clinical and safety performance metrics (october 2021)

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CLINICAL AND SAFETY PERFORMANCE METRICS Executive Dashboard NIH Clinical Center October 2021

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Page 1: Clinical and Safety Performance Metrics (October 2021)

CLINICAL AND SAFETY PERFORMANCE METRICS Executive Dashboard

NIH Clinical Center October 2021

Page 2: Clinical and Safety Performance Metrics (October 2021)

Infection Control Metrics • Hand Hygiene • Central-Line Associated Bloodstream Infections

• Whole-House • Intensive Care Unit

• Catheter Associated Urinary Tract Infections • Intensive Care Unit • Surgical Oncology

• Surgical Site Infections

Page 3: Clinical and Safety Performance Metrics (October 2021)

Hand Hygiene Compliance

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0% 2020-Q2 2020-Q3 2020-Q4 2021-Q1 2021-Q2

Page 4: Clinical and Safety Performance Metrics (October 2021)

Whole-House

Central-Line Associated Bloodstream Infection (CLABSI) Rate In

fect

ions

per

1,0

00 c

athe

ter d

ays 1.20

1.40

1.00

0.80

0.60

0.40

0.20

0.00 2020-Q2 2020-Q3 2020-Q4 2021-Q1 2021-Q2

Page 5: Clinical and Safety Performance Metrics (October 2021)

ICU Central-Line Associated Bloodstream Infection (CLABSI) Rate

Infe

ctio

ns p

er 1

,000

cat

hete

r day

s

3.00

2.50

2.00

1.50

1.00

0.50

0.00

ICU CLABSI Rate NHSN ICU Benchmark

2020-Q2 2020-Q3 2020-Q4 2021-Q1 2021-Q2

2013 CDC National Healthcare Safety Network (NHSN) Benchmark: Critical Care Units, Medical/Surgical -major teaching mean 1.1

Page 6: Clinical and Safety Performance Metrics (October 2021)

ICU Catheter-Associated Urinary Tract Infections (CAUTI) Rate

Infe

ctio

ns p

er 1

,000

fole

y da

ys

5.00

4.50

4.00

3.50

3.00

2.50

2.00

1.50

1.00

0.50

0.00

ICU CAUTI Rate NHSN ICU Benchmark

2020-Q2 2020-Q3 2020-Q4 2021-Q1 2021-Q2

2013 CDC National Healthcare Safety Network (NHSN) Benchmark: Critical Care Units, Medical/Surgical -major teaching mean 2.7

Page 7: Clinical and Safety Performance Metrics (October 2021)

Surgical Oncology Catheter-Associated Urinary Tract Infections (CAUTI) Rate

Surgical Oncology CAUTI Rate NHSN Medical/Surgical Benchmark 5.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

Infe

ctio

ns p

er 1

,000

fole

y da

ys

1.00

0.50

0.00 2020-Q2 2020-Q3 2020-Q4 2021-Q1 2021-Q2

2013 CDC National Healthcare Safety Network (NHSN) Benchmark: Inpatient Wards, Medical/Surgical mean 1.3

Page 8: Clinical and Safety Performance Metrics (October 2021)

Surgical Site Infections

Infe

ctio

ns p

er 1

00 p

roce

dure

s

4.50

SSI Rate 2018 - 2019 Clinical Center Average

4.00

3.50

3.00

2.50

2.00

1.50

1.00

0.50

0.00 2020-Q2 2020-Q3 2020-Q4 2021-Q1 2021-Q2

Page 9: Clinical and Safety Performance Metrics (October 2021)

Nursing Quality Metrics • Falls • Pressure Injury • Medication Administration Barcoding

Page 10: Clinical and Safety Performance Metrics (October 2021)

Inpatient Falls Rate

Quarterly Rate Inpatient Falls with Injury NDNQI Benchmark

3.00

2.50

2.00

0.00 Q2 CY 2020 Q3 CY 2020 Q4 CY 2020 Q1 CY 2021 Q2 CY 2021

0.50

1.00

1.50

Falls

per

1,0

00 p

atie

nt d

ays

Page 11: Clinical and Safety Performance Metrics (October 2021)

Pressure Injury Prevalence

Quarterly Rate National Mean (NDNQI) Stage 3 + 4 Pressure Injury Prevalence 7

6

2

% o

f sur

veye

d pa

tient

s with

pre

ssur

e in

jury

5

4

3

1

0 Q2 CY 2020 Q3 CY 2020 Q4 CY 2020 Q1 CY 2021

NDNQI Benchmark for Total Pressure Injury Rate only

Page 12: Clinical and Safety Performance Metrics (October 2021)

Medication Administration Barcode Use

% B

arco

de U

se

100% Clinical Center Rate Goal

99%

98%

97%

96%

95%

94%

93%

92%

91%

90% Q2 CY 2020 Q3 CY 2020 Q4 CY 2020 Q1 CY 2021

Page 13: Clinical and Safety Performance Metrics (October 2021)

Emergency Response • Code Blue and Rapid Response

• Types of P atients • Type of E vent • Patient Disposition

Page 14: Clinical and Safety Performance Metrics (October 2021)

Code Blue Response: Types of “Patients”

250

200

150

100

50

0

Inpt 6 20 23 14 32 95 Outpt 1 6 12 15 14 48 Employee 4 10 10 11 12 47 Visitor 2 1 2 2 1 8 Incorrect Calls 0 0 0 0 0 0

Num

ber

Q2 CY 2020 Q3 CY 2020 Q4 CY 2020 Q1 CY 2021 Q2 CY 2021 Total

Page 15: Clinical and Safety Performance Metrics (October 2021)

Code Blue Response: Type of Event

250

200

150

100

50

0

Brain Code 0 0 2 4 1 7 Arrest 0 6 3 2 11 22 Acute Emergency 9 21 24 13 18 85 Stable Event 4 9 18 24 28 83

Num

ber

Q2 CY 2020 Q3 CY 2020 Q4 CY 2020 Q1 CY 2021 Q2 CY 2021 TOTAL

Page 16: Clinical and Safety Performance Metrics (October 2021)

Code Blue Response: Patient Disposition

Q2 CY 2020

Q3 CY 2020

Q4 CY 2020

Q1 CY 2021

Q2 CY 2021 TOTAL

Transfer to ICU 4 15 13 7 16 55 Transfer to OSH 4 9 14 15 11 53 Remained on Unit 4 10 11 13 17 55 Expired 0 1 1 2 4 8 Released 1 0 0 1 0 2 Other 0 1 8 5 10 24

0

50

100

150

200

250

Num

ber

Page 17: Clinical and Safety Performance Metrics (October 2021)

Rapid Response Team: Patient Disposition

Q2 CY 2020

Q3 CY 2020

Q4 CY 2020

Q1 CY 2021

Q2 CY 2021 Total

ICU 2 5 4 11 2 24 Unit/Other 0 6 1 1 9 17 Remained on Unit 3 5 17 12 14 51

0

10

20

30

40

50

60

70

80

90

100

Num

ber

Page 18: Clinical and Safety Performance Metrics (October 2021)

Blood and Blood Product Use • Crossmatch to Transfusion (C:T) Ratio • Transfusion Reaction by Class • Unacceptable Blood Bank Specimens

Page 19: Clinical and Safety Performance Metrics (October 2021)

Crossmatch to Transfusion (C/T) Ratio

C/T Ratio CC C/T Ratio Goal 2.50

Cros

smat

ch to

Tra

nsfu

sed

Uni

ts R

atio

2.00

1.50

1.00

0.50

0.00 Q2 CY 2020 Q3 CY 2020 Q4 CY 2020 Q1 CY 2021 Q2 CY 2021

The NIH CC goal is to have a C:T ratio of 2.0 or less. Monitoring this metric ensures that blood is not held unused in reserve when it could be available for another patient

Page 20: Clinical and Safety Performance Metrics (October 2021)

Transfusion Reactions by Class

Perc

ent o

f Tra

nsfu

sion

s

Anaphylactic

0.45%

0.40%

0.35%

0.30%

0.25%

0.20%

0.15%

0.10%

0.05%

0.00%

Other Febrile, Nonhemolytic Hemolytic, Septic, Anaphylactoid, and TRALI

Q2 CY 2020 Q3 CY 2020 Q4 CY 2020 Q1 CY 2021 Q2 CY 2021

Page 21: Clinical and Safety Performance Metrics (October 2021)

Unacceptable Blood Bank Specimens

Perc

ent U

nacc

epta

ble

Spec

imen

s

% Specimens with Collection Problems CC Threshold 3.5%

3.0%

2.5%

2.0%

1.5%

1.0%

0.5%

0.0% Q2 CY 2020 Q3 CY 2020 Q4 CY 2020 Q1 CY 2021 Q2 CY 2021

Page 22: Clinical and Safety Performance Metrics (October 2021)

Clinical Documentation • Medical Record Completeness

• Delinquent Records • “Agent for” Countersignature Adherence • Unacceptable Abbreviation Use

• Accuracy of Coding

Page 23: Clinical and Safety Performance Metrics (October 2021)

Delinquent Records (>30 days post discharge)

% re

cord

s del

inqu

ent a

fter

30

days

% Records Delinquent Joint Commission Benchmark

100.0%

90.0%

80.0%

70.0%

60.0%

50.0%

40.0%

30.0%

20.0%

10.0%

0.0% Q2 CY 2020 Q3 CY 2020 Q4 CY 2020 Q1 CY 2021 Q2 CY 2021

Page 24: Clinical and Safety Performance Metrics (October 2021)

"Agent for" Orders Countersignature Compliance

% v

erba

l ord

ers s

igne

d in

72

hour

s

100%

% of Compliance CC Goal

95%

90%

85%

80%

75%

70%

65%

60%

55%

50% Q2 CY 2020 Q3 CY 2020 Q4 CY 2020 Q1 CY 2021 Q2 CY 2021

Page 25: Clinical and Safety Performance Metrics (October 2021)

"Do Not Use" Abbreviation Adherence

Compliance with Abbreviation Use CC Goal

100%

95%

90%

85%

80%

75% Q2 CY 2020 Q3 CY 2020 Q4 CY 2020 Q1 CY 2021 Q2 CY 2021

% a

ppro

pria

te u

se o

f abb

revi

atio

ns

Page 26: Clinical and Safety Performance Metrics (October 2021)

Accuracy of Record Coding

% a

ccur

acy

of c

odin

g

Accuracy of Coding CC Goal

100%

80%

70%

60%

50%

40%

30%

20%

10%

0% Q2 CY 2020 Q3 CY 2020 Q4 CY 2020 Q1 CY 2021 Q2 CY 2021

90%

Page 27: Clinical and Safety Performance Metrics (October 2021)

Employee Safety • Occupational Injury and I llness

Page 28: Clinical and Safety Performance Metrics (October 2021)

Recordable Occupational Injuries and Illnesses Among CC Employees in CY 2021

TRC: Total Recordable Cases; ORC: Other Recordable Cases; DAFW: Days Away From Work; DJTR: Days Job Transfer, Restriction; DART: Days Away, Restricted or Transferred (DAFW + DJTR)