cloud computing for government b. victor chakravarty [email protected] october 6, 2009
TRANSCRIPT
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October 6, 2009 GovTech Summit 2009 2
INTERNET AS CLOUD
• The Internet has been represented as a cloud right since it was conceived in the Sixties.
• “We always drew networks as amoeba-like things.” --Vint Cerf
• “As this Internet was being conceived, … some used cloudlike sketches to represent the Internet itself.” --Bob Taylor
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October 6, 2009 GovTech Summit 2009 3
CONSIDER• Schlage LiNK,
http://consumer.schlage.com/LiNK/product_tour/default.asp
• PRO: Flexibility. Scalability. No single point-of-failure. More professional? Cost?
• CON: Ownership? Subscription termination? Privacy? Bandwidth? Addressing? Exit strategy? Security? Malware for the deadbolt?
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October 6, 2009 GovTech Summit 2009 4
WHAT IS CLOUD COMPUTING?
Beyond the hype, some characteristics:• Commoditized service• Appears personalized or branded• Delivered via the Internet• Rented/leased (not owned)• Zero fixed cost• Per-unit pricing• Dynamically scalable & elastic
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October 6, 2009 GovTech Summit 2009 5
IS IT CLOUD COMPUTING?• Purchasing from Drugstore.com?• Using Hotmail?• On-premise application?• On-premise infrastructure?• Schlage LiNK?• Internet store that uses
Amazon as the backend?• Timeshare on a supercomputer?
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October 6, 2009 GovTech Summit 2009 6
A LOT TO THINK ABOUT• What is it that you do best? Why do
you want to keep the rest?• Capital expenditure vs. pay-go?• Legal residency requirements? PII?
Discovery turnaround time?• Owned property vs. rented/leased• KPI -> SLA• Service disruption• Client devices (here to stay)• Degree of customization
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October 6, 2009 GovTech Summit 2009 7
MORE TO THINK ABOUT
• Helpdesk• Interfaces• Pipe size• Traffic shape• Legacy data assets• Legacy software assets• Legacy hardware assets• Exit strategy• Internet outage
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October 6, 2009 GovTech Summit 2009 8
VARIOUS FLAVORS
• Vertical slicing: software, platform, infrastructure
• Horizontal slicing: private cloud, government cloud, public cloud
• Vendors position themselves opportunistically: http://blog.appirio.com/2009/03/cloud-computing-next-evolution-or.html.
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October 6, 2009 GovTech Summit 2009 9
IN-HOUSE I.T. STAFF• Focus shifts from keeping the
engine running to solving actual business problems.
• Focus shifts from administration to governance.
• Creates new opportunities to collaborate more directly with the business.
• Cloud or not, adaptability and willingness to acquire new skills remain the most prized assets.
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October 6, 2009 GovTech Summit 2009 10
COSTS• Short Term: Depending on the
complexity of the transition, costs may actually go UP.
• Medium Term: Beyond the transition, costs will likely go DOWN.
• Long Term: At current level of competition, costs will likely remain low. Excessive consolidation may change the competitive landscape and drive costs back UP.
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October 6, 2009 GovTech Summit 2009 11
DYNAMIC SIZING• Scalability: Seamless capacity
provisioning for variations in demand (spikes and dips)
• Elasticity: On-demand scale-up and scale-down in granular steps
• Operationalize capital expenditure via predictable, periodic outlays through an installment plan.
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October 6, 2009 GovTech Summit 2009 12
GARTNER ON CLOUD EMAIL
GARTNER LEADER’S TOOLKIT 23
23
Tens of Millions
Lights Out
$24/User/Year
DAS
$3.75/GB/Year
6GB
No
Thin
The Consumerized/Socialized Internet in the Game: Cloud E-Mail vs. On-Premises E-Mail, Circa 2012
On-Premises CloudScale
Ops Model
Cost
Storage Type
Storage Cost
Storage Amount
Tape Backup
Client
5,000 to 10,000
Higher-Touch
$120/User/Year
SAN & DAS
$25/GB/Year
500MB
Yes
Fat
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October 6, 2009 GovTech Summit 2009 13
GOVERNMENT IN THE CLOUD• Federal: USA.gov (claims 90%
infrastructure cost reduction); Apps.gov
• Maine: MaineCare claims payment; Campground reservation; Central voter registry? Financials? HR? Private cloud data center?
• North Carolina-Apple data center• Michigan public cloud• Google Government Cloud: FISMA and
SAS 70 compliant by 2010
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October 6, 2009 GovTech Summit 2009 14
SUMMARY: PLUSES• Cost containment, pay-go• No maintenance or upgrades• Focus on actual solutions• Scalability and elasticity• Rapid deployment• Greener (financial impact)• More robust: security, fault-
tolerance, backup, recovery, archiving, discovery, etc.
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October 6, 2009 GovTech Summit 2009 15
SUMMARY: MINUSES• Pipe constraints?• Rough transition: Data loss?
Service disruption?• Poor service? Inadequate contract?
Relationship management overhead?• Data residency? PII? Discovery?• Broken customization & interface?• Transition for in-house I.T. staff?• Difficulty in changing providers ->
Effective lock-in and monopoly?