About Forte Wares Forte Wares is a member of Forte Consultancy Group, a leading analytics-driven management consulting and solutions group, providing new marketing analytics-relat- ed product and service bundled solutions for companies that cannot avail of the high budget, difficult to imple- ment, exhausting to maintain analytics-related offerings in the marketplace.
About CIWare
BENEFITS CAPABILITIES FEATURES
CIWare by Forte Wares is a proactive reporting solution that automatically identifies and analyzes the root cause of performance fluctuations. Focusing on change in the business, as well as contribution of internal and external factors to this change, CIWare enables proactive manage- ment, which is not possible with traditional BI solutions delivering static snapshots of business indicators.
CIWare helps companies in:
Key Product Features & Benefits
to the right people, when it matters
most. Empower your organization
that quickly turn into revenue -
generating actions, with CIWare, the
business analyst that never sleeps.
Causal Intelligence Ware
Radically faster identification of business risks and opportunities Perfected ability to get to the actual root cause of KPI fluctuations Up to 90% increased productivity in business analysis Complete adoption of business intelligence across the organization
Use any database or data warehouse as source Define KPIs and their relations in just a few clicks Schedule alerts and notifications by user group Automatically receive e-mails on performance triggers Manually dig into data for deepest level of insights
Zero-effort business intelligence
Business-language reporting and
Touch-friendly controls for better user
experience
Advanced caching for fastest results
  Proactive Corporate Performance Management
  Proactive Customer Value Management
  Proactive Service Level Management
 
According to the 2014 Big Data Survey by IDG, 53% of companies indicate their important business decisions are delayed due to data not being available fast enough. Another 42% indicate they are losing business due to inability to discover the relevant information on time. This is all the natural consequence of the traditional, reactive BI approach, with data available only after a decision has been made, or available when it is too late to make one.
With CIWare, BI operates at the speed of the market. CIWare transforms the overall BI culture of an organization, by making it truly pro-active, automatically identifying out-of-ordinary trends in data and notifies the right people in the organization, well before their self-discovery.
CIWare can be scheduled to automatically
discover significant changes in the market
or business performance, analyze them
and deliver results to the right people
daily, weekly, and monthly.
CIWare automatically delivers e-mail
the relevant business users, including
verbal information in regards to what
fluctuation has occurred to warrant the
notification, and relevant findings.
65% of companies in the 2014 Big Data Survey indicated they are overwhelmed by incoming data. This is one of the main reasons of the staggeringly low 10% user adoption rate of traditional BI solutions. Most companies focus on quantity of information over quality, resulting in only a few reports being utilized out of hundreds made available.
CIWare turns the table around in delivery of information. Instead of hosting hundreds of undesirable reports at bay, CIWare dynamically selects and delivers the most relevant and critical information to only the most relevant users through the most convenient means. Every day, week, or month, the key decision makers or action takers receive notifications only about indicators relevant to them, that have fluctuated enough to warrant their being notified.
Have IT
your way
 
80% of respondents to a 2012 survey indicated that they found making business decisions effectively required too much effort. This is mostly due to the fact that getting to the bottom of a performance problem or business opportunity usually requires days of detailed analysis, with reworks and repeated reviews in between.
 This is where CIWare steps-in, to save the day. Unlike other BI solutions, CIWare goes beyond just reporting facts, by reporting the underlying factors driving them – the “root cause”. Like an intelligent and meticulous business analyst that works day and night to leave no stone unturned, CIWare analyzes all possible explanations of change in performance, discovers change drivers, and reports its findings.
CIWare automatically discovers and
through slicing and dicing across various
business dimensions and analyzing the
correlation between different KPIs.
drivers, even if top-level KPIs are not
affected in the short term.
Sometimes, the risk and opportunities in business are hidden beneath the surface. Looking at the overall picture and bottom-line figures to evaluate the performance of a company is inadequate in today’s complex markets. A company performing stable in terms of the overall income statement might be losing valuable customers in specific segments (but not know this, as positive performance in other segments masks the reality). With CIWare, users don’t just see the tip of the iceberg, but are also automatically informed about the threats and opportunities below the surface.
Hidden threats -
 
For deeper insights, CIWare provides the ability to do a vis-à-vis comparison of trends between different KPIs across days, weeks, and months, in a fairly dynamic manner. Any two indicators can be compared by a simple drag-drop action, making correlation analysis available even for the most novice user.
 This feature enables complete understanding of the nature of impact root-causes have on KPIs – such as continuous, seasonal and irregular.
With the user friendly trend-comparison
feature, it is possible to simply drag and
drop trend charts onto each other to
study correlation between KPIs in more
detail.
the ability to search for KPIs and filters
through auto-complete fields for most
convenient access to data. The results
can be displayed, be exported into Excel
with online data link, or be used as SQL
queries for integration with 3rd party
systems.
As CIWare is designed with a vision to make reporting more relevant and user-friendly to the business, even its conventional querying mechanism is unconventional. Instead of using the common data universes, tables, and columns for data access, CIWare uses a Google-like search mechanism for finding the desired information. This way, business users do not need to know or care about the data structure behind their reports and can just type in the information they are looking for.
For charts and cube operations, CIWare provides full integration into Microsoft Excel, so that business users can make use of a tool they are already familiar with, while automatically retrieving the latest data they need.
Talk 
 
Another frustration frequently expressed by business about BI solutions is the lack of ability to turn findings into actions quickly and conveniently. More often than not, findings from traditional BI solutions require days of work to be conducted before someone can translate them into an actionable list of targets, as the findings need to be interpreted and used in other systems first (for example, once the business discovers that customers using a specific product in a certain region and segment have decreased spend significantly, they need to first use these specifications in a campaign management system to identify the top customers that should be targeted within this group). With CIWare, this is as easy as the click of a button. Once a discovery is made, the user can extract the top customers, relevant employees, or even the process cases that are affecting the performance automatically.
With CIWare, the user can select any
number of top contributors to KPI
changes and export them as a file or
integrate the list directly into other
systems (such as campaign
management).
While CIWare provides a significant competitive advantage to companies by making the most relevant facts quickly available across the organization to the right people, its capabilities go beyond past and present. Through advanced what-if analysis capabilities, CIWare also provides the ability for companies to foresee into the future and prepare for various business scenarios. The potential impact of future changes in key performance indicators on the overall business performance can be estimated with just a couple of clicks using CIWare.
C to
change in any business input on the
output indicators, automatically.