For this retail beverage project, I visited Grand Wine and Liquor store located in 30- 05 31st

street Astoria. I live in queens so the location was not far from where I live it took me about 18-

20 minutes by driving. When I enter the store I saw a big banner on the ceiling stating “75 years

of proudly serving Astoria”. They also have three TVs attached to the wall marketing Irish

whiskey for St Patrick day. I made an appointment before visiting the store, so I was assured

enough to be greeted by the manager Bob. Though he was busy assisting other customer, Bob

was still helpful and kind enough to answer all of my questions. Before joining the store, he took

Wine and Spirit Education Trust (WSET) course which prolonged for 6 months. He also told me

that it is not necessary to take wine classes or any other beverage course in order to work in wine

store. There were altogether 6 employee working on Saturday including 2 managers.

Saint- Émilion Grand Cru 2012 from Bordeaux region of France.

Wine should be kept between 16°- 18°C, small map of that region, 75% Merlot, 12.5% Cabernet

Franc, 12.5% Cabernet Sauvignon. Wine can be serve with grilled rib steak and cheeses

2017 Moscato from Italy Lombardo Region 2016 Sparkling wine from Italy Veneto region

The store has a huge selection of wines and spirits from 25 distinctive countries. Gato Negro

Sauvignon Blanc from Chile was the lowest priced white wine in the store. While the most

expensive wine was 2005 Pinot Noir vintage Leroy Nuits St. Georges Les Boudots from

Burgundy region of France. The temperature of the store ranged from 50°- 55° Fahrenheit. Some

of the sparkling and white wines were stored inside the fridge for the customer tasting and. The

guest usually spends around $20-$25 in the store. Customer service can be seen as a one of the

benefit for this store because the staff are really helpful and friendly. They have their own mobile

app and also does free delivery for neighborhood. I also got moscato sweet dessert white wine of

Italy from the store even though I am not a big fan of wine this was perfect for the beginners like

me.

Delivery App and description Vintage Leroy Nuits St. Georges Les Boudots

2005 Pinot Noir from Burgundy, France

Map would be easier to navigate for

customers, who are looking for specific

country wine.

Wines under $10 Semi-dry White wine from New York

Finger lakes

Entrance of the Wine Store