clickers applied @ htm3135 airport management and operations dr markus schuckert workshop 3 engaging...
TRANSCRIPT
Clickers applied @HTM3135 Airport Management
and Operations
Dr Markus Schuckert
Workshop 3Engaging students with "Clickers" – Strategies and
innovations to engage students with Clickers questions Date: Aug 20th, 2015
2
The Basics of Airport Operations: “3-Letter- Codes”
ZRHCPTMIA
3
Name of the Destination CPT.Rank Responses1 CAPE TOWN2 CAPE TOWN IN...3 CAPE TOWN 456 Other
Values: Value Matches: 0 CAPE
TOWN
CAPE TOW
N INTE
RNATIONAL A
IRPORT
CAPE TOW
N
57%
7%
36%
4
Turnaround Schedule Steps: Airbridge, Doors, Disembarking
open passenger doors
open cargo doors
passenger disembarking
5
Exept from emergency, who is allowed to open aircraft doors?
A. Everyone working at airport
B. Cabin crew and handling staff
C. Cabin crew onlyD. Cabin crew and pilots
Every
one work
ing at airp
ort
Cabin crew and handlin
g ...
Cabin crew only
Cabin crew and pilo
ts
25% 25%25%25%
open passenger doors
6
How is this vehicle called:
A. GeneratorB. Air starterC. Air conditionerD. Fuel pump
Generator
Air sta
rter
Air conditi
oner
Fuel p
ump
25% 25%25%25%
7
Turnaround Schedule Steps: De-icing
8
Ice on departing aircrafts …
A. Does not matter, it will fall off during take off.
B. Is not critical, it will melt because of the heat from the engines.
C. Has to be removed because it makes flaps stuck and risese the weight of the plane.
D. Has to be reoved because the pilot and passenger cant see properly.
Does not m
atter, it w
ill fa..
Is not c
ritica
l, it w
ill melt.
..
Has to be re
moved becau..
Has to be re
oved because
...
25% 25%25%25%
9
10
What is a ULD?
• UnitLoadingDevice
• “Container”
11
12
What means ULD?
A. Unloading deviceB. Unit Loading DeviceC. United Loading
DirectorD. Petbox
Unloading d
evice
Unit Load
ing Devic
e
United Lo
ading Directo
r
Petbox
0% 5%0%
95%
13
Fastest RespondersSeconds Participant Seconds Participant24.851 2FF9B18324.851 2FF9B17224.851 2FF9B15727.893 2FF9B15633.384 2FF9B15433.384 2FF9B15333.384 2FF9B15035.615 2FF9B15135.615 2FF9B14E39.577 2FF9B14F
14
Having a look....
4:49
15
This bag handling procedure is OK?
A. TrueB. False
True
False
88%
12%
16
What is wrong with this process?
A. Missing beltB. No ULD usedC. Unsafe loading
standD. All of aboveE. No of above
Miss
ing belt
No ULD
used
Unsafe lo
ading s
tand
All of a
bove
No of above
0% 0% 0%0%0%
17
4:49
18
What do you think about this procedure? (M2)
A. This is appropriate handling technique?
B. This is inappropriate!
C. Can not tell.
This is a
ppropria
te handli..
This is i
nappropria
te!
Can not tell.
6%
67%
28%
19
20
Is this a standard procedure (M3)?
A. Yes, fully.B. Yes, but .....C. Not at all!D. I have no opinion.
Yes, fully
.
Yes, but ..
...
Not at a
ll!
I have no opinion.
24%
0%6%
71%
21
Having a look....Passenger Perception of Baggage Handling.....
4:49
22
What happened here?
A. Not enough space on trolley/cart.
B. Sorting bags.C. To much manpower.D. Not of above.
Not enough sp
ace on tr
...
Sorting bags
.
To much
manpower.
Not of a
bove.
17%
0%0%
83%
Thank You very much! Time for Questions and Remarks.感谢大家！ 敬请提问与提意见。
Dr Markus Schuckert 馬思勤Assistant ProfessorSchool of Hotel & Tourism ManagementThe Hong Kong Polytechnic University17 Science Museum RoadTST-East, Kowloon, Hong Kong SARTel.: +852 3400-2321Fax: +852 2362-9362Email: [email protected]: www.polyu.edu.hk/htm