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Gippsland Referral Workshop

Working in councilsUsing SPEAR

Leon Wilson29 August 2012

DM #7389517

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Council Benefits of SPEAR

Lodgement & processing

•Submission standardized

•Records Management- Reduction in paper, scanning (mailing), storage

- Electronic documents loaded in Council’s systems

•Transparency - all parties can see docs- Less phone calls & better reporting

•24/7 lodgement

•Data entry

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Council Benefits of SPEAR

Referral benefits

• Referral & Responses not lost in mail

• All parties know when actions happen

• All parties can see requirements

• Less phone calls chasing referrals

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Council Benefits of SPEAR

Issuing of documents

• Permits are only printed once for file- if at all

• Endorsed plans signed at same time- the more pages the greater the benefit

• Certification and SOC are delivered immediately

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Volume of SPEAR apps

Overall - City of Melbourne

19 Planning staff

1147 Applications processed per annum

236 (21%) Applications per annum processed via SPEAR

18 Planning = 2%

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Volume of SPEAR apps

Subdivisions - City of Melbourne

4 Land Survey Team staff

230 Applications processed per annum

218 (95%) Applications per annum lodged and processed via SPEAR

Last 12 months 5 hosted for referralCertifications approx 125 and re-certification 15

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Why HostReferrals is the main reason

Letters of referral & responses not lost in mailsaves postage and paper

Referral authority only responds in SPEAR

IssuesApplicant has to wait for responsesEmailed out when we have time?

SPEAR Hosting

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SurveyorsEncouragement!Lost documents for re-certificationReferrals only in SPEAR – waitingProcess quicker

PlannersInformation SessionsProcess quicker

Encouraging use of SPEAR

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BenefitsAuto acceptanceLess data entryNo (scanning) profiling or moving documentsSavings in time and paperRecords Management (documents in correct location)

Moving forwardElectronic filingMore functionality

SPEAR A2A

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Questions?