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Spectator Healthcare Concepts Total Service Solutions

Spectator Video Technology

develops and commercialises cutting-edge

Video Control and Service Centre Platforms globally

for a wide variety of applications in

Security, Healthcare and Communication

IntroductionTechnology, Concepts & Products

To develop and introduce new solutions worldwide for missioncritical applications in Security, Healthcare and Communication

To be the global partner of choice for providing

Total Concept and Platform based Solutions

To improve the Healthcare access and Quality-of-Life for allthose in need, independent of colour, gender, race, religion,social status and geographical location

IntroductionMission Statement and Goals

Regional OfficeManizales - Colombia

Spectator HQMade - Netherlands

Regional OfficeKiev - Ukraine

Local OfficeSão Paulo - Brasil

Regional OfficeCape Town – South Africa

Regional OfficeManama - Bahrain

Spectator Video TechnologyGlobal Offices

Click to edit Master titleClick to edit Master titleTypical Security customers and partners:

• Private Security Monitoring companies (worldwide)

• Authorities, such as;

• German police (NRW, since 2006)

• SAPS (World Championships Soccer 2010)

• MOI Bahrain, Min Civil Defence Qatar

More than 10 years of experience in the use of video technology andapplications in Healthcare, e.g. CamCare (2004) and PAL4 (2008)projects, the Netherlands:

• Home Care organisations

• Healthcare Insurance companies

• Hospitals

• Telco’s/ ISP’s

IntroductionHistory and Customers

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Remote care for >700 patients (Sensire Homecare NL)

Live video via ISDN set-up box and TV

24/7 support, e.g. for emergency verification, drug adherence, information & monitoring

Conclusions: higher efficiency & less costs for Homecare organisation; improved safety feeling and care quality for patients

HistoryCamCare (2004)

Click to edit Master titleClick to edit Master title24/7 remote care over IP (internet)

Thousands of patients at about 15 Homecare organisations (NL)

Menu via touchscreen PC

Tele-consult nurse & doctor

Videoconference family & friends

Access to live and recorded video content (e.g. church TV) & multimedia

Interactive games against loneliness

Predecessor of mobile applications

HistoryPAL4 (Personal Assistance for Life; from 2008)

Spectator Video TechnologyHealthcare Solutions

Spectator Communication Platform

Multidisciplinary and Multi-protocol Control Centre Solution with a unique combination of Alarm Receiving (ARC), Video Management (VMS) and Information

Management (PSIM) Features

Spectator Communication PlatformSCP

Combination of ARC (alarm receiving), VSM (video management) and

PSIM (management information) call centre concept

Multi-application platform for Security, Healthcare & Communication

Modular & scalable; local & remote workstations

Communication with fixed and mobile devices (smartphone/ tablet)

Call Transfer escalation options to other workstations or other SCP

Spectator Communication PlatformUnique combination of USPs (I)

Recording & snapshot function (auditable)

Build-in communication management (VOIP, SMS, mail)

Integrated triage system and biosensor dashboard

Reporting tools & communication with 3rd party databases (e.g. EPF)

High level operator tools, e.g. camera and remote control (switch, PTZ, multiple view)

Spectator Communication PlatformUnique combination of USPs (II)

Alarm Monitor

Alarm Queue

VoIP interface

Contact details/ history

Action plan/ triage

Spectator Communication PlatformOperator Graphical User Interface

Video Monitor

Video window

Camera selection

Output control

PTZ control

Multilayer Graphical Map

Interactive icons

Reference pictures

Location mobile alarm

Biosensor dashboard

SCP SolutionsVertical Markets

Home care is becoming an increasingly important topic

Elderly, less mobile and ill persons want to live longer independently in their own homes

Relatives worry about leaving those in need of care alone

HealthcareElderly care

Strong/ rapid ageing population (65+) in large countries due to smaller families since the 1950s >> 8 – 10% growth in European Telecare Market

Elderly Care Personal Alarm Systems (PAS)

EU-Countries Total population 2014 (in M) Growth 2010 – 2014 (in M) 65+ 2014 (in M) PAS Users 2014

UK 64,5 5,4 11,3 1.700.000

Germany 81,2 0 16,6 800.000

Spain 46,8 7,6 8 800.000

Sweden 9,8 0,9 1,8 700.000

Norway 5,2 0,8 0,7 350.000

Netherlands 16,9 1,1 2,5 120.000

Denmark 5,6 0,2 0,9 100.000

Belgium 11,2 1 2 80.000

Ireland 4,6 1 0,8 80.000

France 64 5 10,6 70.000

Turkey 75 2,9 7 0

Total 384,8 385 62,2 4.800.000

Technical:• Old concept; no or low-level of verification of incoming alarms

• No audio communication in panic button

• Indoor use only

Conceptual:• Negative image

• >95% of incoming alarms are NOT emergency related

Conclusion/ new challenges:• Need for alarm verification

• In- and further outdoor use

• Communication!

Elderly Care PAS issues

Elderly CareUpgrade PAS > VAS system

• Upgrade existing PAS >> Next generation PAS• Social alarm with video verification• Panic button with fall sensor• Bidirectional audio connection • Remote control (e.g. door, equipment)• Basic version without VAS Box

Elderly CareVAS alarm verification

IP

IP

Elderly CareHomeCare/ Security – SmartHome

Mobile panic button with integrated 3G/ 4G SIM card

Built-in 3D G-sensor for motion shock alarm (Fall sensor)

Indoor and outdoor use

Flawless communication with the SCP platform

High-quality bidirectional audio

Accurate GPS positioning info

Geo fencing and over-speed alarm

Micro USB charger

Elderly CaremPAS (indoor & outdoor)

Spectator Video TechnologyHealthcare Applications & Products

eHealth, mobile Care (mCare) &

Tele-medicine Solutions

Click to edit Master titleClick to edit Master titleeHealth/ mobile Care/ Tele-medicine

Current issues

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Communication!

Data

Response Cloud

Click to edit Master titleClick to edit Master titleModular set-up with customizable interface

Panic button for medical emergency with GPS location info and bidirectional audio & video

Tele-consult (Primary Care)

Tele-support to care workers

Video communication with family, friends and volunteer organisations

Live & recorded video streams (e.g. info on diseases, treatments, healthy living, Church-TV)

Security cameras & remote control (domotics/ home automation)

Interactive agenda for doctor appointments

eHealth/ mobile Care/ Tele-medicineBiDiApp – mobile Care

Click to edit Master titleClick to edit Master titleeHealth/ mobile Care/ Tele-medicine

BiDiApp - mCare

Click to edit Master titleClick to edit Master titleMore than 75% of all patients expect to use digital services in the future

Tele-medicine/ eHealth/ mCareAcceptance IT technology & social media

Healthcare access is a top 3 priority for any citizen all over the world

The Spectator Communication Platform is THE future-proof platform for integrated Primary Care & eHealth Call Centre solutions

New Healthcare insurance concept with remote Healthcare services

Integrated (B2B) solutions with the existing Healthcare chain, but also independent (B2B2C/ B2C) concepts, accessible for all citizens (low monthly fees; USD 2-3)

In contrary to existing linear business models > exponential growth

eHealth/ mobile Care/ Tele-medicinePrimary Care

Primary Care Call CentreTele-consult

IP

IP

Chronic diseases are the leading causes of death and disability, e.g. heart disease, stroke, cancer, diabetes, obesity and arthritis

Chronic care accounts for the majority of the global healthcare expenditures

Remote monitoring and transmission of medical data largely

improves:• Balancing treatment regimes

• Reduction of medicine intake and costs

• Efficiency of patient-specialist contact

• Wellness and Quality-of-Life

eHealth/ mobile Care/ Tele-medicineChronic Care

Remote support, e.g. for cardiac, pulmonary and diabetes patients

Tracking of most important indicators via SCP dashboard

Chronic CareBiosensors

IP

Blood pressure

Oximeter

Glucometer

eHealth/ mobile Care/ Tele-medicineIntegrated Call Centre Solution

PAS/VAS

mPAS

Professional Care/ Service Centres

Community:• Family & Friends• Volunteers

BiDiAppHP Compaq

Tele-assistance Room

Mobile/ one-screen workstation solution

Biosensors

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* Deloitte UK connected health 2015

eHealth/ mobile Care/ Tele-medicineDigital Healthcare Market

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No initial investments; based on a long-term SCP partnership agreement

Turn-key installation and commissioning

Training and certification of operators, supervisors and administrators

24/7 Service-on-Line; hardware maintenance and software upgrades

Fixed monthly, quarterly or annual connection/ license/ usage fees (only operational costs)

Spectator Video TechnologyBusiness Model

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Many cloud solution and new devices not integrated nor manageable with other applications and devices

Need for high level integration of measurements, devices, communication and database information in one sustainable solution

The Spectator Communication Platform (SCP) is future proof!

Driving factors: Cost reduction and increase of efficiency for Healthcare insurance companies, Homecare organisations and Hospitals

Real goals & Vision: Improved Healthcare access and Quality-of-Life for all, independent of colour, gender, race, religion, social status or geographical location

eHealth / mobile Care/ Tele-medicineConclusions

Thank you for your attention