coaching is a rough sport – who is your coach

WWW.PERSPECT.CA PERSPECT MANAGEMENT CONSULTING 2016 © Coaching is a Rough Sport – Who is your Coach? Questions for Reflection ASK: 1. In your organization, how might asking the question, “What can we do to do a better job of X?” be beneficial customer stakeholders and teams? 2. In your life, how might asking, “How can I be a better boss, colleague, employee, friend, spouse, partner, son, or daughter?” make life better at work or at home? LISTEN: 1. How might genuinely listening to feedback be helpful to your team or in your organization? 2. Think of a time when you made excuses for being late or making a mistake. Think of a time when an employee did the same thing. How did it feel to hear the excuses, to make them?

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Page 1: Coaching is a rough sport – who is your coach

WWW.PERSPECT.CA PERSPECTMANAGEMENTCONSULTING2016©

CoachingisaRoughSport–WhoisyourCoach?QuestionsforReflection

ASK:1. Inyourorganization,howmightaskingthequestion,“Whatcanwedotodoabetterjobof

X?”bebeneficialcustomerstakeholdersandteams?2. Inyourlife,howmightasking,“HowcanIbeabetterboss,colleague,employee,friend,

spouse,partner,son,ordaughter?”makelifebetteratworkorathome?LISTEN:1. Howmightgenuinelylisteningtofeedbackbehelpfultoyourteamorinyourorganization?2. Thinkofatimewhenyoumadeexcusesforbeinglateormakingamistake.Thinkofatime

whenanemployeedidthesamething.Howdiditfeeltoheartheexcuses,tomakethem?

Page 2: Coaching is a rough sport – who is your coach

WWW.PERSPECT.CA PERSPECTMANAGEMENTCONSULTING2016©

THINK:1. Canyouthinkofpeopleyouworkwithwhoblurtoutthefirstthingthatcomestomindno

matterwhoislistening-howdoesthismakeyoufeel?2. Thinkofatimeyouhavedonethis-howcanthisbeavoidedinthefuture?THANK1. Thinkofsomeoneyouhaveworkedwithwhoexpressedgenuinegratitudetowardtheir

coworkers.Whatsortofenvironmentdidthisfosterintheorganization?2. Howcanyoudoabetterjobofthankingpeoplefortheirinputs?RESPOND1. Doleadersinyourorganizationaskforfeedbackanddotheymakechangesbasedonthe

feedbacktheyreceive?2. Thinkaboutatimewhenyou’vereceivedfeedback.Howdidyourespond?INVOLVE1. Inyourorganization,doyouinvolveothersorareyouaskedtobeinvolvedincontinuous

changeefforts?2. Areyouwillingtoinvolvethepeoplearoundyouifitwillmeancreatingapositivelasting

changeinyourbehavior?Ifnot,why?CHANGE1. Thinkofatimewhenleadersatyourorganizationaskedforfeedbackandinput.Did

anythingchangeasaresult?2. Ifyouaskforandreceivefeedbackareyouwillingtomakeanychanges?FOLLOWUP1. Thinkofatimewhenyoureceivefeedbackinthepast.Didyoufollowupwithstakeholders

afteronetwoforsixmonths?WhyareWhynot?2. Howcanyouincorporatefollow-upintoyourcommitmentstochangingbehavior?1

1QuestionsadoptedfromMarshallGoldsmithStakeholderCenteredCoachingTraining

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