cloud services slides 6 18 2012

© 2009 KRONOS INCORPORATED I June 19, 2012

Kronos Cloud Services

Bert Carr – Manager, Business Development Cloud Services

© 2009 KRONOS INCORPORATED I June 19, 2012 22

Operational

ImprovementsScheduling

Daily decisions

Process change

LEAN LABOR

Perfect

Paycheck

Skills and

CertificationsScheduling

People

Overtime

Occurrence

Tracking

Labor

Costing

CONTROL LABOR COSTS MINIMIZE COMPLIANCE RISK IMPROVE WORKFORCE PRODUCTIVITY

Reduce Operational ExpenseIncrease Throughput


Customer Demand

• IT organizations focusing on strategic projects

• High turnover of key internal resources

• Maintaining DBA skills

• Challenges applying patches and service packs


Cloud Service Benefits

• Stay up to date with software updates, patches, and upgrades

• Ensure the system is available when users need it

• Easily add capacity as your workforce grows

• Have a functional infrastructure ready in days

• Proactively request configuration changes

• Reduce project timelines

Reduce Costs Improve ReliabilitySpeed Time to Value

• Reduce up-front costs of purchasing hardware

• Refocus IT resources on core business applications

• Avoid surprise with predictable monthly expenses

• Reduce cost of upgrades


Cloud Spending is Up!

5

In March, Bloomberg Businessweek conducted a survey on cloud computing with

senior IT professionals in the U.S. Three-quarters (74%) of respondents said their

organizations spend towards cloud services is likely to increase.


Pay

Deploy

Manage

Cloud HostingLicense

at Kronos

License

by Kronos

Customer Premise Managed Services

License

by Kronos

at Customer

Traditional License

License

at Customer

by Customer

SaaS

at Kronos

by Kronos

Subscription

Kronos Cloud Service Flexibility

Orange Blocks Represent Cloud Services


What Cloud Services Can Do

IT Service Elements

Physical IT

Infrastructure

Servers

& OS

Database

Management

Application Upgrades

& Service Packs

Disaster

Recovery

Application

Configuration

Kronos Cloud

Cloud Hosting

On Premise

Application

Management


Implement Educate Support Manage Optimize

– Application Management

– Cloud Hosting

www.kronos.com

How Kronos Can Help

Cloud Services


Cloud Services Delivery and Support Strategy

9

Customer

BO2 Support

Operations

Remote Application

Change Mgt

PRO

SVCS

Project

Team

PRO SVCS

Technical

Consultant

ArchitectureReview

BoardSolutionArchitectSales Rep,

SSC and

Cloud BDM

IT Build

Team

Cloud

Customer

Manager (formerly

Practice Mgr)

Technical

Services Team

IT Support

Operations

Cloud

Support

PODKG

S

Build

ManagerHosted Application

Change Mgt

Change Mgmt

Review Board


Kronos Cloud Services Delivery Team

• Global Centers of Expertise

• 65 global resources

• 24 x 7 x 365 operation

• Kronos Application / Database

• PMI Certified Project and Program Management

• Microsoft Certified DBA, MCSE

• Oracle OCP Certified Database Administrators

• Citrix, Firewall, Switch, Router, Network Certified

• SSO, LDAP, AD authentication experience

• Kronos Global Implementation and Management Experience


Cloud Hosting Services Overview

8

Kronos Managed Hosting Team Responsibility During Migration After Go Live

Prepare and install servers and local area network,

backups

Install base application and current service pack

Provide Oversight of Network Connectivity between Client

Location and Data Center

Database Refreshes from Production to Development

Dedicated non-production environment

Perform service packs and technical upgrade

Secure 24 x 7 data center environment

Backup and Recovery Management

Guaranteed application availability and uptime

Server application monitoring and management


Cloud Customer Responsibilities

Kronos Managed Hosting Team Responsibility During Migration After Go Live

Client side connectivity setup and maintenance

Client side firewall management including setup and

recurring port and protocol management

Client Workstation Installation and ongoing maintenance

File Transfers ( FTP or SFTP)

Kronos Terminals (4500s)


The Kronos Cloud is Growing


Kronos Cloud Services Portfolio

Arcos Dourados

Onslow Memorial Hospital

More People Care

400+ Cloud Services Customers

2,000,000+ Kronos Licenses Managed

Vertical MarketsHealthcare

Energy

Manufacturing

Retail

Services & Distribution

Public Sector

International HeadquartersUS, Brazil, Australia, Canada,

UK, Singapore, Mexico

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Questions?

Bert Carr

cloud services slides 6 18 2012

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