citizen’s charter - sugar regulatory administration · single window- bureau of customs...

SUGAR REGULATORY ADMINISTRATION North Avenue, Diliman, Quezon City

CITIZEN’S CHARTER 2015 FRONTLINE SERVICES

(Step-by-Step Procedures)

REGULATION DEPARTMENT

A. LICENSING AND MONITORING DIVISION

GUIDE IN PROCESSING OF APPLICATION FOR TRADER'S REGISTRATION

Schedule of Availability of Service : 8 am to 5pm Monday to Friday

Clients : Sugar, Molasses and Muscovado Traders

Requirements: Notarized application form, City municipality business/Mayor's Permit, Certificate of Registration from DTI, (if sole proprietor) Securities and Exchange Commission (if Corporation), Article of Incorporation/By-Laws, Certificate of CDA Regitration, By-Laws, Certificate of Good Standing (if Cooperative), TIN, Current Year General Information Sheet (GIS) submitted and Office/warehouse inspection report for new applicants, Registration Fee (Int'l Sugar/molasses Trader - P20,000.00, Domestic Sugar/molasses trader P15,000.00, Muscovado Trader P6,000.00)

Duration : 2 Days for Renewal and 1 week for New applicants

For Renewal

Step Client Action Agency Action Office/Person Responsible Location of Office Duration of Activity

1 Applies/Submits application/requirements Checks/verifies documents SPRO III LMD 15 minutes

2 Prepares OP if documents are in order SPRO III LMD 15 minutes

endorses OP to LMD Chief for signature LMD Chief

3 Client pays for the registration fee Issued Official Receipt Budget Officer

Budget & Treasury Div. 15 minutes

Client returns to LMD Submits Photocopied OR for the SPRO III processes

application LMD 15 minutes

processing of Registration of Traders

4 Prepares the Registration Certificate for

SPRO III/LMD Chief/Manager III/

initial and for approval of SRA Admin and SRA

Dep./Administrator LMD, Office of the

Manager 15 minutes

Office of the Adm. 1 hour

5 Records/releases Certificate LMD STAFF LMD 5 minutes

of registration Records Div.

(courier) 2 days

For New Applicants

Applies/Submits application/requirements Checks/verifies/evaluates documents assigned LMD staff client's business/ Depending on the location of the

Conducts office/warehouse ocular warehouse location Office and Warehouse. Usually,

1 inspection it takes 2-3 days including Travel Time

(outside Metro Manila)

2 Prepares original copy of documents Prepares Inspection Report LMD staff LMD

Done the following day after inspection

submitted for verification during inspection Submits report to LMD Chief LMD staff LMD 1 hour

3 LMD Chief endorses Report to LMD Chief LMD

Manager III/SRA Deputy/Administrator

RD Manager/SRA Deputy/Admin

RD Manager/SRA Admin 1 hour

for approval

4 SRA Admin returns the report SRA Admin SRA Admin 1 hour

with corresponding notation (approved/

disapproved)

5 Informs the applicant thru phone on the SPRO III LMD 10 minutes

status of the inspection conducted

(Approved/disapproved)

6 Client pays for the Registration Fee Prepares OP for the registration fee SPRO III/LMD Staff LMD 15 minutes

endorses OP to LMD Chief for signature LMD Chief

7 Client pays for the registration fee Budget Officer

Budget & Treasury Div. 15 minutes

8 Client returns to LMD Submits photocopied OR for the SPRO III processes

application LMD 15 minutes

processing of Registration of traders

9 Prepares the Registration Certificate for

SPRO III/LMD Chief/Manager III/

LMD, Clerk, Office of the 15 minutes

initial and for approval of SRA Dep./Admin

and SRA Dep./Administrator

Manager/Office of the 1 hour

10 Client Records/releases Certificate Clerk LMD 5 minutes

of registration Records Div.

(courier) 2 days

B. SUGAR TRANSACTION DIVISION

PROCESSING FLOW OF SUGAR TRANSACTION DIVISION

Schedule of Availability of Service : 8:00 am – 5:00pm without noon break; Monday- Friday

Clients : Sugar/Muscovado/Molasses Traders; Food Processors; Importers

Requirements : Application Request Letter, complete documents

Duration : Available at Sugar Transaction Division : 1 day

Release Clearance Needed : 1-5 days

How to Avail of the Service:

Step Client Action Agency Action Office/Person Responsible

Location of Office

Duration of

Activity

Form

1 Sugar Traders and Quedan holders submit the application and document requirements

Receive application and requirements. Application will be stamped as received and will be assigned control numbers.

Clerk, Office of Administrator/

Deputy Administrator

2nd Floor SRA Bldg.

3-5 minutes

2 Application endorse to the Manager III, Regulation Dept. for appropriate action

Office of the Administrator /


2nd Floor SRA Bldg.

3 minutes

3 Endorse application to Sugar Transaction Division (STD)

Dept. Manager III, Regulation

Dept.

Ground Floor,

Regulation Dept.

3-5 minutes

4 Check the completeness and validity of requirements. Essential Requirement of applicant should be SRA registered trader/exporter. A. Basic requirements are: Application Letter, Physical Quedan-Permit Portions, Listing of Quedans. The additional requirements are as follows: 1. For Export

Clearance/Withdrawal/Inloading/ Outloading/Acknowledgement Receipt 1.1 Export market shipment

1.1.1. Export Declaration 1.1.2. On-line registration National

Single Window- Bureau of Customs

1.1.3. Proforma Invoice/Packing List

1.1.4. On-line registration to the United States Food & Drug Administration (USDA) Re: Bio-terrorism Act (for U.S. exports only)

1.2 World market shipment

1.2.1 Export Declaration 1.2.2 Deed of Undertaking to

Export 1.2.3 Notice to Export 1.2.4 Notice to Withdraw 1.2.5 Proforma Invoice/Packing

List 1.2.6 Purchase

Order/Commercial Invoice 1.2.7 On-line registration to

National Single Window- Bureau of Customs

2 For Reclassification/Refining: 2.1 Affidavit of Ownership 2.2 Purchase Order

STD

Ground Floor, STD

Ground Floor, STD

Ground Floor, STD

3-5 minutes

3-5 minutes

3-5 minutes

3 For Authority to Withdraw:

3.1 Refined Sugar Quedan (RSQ)

3.2 Bond Payment

4 For Regular/ Advance Swapping/Replenishment 4.1 Affidavit of Ownership

5 For Verification/ Reinstatement of

Export Sugar or World Market Sugar 5.1 Undertaking to ship

B. Molasses/ Muscovado Export/Import

1. Application letter stating the name of importer/exporter volume, port of origin, name of vessel (estimated date of arrival/departure), name and address of consignee, FOB value in U.S. $;

2. On-line registration to National Single Window-Bureau of Customs

3. Export Declaration 4. Notarized Deed of Undertaking

import only

C. Premix Commodity Release Clearance

1. Application letter 2. On-line registration to National

Single Window-Bureau of Customs

3. Bill of Lading 4. Commercial Invoice 5. Packing List 6. Temporary Assessment Notice

(Assycoda) 7. Import Entry 8. Certificate of Analysis

D. Certification of Sugar Requirements (New)

1. Application letter (duly notarized) 2. Corporate documents (SEC

Registration, BOI Registration, DTI Registration, BIR/VAT Registration, Mayor’s Permit

3. Industrial Technology Development Institute (ITDI) – Certification of quantity of sugar used on exported sugar

4. Purchase Orders/Contract between the processors/exporters & buyers/importers

5. Previous export documents, if already engaged in food processing

6. Process flow 7. Customs Bonded Warehouse

(CBW) Certificate of Accreditation, if accredited CBW member

8. Schedule of importations 9. Audited Financial Statement

10. On-line registration to the United States Food & Drug Administration (USDA) Re: Bio-terrorism Act (for U.S. exports only)

11. Plant visit will be schedule & report will be made

Ground Floor, STD

Ground Floor, STD

Ground Floor, STD

Ground Floor, STD

Ground Floor, STD

10-15 minutes

10-15 minutes

3-5 minutes

2

minutes 2

minutes

E. Certification of Sugar Requirements (Renewal)

1. Application letter duly notarized 2. Industrial Technology Development

Institute (ITDI) – Certification of quantity of sugar used on exported sugar

3. Bank remittance/proof of payment 4. Purchase Orders/Contract between

the Processors/Exporters & Buyers/Importers

5. On-line registration to the United States Food & Drug Administration (USDA) Re: Bio-terrorism Act (for U.S. exports only)

6. Statements of Liquidation 7. Export Declarations 8. Export Sales Invoices of

previous/current year 9. Summary of total quantity of

exports for the previous/current year

10. Cancellation of bonds 11. Schedule of Importation for the

current year 12. Latest Audited Financial

Statements 13. Year-End Inventory Report 14. Declaration of warehouse (location,

capacity) and toll packers (if any)

F. Clearance for the Release of Imported Sugar

1. Application letter 2. National Single Window-Bureau of

Customs 3. Approved SRA Certificate of Sugar

Requirements 4. Bill of Lading 5. Commercial Invoice 6. Packing List

G. Certificate of Origin 1. Application letter stating the name

of consignor; name of consignee; notify party, name of vessel, port of loading, port of discharge, description of goods and weight in metric tons.

H. Clearance to Print Sugar Quedan-Permit forms

1. Application letter 2. Milling License/Refinery License 3. Accounting reports of the previous

crop year of Issued/Used/Unused/Cancelled Sugar Quedan-Permit forms or Burned/Shredded Sugar Quedan-Permit forms

I. Stop/Lift Order

1. Application letter 2. Affidavit of loss 3. Certification of available stock

5 Checklist submitted if complete, proceed with the processing.

STD

Ground Floor, STD

5-10 minutes

6 Checklist submitted if incomplete, notify/inform the applicant of the lacking requirements

STD

Ground Floor, STD

5-10 minutes

7 Check details of quedans such as Mill, Classification of Sugar, Crop Year, Week Ending, attestation of the Regulation Officer assigned in the Mill in behalf of the Administrator and the volume match in their application and listings.

Stamping the details of the transactions such as codes, transaction numbers and date of process.

Permit portions will be detached from quedan portions and will be filed for proper monitoring and safekeeping. The quedan portions will be returned to the applicant/trader.

STD

Ground Floor, STD

5-7

minutes Per

quedan

8 Pay for the fee. As per General Administrative Order No.1 Original receipt will be photocopied and will be attached to the application

Compute for fees and issues Order of Payment

3

minutes

Official Receipt

9 Recommend approval/ Signing of

Certificates

Manager III and Division

Chief

3 minutes

10 Approve/Sign certificates

Office of the Administrator /


Ground Floor, STD

3 minutes

11 Sugar Trader receives the certificate/s and stamped/processed quedans by signing in the logbook and the duplicate copy of certificate

Release the certificates

Clerk of STD

Ground Floor, STD

2 minutes

C. SUGAR REGULATION AND ENFORCEMENT DIVISION

PROCESSING OF APPLICATION FOR SHIPPING PERMIT

Schedule of Availability of Service: 8 am to 5 pm Monday to Friday

Clients : Sugar, Molasses and Muscovado Traders

Requirements: Application Form (filled – up), Sugar Release Order

(SRO) or Shipping Permit issuance (from Bacolod, if

any), Bill of Lading, Clearance for Release of

Imported Sugar (for imported sugar), Authorization

as Representative, Shipping permit fee (1.00/Lkg

bag of sugar).

Duration: 15 – 20 minutes

How to avail of the service

Step Client Action Agency Action Office/ Person

Responsible

Location of Office

Duration of

Activity

1 Applies/Submits application/require

ments

Checks/verifies/evaluates documents

SPRO III/SPRO II

SRED

5 minutes

2 Prepares OP if documents are complete; and endorses OP

Signs the OP

SPRO III/SPRO II

Chief SPRO

SRED

3 Pays for the Shipping Permit

fee

Issues official receipt (OR)

Budget Cashier

Budget and

Treasury Div.

5 minutes

4 Returns to SRED Submits

Photocopied OR

Prepares the Shipping permit

SPRO III/SPRO II

SRED

5 minutes

5 Signs the Shipping Permit

Chief SPRO SRED

6 Records and releases the Shipping

permit

SPRO III/SPRO II

SRED

CERTIFICATION OF SUGAR QUEDANS AND MOLASSES CERTIFICATES

Schedule of Availability of Service: 8 am to 5 pm Monday to Friday

Clients : Registered Sugar Millers

Requirements: Production and SMS Report, Sugar Quedan Listings

and Sugar Quedans

Duration: 1 day

How to avail of the service

Step Client Action Agency Action Office/ Person

Responsible

Location of Office

Duration of

Activity

1 Submits production

report/SMS/ Quedan listings

and Sugar Quedans

Checks/verifies all the submitted

documents

Sr. SPRO/SPRO III

Sugar Mills 2 hours

2 Checks and inspects physical

stocks against production report

Sr. SPRO/SPRO III

Warehouses

1 – 2 hours

3 Certifies/signs sugar

quedans/molasses certificates

Sr. SPRO/SPRO III

Sugar Mills

3 - 5 hours 4 Releases the

sugar quedans/molasse

s certificates

Sr. SPRO/SPRO III

Sugar Mills

RESEARCH DEVELOPMENT AND EXTENSION DEPARTMENT

A. LABORATORY SERVICES

SUGAR QUALITY &SAFETY ASSESSMENT (PNS/BAFS 81:2010) ANALYSIS OF RAW SUGARS FROMMILLS

Schedule of Availability of Service: 8:00-5:00 PM, Monday -Friday

Clients: Sugar Mills

Requirements: Sample for Analysis

Duration: 4 days (First come-first served basis)



Location of the Office

Duration of Activity Form

1 Submit sample Evaluates and receives sample if it meets required specification

Chemist I / Chemist II

Laboratory Services

Ground Floor, SRA Annex Bldg

0.25 hours

2 Records sample in the Entry Sheet and assigns sample identification


Laboratory Services

Ground Floor, SRA Annex Bldg.

0.25 hours Entry Sheet

3 Conducts analysis Chemist III, Chemist II, Chemist I, Laboratory Technician, Science Aide

Laboratory Services


Analysis of Raw Sugar Moisture

Polarization Ash

Grain Size Color:

1) Affined 2) Whole Raw

7 hours 2 hours 8 hours 4 hours 5 hours 2.5 hours

Laboratory Worksheets

4 Computes test result Chemist III, Chemist II, Chemist I

Laboratory Services

2 hours


5 Reviews/verifies test data and computation of results

Chemist III Laboratory Services


2.5 hours

6 Prepares test certificate Chemist I / Chemist II

Laboratory Services


0.50 hour Certificate of Analysis

7 Evaluates and certifies prepared test certificate for correctness



0.25 hour

8 Approves test certificate Manager III, RDE Office of the Manager III, RDE


0.25 hour

9 Submits test certificate to Records Section for releasing

Science Aide Records Section, 3rd Floor, SRA

SRA Annex Bldg.

0.33 hour

SUGAR QUALITY &SAFETY ASSESSMENT (PNS/BAFS 82:2010) ANALYSIS OF WHITE SUGARS FROM REFINERIES


Clients: Refineries

Requirements: Sample for Analysis

Duration: 4 days (First come first served basis)







Laboratory Services


0.25 hour



Laboratory Services


0.25 hour Entry Sheet

3 Conducts analysis Chemist III, Chemist II, Chemist I, Senior Science Research Specialist, Laboratory Technician, Science Aide

Laboratory Services


Analysis of White Sugar Moisture

Polarization Ash

Color Reducing Sugar Sulfur Dioxide

7 hours 2.5 hours 1 hour 1.75 hours 2.5 hours 2.5 hours



Laboratory Services


2 hours




2.5 hours

6 Prepares test certificate and Billing Statement


Laboratory Services


0.50 hour Certificate of Analysis Billing Statement




0.25 hour



0.25 hour


Science Aide Records Section, 3rd Floor, SRA Annex Bldg.

0.33 hour

ANALYSIS FOR PREMIXES, DRY MIXES& FOOD CONCENTRATES


Clients: Importers, Brokers

Requirements: Sample for Analysis, Request for Analysis, Analysis Fees

Duration: 1 day (First come first served basis)





1 Coordinate with Regulations Department for sampling schedule (upon receipt of request for clearance from client by Regulations Dept.)



0.25 hour

2 Conduct site sampling and submit sample to Laboratory

Chemist III/ Chemist II/ Chemist I

Client Warehouse, plant, port area

Duration will depend on location of sampling site/travel time

Activity Report

3 Issues Order of Payment to the Client

Chemist III/ Chemist II/ Chemist I

Laboratory Services


0.25 hour Order of Payment

4 Pays the required Analysis Fee

Treasury Section, 3rd Floor, SRA Annex Building

0.33 hour Official Receipt



Laboratory Services




Laboratory Services


Analysis of Premixes, Dry Mixes, Food Concentrates

Sucrose (HPIC/Standard

Calibration)

1 day

Laboratory Worksheet


Laboratory Services


1 hour




1 hour


Laboratory Services






0.25 hour



0.25 hour



0.33 hour

ANALYSIS OF RAW & WHITE SUGAR, MUSCOVADO, MOLASSES, PREMIXES & FOOD CONCENTRATES (for Special Samples & Walk-In Clients)


Clients: Mills, Refineries, Traders, Brokers, Processors, Researchers

Requirements: Sample for Analysis, Request for Analysis, Analysis Fees

Duration: Duration will depend on required analyte, First come first served basis







Laboratory Services


0.5 hour Request for Analysis

2 Issues Order of Payment to the Client


Laboratory Services


0.25 hour Order of Payment

3 Pays the required Analysis Fee

Treasury Section, 3rd Floor, SRA Annex Building

0.33 hour Official Receipt



Laboratory Services




Laboratory Services


Analysis of Raw Sugar (Special Samples & Walk In)

Moisture Polarization

Ash Grain Size

pH Color:

1) Affined

7 hours 2 hours 8 hours 4 hours 0.75hour 5 hours


2) Whole Raw 3) ICUMSA GS 1/3-7

Sucrose Reducing Sugar

Dextran (Modified Alcohol Haze Method)

Starch (BSES Method) Starch (SPRI Rapid Method)

Sulfur Dioxide Analysis of White Sugar (Special Samples & WalkIn)

Moisture Polarization

Ash Color

Reducing Sugar Sulfur Dioxide

Iron Floc Test Grist Size

Microorganisms: Total Mesophilic Bacterial Count

Yeast and Moulds Thermophilic Spore-forming

bacteria Quaternary Ammonium

Compound Sediment/Insoluble Matter

Turbidity Appearance

Taste & Odor Odor upon Acidification

2.5 hours 2.5 hours 3 hours 2.5 hours 8 hours 12 hours 12 hours 4 hours 7 hours 2.5 hours 1 hour 1.75 hours 2.5 hours 3.0 hours 2 hours 10 days 2.5 hours 88 hours 88 hours 88 hours 8 hours 8 hours 3 hours 1 hour 0.50 hour 1hour

pH Analysis of Premixes, Food Concentrates Sucrose (HPIC /Standard Calibration)/ Fructose, Glucose, Lactose Analysis of Muscovado (Special Samples & Walk In)

Brix Pol

Reducing Sugar Moisture

Ash Color

Analysis of Molasses (Special Samples & Walk In)

Sucrose Reducing Sugar

Total Solids Brix Ash Pol

Specific Gravity Refractive Index

pH Total Sugar as Invert

Total Reducing Sugars after Hydrolysis

0.75 hour 1 day 1.5 hours 2 hours 2 hours 7 hours 8 hours 2.5 hours 3 hours 2 hours 32 hours 1 hour 8 hours 2 hours 3 hours 2.5 hours 1.5 hours 5 hours 6 hours


Laboratory Services

2 hours

SRA Ground Floor, Annex

Bldg.




2.0 hours


Laboratory Services






0.25 hour



0.25 hour



0.33 hour

Fees: MATRIX ANALYSIS /

TEST FEE

(PHP) SAMPLE WEIGHT (grams)

Raw Sugar Moisture 400.00 250

Polarization 400.00 500

Ash 400.00 250

Grain Size 400.00 2,000

Color

Affined 400.00 2,000

Whole Raw 400.00 250

Sucrose 650.00 250

Reducing Sugar 600.00 500

Dextran 1,000.00 500

pH 400.00 250

Starch 1,600.00 250

Sulfur Dioxide 750.00 500

White Sugar Moisture 400.00 250


Ash 400.00 250

Color 400.00 250


Floc Test 400.00 2,000

Sulfur Dioxide 750.00 200

Iron 750.00 250

Microorganism

Total Mesophilic Bacterial Count

500.00 250

Yeast and Moulds 500.00 250

Thermophilic Spore-Forming Bacteria

500.00 250

Grist Size 400.00 500

Quaternary Ammonium Compound (QAC)

1,700.00 250

Sediment/Insoluble Matter

600.00 2,500

Turbidity 600.00 250

Appearance 400.00 500

Taste and Odor 400.00 250

Odor upon Acidification

400.00 250

pH 400.00 250

Premixes, Dry Mixes, Concentrates Sucrose 3,000.00 50

with Fructose, Glucose, Lactose (for each additional)

1,000.00

Molasses Brix 400.00 500


Sucrose 650.00 250


Total Sugar as Invert

1,250.00 250

Total Reducing Sugars after Hydrolysis

1,250.00 250

Total Solids / Dry Substance

700.00 250

Ash 400.00 250

Specific Gravity 400.00 500

Refractive Index 400.00 250

Suspended Solids 400.00 250

pH 400.00 250

Muscovado Moisture 400.00 250



Ash 400.00 250

Color 400.00 250

Brix 400.00 500

Notes: 1. Analysis is done on a first come – first serve basis. 2. For expedite/rush analysis, additional fee of 50% over the basic rate/regular fee shall be charged. 3. The following are discounted fees for complete analysis:

3.1 Molasses Brix, Polarization, Sucrose, Reducing Sugar, Total Sugar as Invert,

Total Solids/Dry substance

2,500.00

3.2 White Sugar Moisture, Polarization, Color, Reducing Sugar, Ash 2,000.00

3.3 Microbiological

Tests

Total Mesophilic Bacterial Count, Yeast and Moulds,

Thermophilic Spore-Forming Bacteria

1,400.00

4. Payments of analytical fees for raw sugar composite samples from the sugar mills are incorporated in the Milling Permit Fees as

per General Administrative Order No. 2 Series of 1999-2000. 5. Payments of analytical fees for all other samples from mills and refineries not covered by the above stated order can be made upon

receipt of the statement of account provided that no unpaid fees shall accrue to their account prior to the renewal of their milling/refining license.

B. EXTENSION SERVICES DIVISION

FARMERS TRAININGS, SEMINARS, WORKSHOP AND TECHNO-DEMO (Mill District and EWA) Schedule of Availability of Services: 8:00AM – 5:00AM, Monday to Friday Clients: Sugarcane Farmers Requirements: Letter request Duration: 5 – 12 Days How to Avail the Service: Step Client Action Agency

Action Office/Person Responsible


Duration of

Activity

Forms

1 Submit letter request for seminar, workshop and techno demo

Receives and evaluates request

Mill District Officer/ Technical Staff

Luzon & Mindanao Mill District Office

0.25 hour

2 Endorses the request for approval

Mill District Officer/ Chief Agriculturist/ Department Manager

Extension Services, 3rd floor, SRA Annex Bldg.

2 – 5 days

3 Approves request and return to concerned division for implementation

Administrator/ Deputy Administrator

2nd Floor SRA Main Building

1 day

4 Conducts meeting with the requesting party for training schedule

Mill District Officer/ Agriculturists


4 hours

5 Prepares Training programs and materials

Chief Agriculturist, Training Specialist & Technical Staff


2 – 5 days

6 Conducts Training

Chief Agriculturist, Training Specialist, Technical Staff, Mill District Officer & Agriculturists

1 – 2 days

TECHNICAL ASSISTANCE/REFERRED PROBLEMS – ON-SITE EVALUATION/ SURVEY OF REFERRED FIELD PROGRAMS Schedule of Availability of Services: 8:00AM – 5:00AM, Monday to Friday, Saturday & Sunday as may be required Clients: Sugarcane Farmers Requirements: Letter request/Walk-in Duration: 1 – 3 days How to Avail the Service:



Duration of

Activity

Forms

1 Submit letter request/ visits mill district offices

Receives and evaluates request/ accommodates visitors

Mill District Officer/Technical Staff


1 – 2 hours

2 Prepares itinerary and travel documents

Mill District Officer/ Agriculturist


1 hour

3 Conducts survey/ farm assessment

Mill District Officer/ Agriculturist


4 hours

4 Prepares reports and recommendations

Mill District Officer/ Agriculturists


4 hours

5 Receives findings and recommendations

SURVEY OF POTENTIAL AREAS FOR SUGARCANE PRODUCTION Schedule of Availability of Services: 8:00AM – 5:00AM, Monday to Friday, Saturday & Sunday as may be required Clients: Private Groups/Entities Requirements: Letter request Duration: 15 - 30 days

How to Avail the Service:



Duration of

Activity

Forms

1 Submit letter request

Receives and evaluates request/ forward to RD&E



2 Meets the requesting party regarding the terms and conditions

Manager III/ Agriculturists


2 - 4 hours

3 Prepares travel documents and necessary materials

Technical Staff


1 Day

4 Conducts field survey and data gathering



5 – 10 days

5 Prepares reports and recommendations



10 - 15 days


Meets the requesting party regarding the results and findings

ISSUANCE OF CERTIFICATE FOR LAND CONVERSION OF SUGARCANE AREAS Schedule of Availability of Services: 8:00AM – 5:00AM, Monday to Friday, Saturday & Sunday as may be required Clients: Land Owner/Developer/ Private Entities Requirements: Letter request with attachments (photo copy of Transfer Certificate of Title (TCT), Tax Declaration (TD), Sketch/Vicinity Map, Certification from other agencies Duration: 5 days after ocular inspection How to Avail the Service:



Duration of

Activity

Forms


Receives request/ forward to RD&E Extension Services



2 hours

2 Evaluates request and issues order of payment

Chief Agriculturist/ Technical Staff


1 hours

3 Pays filing fee and ocular inspection fee

Receives payments

Cashier Budget and Treasury Division, 3rd floor, SRA Annex Bldg.

30 minutes

Official Receipt

4 Schedules and prepares travel documents



1 day

5 Meets SRA Agriculturist for inspection of areas

Conducts ocular inspection

Technical Staff & Mill District Officer


1 day

5 Prepares ocular inspection reports and certification

Technical Staff


4 hours FM-RDE-ESD-006

6 Signs reports and certification

Administrator/ Deputy Administrator/ Dept. Manager III/Chief Agriculturist


1 day

7 Records and releases certification

Division Chief/Staff

Records Division, 3rd floor, SRA Annex Bldg.

30 minutes

8 Receive certification

TECHNICAL INFORMATION MATERIALS Schedule of Availability of Services: 8:00AM – 5:00AM, Monday to Friday, Saturday & Sunday as may be required Clients: Farmers/private individuals/researcher Requirements: Letter request Duration: 1 - 5 days

How to Avail the Service:



Duration of

Activity

Forms

1 Submit letter request/Walk-in

Receives and evaluates request/ forward to RD&E



2-4 hours

2 Prepares requested IEC materials


1 – 5 Days


CERTIFICATION OF EXISTING SUGARCANE FARM AS FEEDSTOCK AREAS FOR BIOETHANOL Schedule of Availability of Services: 8:00AM – 5:00AM, Monday to Friday, Saturday & Sunday as may be required Clients: Private Groups/Entities Requirements: Letter request Duration: How to Avail the Service:



Duration of

Activity

Forms


Receives and evaluates request/ forward to RD&E/PPD



2-4 hours

2 Meets requesting party

Dept. Manager III/Agriculturists


4 hours

3 Schedule and Prepares travel documents



1 day

4 Conduct field validation/survey



2 – 5 days

5 Prepares reports and forward to PPD



2 – 5 Days

6 Prepares certification

Dept. Manager III/Staff

3rd Floor, SRA Annex Bldg.

7 Signs certification Administrator/ Deputy Administrator


8 Records and releases certification

Division Chief Records Division, 3rd floor, SRA Annex Bldg.

30 minutes

9 Receives certification

citizen’s charter - sugar regulatory administration · single window- bureau of customs...

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