cloud computing.pdf

CLOUD COMPUTINGCOMPUTING

Nik Zarina Nik Mat(Pasukan Perunding Pengurusan

Rangkaian)

Unit Pemodenan Tadbiran dan Perancangan Pengurusan Malaysia, Jabatan Perdana Menteri

Rangkaian)

10 Mei 2011

Contents

What is Cloud Computing?1

Why is Cloud Computing?2

Cl d C ti i P bli S t3 Cloud Computing in Public Sector3

Government Future Planning4 Government Future Planning4

2

The challengeg

Add new services for your users quickly

and cost effectively

3

Expand your Infrastructure!

Buy new servers, increase your software costs,

provision more datacentercapacity!!capacity!!

4

Look to the cloud!Pay for the bandwidth and server resources that you need When your push isneed. When your push is done then turn the whole

thing off!

5

What is the cloud?a s e c oud IT as a service

Cloud allows access to services without user technical knowledge or control of supporting infrastructure

What is Best described in terms of what happened to mechanical power over 100 yrs ago

Now computers are simple devices connected to the larger cloud

What isCloud Computing?

p p g

Data processing, storage and software applications that used to run locally are now being supplied by big central computing stations. They're becoming, in essence, computing utilities., p g

6

Definitions

Cloud computing is an emerging approach to shared i f t t i hi h l l f tinfrastructure in which large pools of systems are linked together to provide IT services. IBM press release on Blue Cloud

a hosted infrastructure model that delivers abstracted IT resources over the Internet Thomas Weisel Partners LLC from Into the Clouds: Leveraging Data Centers and the Road to Cloud C i Computing

Cloud computing describes a systems architecture. This particular architecture assumes nothing about p gthe physical location, internal composition or ownership of its component parts. James Urquhart blog postJames Urquhart blog post

7

Cloud Computing isp g

virtualized compute power and storage d li d i l tf ti i f t t fdelivered via platform-agnostic infrastructures of abstracted hardware and software accessed over the Internet These shared on-demand ITover the Internet. These shared, on-demand IT resources, are created and disposed of efficiently, are dynamically scalable through a y, y y gvariety of programmatic interfaces and are billed variably based on measurable usage.

8

What does it mean by cloud?y

9

Multiple Delivery Models for Cloud Computing

P i t Cl d C i ll H t d

Cloud Sourcing ModelsOutsourced Government

p y p g

Private Cloud Commercially Hosted:Publically available Cloud Computing services offered through commercial sources that are dedicated and separate from the Public both physically and logically and must to remain to support heighted data security and privacy requirements. Access to these services are provided through a dedicated Government

Private Government Cloud :The cloud infrastructure is operated solely for an organization. It may be managed by the organization or a third party and may exist on premise or off premise.

r

i

v

a

c

y

)

High

provided through a dedicated Government Intranet and is not accessible from the Public Internet. Government Dedicated

Intranet

a

n

d

D

a

t

a

P

r

PrivateGovernment Cloud

Private CommerciallyHosted Cloud

Public Cloud:The cloud infrastructure is made available to the general

Community Cloud: The cloud infrastructure is shared by several organizations and supports a specific community that has shared concerns (e.g., mission, security requirements, policy, and compliance considerations). It may be managed by the

u

s

t

(

S

e

c

u

r

i

t

y

Public Internet

made available to the general public or a large industry group and is owned by an organization selling cloud services.

) y g yorganizations or a third party and may exist on premise or off premise.

Hybrid Cloud: The cloud infrastructure is a composition of two or more clouds (private, community, or public) that remain unique entities but are bound together by

T

r

u

PublicCloud

CommunityCloud

standardized or proprietary technology that enables data and application portability (e.g., cloud bursting).

Low Hybrid Government Cloud

10

3 Strategic Cloud Modelsg

11

3 Cloud Stack

SaaS(Software as a Service)

PaaS(Platform as a Ser ice)

IaaS

(Platform as a Service)

IaaS(Infrastructure as a

Service)

12

SaaS : Software as a Service

Most common cloud (Many providers of different services)

Software AdvantagesSoftware delivery model Increasingly

popular with SME

Advantages Pay per use Easy Consumer

Disadvantages Limited

functionality

Examples SalesForce GmailSMEs

No hardware or software to manage

Service delivered

Adoption Instant Scalability Security Reliability

functionality No control or

access to underlying technology

Gmail Yahoo! Mail Quicken Online

Service delivered through a browse API

13

PaaS : Platform as a Service

Containers & Closed Environment

Software delivery model

Advantages

Pay per use

Disadvantages

Restricted to what i il bl

Examples

Google AppllicationPlatforms are built

upon Infrastructure,

which is expensive

Instant Scalability

Good for

is available

Other independencies

AppllicationEngine

Mosso

Estimating demand is not a

science!

Good for developers

Reliability

independencies

Amazon Web Services: S3

Platform management is not

fun!

More control than Saas

Ti htl fi d

Heroku

SalesForcesDev PlatformTightly configured Dev Platform

14

IaaS : Infrastructure as a Service

Access to infrastructure stack: Full OS access

Fi llComputer

i f t t Firewalls Routers Load balancing

infrastructure delivery model

Pay per use Pay per use Instant Scalability Security Reliability Full control of environment and

Advantages Provide

compute and storage clouds

infrastructure

Premium price point Limited competitionDisadvantages

Virtualization layer (hardware/software) Limited competition

Amazon: EC2 GoGrid

E amples Amazon: S3 Nirvanix

Examples

15

Common Factors

Pay per use Instant ScalabilitySaaS Instant Scalability Security ReliabilityIaaS

PaaS

Reliability APIs

IaaS

16

Advantagesg

Lower cost of ownership Reduce infrastructure SaaS

management responsibility Allow for unexpected IaaS

PaaS

resource loads Faster application rollout

IaaS

17

Cloud Economics

Multi-tenanted Virtualisation lowers costs bySaaS Virtualisation lowers costs by

increasing utilisation Economies of scale afforded

PaaS

by technology Automated update policy

IaaS

18

Examples of usage SaaS

Y CRM k i i

p g

Your current CRM package is not managing the load or you simply dont want to host it in-house.use a SaaS provider such as pSalesforce.com

Your email is hosted on an exchange server in your office and it is very slow outsource thisyour office and it is very slowoutsource this using Hosted Exchange.

19

Examples of usage PaaS

You need to host a large file (5Mb) on your

p g

You need to host a large file (5Mb) on your website and make it available for 35,000 users for only two months duration. Use Cloud Front f Afrom Amazon.

You want to start storage services on your You want to start storage services on your network for a large number of files and you do not have the storage capacityuse Amazon S3S3.

20

Examples of usage IaaSp g

You want to run a batch job but you dont have the infrastructure necessary to run it in a timely manner Use Amazon EC2in a timely manner. Use Amazon EC2.

You want to host a website, but only for aYou want to host a website, but only for a few days. Use Flexiscale.

21

What is the cloud? Instant Scalabilitya s e c oud IT as a service

Pay per useInstant Scalability


Why is Best described in terms of what happened to mechanical power over 100 yrs ago


Why isCloud Computing?

p p g

Data processing, storage and software applications that used to run locally are now being supplied by big central computing stations. They're becoming, in essence, computing utilities.

SecurityAPIs

, p g

Reliabilityy

22

The Cloud = 10X Improvementsp

Ease of Use Scalability Risk Reliability Cost

23

Ease of Use

Deploy infrastructure with a mouse or APIDeploy infrastructure with a mouse or API No cabling, screwdrivers, racking, unboxing, buying Middle of the night Do it yourself remotely from anywhere anytime

24

Scalabilityy

See Ease of UseSee Ease of Use Control your infrastructure with your application Nothing to purchase and take delivery ong p y Instant

25

Risk

Nothing to buyg y Cancel immediately Change instantly, even operating

systems Throw it out Rebuild it instantly after testing Rebuild it instantly after testing

RISK

26

Reliabilityy

Based on enterprise grade Based on enterprise grade hardware

Design for failures:g Automatically spin up

replacements Use multiple clouds Use multiple clouds

27

Cost

Turn off the lights = turn offTurn off the lights turn off servers you arent using Ex: Turn off development

and test environments Pay for only what you use No need to buy in advance No need to buy in advance Zero Capital Outlay No contractsNo contracts

28

3 Global Mega Trends

Evolving Business M d l

Evolving Business M d l

1

ModelsModels

2Technology

AdTechnology

Ad 2AdvancementsAdvancements

3

Changing W kfChanging W kfWorkforceWorkforce

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IT t b i d t O i t tlThe Instant-On Enterprise IT turns business and government On instantly

Everything and everyone is connected

Everyone expects immediate gratification and instant results

Enterprise and IT one and the same

Respond to continuous opportunity and competition Respond to continuous opportunity and competition

Anywhere, any time, any way

30

Changing Government BUSINESS DRIVERSBusiness NeedBusiness Need Use Case ScenarioUse Case Scenario

High Variability in Computing NeedsEliminate need to build out for peak capacity requirements

Economic activity calculations e.g. CPI,GDP, Retail Sales

Monthly Payroll Annual Enrollments Annual Taxescapacity requirements

Temporary Computing CapacityRequire access to capacity for short periods of time

Development / Staging Migrations

Pension Funds / Superannuation

Marketing Promotions

Major Events (APEC, IMF,other Gov events)periods of time

Success Based GrowthLeverage standardized infrastructure and OPEX to scale as your business grows

SaaS/ISVs New

ministries/reorganizations/ merged ministries/agencies

g

Stimulus package funding & administration

Academic Grants

Cost Management & Reduction Consolidate and improve utilization without sacrificing performance and security

Healthcare Government Predictable Fees

Affordable HA Certification and Accreditation

merged ministries/agencies

securityOperational EmpowermentTransition from an IT Department to an Internal Central IT Service Provider

Social Security Internal Charge Back

National or Multi-Agency Public Security

Time to MarketAccelerate launches and respond to rapidly changing markets

New government eServices Technology &

Communications

Census and Statistics Rapid Service Launch

Government Private Cloud ModelGovernment Private Cloud Model

Government Agencies

T J tiH lth Public Ed ti D fT t Social

high security private cloud

Government Apps Store ( ie. Service Catalog and Portal)

Tax JusticeHealth Public Safety Education DefenseTransportSocial

Security

Service Request LayerMarketing & billing Monitoring & SLAs

IaaS (Infrastructure as a Services)

PaaS(Platform as a Services)

SaaS(Software as a Services)

r

i

t

y

SerM

anagemenIaaS (Infrastructure as a Services)

NetworkFacility Mgmt/Service Mgmt

Government Data Center

S

e

c

u

rvice nt/G

overnanc

Government Data Center

ce

32

Collaboration Services

Instant MessagingService

Desktop CollaborationService

Workplace Services

ComputingProvisioning

Desktop DataResiliency

S i

Deployment & ManagementServices

Central Asset & ConfigurationManagement Services

Desktop Services Messaging & Collaboration Services

Desktop ConferencingService

Presence AwarenessService

Desktop Access

ProvisioningService

Desktop DataEncryption

Service

Service

File and PrintService

DesktopSecurity

Management Services

Compatibility Testing Service

Software Delivery Service

Messaging ServicesDesktop AccessControl Service

SecurityService Short-Term Computing

Provisioning Service

Support ServicesService Desk

Messaging Services

Unified Mailbox Service

Mobile Email Service

Near-Line Email StorageService

CommonServices

Service Desk

Desk-side SupportService

Remote DesktopSupport Service

Self Help Portal

Service

Resilient Email ServiceSOE Computing

Lifestyle ManagementService

SOE ChangeManagement Service

SOE ProcurementService

Network Services

Self Help Portal

SOE Backup Service

SOE ManagementReports Service

SOE Billing Service

Security ManagementService

Network Infrastructure

RemoteAccessService

Network ServicesGovernmentIdentityManagementService

SOE UniversalMonitoring andManagementService

IP TelephonyService

GovernmentInternet AccessService

Local Area NetworkConnectivity Infrastructure

Network Infrastructure

Government Network OperatorsCentre (GNOC) Infrastructure

Global Wide Area NetworkConnectivity Infrastructure

33

Why Common Operating environment for Government?Government?

34

Cloud Capabilities Must be Tailored to G t U i N dGovernments Unique Needs

Cl d C ti

Federal Government Considerations for Cloud Computing

Software as a Service (SaaS)

Security & Data Privacy

Delivery & Operations

Off diff t E bl D l

Interoperability& Integration

Cloud Computing Services

Software as a Service (SaaS) Citizen Engagement (Wikis, Blogs, Data.gov) Government Productivity (Cloud based tools) Business Enablement (Salesforce.com) Enterprise Applications (Core Mission & Business Svcs)

Offer different levels of security and data privacy based on the application and

Enable adoption of Cloud Computing services in different Cloud

Develop interoperability standards in conjunction with the industry to

Platform as a Service (PaaS)

Database and Database Management Systems Developer / Testing Tools Virtual Environments

application and nature of the services provided.

Potential

different Cloud models including Public, Private, Hybrid and Community

industry to provide interoperability at the data infrastructure, platform and

Infrastructure as a Service (IaaS) Computing Storage

Virtual Environmentsstandardize Low, Med and High categories for Simplicity.

models. application levels.

Application hosting

35

Cloud Functional Architecture

36



Cloud Computing Best described in terms of what happened to mechanical power over 100 yrs ago


Cloud Computing in Public Sectorp p g


37

Government Initiatives

GTP

MAMPU have lead the initiatives to implement the EG programs and the utilization of ICT across government ministries and agencies

NEM

GTP ministries and agencies

ICT infrastructure should be able to inter-connect the government agencies as well as cater to the needs and requirement of government bodies inas well as cater to the needs and requirement of government bodies in delivering their services to the citizens

The government aims to further reduce bureaucracy and ease the process for doing business in Malaysia for foreign investors

National

10th MsiaPlan

g y g

With the increasing number of servers and data centres across the public sector, National

Green Tech Policy

the way to move forward would be to consolidate the ICT infrastructure towards reducing under-utilization of ICT hardware resources and improving the carbon footprint of the governments ICTfootprint of the government s ICT operations

38

Current Environment Overview

Disparate data centre & disaster recovery

Disparate network services &

connectivity

& disaster recovery centre infrastructure Non-standard end-

user computing standards

Inefficiencies in ICT infrastructure

High cost of maintenance

Non optimisedresource utilisation

39

operations

39

Current Environment Overview - Putrajaya Campus Network (PCN)Network (PCN)

40

Current Environment Overview EG*Net Architecture

41

Case StudyCase Study Infrastructure Consolidation

and G-Cloudand G Cloud

42

G-CLOUD PROGRAMME VISION- SINGLE PRIVATE CLOUD COMPUTING- SINGLE PRIVATE CLOUD COMPUTING

Standard desktop model provides users with access to G-Cloud Services

Desktop

Common Service

Govt App Store

Cloud platformservices

Hosting Infrastructure

services

Shared services

E il

Services

Off the Shelf

Find

Purchase

Promote as

Provisioning

Billing

ERP 1

ERP 2

HR 1

Email

VOIP

Office Apps

Public Cloud 1

PSN

The App Store is the gateway to purchasing services from the G-Cloud

Custom Services

*Common Service

Service management

Consolidated Data Centres

Public Cloud 2

Public Cloud 3

G-Cloud : bringing utility convenience to public sector ICT PSN*

G-Cloud : bringing utility convenience to public sector ICT efficient allocation of IT when its needed, through sharing standardised resources to reduce costsApplication Store: enabling faster, cost-effective and consistent certified solutions to business challenges through reusing and sharing applications and servicesData Centre Consolidation: delivering public sector ICT services from the g poptimum number of high performing, energy-efficient, cost-effective and standards-based data centres

*Source Intellect G-Cloud Stakeholder meeting , Jan 2010

43

Case Study yDesktop EUWS Management

(end user work space)

A Government Case studyA Government Case study

Success Metrics: Reduce Cost

Goals of EUWS consolidation: Lead to smarter purchasing of IT services by ensuring all Reduce Cost

Improve Productivity Improve Capability Improve Agility

Lead to smarter purchasing of IT services by ensuring all departments

benefit from the combined purchasing power of government, therefore reducing the unit cost of a desktop.

Enhance Mobility Improve Security

Free up scarce, specialised IT resources to enable them to work on higher value-adding business change initiatives.

Create a more productive and attractive work place environment, to ensure the government is competitive in attracting employees.

Enhance workforce agility by enabling staff to login from any government computer.

Reduce the effort, delays and costs associated with machinery of government changes, and

Significantly improve infrastructure security, and position t t d t i i d d f d d

45

government to respond to increasing demands for advanced information security.



Best described in terms of what happened to mechanical power over 100 yrs ago


Future Planning?p p g


46

To Be Strategies Overview

Objective

g

Areas of Concern

To increase public sector productivity, add value to services and improve efficiencies through a whole-of-government approach on ICT infrastructure.

Public Sector ICT infrastructures are currently not fully optimised due to redundancies and inefficiencies resulting from disparate ICT Infrastructure.

StrategyStrategy

Consolidation of Public

Sector

Establishment of Public

Sector Cloud

Consolidation of Data Centres

and Disaster Standardise

End User Computing

Development of Common

S it

Deployment of Mobile

C tiIncreasing U fNetwork

(1Gov*Net)Computing

InfrastructureRecovery Centres

Computing Infrastructure Security Infrastructure

Computing Solutions

Usage of Open Source

47

Consolidation of Public Sector Network (1Gov*Net)

To support policy purpose specified in RMK10 -Consolidation of WAN

( )

Consolidation of WAN.

Integrated whole-of-government network connecting federal, state and local government.

Agencies may access government applications from g y g ppany government office locations.

Agencies may access all government applications from a single network access.

Foundation to enable infrastructure consolidation & support future technology infrastructure (e.g. cloud computing).

K B fitKey Benefits

Reduced cost of procurement and services. Increased responsiveness to organisational

Enhanced service standards. Greater assurance of interoperability and security. New opportunities for more efficient information

sharing.change.

sharing.

48

Establishment of Public Sector Cloud Computing Infrastructure

Public Sector Cloud Computing Infrastructure

Infrastructure

Development of Private Cloud for the public sector for total control and security.

Enables agencies to select and host ICT services from a secure scalable and costservices from a secure, scalable and cost-effective shared environment.

Agencies will be able to obtain access to various cloud services through web portal which can be

id d d d ith id i i iprovided on-demand with rapid provisioning. Agencies procurement process will be faster.

Key Benefits Enable services to be provided on demand

Substantial savings due to sharing of common services, applications and infrastructure.

Enable services to be provided on demand. Enable faster provisioning of resources. Minimise redundancies.

49

Establishment of Public Sector Cloud Computing Infrastructure Cloud Computing Dimensions

C t l

Five distinct dimensions focused on key aspects, as necessary to plan and implement comprehensive cloud computing capabilities

Infrastructure - Cloud Computing Dimensions

Controls- Laws, Regulations & Business

Requirements Impacting Cloud Models- Audit Impact & Considerations

- Application criticality- Cloud provider SLA contracts

Finance- Cloud Computing Business Case- Chargeback Metrics & Models

p- Conformance to Standards,

Continuous Improvement

T h lProcess- Impact on IT Service Management

Processes- Change, Release, Config- Incident, Problem

Technology- Technology Integration- Technology Architecture

Standardization- POC Review- Application Rationalization

- Capacity Provisioning- Vendor Management

- Process Metrics

- Technology Standardization

Organization- Operating in the Cloud - Organizational

Changes

50

- Organization Change Management - Skills, Roles and Responsibilities- Right-Sizing- Governance Framework

50

ICT Infrastructure Roadmap

Pilot Projects

Establish pilot project for Public Sector Network, Cloud Computing Infrastructure, End User Computing Standardisation and0 1 years Pilot Projects End-User Computing Standardisation and Mobile Computing deployment.

0-1 years

Consolidation of Data Centers within Putrajaya & Klang Valley areas (Federal agencies).

Development of Federated Identity and Access Management to selected agencies. Public

Sector ICT C l lid i

1-2 years

Sector ICT Infrastructure

Integration Public Sector ICT

Infrastructure

Complete consolidation of the Public Sector Network.

Expansion of cloud computing services.

2-5 years

InfrastructureOptimisation

computing services. Consolidation of regional

Data Centers.

Provisioning of Infrastructure as a Service. Provisioning of Platform

as a Service. Provisioning of Software as a Service.

51

Unit Pemodenan Tadbiran dan Perancangan Pengurusan Malaysia, Jabatan Perdana Menteri

cloud computing.pdf

Documents

cloud infrastructure

cloud computingp

service cloud

c i computingcloud computing

shared i f t t i

p g6definitionscloud

computing utilities

tf ti i f t t