cloud envision power to make profit

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Name of presentati on Company name Power to make profit – Customer Relation Transformation Arun Sahaya Kumar,BTech, PGD(IIM-C),PGDIPPC,PGCPM Director|CloudEnvision|9789806090|[email protected]

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Page 1: Cloud envision   power to make profit

Name ofpresentatio

nCompany name

Power to make profit– Customer Relation Transformation

Arun Sahaya Kumar,BTech, PGD(IIM-C),PGDIPPC,PGCPM

Director|CloudEnvision|9789806090|[email protected]

Page 2: Cloud envision   power to make profit

•Challenges

•Technology – Benefits

•Features

•Screenshots

CloudEnvision|9789806090|[email protected]|

Agenda

Page 3: Cloud envision   power to make profit

Challenges

CloudEnvision|9789806090|[email protected]|

Promoter

Page 4: Cloud envision   power to make profit

Challenges

Manage my customers

• Build loyal customers

• Influence undecided/young customers(65%)/second time buyers (35%)

• Address customer issues while traveling

• Ensure easy 24X7 one-to-one interaction with customers

CloudEnvision|9789806090|[email protected]|

Page 5: Cloud envision   power to make profit

Product Overview

Manage my competition?

CloudEnvision|9789806090|[email protected]|

Page 6: Cloud envision   power to make profit

Challenges

Manage my parliamentary tasks.. How to?

• Manage my parliament committees?

• Manage my debates/questions/discussions/motions involved?

• Manage my private bills?

• Manage Meetings, Agenda, Time, MOM, Follow up, Tasks, Notes?

CloudEnvision|9789806090|[email protected]|

Page 7: Cloud envision   power to make profit

Challenges

Manage my party tasks.. How to?

• Manage my party committees?

• Manage my party member lists? Their responsibilities?

• Manage Meetings, Agenda, Time, MOM, Follow up, Tasks, Notes?

• Manage my party tasks assigned to me?

• My top 10 priorities?

CloudEnvision|9789806090|[email protected]|

Page 8: Cloud envision   power to make profit

Challenges

Manage my personal tasks.. How To?

• Identify my top 10 local priorities/problems in constituency/parliament?

• Identify my day to day tasks, appointments, reminders?

• Improve my brand power?

• Share my thought leadership with citizens?

• Bond /Stay in touch with my voters/party members 24X7?

• Protect myself ?

• Effective Organization of party members meeting in shortest time?

• Manage Meetings, Agenda, Time, MOM, Follow up, Tasks, Notes?

CloudEnvision|9789806090|[email protected]|

Page 9: Cloud envision   power to make profit

Challenges

What challenges my Voters face?

• How can voters share their petition without traveling to my office?

• How can voters share theirs suggestions/concerns to me?

• How can voters high light constituency problems/ground realities?

• How can voter follow my achievements? Bills? Debates?

• How can voters track me in social media? locations?

• How can all voters participate in my signature campaigns?

CloudEnvision|9789806090|[email protected]|

Page 10: Cloud envision   power to make profit

•Challenges

•Technology Benefits•Features

•Screenshots

CloudEnvision|9789806090|[email protected]|

Agenda

Social Media Is Driving Political Change in Arab World

86% of Egyptians have a TV, only 20% have ever used the internet. Only 5% of Libyans have internet access.

Obama wins over Romni because of better focussed

IT campaigns

Page 11: Cloud envision   power to make profit

CloudEnvision|9789806090|[email protected]|

Page 12: Cloud envision   power to make profit

Technology - Benefits

CloudEnvision|9789806090|[email protected]|

Spend smarter than spend big

• 75 per cent of the 1.85 crores household in TN have mobile/phone

• Mobile Penetration is 111 mobiles per 100 mobile in Chennai

• 70 % of population constitutes youngsters hooked on social media

• Reaches hands of all voters in your constituency from your finger tips

• Stay in touch with all voters 24X7

• Influences swing/non voters in your favor

• Up to date local information available for effective decision making

• Analyze voters preferences/behavior

• Organization/Co-ordination different party groups

Page 13: Cloud envision   power to make profit

Technology - Benefits

CloudEnvision|9789806090|[email protected]|

Spend smarter than spend big

• 75 per cent of the 1.85 crores household in TN have mobile/phone

• Mobile Penetration is 111 mobiles per 100 mobile in Chennai

• 70 % of population constitutes youngsters hooked on social media

• Reaches hands of all voters in your constituency from your finger tips

• Stay in touch with all voters 24X7

• Influences swing/non voters in your favor

• Up to date local information available for effective decision making

• Analyze voters preferences/behavior

• Organization/Co-ordination different party groups

Page 14: Cloud envision   power to make profit

Technology - Benefits

Traditional Campaign Vs Technology

CloudEnvision|9789806090|[email protected]|

Page 15: Cloud envision   power to make profit

Technology - Benefits

Traditional Tools Vs Technology

CloudEnvision|9789806090|[email protected]|

Page 16: Cloud envision   power to make profit

Cloud Envision - Features

Constituency Module–Benefits to MP

• Identify top 10 issues to resolve

• Share your day to day achievements to your voters/well wishers

• Reminders, Notes, appointments assists you plan your time effectively

• Campaigns reaches one to one with voters & get their early support

• Stay in touch 24X7 with all voters in your constituency

• View voters petitions/Address their grievances immediately

• Identify supporters in each ward & their location in map

• Share your photos, news, achievements, tasks done in Parliament

• Facebook/Linkedin/Tweet/Mail/Chat with your voters directly

• Read/respond to all news related to your constituency

• View birthday/contact details of votersCloudEnvision|9789806090|[email protected]|

Page 17: Cloud envision   power to make profit

Cloud Envision - Features

Parliament Module–Benefits to MP

• Reminds your tasks, Notes, appointments related to parliamentary, personal & locality and plan your time effectively

• Search your questions, parliamentary bills, committee, discussions

• Contact/Birthday details of colleagues

CloudEnvision|9789806090|[email protected]|

Page 18: Cloud envision   power to make profit

Cloud Envision - Features

Party Module–Benefits to MP

• Manage your committees, party members contact list in my locality

• Reminds your tasks, notes, appointments related to party & plan your time effectively

• Roles, responsibilities, appraisal of party members

• Contact/Birthday details of party members

• Manage the expectations of party high command

CloudEnvision|9789806090|[email protected]|

Page 19: Cloud envision   power to make profit

Cloud Envision - Features

Personal Module–Benefits to MP

• Reminds your tasks, Notes, appointments related to parliamentary, personal & locality and plan your time effectively

• Search your questions, parliamentary bills, committee, discussions

• Contact/Birthday details of colleagues

• Share videos/photos with fans

• Share your thought leadership in Twitter/Facebook etc

CloudEnvision|9789806090|[email protected]|

Page 20: Cloud envision   power to make profit

Cloud Envision - Features

Voters Module–Benefits to Voters

• Voters can directly share their suggestions

• Voters can raise grievances directly and track them

• Voters can register in your fan club

• Voters can Wiki/Tweet/Facebook /Linkedin/chat with you directly

• Voters can read about your achievements/ read News/ photo gallery

• Voters can join your events

• Forward MPs messages, photos, messages to near and dears

CloudEnvision|9789806090|[email protected]|