cobb county animal control · government-owned, family-friendly hidden gem of the community where...
TRANSCRIPT
Cobb County Animal
Control
P u b l i c R e l a t i o n s C a m p a i g n
Developed by: The Fall 2017 PR 4465 Team
Instructor: Kristen Heflin
Kennesaw State University
STRENGTHS
• On-site veterinarians
• Volunteer
opportunities
• Government-owned
• Facility size
• Friendly and
welcoming staff
WEAKNESSES
• Website is unappealing and
not user-friendly
• Social media platforms are
not being used to their
full potential
• Very few volunteers
• Kill shelter
• Name of the shelter has a
bad reputation
OPPORTUNITIES
• Partnerships/sponsorship
s
• Rebranding of social media
accounts
• Website makeover
• Implement surrounding
resources
• Take advantage of holidays
THREATS
• Humane Societies
• Lack of volunteers
• No-kill shelters in the
surrounding areas
• Competitors’ social media
accounts
• Bad publicity
PROBLEM STATEMENT
The key problems that Cobb County Animal Control
currently face are found mainly in their public image, and
their means of reaching an audience. CCAC’s website is
fairly unorganized, it is not user-friendly, and links
visitors to a government-run page as opposed to a page
devoted solely to the organization. CCAC makes little to
no use of social media platforms such as Facebook,
Twitter, or Instagram. The lack of consistent posts and
low follower counts contribute to the organization’s
issues with social media, and presenting a positive public
image. CCAC is currently a facility that uses
euthanization, which is a large negative factor for their
public image. Another large issue that CCAC faces is the
lack of volunteers.
Key Publics: Primary
• Cobb County residents
• News media
• Partners
• Students
Key Publics: Secondary
• Families
• Pet owners
• Service animal
organizations
Goal
To increase awareness of
Cobb County Animal
Control.
Objectives
• To increase adoptions by Cobb
County residents at a rate of 10%
by December 2018.
• To increase the number of
volunteers by 25 KSU students by
December 2018.
• Increase social media engagement
among Cobb County residents
over all social media platforms by
25% by December 2018.
• To increase community
involvement by developing at least
2 partnerships by December 2018.
• To have five different media
outlets cover a Cobb County
Animal Control story by
December 2018.
Key Messages
• Not only does Cobb County Animal
Control deal with unwanted animal
visitors, strays and adoptions, they also
offer emergency pet assistance,
discounted spay/neuter services and
discounted vaccines.
• Cobb County Animal Control is a
government-owned, family-friendly hidden
gem of the community where animals are
reunited with their owners or are adopted
by eagerly waiting forever families.
• We need volunteers of all kinds, not only
cleaners and dog walkers but also for
socialization and playmates.
• Cobb County Animal Control has over 200
adoptable dogs and more than 100
adoptable cats.
• We aren’t just animal control. We are a
group of dedicated and caring individuals
working to find these animals homes and
families.
Key Messages
• The mission of the Cobb County Animal
Control Unit is to enforce state laws and
county ordinances pertaining to animal
control and management; educate the
community on responsible pet ownership
and wildlife care and provide housing and
care for homeless animals, while
coordinating their adoptions when
possible.
• While we accept owner surrenders at no
charge, we also offer emergency pet
assistance to members of the community
that have fallen on hard times and need
help supplying for their furry friend.
• While we are a governmental organization,
we still accept all donations of toys,
food, and pet accessories. What we don’t
use directly goes into our emergency pet
pantry for local needy pet owners.
• Cobb County Animal Control adopted out
X dogs and X cats last year alone. Let’s aim
to adopt out more animals this year.
Tagline
Online
Strategy Team
Online Strategy Calendar
Social Media
Branding
• Facebook, Instagram and Twitter
should all be updated with
consistency and readability
across all three platforms.
• Creating consistency will provide
a stronger visual for CCAC’s
brand.
• Key publics will easily be able to
recognize the CCAC image if all
three platforms are cohesive.
• Tactic prototype includes:
updates to the bio/about me
sections, improved media content,
use of hashtags, and monitoring
of feedback and reviews.
Website Recommendations
Online Strategy Timeline
Tactic Time Frame
Social media calendar Over the entire year
Social media branding Feb. 1, 2018 – Feb. 14, 2018
Website recommendations Jan. 4, 2018 – Feb. 19, 2018
Online Strategy Budget
Tactic Cost
Social media calendar $451.88
Social media branding $0
Website recommendations $0
Strategy Total: $451.88
EVENTS
Strategy: Hold events to help Cobb
County Animal Control increase their
adoption rate and volunteers.
The purpose of this strategy is to
create events that will encourage the
community to come out and meet the
animals and staff of Cobb County
Animal Control.
We hope to have these events
influence the community to want to
volunteer and ensure that the animals
of Cobb County Animal Control find
forever homes.
Cobb County
Animal Control
5K
• Purpose: To raise
money for CCAC and
build community
• Booths
• Pets can participate
in 5K
• Pros: build trust with
surrounding
community and gain
future volunteers
Paws for a
Cause Banquet
• Purpose: To raise
money for CCAC and
build community with
guests and nearby
businesses.
• Fundraiser with
raffles and live/silent
actions.
• Discounted adoption
price for attendees.
• Buffet-style dinner
with $10 entry fee.
Dogs Days at
KSU-Marietta
• Purpose: To attract
KSU students to
adopt animals and
create awareness of
volunteer
opportunities
• Drop-by event for
KSU students
• Students can sign-up
to volunteer and
adopt onsite
• Entertainment
includes a DJ,
pictures with dogs,
and prizes
Fur Baby
Festival
• Purpose: To
create a better
relationship with
the community.
• Meet-and-Greet
the CCAC staff
and animals
• Activities, face
painting, music
*GRAPHIC PLACEHOLDER*
Events Timeline
Tactic Time Frame
Paws for a Cause fundraiser
Dec. 3, 2017 – Jan. 28, 2018
CCAC 5K
April 20, 2018 – Oct. 13, 2018
Dog Days at KSU-Marietta March 5, 2018 - April 13, 2018
Fur Baby Festival May 1, 2018 - June 8, 2018
Events Budget
Tactic Cost
Paws for a Cause fundraiser
$900
CCAC 5K $1240
Dog Days at KSU-Marietta
$851.50
Fur Baby Festival
$25.99
Strategy Total: $3017.49
Collateral
Materials
Strategy Team
Adoption Brochure
• Tangible resource for potential adopters
• Contains pertinent information
• Template instead of permanent
• Offers easier access
to CCAC
• Give CCAC an
opportunity to
convey more
family/animal-
friendly vibe
• Informative and
decorative
Posters
• Easy way to give quick information about
adoption
• Way to make fact sheet more appealing
Infographic/ Fact Sheet
• Used to reach potential volunteers
• Contains:
• Types of opportunities
• Steps to join
Volunteer Brochure
Collateral Materials
Strategy Timeline
Tactic Time Frame
Adoption Brochure Dec. 2, 2018 – Dec. 5, 2019
Posters Feb. 7, 2018 – Nov. 5, 2019
Infographic Dec. 3, 2018 – Dec. 3, 2019
Volunteer Brochure Dec. 9, 2018 – Dec. 11, 2019
Collateral Materials Strategy
Budget
Tactic Cost
Adoption Brochure $0
Posters $216
Infographic $0
Volunteer Brochure $190
Strategy Total: $406
Partnerships Strategy
Internship Tactic
• Greater involvement with
• KSU
• Media outlets
• Local community
• CCAC benefits
• Additional salaried-type help without
paying an additional employee
• Increased involvement with community
and improved image
• Consistent new input and ideas
• Interns benefits
• Real-life insight
• Ability to communicate with publics
from a nonprofit
• Resume experience
Pet Supply Tactic
•Pet supply stores already have a target audience
that CCAC is trying to reach
• Pet owners
• Cobb County residents
•Benefits from pet supplier:
• adoption specials listed in store
• exclusive ads in the store that show how to:
• rescue an animal
• help volunteer/ donate
•Pet supplier benefits from CCAC:
• Providing the families of newly adopted pets
a flyer within adoption packet
• Providing families with store coupons
• Advertising for the store during specials
KSU Greek Life
*GRAPHIC PLACEHOLDER*
•Cobb County Animal Control is in
need of many volunteers to not only
assist with facility operations, but to
increase their presence in the
community and gain more support
• More adoption opportunities
through increased volunteer
opportunities
• CCAC would also have the
opportunity to host events on
campus to promote the shelter:
• Dog Day on The Green
• “Tail”gates
• Percentage Nights
• To initiate this partnership, CCAC
must send a pitch letter and
proposal to the Department of
Kennesaw State University Greek Life
Local High
Schools and
Colleges
*GRAPHIC PLACEHOLDER*
Partnering with local high
schools and colleges gives the
opportunity to participate in the
school’s events and gain
potential volunteers.
• CCAC Benefits:
• Gain volunteers from
students at the schools
• Publicity through events
attended hosted by the
schools
•Local schools and colleges
benefits:
• Students would have more
volunteer opportunities
• Schools/Athletics would
gain more support from the
community
Partnership Strategy
Timeline
Tactic Time Frame
Internship Dec. 11, 2017 – End of Term
KSU Greek Life Dec. 10 – Dec. 31, 2017
High Schools and Colleges in
Cobb County
Aug. 6 – Aug. 31, 2018
Pet Supply Store Dec. 1, 2017 – Dec. 15, 2018
Partnerships Strategy
Budget
Tactic Cost
Internship $179.88
KSU Greek Life $1,010.00
High schools and colleges in
Cobb County
$503.50
Pet supply store $310.77
Strategy Total: $2004.15
Thank you Cobb County
Animal Control!
The floor now belongs to you
for any questions you may have…