MCPc Confidential

Classrooms - Anywhere, Anytime!June 28th, 2011

Geoff Green

MCPc Confidential

Agenda

MCPc Overview

General Concepts of Desktop & Application Virtualization

Anywhere, Anytime Desktops

Deployment Strategies

MCPc Confidential

Agenda

MCPc Overview

General Concepts of Desktop & Application Virtualization

Anywhere, Anytime Desktops

Deployment Strategies

MCPc Confidential

Why Now?

“76% of ENTERPRISES will be pursuing a PRIVATE CLOUD computing strategy by 2012.”- Thomas Bittman, “Private Cloud Computing: The New Virtualization”, Garnter Data Center Conference, 2010

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Virtualization leads to the CLOUD

There will be more Virtual Machines deployed during 2011 than all of 2001-2009 combined.

By 2012, the majority of workloads running on x86 architecture serversin enterprises will be running as Virtual Machines.

- Gartner, 2011, VMWare PEX

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Things that go BUMP in the NIGHT

Server Consolidation vs. Desktop Virtualization Printing Mobile Device Management Defining Success UP FRONT Proof of Concepts User Experience

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Why MCPc

How to choose a partner: Do they have the CERTIFICATIONS? Do they have the actual SKILLS? Do they have the right PARTNERSHIPS? Do they have a STRUCTURED APPROACH?

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Why MCPc

VMWare Premier Partner Academic Specialization Infrastructure

Virtualization Business Continuity Desktop Virtualization

Citrix Gold Partner Wyse

Microsoft Certified GOLD Managed

Cisco GOLD SELECT (Top 5%)

NetApp GOLD AppSense HP Apple

2011 Citrix Partner of the Year:

Government, Education & Healthcare

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Why MCPc

Why you should consider MCPc “My Cloud Provider of Choice” Skills?

Over 20 VMware & Citrix Experts Average experience over 15 years! Multiple certifications across many vendors Real world experience deploying real and virtualized Desktops and Applications

Approach? PROVEN Methodology Not a boutique!

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Agenda

MCPc Overview

General Concepts of Desktop & Application Virtualization

Anytime, Anywhere Desktops

Deployment Strategies

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Virtualization Leads to the CLOUDStage 1:

ServerVirtualization

• Consolidation• CapEx

Needs:• Strategy beyond

consolidation• Management of virtual

things• Selling virtualization

Stage 3:PrivateCloud

• Self-serve agility• Standardization• IT as a business• Usage metering

Needs:• Strategy for hybrid• Services• IT/business relationship, IT

as a business

Needs:• Strategy beyond

virtualization• Automation, standardization• Processes to handle speed

Stage 2:Distributed

Virtualization

• Flexibility and speed• OpEx, automation• Less downtime

Needs:• Cloud service broker• Interoperability

Stage 4:HybridCloud

• Cost• Flexibility

Stage 5:PublicCloud

• No CapEx• Total flexibility• Low barrier to entry

Needs:• Cloud service broker• Managing CloudSourcing

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Gartner CIO Priorities 2011

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Private Cloud Drivers

Gartner Data Center Conference Poll, December 2010:

What is your MAIN DRIVER in moving to private clouds?

N = 170

Agility/Speed55%

Quality2%

Cost21%

Business Alignment9%

Enable Hybrid6%

Don't Know5%

Defend IT2%

Message: Agility and Speed is the #1 Driver of Virtual Desktops and Private Cloud

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Private Cloud Challenges

Gartner Data Center Conference Poll, December 2010N = 167

What are your three biggest challengesin creating a private cloud computing service?

Not sure

Business/customerrelationship

Technology

Politics

Service description &self-service interface

Culture

Funding/chargebackmodel

Management andoperations processes

11

31

36

40

46

56

62

80

Message: Technology may be one of the easiest challenges

Education Use Cases

Libraries and Kiosks

Full support for kiosk mode Provision one pristine image for universal usage Predicable user experience Low management overhead for IT

Faculty / Staff

Deploy and manage a desktopimage on employee or student owned assets

Centrally control desktops and data Separation between campus

and personal desktop

Classrooms and Training Labs, Task Workers

Rapidly provision new desktops Ensure consistent user experience across

sessions Improve security with centralized control

and management Reduce cost of managing the desktop

environment

Remote Campuses / Distance Learning

Deliver desktops across a variety of locations Centralize management of desktop

environment Reduce cost associated with supporting a

diverse student populations

1 2

3 4

District School Board of Collier County

Located in southwest Florida, the district serves 44,000 students in 50 schools

Challenge: As distributed PC desktops and laptops jumped from 15,000 to 25,000 without an increase in IT staff, the District School Board of Collier County needed a new approach to desktop administration.

Solution: XenDesktop delivered 9,000 thin clients with streamed desktops, with another 8,000 due for rollout. 2,400 HP notebooks in mobile labs with hosted virtual desktop.

Results:• Cuts desktop management time in half• Delivers hosted virtual desktops 80 percent faster • Enhances the user experience with instant desktop availability and fast multimedia performance• Extends useful life of devices from three to five years

“We set our sights on technologies that would enable us to centrally manage and deliver desktop images. We evaluated a number of virtual desktop and desktop streaming solutions and found Citrix XenDesktop with provisioning services was the best.”

- Tom Petry, Director of Technology

Campbell Union High School District

Located in Silicon Valley, serving more than 7,600 students across seven campuses.

Challenge: Campbell Union High School District first explored desktop virtualization as a way to help bring down skyrocketing hardware and IT management costs.

Solution: Desktop virtualization with Citrix XenDesktop gives Campbell Union the ability to manage all desktops centrally in the datacenter. Applications are installed, upgraded and patched once, then securely delivered over the network to any device, including PCs, Macs, laptops, netbooks and thin clients.

Results:. • Savings on one year’s replacement cycle of $250,000. • Extending computer lifecycles by turning any old machine into a low-cost thin client. • Students have a rich, high-definition experience, even with older PCs and laptops.”

“Campbell Union is leading the way in demonstrating that virtual desktops can improve security, simplify management and save hundreds of thousands of dollars, all while improving student access to technology-based educational instruction. And when it comes to desktop virtualization, no solution on the market is more proven than XenDesktop.”

- Charles Kanavel, director of technology

Red Deer College

7,800 students, 13,000 continuing ed. students in Red Deer, Alberta

Looking to deliver content and applications to student body remotely

SolutionLeverage View to provide remote students with access to the same applications and the same experience as campus students to create a “classroom with borders”

Results- Projecting over $300K in savings in hardware costs in the first year alone- Streamlining 1700 images down to 30-40 images- Less disruption anticipated for planned migration to Windows 7- 24/7 access for student body from on campus and off.

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MCPc Approach

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Agenda

MCPc Overview

General Concepts of Desktop & Application Virtualization

Anytime, Anywhere Desktops

Deployment Strategies

Will desktop virtualization really fit every user?

• Cost? • Scalability?• User Experience?

Go Virtual for All Users

mobile remote office-based contractor task-based

Mobile users

Taskworkers

Remoteworkers

Officeworkers

Guestworkers

Flexible Virtual Workstyles

Hosted VDI

StreamedVHD

Hosted Shared

LocalVM

• university lab• training center

• finance• operations• marketing• administration

• offshore workers• outsourcing• contractors• branch offices• teleworkers

• sales• executives• field service

• factory workerretail clerk

• bank teller• credit card call center

Temporary Users Knowledge WorkersExternal Contractors Road WarriorsTask Workers

Understanding Flexible Computing

Hosted Shared Hosted VDI Streamed VHD Local VM Apps

• Secure• Best TCO• Terminal Services

• Secure• Personal• VMs or Blades

• Secure• Runs Locally• Provisioning

Services

• Secure• Mobile• Synchronization

Services

• Secure• Single instance

App Management

“show me”

“empower me”

“alert me”

snack dine create

diskless PCssmartphones home & office PCsnetbooks thin clients laptopstablets

…on any device

• iPhone• Android• Blackberry

• iPad• Windows Embedded• Linux

• Windows • Mac OS X

Citrix XenDesktop licensing modelsOptions cover all customer use cases

One userUnlimited devicesUnlimited connections to

virtual desktops & apps

User

Unlimited usersOne deviceUnlimited connections to

virtual desktops & apps

Device

Any userAny deviceOne connection to a virtual

desktop or unlimited apps

ConcurrentBest when people need dedicated desktop access

Best when people share desktops or devices

Best for anonymous access or occasional use

•10% additional licenses •Included in XenDesktop license file with purchase of user/device licenses at no charge

•Allows a limited number of additional user licenses Provided to support temporary spikes in demand

•Viewable from Desktop Studio or License administration console•No alerts

What is overdraft?

1 User pro Blade PC

VM VM VM VM

1 User/VM50-60 VMs pro Server

W2K

8

W2K

8

W2K

8

Citrix XenServer

40 Users/VM 300 Users pro Server

VM VM VM VM

W2K

8

Citrix XenServer

Blade Blade Blade Blade

Blade rack

Apps

User Profile

OS

Delivered via Citrix XenDesktop

Part of Image

Virtualized with Citrix XenApp

Using AppStreaming via Citrix XenApp

VMware View Desktop Virtualization

PlatformVMware vSphere for desktops

User ExperiencePCoIPPrintMulti-monitor displayMultimediaUSB redirection

ManagementVMware View ManagerVmware View ComposerVMware ThinApp

• 4M+ licenses sold

• 100+ customers with 1,000+ seats deployed

• 50 of the Fortune 100 in production

• Cross all major market verticals

• Trade-Up promotion a huge success

• Clear #1 market share leader

Incredible Market Momentum

Pilot5%

offshore7%

data security

4%app

compat8%

remote access17%

TCO 24%Central-ization

4%

Simpli-fication

4%

Online Edu3%

Other24%

Real Estate3%

Other17%

Education11%

Government9%

Healthcare15%

Fi-nancial25%

IT4%

Legal3%

Manuf.13%

38

Workstation VMware1st

Most proven, mature technology

Over 1.6 million seats sold, 10,000+ customers

Over 1700 channel partners selling View

Broadest technology ecosystem

VMware is the Leader in Desktop Virtualization

ESX VMware1st

VDI VMware1st

PColP VMware1st

1999

2000

2001

2004

2006

2008

2009

MCPc Confidential

Agenda

MCPc Overview

General Concepts of Desktop & Application Virtualization

Anytime, Anywhere Desktops

Deployment Strategies

MCPc Confidential

MCPc Solutions

Cloud Migration Services Cloud Readiness Assessment Cloud Proof of Concept Services Cloud Design Services Cloud Implementation Services

Cloud Support Services Cloud Pro-Active Monitoring and Support Services Desktop ANYWHERE

ImplementPilot

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EVOLVE Engagement Process

Discovery

Proof of Concept

Assessment

Training

Support

Managed Services

Design

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Cloud Readiness Assessment

Provide an inventory of existing services Virtual Server Capacity Requirements

CPUMemory

Storage RequirementsTotal SizeStorage Performance (IOPS)

Network Configuration RequirementsFirewall ConfigurationLoad Balancing Needs

Determine possible application integration issues with Server and Desktop workloads Identify candidates for migration to Cloud Infrastructure

Assessment

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Cloud Migration Planning

Provide a detailed plan for migration ofservices identified in Assessment intohosted cloudVirtual Server PlacementStorage SegmentationNetwork Configuration

Detail phased data migration planEnsure service dependencies are respectedReduce downtime exposureMaintain rollback capabilities throughout the

migration

Design

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Cloud Implementation

Execute phased data migration asplanned in prior phasesVirtual Machine creationStorage & Network ProvisioningData Migration

Verify service availability and function

Implement

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Cloud Implementation

On-going Monitoring & MaintenanceMonitor Services for availabilityMonitor End-to-End Network PerformancePatch Maintenance for Windows Servers

RemediationDetailed Run Book for Problem Resolution24x7 NOC-based Monitoring with real-time remediation of the virtual

hosted systems!

Managed Services

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Managed Cloud

Desktops as a ServiceOn or Off Premise CapabilitiesTotal ManagementUtility PricingPer-User, Per Month Costing

Managed Services