cleaning_technology_training_courses_20101

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Dry-cleaning & LaundryTraining Courses

Directory of

2010

SATRA is a preferred training provider of

The Guild of Cleaners and Launderers

About the courses

The training courses are held in our fully equipped training centre atSATRA House Kettering. The centre is equipped with dry-cleaningmachines, stain removal tables and finishing equipment as well asclassroom facilities. We can provide information regarding local

accommodation on request. Lunch and refreshments are included inthe course cost.

The courses are run in a friendly relaxed atmosphere because we

believe training should be enjoyable and memorable. Our tutors are fullyexperienced in dry-cleaning and are well recognised within the industry.

The training courses are designed to provide underpinning knowledge

together with practical skills.For those unable to travel we can arrange courses to be held on your

premises providing adequate equipment and space is available.

SATRA is totally independent and is not linked to any suppliers.



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SETTING UP A DRY-CLEANING SHOP

2 days £410

This course is a must for those wishing to invest in setting up a

dry-cleaning unit or laundry business.

Course content

G Estimating customer volume G Equipment requirements

G Equipment capacity G Layouts

G Work flow G Working environment

G Ancillary equipment G Fixtures and fittings

G Storage rails G Best working practices

G Merchandising G Profit and loss

G Business plans

RECEPTION SKILLS

1 day £205

The course is designed to meet the needs of those involved

directly or indirectly with customers in both laundry and dry- cleaning businesses.

Course content

G Linked sales G Examination procedures

G Services G Realistic expectations

G Care labels G Avoiding complaints

G Health & Safety G Customer care

G Handling complaints professionally

DRY-CLEANING PRACTICE

2 days £410

The course includes practical and theoretical work and is

suitable for; G Someone new to dry-cleaning G Supervisors

G Managers and owner/operators G Machine operators

Course content

G The technology of dry-cleaning G Process selection

G Machine parts and processes G Health and Safety

G Solvents of all types G Solvent handling

G Operator maintenance G Protecting delicate items

G Understanding detergents G Classification of loads

G Understanding care labels G Pre-cleaning inspection

G Solvent emissions directive G Troubleshooting

STAIN REMOVAL

2 days £410

The course includes practical and theoretical work and is

suitable for;

G Someone new to dry-cleaning G Spotters

G Managers and owner/operators G Supervisors

Course content

G Setting up the workstation G Kit chemicals

G Use and care of equipment G Stain identification

G Selection of removal agent G Stain removal techniques

G Stain removal from delicate items G Raw chemical spotting

ADVANCED DRY-CLEANINGFor dry-cleaners to move to an advanced level

CHALLENGING GARMENTS – TEXTILES

1 day £205

Course content

G Fault recognition: Identifying faults, recognising causes of

damage, demonstration of common faults and damagedgarments

G Determining responsilbility: Identifying dry cleaning faults,

manufacturing faults and wear induced problemsG Pre-cleaning inspection: Testing for colour fastness, solvent

sensitivity on accessories

G Remedies: Rectification of dry-cleaning faults

G Constructing a professional letter: Explaining simply and

professionally what has gone wrong and helping the customersolve the problem

FINISHING

1 day £205

The course is mainly practical with students encouraged to use

free steam presses; ironing tables; formers, cabinets. The

course is suitable for ;

G Someone new to finishing G SupervisorsG Those involved in pressing G Managers

G Owner/operators

Course content

G Setting up the work station G Pressing aids and their uses

G Use and care of equipment G Effective vacuuming

G Making efficient use of steam G Correct lays

G Handling sensitive garments

COMBINED DRY-CLEANING

5 days £975

This course is for those who want the practical knowledge and

skills in dry-cleaning, to be ready to start in the industry or for those wishing to refresh and upgrade techniques and legislation.

Course content

Dry-cleaning practice Stain removal

G Solvent emissions directive G Stain identification

G Machine processes G Removal techniques

G Troubleshooting G Kit and raw chemicals

G Machine parts

G Routine maintenance

Finishing (on standard and complex items)

G Professional iron

G Scissor press

G Former

Dry-cleaning and Laundry



THE WEDDING DAY

1 day £205

Course content

G Inspection: Assessment of stain removal, cleaning & finishing.

Pricing, care labels, potential problems, beads, sequins, diamanteand other trims. Handling veils and other accessories.

G Treatments: Removal of mud, grass, red wine, fake tan, make up,

cleaning protection and finishing

G Packaging: For transport and prolonged storage

LAUNDRY COURSESThese are courses run to order - contact us for more information

INTRODUCTION TO COMMERCIAL

LAUNDRY 4 days £796

This course is a must for anyone in the early part of their laundry career, managers or owners needing to understand the basic theory

of laundering.

Course contentG Health and Safety G Classification and sorting

G Wash process G Additives

G Fibres and fabrics G Wash efficiency testing

G Drying methods G Finishing methods

SATRA can arrange a bespoke course to suit your

needs or to meet personal demands, contact Pam

Turbert for more information or to arrange a course

to suit you.

ADVANCED FINISHING

1 day £205

Course content

G Pressing to an advanced level: Using free steam press,

steam/air/vacuum tablesG Pressing: jackets, trousers, shirts, pleats, complex garments in

silk, linen and velvet

G Rectifying pressing faults

ADVANCED STAIN REMOVAL

1 day £205

Course content

G Using chemicals: Kit chemicals, raw chemicals and bleaches

G Materials: Silk, linen, viscose and acetates

G Specialised treatments and finishesG Rectification

G Understanding limitations

CHALLENGING GARMENTS – LEATHER

1 day £205

Course content

G Fault recognition: Identfying natural skin defects, manufacturers

faults, skin types and individual characteristics

G Determining responsilbility: Identifying cleaner faults,

manufacturing faults and wear induced problemsG Pre-cleaning inspection: To establish the skin’s suitability to

cleaning and giving realistic expectations

G Technical: Overview of the cleaning process for differing skin

types. Repair options for different types of damage

FROM FIBRE TO FABRIC TO DRY-CLEANER

1 day £205

Course content

G Identifying fibres: Burn testing, Beilstein test, water test,

dissolving

G Understanding fabric structure: Woven, knitted, satin and pile

fabrics. Recognising limitations, avoiding dye disasters

G Understanding garment structure: Interlinings, laminated and

coated fabrics

G Selecting the most appropriate stain removal, dry cleaning

and finishing processes

PRACTICAL LAUNDRY EXAMINATION

1 day £275This course takes the next step after the practical qualification.The one day ends with a 2 hour multi choice 60 question

examination paper set by The Guild of Cleaners and Launderers.

Course content

G Fibres and fabrics G Spontaneous combustion

G Wash temperatures G Water quality

G

Care symbolsG

ChemicalsG Steam pressures G Solvents

DOMESTIC LAUNDRY AND IRONING

1 day £205 2 days £410

This course can be taken as one day per topic or combined to cover both washing and ironing. It is designed for those wishing to set up a launderette with ironing service or a collection and

ironing service.Course contentG Classifying wash loads G Understanding care labels

G Fibres and fabrics G Stains and soil removal

G Detergents G Programmes

G Problem solving

Ironing course covers:G Ironing of complex items G Use of the iron and settings

G Ironing of standard items G Avoiding damage on delicate items

G Efficient use of steam and electricity

raining courses



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