closing the gap · new business models differentiation process optimization systems integration...
TRANSCRIPT
between industrial and consumer experience
Leonne Kaldenbach & Anita Wierda
CLOSING THE GAP
Home / Leisure environment Work / Industrial environment
Home / Leisure environment Work / Industrial environment
Work / Industrial environment
Home / Leisure environment
GAP = LOGICAL
Home / Leisure environment
GAP = GROWINGWork / Industrial environment
HOME / LEISURE ENVIRONMENT
WORK / INDUSTRIAL ENVIRONMENT
Industrial
Worker
UI
Product
UI
Product
UI
Product
Remote
UI
Stand alone Connected Workflow suite Eco system
UI
Other Product
Other sw tools
UI
Product
UI
Product
Analytics
Remote UI
Other sw tools
Machine
Fleet Data
Mobile
Device
UX MORE IMPORTANT
UI
Product
UI
Product
Analytics
Remote UI
Other sw tools
Machine
Fleet Data
Mobile
Device
UX HELPS TO REALIZE NEW OPPORTUNITIES
• Continous updates
• Near real time information
• From reactive to predictive
• From product to services
• Optimized workflow
UI
Other Product
Other sw tools
UI
Product
UI
Product
Analytics
Remote UI
Other sw tools
Machine
Fleet Data
Mobile
Device
UX HELPS TO ALIGN DIFFERENT VIEWPOINTS
more cooperation, new approaches
time
Agile
LeanInnovation
6 sigma
Operational excellence
Predictive maintenance
Design4Service
Usability
Manufacturability
Shift toServices
New business models
Differentiation
Process optimization
Systems Integration
Business
Units
Production
Operations
R&DR&D
Business
Units
Operations
Production
BUILDING UX MATURITY
QuickScan
Structured Steps
Holistic Approach
Common language
Analysis Concept Development & Usability Testing Detail Design & Realisation
NSPYRE UX APPROACH
Design
Consultancy
User Research Ideation
Prototyping
Requirements, Design Principles,
Solution Directions, Use cases
Usability Testing
Validated Solution
Direction
Visual Design
Detailed Interaction Design
Style Guides, UI Specifications
Actual Front End Code
Users & Workflow
Insights
Clear scoping & goals
Implementation
Stakeholder
workshops
CoDesign
Workshops
Share Insight
Sessions
Monitor Goals & Progress
Front End Implementation
“This is a potential killer app. I cannot wait to start
using it”
PREDICTIVE MAINTENANCE
GROWING NEED FOR BETTER UX IN INDUSTRY
• Users demand better UX because they know it is possible
• Products get more user interfaces and more users
NSPYRE UX DESIGN OFFERS A STRUCTURED APPROACH TO
• Find and realize innovative solutions
• Improve speed of product development
CLOSING THE GAP between industrial and consumer experience
It’s not only possible…it has become necessary