city clerk’s department • bureau du...
TRANSCRIPT
City Clerk’s Department • Bureau du Greffier
50 Myrtle Street • 50, rue Myrtle Winnipeg • Manitoba • R3E 2R2
www.winnipeg.ca
November 15, 2016
Re: Your request for access to information under Part 2 of The Freedom of Information and Protection of Privacy Act: Application Number 16 10 926
Dear
On October 27, 2016 the City of Winnipeg (Office of the CAO) received your request for access to the following records:
Copies of all materials distributed or presented (power point presentations, pdfs, etc) to attendees of the council seminar on "Transit Initiative" held June 10, 2016 from 11:00 - 12:00 pm
I am pleased to inform you that your request for access to these records has been granted in full. Our search for all materials distributed or presented to attendees of the Council Seminar on “Transit Initiative” held June 10, 2016, returned the following records:
1. PowerPoint, Council Seminar - Fare Collection Presentation June 10, 2016; and 2. English and French peggo Pamphlets
As you requested a copy of these records, and as they can reasonably be reproduced, in accordance with clause 14(1)(a) of The Freedom of Information and Protection of Privacy Act acopy of the records is enclosed.
Subsection 59(1) of The Freedom of Information and Protection of Privacy Act provides that you may make a complaint about this decision to the Manitoba Ombudsman. You have 60 days from the receipt of this letter to make a complaint on the prescribed form to:
Manitoba Ombudsman750 - 500 Portage AvenueWinnipeg MB R3C 3X1982-91301-800-665-0531
Page 2 of 2
If you have any questions please write to me or call me at (204) 986-3141.
Sincerely,
Denise JonesAccess and Privacy Coordinator
cc: Janet Thomas, Office of the CAO
Win
nipe
g’s E
lect
roni
c Tra
nsit
Fare
Co
llect
ion
Syst
em
C
ounc
il S
emin
ar J
une
10, 2
016
Ele
ctro
nic
Fare
Col
lect
ion
Sys
tem
Intro
duct
ion:
•
Bra
ndin
g an
d P
ublic
Info
rmat
ion
Cam
paig
n La
unch
•S
mar
tcar
d R
oll O
ut w
ill C
omm
ence
Jul
y 4t
h
•Th
e Te
chno
logy
will
allo
w W
inni
peg
Tran
sit t
o:
Offe
r mor
e D
ynam
ic a
nd C
usto
miz
able
Far
e O
ptio
ns
Red
uce
Frau
d
FFare
Pro
duct
s C
ash:
Can
adia
n an
d U
S C
oin
e-ca
sh: E
lect
roni
c C
ash
Sto
red
on C
ard
(Rep
lace
s Ti
cket
s)
Rol
ling
pass
: •
Pas
s Va
lid fo
r an
Unl
imite
d N
umbe
r of R
ides
•
Valid
from
the
Dat
e of
Firs
t Use
•
Vario
us D
urat
ions
Ava
ilabl
e (e
g. 3
day
or 5
day
pas
s)
Perio
d Pa
ss:
•P
ass
Valid
for a
n U
nlim
ited
Num
ber o
f Rid
es
•Pe
riod
Pas
ses
have
a F
ixed
Sta
rt an
d E
nd D
ate
•M
onth
ly P
ass
& A
nnua
l Pas
s
Toke
ns:
•
Use
d by
Sch
ools
and
Soc
ial S
ervi
ce A
genc
ies
•Fu
ll Fa
re a
nd Y
outh
Far
e To
kens
•
Min
ted
by th
e R
oyal
Can
adia
n M
int
FFare
Pro
duct
s Fa
re P
rodu
ct
Dur
atio
n St
atus
C
ash
Sin
gle
Trip
(tra
nsfe
r ava
ilabl
e)
Exi
stin
g
E-c
ash
and
Toke
n
Sin
gle
Trip
(tra
nsfe
r ava
ilabl
e)
New
Rol
ling
pass
es
24
Hou
r N
ew
3
Day
N
ew
5
Day
E
xist
ing
7
Day
E
xist
ing
14
Day
N
ew
21
Day
N
ew
2
8 D
ay
New
Per
iod
pass
es
Mon
thly
pas
s E
xist
ing
Sem
este
r pas
s /
U-P
ass
New
Ann
ual p
ass
New
FFare
Pro
duct
s
Full
Fare
Tok
en
Yout
h To
ken
Toke
ns:
•W
ill be
mad
e av
aila
ble
to S
ocia
l Ser
vice
Age
ncie
s an
d S
choo
ls w
ho p
rovi
de F
ares
to th
eir u
sers
•A
genc
ies
need
to re
gist
er w
ith W
inni
peg
Tran
sit i
n or
der
to p
urch
ase
Toke
ns
•
Age
ncie
s w
ill di
strib
ute
Toke
ns a
s th
ey s
ee fi
t
FFare
Pro
duct
s
U-P
ass:
•S
epte
mbe
r 201
6 R
oll O
ut
•
U o
f M a
nd U
of W
Ful
l-Tim
e S
tude
nts
Elig
ible
•U
nlim
ited
Num
ber o
f Rid
es
•C
ompr
ised
of t
wo
Sem
este
r Pas
ses:
Se
ptem
ber –
Dec
embe
r: $1
30
Janu
ary
– Ap
ril: $
130
•
Cos
t add
ed to
Stu
dent
’s F
ees
durin
g th
e Fa
ll an
d W
inte
r Ter
m
•S
ome
Stud
ents
can
app
ly to
Opt
-out
eg
.) C
omm
ute
from
out
side
of C
ity, H
andi
-Tra
nsit
clie
nts,
etc
.
•P
rese
ntat
ion
of S
tude
nt C
ard
requ
ired
for a
ccep
tanc
e
FFare
Pro
duct
s
U-P
ass:
Uni
vers
ity o
f Man
itoba
•
Pap
er p
ass
for 2
016/
2017
sch
ool y
ear
•9
Add
ition
al T
rans
it B
uses
for s
ervi
ce b
eing
add
ed to
ex
istin
g ro
utes
U
nive
rsity
of W
inni
peg
•S
mar
tcar
d fo
r 201
6/20
17 s
choo
l yea
r •
No
addi
tiona
l ser
vice
aro
und
U o
f W
SSm
artc
ard
Feat
ures
Fo
r Reg
iste
red
Car
ds:
•P
erso
naliz
e se
tting
s La
ngua
ge P
refe
renc
e A
ssis
t tho
se w
ith V
isua
l or H
earin
g Im
pairm
ents
eg.)
l oud
er fa
rebo
x to
nes,
long
er fa
rebo
x di
spla
ys
•Q
uery
Bal
ance
s an
d Tr
ansa
ctio
ns
•S
et A
uto-
Rel
oads
(e-c
ash
or e
-pas
ses)
•
Prin
t Tra
nsit
Usa
ge R
epor
t for
Inco
me
Tax
Cre
dit
Mor
e N
ew F
are
Pro
duct
s Q
ualif
y fo
r Cre
dit
For A
ll S
mar
tcar
d U
sers
: •
Mor
e Fa
re P
rodu
cts
•D
ynam
ic F
are
Pro
duct
s •
Purc
hase
Far
e P
rodu
cts
onlin
e •
Pur
chas
e Fa
re P
rodu
cts
over
the
phon
e (v
ia 3
11)
Ret
ail A
gent
s w
ill o
nly
be a
ble
to S
ell a
nd L
oad
Fare
Pro
duct
s on
to S
mar
tcar
ds
CCar
d R
egis
trat
ion
Ben
efits
of R
egis
trat
ion:
•Th
e va
lue
rem
aini
ng o
n a
lost
regi
ster
ed c
ard
can
be
trans
ferre
d to
new
car
d ($
5 ne
w c
ard
fee
still
appl
ies)
•
Pro
vide
s A
dditi
onal
Car
d Fe
atur
es
H
ow D
o I R
egis
ter?
:
•R
egis
tratio
n is
qui
ck a
nd e
asy
to d
o on
line
•R
equi
res
nam
e, e
mai
l add
ress
, stre
et a
ddre
ss, a
nd D
OB
•
Sen
ior a
nd Y
outh
Car
ds n
eed
to b
e re
gist
ered
for e
ligib
ility
HHow
Doe
s it
Wor
k?
At t
he F
are
Box
: •
Pas
seng
ers
tap
Sm
artc
ard
agai
nst t
he fa
re b
ox
smar
tcar
d re
ader
; wai
t for
the
beep
; and
then
go
•
If a
Pass
enge
r’s c
ard
has
e-ca
sh a
nd a
non
act
ive
rolli
ng e
-pas
s lo
aded
on
the
card
: •
Def
ault
to a
ctiv
atin
g th
e e-
pass
firs
t •
Pas
seng
ers
can
ask
the
oper
ator
to u
se e
-cas
h if
they
do
not w
ant t
o ac
tivat
e a
new
e-p
ass.
•U
sing
the
e-ca
sh w
ill a
ctiv
ate
a 75
min
ute
trans
fer o
n th
e ca
rd
WWhe
re D
o I
Buy
Sm
artc
ards
an
d Fa
re P
rodu
cts?
Fare
Pro
duct
Ava
ilabi
lity:
•
Tran
sit C
usto
mer
Ser
vice
Cen
tres
(3 lo
catio
ns)
•C
ity H
all
•B
ilingu
al S
ervi
ce C
entre
•
Win
nipe
gtra
nsit.
com
•
311
•R
etai
l Age
nts
•P
ost-S
econ
dary
Inst
itutio
ns
•E
copa
ss P
artn
ers
•G
over
nmen
t Age
ncie
s (e
g. E
mpl
oyee
and
Inco
me
Ass
ista
nce)
Pur
chas
es m
ade
thro
ugh
Win
nipe
gtra
nsit.
com
or 3
11 m
ay ta
ke u
p to
48
hour
s to
bec
ome
activ
e on
a c
ard
Sm
artc
ards
pur
chas
ed d
urin
g th
e la
unch
per
iod,
that
are
regi
ster
ed
and
used
with
in 9
0 da
ys, w
ill re
ceiv
e a
$5 re
bate
in e
-cas
h
NNew
Sal
es A
gent
Mod
el
•Tw
o C
orpo
rate
Cha
ins
S
hopp
ers
Dru
g M
art
7-11
•11
Inde
pend
ent A
gent
s •
90 O
utle
ts in
Tot
al
•M
erch
ants
will
be
able
to
add
Fare
Pro
duct
s to
C
usto
mer
’s C
ards
Rol
l Out
Str
ateg
y P
hase
d A
ppro
ach:
•S
yste
m w
ill be
rolle
d ou
t ove
r a n
umbe
r of m
onth
s M
inim
ize
line-
ups
Allo
w ti
me
for P
ublic
to a
dapt
•S
enio
rs b
egin
ning
Jul
y 4,
201
6 3
mon
th ro
ll ou
t for
ecas
t
•Fu
ll an
d Yo
uth
Fare
s be
ginn
ing
Aug
ust 8
, 201
6 5
mon
th ro
ll ou
t for
ecas
t
•E
copa
ss b
egin
ning
Aug
ust 8
, 201
6 3
mon
th ro
ll ou
t for
ecas
t
•P
ost S
econ
dary
beg
inni
ng A
ugus
t 8, 2
016
3 m
onth
roll
out f
orec
ast
Rol
l Out
Str
ateg
y
Pro
duct
Bra
ndin
g - B
egin
s Ju
ne 1
0th
•M
edia
eve
nt
•P
aid
adve
rtisi
ng
Rad
io, T
V, N
ewsp
aper
, Onl
ine,
with
Pap
er P
asse
s •
Tran
sit I
nter
iors
•
Bus
Ben
ches
•
Tran
sit S
helte
r Ads
•
Tran
sit B
us E
xter
ior A
ds
P
ublic
Edu
catio
n:
•In
form
atio
n B
roch
ure
with
eac
h S
mar
tcar
d •
Web
site
exp
lain
ing
Sm
artc
ards
Tw
o Tr
aini
ng V
ideo
s •
311
CS
R’s
Tra
ined
to A
ssis
t Cus
tom
ers
•11
00 B
us O
pera
tors
Tra
ined
to A
ssis
t Cus
tom
ers
Say
Hel
lo t
o pe
ggo
Bra
ndin
g
Say
Hel
lo to
peg
go:
•
The
nam
e pe
ggo
is a
pla
y on
wor
ds:
•W
inni
PE
G
•P
ay-G
o •
Peg
-Go
•pe
ggo
•Fo
cus
test
ing
indi
cate
d a
posi
tive
emot
iona
l res
pons
e
evok
ed a
sen
se o
f “ea
se o
f use
”
Say
Hel
lo t
o pe
ggo
Inte
rior B
us A
d C
ampa
ign:
Say
Hel
lo t
o pe
ggo
Bus
Ben
ch A
d C
ampa
ign:
Sam
e Lo
ok a
nd F
eel a
s th
e In
terio
r Ads
Say
Hel
lo t
o pe
ggo
She
lter A
ds:
R
educ
ed F
are
Car
d
Say
Hel
lo t
o pe
ggo
Say
Hel
lo t
o pe
ggo
Say
Hel
lo t
o pe
ggo
Say
Hel
lo t
o pe
ggo
Que
stio
ns?
