CLOUD?- WHAT’S NEXT? FACILITATOR: JOHN NORTON- HEALTH CLUSTER CIO, NYS OFFICE OF IT SERVICES

INTRODUCTION: KISHOR BAGUL- CHIEF TECHNOLOGY OFFICER FOR NEW YORK STATE

SECURITY IN THE CLOUD: GRADY SUMMERS- VICE PRESIDENT OF CLOUD SOLUTIONS,

FIREEYE

VALUE CREATION IN THE CLOUD: DAVID GETCHONIS- US PRESALES DIRECTOR OF HP

INNOVATION USING THE CLOUD: JEFF KATZEN- CLOUD BUSINESS SOLUTIONS PRACTICE

LEAD AT CENTURYLINK TECHNOLOGY SOLUTIONS

NYS IT Leadership Academy

“Cloud? What Next?”

March 5, 2014

“Imagination is more important than knowledge”

- Albert Einstein

Where did we Start?

Where are we?

Where are we going?

7

Question?

8

Cloud Security

Grady Summers

Vice President, FireEye

9

Common cloud security concerns

Control

Standards

10

The data is out of my control

11

The cloud provider doesn’t meet my standards

12

The data is out of my control

13

The data is out of my control

14

The cloud provider doesn’t meet my standards

15

So, what does matter when it comes to security?

“Compromise is inevitable”--Kevin Mandia, 2005

“Compromise is inevitable”--Everyone, 2014

16

Visibility

17

Questions to ask

• Can I monitor key resources?

• What logs can I receive?

• How does the CSP monitor for security incidents?

• Is there an established procedure in case of an incident?

• What is the SLA for incident notification?

• What forensic / incident response procedures are in place?

18

FireEye Threat Analytics Platform

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

VALUE CREATION IN THE CLOUDHOW DO YOU DELIVER ON SCHEDULE, WITHIN BUDGET AND SCOPE?

Dave Getchonis, HP Cloud US Presales Director

Security50% of IT executives biggest barrier to cloud adoption

65% of IT executives concerned with vendor lock-in

Vendor lock-in

71% of IT executives

believe open standards

critical

Open

ComplianceIncreasing data sovereignty

challenges globally impacting

customer cloud journeys

Have clarity on your current state, prioritize concerns and

targeted outcomes…not just another technology project.

Source: Coleman Parkes Research by HP, May 2013

10+ trillion invested in legacy IT

Lessons learned…

7 Essentials for a Successful Cloud Journey

1. Focus on the outcome

2. Move incrementally

3. Take a portfolio approach – people, organization, process not just technology

4. Build for a hybrid world

5. Bridge your IT standards to the cloud

6. Avoid lock-in

7. Use a trusted-partner

Metrics and Examples

How Cloud is transforming the business

Metrics Examples

Enhance business agility

• Increased customer satisfaction scores, revenue,

or market share gains

• Quality/Quantity of new services

• Time-to-market acceleration with new services

• Accelerated time to value

• Improvements to existing services

• Profit realized from new and improved services

• Actual performance vs. business plan objectives

• Cost of Change (money + time + opportunity)

ACA Retail lowered pricing to end customers by 10-20% by offering a

cloud-based solution.

Expert Systems Ltd. accelerated their cloud demo set-up by 50% so

sales people could spend more time on pre-sales activities to increase

customer win rate.

Server Cloud Canada realized a 99% reduction in customer time-to-

value, deploying new infrastructure in minutes vs. days and setting up

customers three times faster.

Increase efficiency

• Shorten project schedules

• Actual performance vs. KPIs

• Meet Six Sigma goals

• Reduce operating expenses

• Improve utilization rates

20th Century Fox now has the scalability and flexibility to transport

and automatically deliver content to their customer’s digital

ecosystems in a matter of hours, rather than days—this also reduced

the cost and footprint of their data centers by 70%.

Centric IT reduced the time to add capacity by 90%. HP CloudSystem

let them shift costs to OpEx and save 1M Euros, giving them the

ability to add new computing resources without upfront investment.

GungHo Online Entertainment leveraged HP CloudSystem

automation to help save >$3M in data center costs over 5 years for an

84% cost reduction.

For more details: http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA5-1048ENW&cc=us&lc=en

Metrics and Examples

How Cloud is transforming the business

Metrics Examples

Boost productivity

• On-time completion of strategic initiatives and

tasks

• Increased user satisfaction

• Increased collaboration

• Reduced response time

• Reduced resolution time

Huzhou Multimedia Park Development Co. offered a private cloud-

based SaaS public service platform that increased tenant staff

productivity by 15%.

McKesson enhanced staff productivity, doubling the number of

development environments.

PT Infinys System Indonesia saved 60% of administration time from

the HP CloudSystem self-service portal. Staff can now focus on

customer support and improving satisfaction levels.

Reduce risk

• Recovery time objectives

• Recovery point objectives

• Business downtime

• Improved governance and control

• Audit performance

• Reduction in fines

• Loss of revenue

• Changes in stock price

• SLA performance

Biocon Limited now has a single, virtualized cloud platform, with DR

and rapid deployment capability minimizing downtime and

eliminating business disruption.

FICO created a global product development center of excellence that

delivered 21% improvement in change process compliance and

lowered QA expenses by ~33% in one year.

For more details: http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA5-1048ENW&cc=us&lc=en

Innovation and Cloud

Why Cloud Computing is much more than

just a new technology paradigm

Jeff KatzenDirector – Cloud Business Solutions

Centurylink Technology Solutions

First some buzzwords…

What is Innovation ?

“Innovation generally refers to renewing, changing or creating more effective processes,

products or ways of doing things.”

Source : www.business.gov.au

What is Business Agility?

The ability of a business to react quickly to changes in the market with minimized risk

Business AgilityInnovationBusiness Agility

Innovation

The State of Business

Source: Technology Futures, Journal of Business Strategy

BT maize

Desktop computers

Oxygen and electric steel

Stored program control switching

LANsE-business

Plant-based inks

1943 1953 1963 1973 1983 1993

Years for innovation to

reach 25% business

penetration

Diesel locomotives

0

4

8

12

16

20

The Velocity of Business is Increasing…

Role of the CIO

McKinsey’s Perspective on Business Agility

Technology agility

Cloud Business agilityCorporate performance

What is Cloud ?

NIST Definition of CloudOn Demand Self Service

Measured Service

Rapid Elasticity

Broad Network Access

Resource Pooling

In Summary

CIOs want to drive the business forward - Innovation

They need to do this while minimizing risk and increasing speed – Business Agility

This is enabled through IT that is on-demand, elastic, self service and pay per use - Cloud

Innovation = Cloud

@jeffkatzen

www.linkedin.com/in/jeffkatzen

www.centurylinkcloud.com

QUESTIONS?

THANK YOU TO OUR TEAM

• Arielle Bernstein (SAS) Jack Davis (VMWare), Kishor Bagul (ITS), Leslie

Woodin (HP), John Norton (ITS), Elizabeth Bush (OMH), Samikya Balguri

(ITS), Mike O’Boyle (IBM), Gerard Mule (FireEye), Peter Welling (CA), John

Gable (Citrix), Joe Lynch (Oracle), Jim Hendler (RPI), Melanie Fekete

(Intel), Rick Cobello (Schenectady County), Jalila Smith (IBM)