MEMBER FITNESS NETWORK

CLASS RESERVATIONS GROUP FITNESS I AQUATICS I FUSION

Table of Contents What is MotionVibe 1 MotionVibe Features 1 Get Started Vibing 2 Creating Your Account 3 Setting Up Your Profile 3 View Schedules 4 Register for Classes 5 Unregister for Classes 5 Waiting Lists 6 Reminders 6 FAQS 7

1 July 3, 2020

What is MotionVibe?

MotionVibe is one of our partners who provides us with scheduling tools across all of our clubs. We are migrating from our current app to MotionVibe to better provide our members with the ability to view and register classes.

What features does MotionVibe provide?

MotionVibe will give our members the ability to:

● View schedules● Register for Group Fitness, Aquatics classes, Fusion/X Train sessions.● Add yourself to waiting lists when classes are full and get notified if

a spot opens up.● Create and save your workout schedule● Receive alerts via email regarding schedule changes such as class

cancellations or changes to scheduled instructor or format.● Receive alerts regarding club closures● Stay connected with American Family Fitness News● Access your member account via the Member Portal● See promotions happening at American Family Fitness

2 July 3, 2020

Get Started Vibing

Simply visit amfamfit.motionvibe.com to create your account from your desktop, tablet or smartphone.

● Save as a favorite in your bookmarks and/or save as a home tile onyour smartphone for quick access.

● Create a MotionVibe account using your Name, Email and MemberBarcode. Please note that this account is separate from your American Family Fitness Member Portal account.

3 July 3, 2020

CREATING YOUR ACCOUNT & SETTING UP YOUR PROFILE

STEP 1

● Click : “New Member Sign-Up” ● Enter your barcode, first and last name, click “Sign-Up Now” ● Enter a new username and choose and confirm a new

password. ● Click” Sign up Now” ● Select Gender ● Confirm Birthday ● Confirm your email address ● Click “Next Step”

STEP 2

Track Achievement: Adding your measurements will ensure data such as calorie burn is personalized for you. Don’t worry, this information is private!

Enter your Height & Weight and click “Next Step”

Select Your Home Club and click “DONE”

4 July 3, 2020

STEP 3 - VIEW SCHEDULES

To view today’s schedule of all classes at your club, click on” Activities & Schedules”.

A list of classes will appear for the day.

To view weekly schedules, click “VIEW WEEK” next to the date you are currently viewing.

5 July 3, 2020

REGISTERING FOR CLASSES

To register for a class, simply click “REGISTER” and a pop-up will inform you that you have been registered with instructions to arrive 10 minutes prior to class.

UNREGISTERING FOR CLASS

If after registering for a class you find that you can’t make it, click “UNREGISTER” to remove yourself from the class.

6 July 3, 2020

WAIT LIST

If the class has “0 spots remaining”, you have the option to be placed on a “WAIT LIST”.

Click, “Yes, add me to the wait list” to be added. If an available spot opens, the first person on the waiting list will be notified via email that they have been added to the class.

REMINDERS: Email reminders are automatically sent two hours prior to class start time for classes that are on your timeline (i.e. registered for). If you cannot make the class, you are provided the opportunity to unregister.

7 July 3, 2020

FAQs

Do I have to reserve a space for every class?

All GX, Cycle, Mind Body, Aqua and FUSION classes at all AFF locations will require a class reservation at this time due to limited capacities.

How many spots are available for each class?

Every AFF location and studio will have a different capacity based on square footage and physical distancing guidelines. Studio capacities are posted outside of each studio.

How far in advance may I reserve a spot?

Registrations for each class open up 24 hours in advance of the class scheduled time.

When is the cutoff time to reserve a space for a class?

You may register for an open class up to class start time.

8 July 3, 2020

What happens if I can’t make it to class after I reserved a space?

It is highly recommended that you “unregister” for class as soon as you know. This gives ample time for any members on the waiting list to be notified that they have been added to the class.

How do I unregister for a space in class?

OPTION 1: Go to the schedule, select the class that you are registered and click, “UNREGISTER”

Option 2: Go to your Timeline by clicking on your name in the upper right hand corner to view classes that you have registered for, select the class and click, “UNREGISTER”

9 July 3, 2020

Is there a waitlist for every class?

Yes. Every class will have a waitlist.

How many people are allowed on the waitlist?

There is no limit to the number of people allowed to register for a waitlist.

When will I be notified if I am moved from the waitlist to a space for class?

As soon as a member unregisters from a full class, the first person on the waitlist will be notified via email.

How will instructors know if someone has reserved a spot in class?

Instructors will have access to the roster listing everyone who has registered for the class.

10 July 3, 2020

How do I “check- in” for class so the instructor knows that I am in the club and ready for class?

This is a feature that will be available once the app has been released from the app store. We anticipate this to be released very soon.

Can I register for multiple classes in one day? While we are operating with restrictions, we request that members register for only one 60 minute class per day per location. Once restrictions are lifted, this will change. Where can I find a class description? To learn more about a class, simply click on “More details” to view the class description.