this report refers to non-cash benefit such as: supplemental nutritional assistance program (food stamps),
Medicaid health insurance, Medicare health insurance, State children’s health insurance, WIC, VA medical services, TANF child care
services, TANF transportation services, other TANF-funded services, temporary rental assistance, and Section 8.
Permanent Housing Destination in this report refers to destinations such as: housing owned by client (with or without ongoing subsidy),
housing rented by client (with or without ongoing subsidy), permanent supportive housing for formerly homeless persons, living with
family or friends with permanent tenure. To reflect 2017 HUD Data Standard updates, the following are excluded from calculation:
foster care, hospital, long term care facility or nursing home, deceased.
Safe Housing Destination in this report refers to destinations such as: all permanent housing destinations listed above, emergency
shelter, transitional housing for homeless persons, staying with family or friends with temporary tenure, Safe Haven, hotel or motel paid
by client, foster care, psychiatric facility, substance abuse or detox facility, hospital (non-psychiatric). EXCLUDES jail, places not meant
for human habitation, and “other” destinations such as “Client doesn’t know”, “Client refused”, “Data not collected”, “No exit
interview completed”, and “Other”.
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 4
Permanent Supportive Housing and Safe Haven Providers Housing Measures All charts measuring exits exclude people who passed away during the program stay, those who went to foster care, hospitals or
other residential non-psychiatric facilities, long term care facilities or nursing homes. The # of program leavers is included in some of
the charts to show the total number of exits from each program.
Remained and Exited to Permanent Housing (PH) This measure includes those who remained in the PSH program and those who exited to permanent housing destinations. The local
benchmark for this measure is the average of all programs.
87.9%
94.0%
100.0% 100.0% 100.0% 100.0% 100.0%
94.0%98.9%
90.0%92.6%
95.2% 96.1%
88.1%
96.2% 98.1% 99.3%
90.3%
95.9%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
% Clients who Remained and Exited to PH (PSH)
5 Points 10 Points 15 Points
Total Clients:
(minus excluded)33 84 17 19 16 17 19 67 94 20 27 21 76 84 52 107 142 62 49
Average = 95.6%
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 5
Exit to Permanent Housing (PH) Destinations This measure includes only those who left the program and exited to permanent housing destinations, excluding people who passed
away during the program stay, those who went to foster care, hospitals or other residential non-psychiatric facilities, long term care
facilities or nursing homes.
3.0%
9.5%
5.9%
10.5%
0.0%
5.9%
10.5%
41.8%
4.3% 5.0%
7.4%
9.5%
3.9%
14.3%
11.5% 11.2%12.7%
11.3%
6.1%
0%
10%
20%
30%
40%
% Clients who Exited to PH (PSH)
5 Points
Top 25% Performers
Total Clients:
(minus excluded)
33 84 17 19 16 17 19 67 94 20 27 21 76 84 52 107 142 62 49
Average = 9.8%
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 6
Returns to Homelessness The data in this quarterly report looks at those who exited to a permanent destination from a service provider between 1/1/2017 and
6/30/2018 and returned to homelessness (measured by a new entry date at a service provider) within the following six months,
beginning on 7/1/2017. This measure reflects our CoC’s goal of reducing the number of people who return to homelessness.
0% 0%
20%
0% 0% 0% 0% 0% 0% 0%
50%
0% 0%
24%
9%
0%
4%
0% 0%0%
10%
20%
30%
40%
50%
60%
Returns to Homelessness After Exiting to a Permanent Destination (PSH)
15 Points 10 Points 5 Points
Average = 6%
Total Exits to PH: 1 12 5 2 2 2 3 28 7 1 2 3 3 17 11 14 27 8 5
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 7
Length of Time from Program Entry to Move-In Date For PSH programs, this measure is an average number of days from program admission date to move-in date based on HMIS standard
set on October 1, 2017. This chart only considers clients who entered after 10/1/17. The HUD benchmark is 90 days.
34.1 34.7
4.0
26.0
*
9.5
16.5
7.7
27.0
8.0
14.7
0.0
14.0
48.7
20.3
16.3
24.0
49.0
0.8
0
10
20
30
40
50
60
70
80
90D
ay
s
Average # of Days from Entry to Move-In for PSH Programs
15 Points 10 Points 5 Points
7/8 6/7 2/3 1/2 0/0 2/3 2/2 9/9 1/3 11/11 3/3 3/3 8/9 12/17 12/12 8/8 1/3 1/1 13/14# Clients Housed/
Total New Clients:
*No entries with move-in dates during reporting period
Average = 19.8 Days
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 8
Occupancy Rate The occupancy rate is measured by calculating how many individuals are in each program each night during the reporting period
(7/1/2017-6/30/2018) and using the program # of units.
87%
100%97%
100% 100%
94% 93% 94%
100%
74%
97% 98%96%
100%97%
100% 100% 100% 100%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Occupancy (PSH)
5 Points 10 Points 15 Points
Average = 96%
Units Available: 32 60 16 15 13 17 18 14 72 17 24 20 68 60 40 80 109 44 40
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 9
Service High Need Population New Clients in PSH with a VI-SPDAT Score Recorded in HMIS This measure indicates the percentage of households entered in a PSH program with a VI-SPDAT, VI-FSPDAT, or TAY recorded in HMIS.
All new households entering a PSH project are required to have a VI-SPDAT or VI-FSPDAT.
Unlike the other charts in this report, the data for VI-SPDAT scores only looks at the period of time between 10/01/2017 and 6/30/2018.
VI Score >= 13, Recommended
score range for long-term assistance
34
29%
VI Score 8-12, Recommended score
range for long-term assistance
72
60%
VI Score 4-7, Recommended range
for short-medium assistance
8
7%
VI Score 3 or less, No Housing Intervention
Recommended for this score
1
1%
Clients transfered from another program
4
3%
New PSH Clients and VI-SPDAT Scores
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 10
Percentage of Clients with Disabilities As program entry criteria, all PSH clients should at least have one eligible disability. However, many of our clients with higher barriers
have more than one disabling condition. This measure is to demonstrate that these programs are taking the highest need clients.
91%
81%79%
53%
77%
55%
60%
42%
80%
95%
43%
88%
92%
74%77%
82%
87%
77%80%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Percentage of Clients with 2+ Disabilities During Reporting Period (PSH)
10 Points
Average = 74%
Households Served: 34 86 19 19 13 20 20 24 88 20 28 24 76 86 52 92 127 65 51
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 11
Income Measures All income measures only include adults that have exited or been in the program for longer than one year, with an annual assessment
completed in the +/- 30 day window. Income is measured from client entry into the program to either the latest annual assessment or
exit.
Maintained or Increased Earned Income for PSH Participants This measure includes those adults that have maintained employment and those who have maintained or gained employment and
increased their amount of earned income. The benchmark for this measure is locally determined as 20%, which is also the HUD
benchmark.
3.7%
16.3%
0.0%
17.6%
13.3%12.5%
18.8%
25.0%
8.1%
33.3%
0.0% 0.0%
17.9%
10.3%
5.1%7.0%
12.2%
14.3%
8.1%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
Adults with Maintained/Increased Earned Income (PSH)
3 Points - Top 50% Performers 5 Points - Top 30% Performers
Average = 11.8%
Total Adults Eligible
for Assessment:27 80 15 17 15 16 16 16 86 3 24 21 67 68 39 86 123 63 37
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 12
Increased Earned Income for PSH Participants This measure includes those adults who have either gained employment or received a raise in their earned income. The benchmark
for this measure is locally determined as 20%.
0.0%
12.5%
0.0%
17.6%
13.3%
12.5%
18.8%
12.5%
8.1%
0.0% 0.0% 0.0%
16.4%
10.3%
5.1%
7.0%
12.2%12.7%
5.4%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
16.0%
18.0%
20.0%
Adults with Increased Earned Income (PSH)
Average = 8.7%
Total Adults Eligible
for Assessment:27 80 15 17 15 16 16 16 86 3 24 21 67 68 39 86 123 63 37
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 13
Increased Other Income for PSH Participants This measure includes those adults who have increased their income (e.g. SSI, SSDI, PA, TANF etc.), excluding employment income.
66.7%
60.0% 60.0%
35.3%33.3%
37.5%
62.5%
50.0%
45.3%
0.0%
87.5%
57.1%
46.3%48.5%
66.7%
72.1% 70.7%
52.4%
43.2%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Adults with Increased Other Income (PSH)
Average = 52.4%
Total Adults Eligible
for Assessment:27 80 15 17 15 16 16 16 86 3 24 21 67 68 39 86 123 63 37
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 14
Increased Any Income for PSH Participants This measure includes those adults who have increased their cash income from any source, including earned income and benefits
(e.g. SSI, SSDI, PA, TANF, etc.).
66.7%70.0%
60.0%
47.1%
40.0%
50.0%
68.8%
56.3%
50.0%
0.0%
87.5%
57.1%
61.2%
54.4%
69.2%
77.9%74.0%
54.0%
45.9%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Adults with Increased Any Income (PSH)
Average = 57.4%
Total Adults Eligible
for Assessment:27 80 15 17 15 16 16 16 86 3 24 21 67 68 39 86 123 63 37
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 15
Maintained/Increased Any Income for PSH Participants This measure includes those adults who have increased or retained their cash income from any source, including earned income and
benefits (e.g. SSI, SSDI, PA, TANF, etc.).
85.2%
98.8%
80.0%
64.7%
46.7%
62.5%
81.3%
100.0%
69.8%
100.0%
91.7%
85.7%
70.1%72.1%
82.1%
88.4%
94.3%
88.9%
70.3%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Adults with Maintained/Increased Any Income (PSH)
3 Points - Top 50% Performers 5 Points - Top 30% Performers
Average = 80.6%
Total Adults Eligible
for Assessment:27 80 15 17 15 16 16 16 86 3 24 21 67 68 39 86 123 63 37
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 16
Rapid Rehousing Providers Housing Measures All charts measuring exits exclude people who passed away during the program stay, those who went to foster care, hospitals or
other residential non-psychiatric facilities, long term care facilities or nursing homes.
Exit to Permanent Housing (PH) Destinations This measure includes only those who left the program and exited to permanent housing destinations, excluding people who passed
away during the program stay, those who went to foster care, hospitals or other residential non-psychiatric facilities, long term care
facilities or nursing homes. The benchmark for RRH programs is the national benchmark of 80%.
36%
63%
93%89% 90%
50%
100%
73%
86%
94%97%
84%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
RRH Participants Exited to PH
5 Points 10 Points 15 Points
# of Leavers: 81 125 71 59 130 10 10 72 30 98 36 63
Average = 80%
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 17
Returns to Homelessness The data in this quarterly report looks at those who exited to a permanent destination from a service provider between 1/1/2017 and
6/30/2018 and returned to homelessness (measured by a new entry date at a service provider) within the following six months,
beginning on 7/1/2017. This measure reflects our CoC’s goal of reducing the number of people who return to homelessness.
2%
2%
5%
4%
0% 0% 0% 0%
1%
0%
2%
6%
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
Returns to Homelessness After Exiting to a Permanent Destination (RRH)
15 Points 8 Points
Average = 2%
Total Exits to PH: 41 117 61 124 36 4 111 14 141 39 83 88
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 18
Length of Time from Program Entry to Move-In Date For RRH programs, this measure is an average of the number of days from RRH program admission to move-in to permanent housing
for those who have an admission date and a move-in date. The NAEH benchmark for this measure is an average of 30 days.
24 24
*
26
13
37
2325
17
39
43
26
0
10
20
30
40
50
60
Ave
rag
e D
ays
to H
ou
sin
g
Average # of Days from Program Entry to Move-In for RRH Programs
15 Points 8 Points *Data not available
Average = 27 Days
29/37 14/20 N/A 35/66 4/20 17/24 35/38 33/47 31/32 21/21 44/50 64/76# Clients Housed/
Total New Clients:
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 19
Service High Need Population New Clients in RRH with a VI-SPDAT Score Recorded in HMIS This measure indicates the percentage of households entered in a RRH program with a VI-SPDAT, VI-FSPDAT, or TAY recorded in HMIS.
All new households entering a RRH project are required to have a VI-SPDAT or VI-FSPDAT.
Unlike the other charts in this report, the data for VI-SPDAT scores only looks at the period of time between 10/01/2017 and 6/30/2018.
VI Score >= 8, Recommended score
range for long-term assistance
117
44%
VI Score 3 or less,
No housing intervention
recommended for this score
7
3%
VI Score 4-7, Recommended range
for short-medium assistance
135
51%
Clients without VI Score in HMIS
4
2%
Clients transferred from another program
1
0%
New RRH Clients and VI-SPDAT Scores
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 20
Average VI-SPDAT Score for Clients Served at Each Provider This measure indicates the average score of all households served in a RRH program with a VI-SPDAT, VI-FSPDAT, or TAY recorded in
HMIS.
7.6 7.6
6.3 6.1
5.7
9.2
*
5.8
7.3
8.2
6.3
8.2
0
1
2
3
4
5
6
7
8
9
10
Average VI-F/VI/TAY Score for Clients Served (RRH)
7 Points (Families), 5 Points (Singles)
Average = 7.1
*Data for DV clients not yet available
Total Clients
with Scores:57 36 4 74 12 30 - 40 51 43 3 129
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 21
Percentage of Households Served with Families of 5+ For RRH programs that serve families, finding housing to accommodate larger households can be more difficult. This measure looks at
the percentage of households served that have families of 5 or more.
11%
16%
14%15%
18%
6%
8%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
Catholic Charities
BRAP
Catholic Charities
CoC RRH
CMI CoC RRH CMI- RRH-ESG Hispanos Unidos
Rapid Rehousing
ILGR RRH Matt Urban CoC RRH
Percent of Households Served with a Family Size of 5+
4 Points
Average = 13%
Households
Served:80 55 90 20 50 47 63
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 22
Percentage of Clients with Disabilities As program entry criteria, RRH is not required to have a disabling condition. However, many of our clients with higher barriers have
one or more disabling condition. This measure is to demonstrate that these programs are taking the highest need clients.
30%
36%
44%
72%
60%
41%
26%
94%
34%
84%
20%
87%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Percentage of Clients with 1+ Disabilities During Reporting Period (RRH)
4 Points (Families), 10 Points (Singles)
Average = 52%
Households Served: 79 53 27 88 15 34 50 47 64 61 56 135
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 23
Income Measures All income measures only include adults that have exited or been in the program for longer than one year, with an annual assessment
completed in the +/- 30 day window. Income is measured from client entry into the program to either the latest annual assessment or
exit.
Maintained or Increased Earned Income for RRH Participants This measure includes those adults that have maintained employment and those who have maintained or gained employment and
increased their amount of earned income. The benchmark for this measure is locally determined as 20%, which is also the HUD
benchmark.
29.5%
21.4%
11.5%
19.7% 20.0%
33.3%
48.1%
25.0%
20.5% 20.0%
25.9% 26.2%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
Adults with Maintained/Increased Earned Income (RRH)
3 Points - Top 50% Performers 5 Points - Top 30% Performers
Average = 25.1%
Total Adults Eligible for Assessment:
61 42 26 71 5 15 27 20 39 45 58 107
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 24
Increased Earned Income for RRH Participants This measure includes those adults who have either gained employment or received a raise in their earned income. The benchmark
for this measure is locally determined as 20%.
16.4%
4.8%
0.0%
5.6%
20.0%
13.3%
48.1%
5.0%
10.3% 11.1%
5.2%
10.3%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
Adults with Increased Earned Income (RRH)
Average = 12.5%
Total Adults Eligible for Assessment:
61 42 26 71 5 15 27 20 39 45 58 107
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 25
Increased Other Income for RRH Participants This measure includes those adults who have increased their income (e.g. SSI, SSDI, PA, TANF etc.), excluding employment income.
11.5%
21.4%
3.8%
9.9%
0.0% 0.0%
37.0%
5.0%
2.6%
31.1%
1.7%
11.2%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
Adults with Increased Other Income (RRH)
Average = 11.3%
Total Adults Eligible for Assessment:
61 42 26 71 5 15 27 20 39 45 58 107
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 26
Increased Any Income for RRH Participants This measure includes those adults who have increased their cash income from any source, including earned income and benefits
(e.g. SSI, SSDI, PA, TANF etc.).
26.2%23.8%
3.8%
15.5%
20.0%
13.3%
77.8%
10.0%12.8%
40.0%
6.9%
21.5%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
Adults with Increased Any Income (RRH)
Average = 22.6%
Total Adults Eligible for Assessment:
61 42 26 71 5 15 27 20 39 45 58 107
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 27
Maintained/Increased Any Income for RRH Participants
This measure includes those adults who have increased or retained their cash income from any source, including earned income and
benefits (e.g. SSI, SSDI, PA, TANF etc.).
59.0%
47.6%
34.6%
57.7%
20.0%
40.0%
96.3%
60.0%
46.2%
75.6%
81.0%
75.7%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Adults with Maintained/Increased Any Income (RRH)
3 Points - Top 50% Performers 5 Points - Top 30% Performers
Average = 57.8%
Total Adults Eligible for Assessment:
61 42 26 71 5 15 27 20 39 45 58 107
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 28
Transitional Housing Providers Housing Measures All charts measuring exits exclude people who passed away during the program stay, those who went to foster care, hospitals or
other residential non-psychiatric facilities, long term care facilities or nursing homes. The # of program leavers is included in some of
the charts to show the total number of exits from each program.
Exit to Permanent Housing (PH) Destinations This measure includes only those who left the program and exited to permanent housing destinations, excluding people who passed
away during the program stay, those who went to foster care, hospitals or other residential non-psychiatric facilities, long term care
facilities or nursing homes. The benchmark for TH programs is the national benchmark of 80%.
69%
34%
51%
63%
45%
53%
75%
0%
20%
40%
60%
80%
TH Participants Exited to PH
# of Leavers: 55 85 75 19 33 17 4
Average = 56%
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 29
Returns to Homelessness The data in this quarterly report looks at those who exited to a permanent destination from a service provider between 1/1/2017 and
6/30/2018 and returned to homelessness (measured by a new entry date at a service provider) within the following six months,
beginning on 7/1/2017. This measure reflects our CoC’s goal of reducing the number of people who return to homelessness.
7%
11%
0%
20%
0%
13%
17%
0%
5%
10%
15%
20%
25%
Clients Returning to Homelessness After Exiting from TH Providers
Average = 10%
Total Exits to PH: 71 54 44 25 24 16 12
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 30
Occupancy Rate The occupancy rate is measured by calculating how many individuals are in each program each night during the reporting period
(7/1/2017-6/30/2018) and using the program # of units.
88%
73%
64%
51%
85%
69%
52%
0%
20%
40%
60%
80%
100%
Occupancy: TH
Average = 69%
Units Available: 34 61 46 10 5 8 10
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 31
Length of Time Person Remains Homeless The HUD goal is to reduce the length of time a person experiences homelessness. HUD system measurements are based on the length
of stay at Transitional Housing.
128
180
243
7483
125
165
0
50
100
150
200
250
300
Da
ys
Average Length of Stay for TH Leavers
Average = 143 Days
Total Leavers
(minus excluded):55 85 75 19 33 17 4
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 32
Transitional Housing significantly lengthens a person’s time being homeless. Permanent housing interventions, like Permanent
Supportive Housing or Rapid Rehousing, are proven to be more cost effective and more effective in shortening a client’s homeless
experience and providing them a permanent home (U.S. Department of Housing and Urban Development, Family Options Study—
Long-Term Impacts of Housing and Services Interventions for Homeless Families, October 2016).
157
241
224
58 5948
325
0
50
100
150
200
250
300
350D
ay
s
Average Length of Stay for TH Stayers
Average = 159 Days
Total Stayers: 32 44 51 8 9 3 10
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 33
Emergency Shelter and Street Outreach Providers Housing Measures All charts measuring exits exclude people who passed away during the program stay, those who went to foster care, hospitals or
other residential non-psychiatric facilities, long term care facilities or nursing homes. The # of program leavers is included in some of
the charts to show the total number of exits from each program.
Exit to Permanent Housing (PH) Destinations This measure includes only those who left the program and exited to permanent housing destinations, excluding people who passed
away during the program stay, those who went to foster care, hospitals or other residential non-psychiatric facilities, long term care
facilities or nursing homes.
37%
21%
49%
60%
15%
68%
50%
41% 41%
73%
23%
55% 54%
28%
58%
25%
9%
72%
47%
0%
10%
20%
30%
40%
50%
60%
70%
80%
ES and SO Participants: Exits to Permanent Housing
# of Leavers: 35 120 109 101 1149 88 271 80 32 206 353 42 48 581 265 589 219 431 34
Average = 43%
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 34
Returns to Homelessness The data in this quarterly report looks at those who exited to a permanent destination from a service provider between 1/1/2017 and
6/30/2018 and returned to homelessness (measured by a new entry date at a service provider) within the following six months,
beginning on 7/1/2017. This measure reflects our CoC’s goal of reducing the number of people who return to homelessness.
15%
12%
10%
13%
12%
10%9%
6%
21%
13%
10%
7%
0%
6%
9%
3%
7%
5%
0%0%
5%
10%
15%
20%
25%
Average = 9%
Clients Returning to Homelessness After Exiting to a Permanent Destination from ES and SO Providers
Total Exits to PH: 13 41 61 68 282 105 214 36 19 285 117 42 38 233 235 251 55 333 20
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 35
Occupancy Rate The occupancy rate is measured by calculating how many individuals are in each program each night during the reporting period
(7/1/2017-6/30/2018) and using the program # of units.
82%
31%
48%50%
59%
97%
90%
61%
69%
99% 99%
68%
76%
0%
20%
40%
60%
80%
100%
Occupancy (ES)
Average = 71%
Units Available: 92 12 35 5 13 21 16 4 30 32 30 25 10
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 36
Length of Time Person Remains Homeless The HUD goal is to reduce the length of time a person experiences homelessness. HUD system measurements are based on the length
of stay at Emergency Shelters.
46
19
10
28
37
27
8
23
78
82
24
20
43
49
71
0
10
20
30
40
50
60
70
80
90
Da
ys
Average Length of Stay for ES Leavers
Average = 38 Days
Total Leavers
(minus excluded):35 1149 88 271 80 32 206 353 42 48 581 589 219 431 34
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 37
Exit to Positive Destinations (Outreach Only)
63%
72%
0%
10%
20%
30%
40%
50%
60%
70%
80%
BestSelf Street Outreach Matt Urban Outreach
Outreach Participants: Exits to Positive Destinations
101 total exits
265 total exits
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CoC Performance Report – Quarter 3: 07/01/2017-06/30/2018 38
Providers in This Report
PSH & SH TH ES & SO RRH
BestSelf Chronic Homeless Program Altamont Veterans Program Buffalo Back to Basics Catholic Charities BRAP
BestSelf CoC I Buffalo City Mission Dream TH BestSelf McKinney Catholic Charities CoC RRH
BestSelf Safe Haven Cornerstone-Transitional BestSelf MICA Chautauqua Opportunities SSVF RRH
Cazenovia Niagara Falls S+C Teaching and Restoring Youth BestSelf Street Outreach CMI CoC RRH
Cazenovia Chronic Homeless Program The Crib Buffalo City Mission CMI- RRH-ESG
Cazenovia Supportive Living II United Church Home, Inc. Casey House Teen Shelter Compass House RRH
Evergreen Housing First YWCA Niagara-Carolyn's House CMI-Hiawatha Hispanos Unidos Rapid Rehousing
Gerard Place PSH for Families CMI-Re-entry ILGR RRH
LOD CoC I CMI-Respite Matt Urban CoC RRH
LOD CoC III Compass House Emergency Shelter Matt Urban Outreach BRAP
LOD McKinley IX Cornerstone-Emergency Pathstone SSVF Program RRH
Matt Urban Hope Gardens Eagle Star Restoration Society CoC RRH
Matt Urban Housing First Family Promise
Restoration Society CoC II Matt Urban Hope House Shelter
Spectrum CoC II Matt Urban Outreach
Spectrum Chronically Homeless PSH I My Place Home-Temple of Christ
TSI CoC I Niagara Gospel Rescue Mission
TSI CoC II
Salvation Army - Emergency Family Shelter
WNY Veterans Housing Coalition S+C VI TSI Emergency Housing Service