HAMMERCARE & CLOUD IT SERVICES

Weidenhammer is a full-service IT consulting firm that has been providing technology solutions for improved business performance since 1978. In todays increasingly competitive marketplace, Weidenhammer offers technology services and solutions that focus on enhancing business performance by effectively leveraging and extending corporate knowledge and resources, improving workflow and business processing, reducing information technology costs, and redefining how organizations securely access and manage their information assets.

For more than 35 years, Weidenhammer has been recognized as a trusted advisor, committed to ensuring the long-term success of our clients business goals and technology strategies.

Including its headquarters in Reading, PA, Weidenhammer maintains eight offices in Pennsylvania, Michigan, Colorado, and Arizona, and has 200 professionals on staff.

For additional information, visit our website at www.hammer.net, or call 866.497.2227

About Weidenhammer

IntroductionNetwork Operations Center (NOC) ServicesRemote Monitoring & ManagementTechnology Help DeskInfrastructure as a Service (IaaS) Managed Application HostingCo-Location ServicesWeb Hosting

Software as a Service (SaaS) Messaging & CollaborationE-mail ArchivingE-mail Encryption & Web DefenseE-mail DefenseHosted VoIP

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Table of Contents

All organizations have distinct needs they must consider when planning and operating. When the time arrives to weigh the pros and cons of developing or advancing your business, budgetary constraints and concerns typically take precedence.

Weidenhammers experience in managing technology for a wide variety of organizations has translated into the development of industry-leading best practices that will put your budgetary concerns at ease without sacrificing the critical performance you demand.

The recent progression of cloud computing services and corresponding benefits are well documented: improved operational efficiency, enhanced perfor-mance and controlled or reduced operating costs to name a few. Weidenhammer, in business for 35 years, continues to be at the forefront of this information technology development.

Recognizing the value and need for cloud services going forward, Weidenhammer has a division with-in our organization specific to this area. Branded as HammerCare, this group studies, develops and distributes an array of Cloud computing services designed to improve performance, resource utilization and cost efficiency.

Were transforming business in a highly competitive global business environment.

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Key benefits of these services include:

Significant decrease in downtime Improved network and hardware

performance Lower costs and increased efficiency

via smart resource allocation Protection against security breaches

Increased employee productivity by automating routine administrative

functions

Remote Monitoring and ManagementOur Remote Network Management and Support services ensure the optimal performance and administration of your network infrastructure. Through a combination of network and device monitoring, scheduled administration, problem determination and remediation, and onsite support, Weidenhammer can offer value-added services that supplement your IT resources and provide proactive management of the network.

Network Operations Center (NOC) Services

We manage your network, so you can manage your business.

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Key Benefits: Control or reduce operating costs

Focus internal IT resources on core business requirements

Outsource help desk services, quicker and more cost-effective than building

internal staff Eliminate the strain on your resources,

staff and infrastructure Available outside of your normal

work hours

Technology Help DeskWeidenhammers Technology Help Desk solution offers an affordable, scalable, highly-skilled technical call center, available 24 hours a day, 7 days a week. This solution is completely customizable to meet your IT support needs on either a full or part-time basis.

We Never Rest!

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Managed Application HostingWeidenhammers Managed Application Hosting improves portability, manageability, compatibility, and recovery of applications.

Weidenhammer provides hosting through our network of data center locations, all of which are SSAE16 Type II accredited. There is also a state-of-the-art Network Operating Center (NOC) located in our corporate offices in Wyomissing, PA. Weidenhammer special-izes in providing mission critical application hosting for a wide range of support requirements including high availability, management of Web, application, and database servers.

Infrastructure as a Service (IaaS)

Relax... We got this!

Benefits: Improve time to market by leveraging

our data centers and managed services to quickly roll out and support mission-

critical applications Reduce upfront costs by allowing you

to buy infrastructure and management on demand as a service, rather than

investing in assets and hiring new personnel

Mitigate risk in an environment of rapidly changing technology and

security issues through constant monitoring and improvement

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Co-Location Services Weidenhammers co-location services provide your business with the features of a large IT department, without the costs. Weidenhammers services allow you to delegate the day-to-day management and administration of your host-ing or application servers to our skilled profes-sionals. You can also leverage our SSAE16 Type II certified data centers to provide optimal power, monitoring, security, availability, bandwidth and connectivity. Weidenhammer resources provide continual administration, backup and recovery, monitoring and reporting, and optimal perfor-mance of your mission-critical applications.

Technology in your business,without the Headaches.

Benefits: Improved availability and efficiency

Better operational performance Scalability to meet your needs

Detailed reporting Better visibility and accountability

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Web HostingWeidenhammers Web hosting services complement our application development services. Web applications are deployed on shared Web servers and database servers to reduce costs to our clients while leveraging common tools and technologies required by many sites on a single server.

Web hosting packages are available to include

the following: DNS Hosting

Dedicated IP Address FTP Access

E-mail Hosting Spam Filtering

Statistics Reporting 24-hour support

We keep you running smoothly on the Information Super Highway.

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Messaging & CollaborationWeidenhammer uses Microsoft Exchange, the most popular and effective e-mail and collaboration platform available for business use. This communication tool will aid your organizations communication practices in the following areas: Improve communication with peers Improve communication with customers Increase employee productivity

Features: No software to buy

No hardware to buy Rapid deployment

Easy administration

Software as a Service (SaaS)

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E-mail ArchivingA recent study has indicated that 79% of all businesses now accept e-mails as written confirmation of approvals or orders. In addition, 83% of a businesss critical data can be found in its e-mail. As a result, Weidenhammer provides a cost-effective, reliable service that archives your e-mail in a secure setting, while still providing easy access.

This isnt your high school librarys card catalog!

Features: Reduce legal exposure with message

archiving Back-up data in real-time

Provide advanced search options and fast, accurate information retrieval

Search within attachments Perform message restore in seconds

Enhance business continuity

Benefits: Self-service for end users

Regulatory compliance E-Discovery steamlined

Reduced IT workload

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Weidenhammers e-mail encryption and Web Defense capabilities are an essential component for any business. Stop for a second and contemplate the business impact of your information falling into the wrong hands. A successful e-mail encryption solution prevents competitors from intercepting information they can use for their own benefit. Regardless of the information you are trying to protect, you are assured that your information is safe.

On the Web side, Weidenhammer offers a solution to secure Web threats with our Software-as-a-Service protection. Weidenhammers protection offers effective perimeter protection and economical control over unauthorized, unproductive workplace Internet access and bottom line cost-savings.

E-mail Encryption & Web Defense

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Features: Prevent malware from infecting PCs

from Web activity Provide anti-phishing measures to

promote a safer work environment Increase network capacity by limiting

access to bandwidth-intensive use with extensive URL filtering capabilities

Limit corporate liability due to employee access to inappropriate content

Benefits: Lower IT costs associated with

removing malware from infected PCs Increase network capacity by limiting

on-the-job surfing and blocking unauthorized downloads

Limit corporate liability due to employee access to inappropriate

content Protect employees from fraud and the

company from data theft and regulatory compliance violations

The best defense is a good offense!

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Well lock it up and hand you the key.

E-mail DefenseWeidenhammer provides an e-mail defense solution that utilizes sophisticated intelligent programming to produce highly accurate threat protection that detects, filters and controls spam.

Features: Spam, viruses, worms, and phishing

threats are blocked outside the network No integration or migration required

Activation with a simple MX record redirection

Benefits: Increase productivity

Effectively block 99.7% of all spam Fewer threats mean less desktop

cleanup and maintenance11

Features: Visualize the entire mobile

computing environment Manage users, devices,

documents and applications across the enterprise

Secure corporate data and enforce compliance

Benefits: Greater visibility over mobile devices

Manage the latest technology without the need for costly change

management exercises Integrated reporting and analytics,

users gain a significant level of actionable insights into their entire

mobility landscape Easily define and implement

compliance enforcement rules for smartphones and tablets to deal

with specific events and changes Gain access to business documents

on mobile devices while still ensuring complete visibility and control

Access your data anywhere and anytime.

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Weidenhammer is a Cisco Premier Partner. We pro-vide consulting and technical expertise in the design, implementation and support of Ciscos Unified Com-munications solutions. Weidenhammer engineers are experts in the following areas: Voice Security Wireless Network management

Our extensive experience supporting mission-critical data networks, combined with our knowledge of Cisco IP Communications, makes Weidenhammer uniquely qualified to assist in leveraging all the benefits of IP Communications, while still ensuring the network is properly designed to provide optimal performance and reliability.

Hosted VoIP

Communicate and CollaborateDrop us a line anytime.

Collaboration Video Presence

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Reading, PA (Corporate) | Lehigh Valley, PA | Lancaster, PA | Philadelphia, PA | Kalamazoo, MI | Denver, CO | Mesa, AZ

866.497.2227 | www.hammer.net