Collaboration@work 2020Corporate Semantic Web for Ubiquitous

Collaboration*

ISWC2006Athens (Georgia, USA)

07 November 2006

Isidro Laso-Ballesterosisidro.laso@cec.eu.int

New Working Environments UnitDG information Society and media

European Commission

* The opinions expressed on this presentation do not necessarily reflect the official position of the European Commission.

Clarification

• This presentationThis presentation is is about about human/centric human/centric collaborationcollaboration vs collaborative business vs collaborative business processes (transactional).processes (transactional).

• It is about how It is about how to empower and motivate to empower and motivate peoplepeople to work together, to work together, with anyonewith anyone, at , at any time, at any place.any time, at any place.

• It is about how semantic web, and other It is about how semantic web, and other technologies, can help to achieve the technologies, can help to achieve the dream of “dream of “Ubiquitous Collaboration”Ubiquitous Collaboration”..

A dream for 2020

• A dream:A dream:

Semantic web takes a people-centric approach (web 2.0 style).

It facilitates contextual collaboration among people.

It empowers and motivates people to work together.

Ubiquitous collaboration among people turns into a reality. (vs current collaborative business processes approach)

Agenda

•Ubiquitous Collaboration. Reflections from the EC/ESA Experts group.

•ICT in FP7 (EU RTD Framework Programme 2007-2013)

Collaboration@work 2006• Focus on: “Integrated collaboration”: Focus on: “Integrated collaboration”:

Reference architecture for collaboration,Integrated solutions for the Integration of synchronous

& asynchronous cross domain communication/collaboration.

• Brand name: CWE (Collaborative Work Brand name: CWE (Collaborative Work Environment)Environment)

• Budget> 70€ Mio Funding> 46 € MioBudget> 70€ Mio Funding> 46 € Mio

• Expected Time to market: 5 years.Expected Time to market: 5 years.

IPs

CoSpaces Aerospace, AutomotiveConstruction

C@RRural

EcoSpacePublishing,

eProfessionals, Engineering

LaboranovaHigh-tech,

Manufacturing

Augmented Group Presence: CoVES, DiFac

Persistence & Synchronisation: PoPeye, CoVES

Group decision- making: DiFac

Prototyping & Simulation: DiFac

Context reasoning: InContextAd-Hoc P2P: InContext,

WorkPad, PoPeye

Robotics: Robot@CWE

STREPs

32% SMEs42% Industry

CAs/SSA: Experience Research (CoreLabs, OpenFutures) and ERA (Clock)

Mobility: CoVES, PoPeye, WorkPad

Interaction patterns: InContext,Robot@CWE

FP6 call 5 Retained proposals ()

Agenda

•Collaboration@work launched activities in 2006

•Findings of the Collaboration@work Experts Group: research lines 2020

•Vision 2020: Ubiquitous Collaboration

•Web 2.0 – Lessons learned

•Research lines 2020

•ICT in FP7 (EU RTD Framework programme 2007-2013)

•Research on Collaboration in FP7

Vision Collaboration@work 2020: Ubiquitous Collaboration

Technological Vision 2020:

•In 2020, Collaborative Working Environments will offer ubiquitous hardware and software systems composed of resources providing a new blend of seamlessly integrated activity-oriented, context-aware flexible software services

providing pro-active support for dynamic patterns of collaborative interactions with anyone, at any place, at

any time between humans, systems, machines and devices.

Vision: Collaboration systems offering technologies and services to empower and motivate people to work together

with anyone, at any place, at any time.

Vision of organisations 2020

Organizations 2020Innovative

AgileCulturally aware

FlexibleEmpowered workers

Time and spaceIPR

ICT empowering people

BusinessModels

Innovation

Within organization

Between organizations

and Governments

With communities

of interest/practice

ICT fostering Collaboration

Flexibility and

agility is a must in a highly

competitive and global environment

Inexpensive and

pervasive IT

Global Opportunities

TRENDS CHALLENGES GOAL

Future and Emerging technologies impacting on Collaboration@work 2020

• To define our research agenda 2020 we To define our research agenda 2020 we have look at:have look at:Web 2.0Serious gamesC-PodC-etiquetteCooperativityCorporate Semantic Web

Agenda

•Collaboration@work launched activities in 2006

•Findings of the Collaboration@work Experts Group: research lines 2020

•Vision 2020: Ubiquitous Collaboration

•Web 2.0 – Lessons learned

•Research lines 2020

•ICT in FP7 (EU RTD Framework programme 2007-2013)

•Research on Collaboration in FP7

The new paradigm of collaboration: web 2.0

• An approach that deserves to be followed, An approach that deserves to be followed, beyond a buzzword.beyond a buzzword.

• 3 aspects of web 2.0 that will remain:3 aspects of web 2.0 that will remain:Centered on collaboration between people (non

transactional)Lightweight and simple technologyParticipatory and decentralised componentCentered on content creation, publishing and

distribution.

Web 2.0 today (2006)

• Three components:Three components:Technology and architecture: consisting of

web-oriented architecture (WOAs) and web platforms.

Community : • social networks (and other personal content

publish/share models), • wiki (and other collaborative content model).

Business model : web-services-enabled business models, mashup/remix applications,…

Web 2.0 today (2006)

• Short-term Enterprise impact:Short-term Enterprise impact:Employee productivity. Via the collaboration

facilitated by wikis, blogs and social networks.Expertise location and management . Through

the use of social networks to provide answers to questions and appropriate skill selection.

New visual set of application : By correlating two or more previously stand-alone sets of data.

Beyond Web 2.0: Collaboration@work 2020

• Towards UBIQUITOUS COLLABORATIONTowards UBIQUITOUS COLLABORATION• Looking to the future – what is beyond Web 2.0 Looking to the future – what is beyond Web 2.0

From private-fun sphere to work environments. More business-oriented, more like group to organisation granularity

Move from the individual level in Web 2.0 to company and group level (from mySpace to mySME) – applying all these ideas from individuals to companies , from person to group granularity.

Machines will be a part of the extended networkCollaboration on a massive scaleTo move from information space to knowledge space.To include context into data, Web 2.0 is focus on content.To consider mobility aspectsTo tackle integration issuesTo consider security, reliability and control.

Agenda

•Collaboration@work launched activities in 2006

•Findings of the Collaboration@work Experts Group: research lines 2020

•Vision 2020: Ubiquitous Collaboration

•Web 2.0 – Lessons learned

•Research lines 2020

•ICT in FP7 (EU RTD Framework programme 2007-2013)

•Research on Collaboration in FP7

Our research ideas 2020

• Final goal: UBIQUITOUS COLLABORATIONFinal goal: UBIQUITOUS COLLABORATION

• Intermediate steps:Intermediate steps:Mobile Collaboration (RTD projects started in 2004, end by

2007).Integrated collaboration (RTD projects started in 2006, end

by 2009).Integrated Group-oriented Collaboration (no start date).Contextual Collaboration (no start date).Collective intelligence (no start date)

• Semantic Web and

social web can jointly contribute

Research lines 2020

• Ubiquitous collaborationUbiquitous collaboration

• Collective intelligenceCollective intelligence

• Contextual collaborationContextual collaboration

• Integrated group-oriented Integrated group-oriented collaborationcollaboration

• Mobile collaborationMobile collaboration

Longer Term (2020)

MediumTerm (2010)

• Security and control (permanent)Security and control (permanent)

Ubiquitous Collaboration• To make collaboration services as an inherent part of all work activities.

To make possible to collaborate with anyone, at any place, at any time. It will benefit from progress in: mobile collaboration, integrated group-oriented collaboration and contextual collaboration.

• Impact: Seamless collaboration for intracompany and intercompany collaboration

(collaborative commerce.) Early adopters: consulting firms, media, pharmaceutical companies, manufacturing

and financial services.

• Research areas: Enlarge web 2.0 capabilities to include massive collaboration, Pervasive collaboration: ePaper, augmented and mixed reality, Group virtual presence. Cooperativity: “usability for a group” vs usability for an user.

Collective Intelligence

• Generating intellectual content (decisions, Generating intellectual content (decisions, documents, ideas) from individuals coming documents, ideas) from individuals coming together in ad-hoc way. No central authority.together in ad-hoc way. No central authority.

• Impact: Impact: Foster creativitymore efficient way of producing creative content and

certain services.

• Inputs from web 2.0:Inputs from web 2.0:WikisSocial networks

Integrated GROUP-ORIENTED collaboration

• Comprehensive and integrated solutions (include collaborative infrastructures and architectures) to support collaboration between internal and external users considering GROUP ASPECTS.

• Current research projects on Integrated Collaboration focus on individuals working together but do not consider the unique charecetristics and idiosincracy of a group. For example future integrated Group/oriented collaboration should focus on COOPERATIVITY (usability by a group) vs USABILITY by an user.

• Impact Reduce of IT management costs, Reduce interaction cost across organizational boundaries.

• Work to be done: Leverage on the flexibility, decentralization and openness brought by web

2.0,

Mobile collaboration• Includes mobile devices, it is called c-pod (mobile device

with collaboration features inside). Services comprised are:Basic services: Mobile e-mail, IM, VoIPWeb/video/audio conferencingTeam workspaces.Supporting Social network.

• Impact: Integration of mobile workers within the enterprise collaboration

framework.No new devices, but “collaboration enabling” devices (c-pod brand)

• Work to be done: to support conferencing, presence.To go beyond e-mail, IM and calendar towards wikis and social

networks.

Security and control• Collaboration systems have to increase Collaboration systems have to increase

security features and to allow the security features and to allow the implementation of appropriate controls when implementation of appropriate controls when implementing them within organizations .implementing them within organizations .

• ImpactImpactIt will allow the implementation of collaborative systems

within organisations.

• Work to be done :Work to be done :Risk management,Security issues (access control to knowledge),Business continuity.

Contextual collaboration• Make all the collaboration services aware of the group context,

including physical, cultural and social context. It will make explicit the activities that are relevant at a certain time, the context of those activities and what is needed to work on them.

• Impact To increase the use of collaboration services by the user. Today’s work is characterized by multi-tasking and many interruptions. This

requires systems that enable rapid context switching and that provide immediate awareness on the state of the affairs in a collaborative process.

• Work to be done: Role of semantic web here? How to model context? To be able to transfer what is really necessary for a particular interaction. Presentation of information with multiple methods and representations and

to create audience specific views based on the different roles and IPR interests involved in a collaboration process.

Agenda

•Ubiquitous Collaboration. Reflections from the EC/ESA Experts group.

•ICT in FP7 (EU RTD Framework programme 2007-2013)

1952: ECSC treaty; first projects started March 1955

1957: Euratom treaty; Joint Research Centre set up

1983: ESPRIT programme

1984: First Framework Programme (1984-1987)

1987: ‘Single European Act’ – science becomes a Community responsibility; Second Framework Programme (1987-1991)

1990: Third Framework Programme (1990-1994)

1993: Treaty on European Union;

role of RTD in the enlarged EU

1994: Fourth Framework Programme (1994-1998)

1998: Fifth Framework Programme (1998-2002)

2000: European Research Area

2002: Sixth Framework Programme (2002-2006)

2005: Proposal for the Seventh Framework Programme (2007-2013; 2007-2011 for Euratom)

EU research: the story so far

FP7 budget (€ 54 582 million, current prices)

€ million

Cooperation; 32292

Ideas; 7460

People; 4727

Capacities; 4291Euratom; 4061 JRC (EC); 1751

1. Health

2. Food, Agri, Biotech

3. Information and Communication Technologies

4. Nano, Materials, Production

5. Energy

6. Environment

7. Transport (including Aeronautics)

8. Socio-econ

9. Security and space

“Cooperation” – Collaborative Research – Themes

FP7 2007-2013 ‘Cooperation’ budget

More on the budget

I. Cooperation

Budget (€ million,

current prices)

1. Health 5 984 2. Food, agriculture and biotechnology 1 935 3. Information and communication technologies 9 110 4. Nanotechnologies, materials and

production 3 467

5. Energy 2 265 6. Environment 1 886 7. Transport 4 180 8. Socio-economic research 607 9. Security and space 2 858Total 32 292

* Not including non - nuclear activities of the Joint Research Centre: €1 751 million

*

FP7 Timetable

April 2005April 2005September 2005September 2005June 2006 June 2006 September 2006 September 2006 November 2006November 2006December 2006?December 2006?Dec. 2006/Jan. 2007Dec. 2006/Jan. 2007February 2007February 2007

Commission’s proposalCommission’s proposalSpecific programmes’ proposalSpecific programmes’ proposalFirst reading at EPFirst reading at EPCommon position at CouncilCommon position at CouncilSecond reading and approval at EPSecond reading and approval at EPAdoptionAdoptionFirst calls for proposalsFirst calls for proposalsLaunch conferenceLaunch conference

Research contribution to the 3% objective

– budget significantly increased

€ millionYear 2007 2008 2009 2010 2011 2012 2013

FP7 budgets (2004 prices)

4 789 5 154 5 542 6 156 6 937 7 618 8 296

Community Budget

130 879 138 700 143 140 146 670 150 200 154 315 158 450

% FP/Community

Budget 3.7% 3.7% 3.9% 4.2% 4.6% 4.9% 5.2%

• Continuity of instruments Continuity of instruments

Collaborative projects; Networks of Excellence; Coordination/support actions

• + New schemes+ New schemesJoint Technology InitiativesCoordination (ERA-NET; ERA-NET+; Article 169)

Implementation of ICT in the “Cooperation” part

Agenda

•Collaboration@work launched activities in 2006

•Findings of the Collaboration@work Experts Group: research lines 2020

•Vision 2020: Ubiquitous Collaboration

•Web 2.0 – Lessons learned

•Research lines 2020

•ICT in FP7 (EU RTD Framework programme 2007-2013)

•Research on Collaboration in FP7

CWE Research approach. Proposal from our Experts Group.

• Working on a set of priorities of the medium-Working on a set of priorities of the medium-term (FP7 calls 1 and 2)term (FP7 calls 1 and 2)

• Focusing and consolidating the RTD Focusing and consolidating the RTD challenges in 3 building blocks:challenges in 3 building blocks:Collaboration infrastructures for ubiquitous

collaboration.Reference architectures for integrated collaborationNew methods and concepts (new theory of

Collaboration)

From RTD challenges into building blocks. Experts group proposal.

Pervasive Collaboration

Cooperativity

RTD Challenges Building Blocks

Activity-oriented Services

Collaboration aware artefacts

C-Pod

Collaborative Context

Communities of practice/ interest

WEB 2.0

Serious games

Integration synchronous/ asynchronous work

C-Etiquette

Reference models and patterns for collaborative working environments.

Collaboration Services and tools that foster value creation, exploitation and

preservation and stimulate creativity.

New methods and concepts of work in

various collaboration environments.

FP7 Specific programme legal Text

• Legal text approved by the Council:Legal text approved by the Council:ICT supporting businesses and industry:

• new forms of dynamic networked co-operative business processes, digital eco-systems including for empowering small and medium-sized organisations and communities; optimised work organisation and collaborative work environments such as knowledge sharing and interactive services (e.g. for tourism).

• Details related to timing and budget of call for Details related to timing and budget of call for proposals not decided yet.proposals not decided yet.

FP7 / FP6 differences. New funding approach.

• Increase of budget.Increase of budget.

• Focus on:Focus on:Target outcome, e.g. Integrated solutions for

contextual collaboration.Expected Impact, e.g. on group creativity &

collective intelligence for industry.

• No mention of specific Enabling No mention of specific Enabling technologies, e.g. Semantic Web.technologies, e.g. Semantic Web.

Agenda

•Collaboration@work launched activities in 2006

•Findings of the Collaboration@work Experts Group: research lines 2020

•Vision 2020: Ubiquitous Collaboration

•Web 2.0 – Lessons learned

•Research lines 2020

•ICT in FP7 (EU RTD Framework Programme 2007-2013)

•Research on Collaboration in FP7

•Conclusion

Conclusions• Leverage on web 2.0 will deliver benefits to organisations Leverage on web 2.0 will deliver benefits to organisations

provided that it is adapted to work environments.provided that it is adapted to work environments.

• Semantic web should also take the web 2.0 Semantic web should also take the web 2.0 ‘people/centric’ approach towards ‘‘people/centric’ approach towards ‘human-centrichuman-centric collaboration’collaboration’

• 2020 Collaborative systems: 2020 Collaborative systems: Collaboration@workCollaboration@work. . Evolution of web 2.0 and convergence with current collaborative

systems and Semantic Web.Consider private/fun aspects as well as work components.Cover the whole granularity: from individual level to group level.Final goal: Ubiquitous Collaboration (contextual, integrated, Group-

oriented, mobile, semantic-rich collaboration) • Semantic Web and

social web can jointly

contribute

Thank you for your attention !

Isidro Laso-Ballesterosisidro.laso@cec.eu.intNew Working Environments UnitDG information Society and mediaEuropean Commission