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Coachfederation.org/ICFGlobal2012 ©2012, Adaptiv Learning Systems

Coachfederation.org/ICFGlobal2012

Guide Yourself – And Your Clients – To Greater Resilience & Connection

Dean M. Becker (USA)Managing Director, Adaptiv Learning Systems

VP, Corporate Business Development, Kelleher Associates


Are you resilient?


Then why are you here?


Agenda

The Adaptiv Resilience Model7 Factors7 Skills


Agenda

The Adaptiv Resilience Factor Inventory®


Agenda

Resilience Skills “Test Drive”


Agenda

The Adaptiv / Hay Group Resilience Workbook


Agenda

Additional Resourceshttp://adaptivlearning.com/coaches0302


Agenda

ConnectionAt workIn Life


Resilience is key

“More than education, more than experience, more than training, it’s resilience that determines who succeeds and who fails.”

Dean Becker, CEO, Adaptiv Learning Systems -

“How Resiliency Works”, Harvard Business Review, 2002.


The Resilient Person (Handout Page 3)

Think about the most resilient person you know – or admire


The Resilient Person

Share with 2-3 others:

What qualities make them resilient?

Learned? Innate? Both?


A Brief History of Adaptiv

• 1997 - Core content licensed from University of Pennsylvania – Dept. of Psychology – Seligman lab


A Brief History

• Research-based, empirically validated, skills-based training


A Brief History

• The RFI - Valid & reliable resilience assessment


A Brief History

• To date:• 26,000+ measured• 20,000+ trained• 1,500+ coached


“The research also shows that more than genetics, more than intelligence, more than any other factor, it is Thinking Style that determines who is resilient and who is not.”


Thinking Styles•Habits in how we …

• View the world• View ourselves• View our future• Think about events and their causes• Think about how the world should be

•Learned from parents•Firm by 8, concrete by 18•Short cuts under stress•Often inaccurate


The 7 Adaptiv Resilience Factors

(Handout, Page 5)

Emotion Regulation

Impulse Control

Causal Analysis

Self-efficacy

Realistic Optimism

Empathy

Reaching Out


The Resilience Factor Inventory®

(RFI)

Handout, page 6

More on Coach Resource Pagehttp://adaptivlearning.com/coaches0302

http://adaptivlearning.com/coaches0302


Resilience Factor Inventory® (RFI) Profile

Emotion Regulation

Impulse Control

Causal Analysis

Self-Efficacy Optimism Empathy Reaching

Out RQ

Adaptiv Norm 76 77 66 77 60 67 74 71

020406080

100


The 7 Adaptiv Resilience Skills


1. Discovering Your Emotion Radar


2. Avoiding Your Thinking Traps


3. Navigating Around Your Problem Icebergs


4. Getting Flexible Around Your “Why? Style”


5. Harnessing Your Positive Emotions


6. Tapping Into Your Positive Icebergs


7. Creating Connection


The 7 Resilience Skills

1. Discovering Your Emotion Radar

2. Avoiding Thinking Traps

3. Navigating Problem Icebergs

4. Getting Flexible Around Your “Why?” Style

5. Harnessing Positive Emotion Radars

6. Tapping Into Positive Icebergs

7. Creating Connection


Emotion Radar – A Closer Look


Epictetus

•“We are disturbed not by events, but by the views we take of events”

•Born in the Greek city of Hierapolis in 55 C.E.

•Slave of Rome

•Physically abused

•No control over events


Emotion Radar Practice (handout page 12)

• EventYou’ve been working much longer hours for the past several weeks, coaching clients, doing business development, handling administrative tasks, attending ICF meetings, balancing work and home, and responding to shifting priorities. You get home at the end of a particularly tough week and your spouse/partner complains that you’re a workaholic and need to start making your relationship more of a priority.

• Thoughts – What would go through your mind like tickertape in that instant – not 5 minutes or even 5 seconds later?

• Impact – What would you feel and do in that moment?

Common Emotion RadarsTypical Thought Reaction Radar Emotion

“I’m not managing this relationship very well.” Loss Sadness

“This isn’t good – what if he’s really unhappy?” Future Threat Anxiety

“I deserve more support than I’m getting!” Violation of Your Rights

Anger

“There’s nothing I can do about this.” Lack of Resources

Frustration

“She’s right. She deserves better.” Violation of Another’s Rights

Guilt

“He really caught me out this time.” Loss of Standing Embarrassment

“It’s wrong to put work above family.” Violation of Your Own Standards

Shame

“We’ve worked through this before and can do it again.”

Neutral OK

“This proves it – she really loves me!!!” All is well! Delirious Happiness

Emotion Radars

Radar Emotion

Violation of Your Rights Anger

Future Threat Anxiety

Lack of Resources Frustration

Loss – Real World or Esteem Sadness

Loss of Standing Embarrassment

Violation of Others Guilt

Violation of Own Standards Shame

© 2012 Adaptiv Learning Systems


A 2-Way Skill

How can you use this tool to increase your own resilience?

How could you use this tool with:

your clients?

your friends?

your family members?


Emotion Radar Coaching Practice

• Goal – Communicate more effectively with a client

• See handout, page 12


The Resilience Workbook

• Joint Adaptiv/Hay Development• Published December, 2010• Design Objectives• Potential Applications

– General intro to Adaptiv resilience model– Adjunct to resilience training– Coaching tool – See handout, pages 14 -15


Additional Resources• “The Resilience Factor” (Reivich & Shatté)

• Adaptiv Website: http://adaptivlearning.com

• Coach Resource Page: http://adaptivlearning.com/coaches0302

• Me: [email protected]

http://adaptivlearning.com/

http://adaptivlearning.com/coaches0302

mailto:[email protected]


Connection


Shrinking Connections

•NIMH – 10x clinical depression•Consensus – loss of connection to institutions larger than self

• extended family, community, nation, political institutions, faith, religion, spirituality, values

•Our research:• Circles of Job Connection, Job Satisfaction,

Resilience• Circles of Life Connection, Life Satisfaction,

Resilience

Connectionto

Work


3 Levels of Job Connection

Level 1 – Pay, Benefits

Level 2 – The Work, Colleagues

Level 3 – Contribution to Something Larger than Self

Private sector US Government

15%2%

55%

41%

30%

57%

Level 3

Level 2

Level 1

Job Connection and Job Satisfaction

Level 1: in the job for the pay, benefitsLevel 2: enjoy the challenge, the work, the peopleLevel 3: contributing to something bigger

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

5.3 7.4 8.1

Pay, Benefits Work, People, Challenge Greater GoodJo

b S

atis

fact

ion

Job Connection & Resilience

50.0

55.0

60.0

65.0

70.0

75.0

67.0 70.4 73.4

Pay, Benefits Work, People, Challenge

Greater Good

Res

ilie

nce


Job Connection Homework

•Consider the following questions:• Why did you join/start your company?

• Why this this and not another company?

• Why do you stay?

• What else besides pay check/benefits do you get from your job?

• What other Level 2 or Level 3 connections can you make to your job?

• What’s getting in the way of those higher level connections?

• How can you overcome that?


Creating Meaning In Your Life

Viktor E. Frankl –

“Man’s Search for Meaning”

“He who has a “Why” can bear any “How” ”.

“Ever more people today have the means to live, but no meaning to live for.”

“Everything can be taken from a man or a woman but one thing - the last of human freedoms - to choose one's attitude in any given set of circumstances, to choose one's own way.”


Thanks for Attending!!

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