clm application deck
DESCRIPTION
CLM Application Deck. Paleti Sainath. Business Analyst. Agenda. About CLM CLM lifecycle Survey C reation Survey Administration Survey R esults Archives Mobile Advantages Product pipeline Pricing About Quad One. About CLM. - PowerPoint PPT PresentationTRANSCRIPT
© 2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL1
CLM Application Deck
Paleti Sainath
Business Analyst
© 2014 QUAD ONE | WWW.QUADONE.COM | CONFIDENTIAL2
Agenda
• About CLM• CLM lifecycle
• Survey Creation• Survey Administration• Survey Results• Archives
• Mobile• Advantages• Product pipeline• Pricing • About Quad One
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About CLM
• CLM (Closed Loop Marketing) is a survey management tool which allows the users to create surveys and publish them at any time.
• CLM tool is specially designed for the Pharma Industry where surveys can be conducted on doctors and the results collated by SBO, AM, RM and the regions.
• CLM Application is available on desktops and also on Android tablets and phones as a mobile application.
• Using CLM application survey results are available immediately across the organization.
• Survey results are viewable in pie charts and bar graphs showing summaries and responses
• CLM application facilitates the role based access control allowing the users to have limited view option as per there role
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CLM Life Cycle
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Survey Creation
• Admin / Prod team can create surveys / campaigns
• One or more surveys can be created under each campaign
• A survey consists of a set of questions. These can be
Multiple choice Multi select Text field etc.
• Admin can set a start date and end date for a campaign
• Campaigns can be created region-wise, Team-wise or Brand-wise
• Campaigns can also be created targeting Doctors or Sales team
• Admin can also do the following Maintain Sales team data Doctor data Data can be imported from third
party applications or maintained online
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Survey administration
• Surveys can be administered to Doctors or the Sales Team.
• Surveys can be carried out on Laptop, tablet or mobile.
• Surveys can be carried out on tablets or mobile in both Offline and Online modes.
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Survey results
• Survey results are available to logged in users via dashboards.
• Dashboards display survey status – No of surveys completed, doctor-wise, PSR-wise.
• Survey results are available instantly• Survey results are collated SBO,
Area, Region, Zone and Nation-wide• Survey results are available to
SBO/PSR,AM, RM, NSM & HO.• Each user dashboard displays his
team data only.• Survey results can be viewed in the
form of raw data or pictorially in bar and pie charts.
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Archives
• Expired surveys are automatically moved to Archived section• These can be accessed at any time by SBO and product teams
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Mobile
• CLM is presently available on Android Tablets and Mobile.
• Users can download the CLM app from the Play Store and install on their devices
• Initial authentication is required to sign into the application
• Once authenticated, depending upon user, survey and doctor data is synched into the application
• Users can use the application without Internet to conduct surveys.
• The surveys are automatically updated to the CLM server whenever data connection (Wi-Fi & 3G) is available.
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Advantages
• CLM is a valuable touch point for PSRs to interact and connect with doctors.
• CLM is a powerful tool which helps in capturing, analyzing and rendering the data captured by the SBOs / PSRs
• CLM helps in understanding Doctors orientation/perception towards the product.
• CLM is helpful as a survey management tool, helping Pharma companies understand their customers and the market.
• Flexibility of CLM makes it comfortable to be used on both offline and online modes.
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Product pipeline
• Trend Line Surveys – Surveys, which can be set up one time and run for multiple months and display results as trend lines in front end.
• Surveys Add-ons – CLM application provides an add-on option to carry out different types of surveys like
Pre-Launch Survey Post – Launch Survey Competitor Survey Existing Product Survey
• Doctor summary section for SBO to view while administering surveys • Dashboard consisting of doctor feedback, expenses, Sales & ROI
(integration with other Quad One applications or as inputs into backend)
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Pricing
• CLM is available as both a Hosted and an On Premise solution.• On Premise Model
Cost of CLM application: Rs. 6.50 lacs/- (One time) Annual Maintenance @ 15%
• Hosted Model Cost of base application: Rs. 3.50 lacs/- (One time) Hosting, Maintenance, Support and updates cost per month: Rs.
30,000/month. Minimum 2 years commitment Updates to the product will be automatically made available to
client.
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About Quadone
• Quad One is a 13 year old Life sciences technology company based out of Hyderabad, INDIA.
• Quad One provides IT products and services in the Pharma, Health Care and eCommerce segments
• Quad One’s proprietary software - eDoctor is a web-based scheduling / rostering system for hospitals and clinics
• Quad One’s leading pharmaceutical product – Clinion™ is an EDC and a CDM software being used by some of India’s largest CROs
• Quad One is expertise in Digital marketing and SEO services.• Quad One is a leading mobile App provider in different platforms like
Android Windows IOS
• Quad One has leading Pharma and Healthcare companies in India as its clients including – Dr. Reddy’s, Apollo Hospitals, Max Neeman and Narayana Hrudayalaya
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Thank you
Paleti Sainath
Business Analyst