CHARUTAR AROGYA MANDAL

Solace for the Suffering

Citizen Charter

Citizen Charter

The Citizen Charter gives a birds eye view into• Vision of the Mandal, • Institutes attached, • Facilities available, • Services provided• Contact details

Charutar Arogya Mandal : http://www.charutarhealth.org/

About us: http://www.charutarhealth.org/about-us

Campus lay-out- Birds Eye view

Cardiac Centre Shree Krishna

Hospital Critical CareCentre

PrivilegeCentre

AcademicCentre

CancerCentre

BMT Centre

Surabhi& Bank

Hostels

Annapurna

Library

AsssessmentCentre

Pramukhswami Medical College

Play Ground

ActivityCentre

MGMTCentre

NursingCollege

StaffQuarters

& PG Hostel

Chummary

THE CAMPUS

Pramukhswami Medical College

HM Patel Institute of PG Studies

KM Patel Institute of Physiotherapy

GH Patel School of Nursing LP Patel Institute of Medical

Technology Shree Krishna Hospital MS Patel Cancer Centre Bhanubhai & Madhuben

Patel Cardiac Centre

Savitaben & Hirubhai Patel Student Activity Centre

MB Patel Management Centre

Staff Quarters Nurses Quarters Other Staff Quarters Hostels for Boys, Girls and

PG students Shopping Centre, including

dormitories for relatives, Bank, ATM.

THE FUNDAMENTALS

Vision : http://www.charutarhealth.org/about-us/vision-mission

To shine as an example of what the profession of medicine is required to be; noble, deeply rooted in providing solace to the suffering and continually upgrading itself to further its ability to serve humanity better

Core PurposeTo provide and prepare resources for modern and

professional healthcare to the rural community equitably

Core Values• Commitment• Excellence• Honesty and Integrity

THE PEDIGREE

Sh. Nanubhai Amin Dr. IG Patel Dr. HM Patel

THE GOVERNANCE STRUCTURE

Governing Body Chairman: Shri Atulbhai Patel

Governing Council General Body of the Mandal Board of Management Chief Executive Officer Head of Institutions

Shri Atulbhai Patel

Users’ Responsibilities

• Maintain general discipline.

• Maintain cleanliness

• Prevent damage to the hospital infrastructure and facilities.

• Follow the rules of the hospital

• Co-operate with the staff, to avail better services.

• Co-operate with the security to serve you better.

• Please, ensure to follow the timings of visiting hours.

• Do not pay extra to any staff member for services rendered, if any staff asks for money please register your complain at the reception.

• Use the indoor pharmacy for the drugs.

• Your feedback and suggestion are welcome, to help us to serve you better.

• Smoking and Tobacco products are prohibited inside campus.

SHREE KRISHNA HOSPITAL

Bed capacity: 900

Major facilities: All ICUs, Trauma Centre, OTs, Labs, Blood Bank, Imaging Centre, Cardiac Centre, Cancer Centre, Privilege Centre

http://www.charutarhealth.org/healthcare-listing

Our Achievements

• NABH Accredited Hospital

• NABH Accredited Blood Bank and Imaging Centre

• NABL Accredited Laboratories

• NAAC Accredited Physiotherapy College

• MCI Recognized Medical College

• NABH Accredited IEC

Critical Care ServicesCritical Care Services

• The hospital treats around 5000 patients annually in its Medical, Surgical, Neonatal and Pediatric Intensive Care Units.

• It receives 16000 casualties in its Trauma and Emergency Centre, Annually

• A total of 9000 surgeries are performed of which around 4500 are Major and Supra-Major surgical interventions

Outdoor and Indoor Facilities

• General & Privilege Out Patient Department

• The hospital has general wards for patients from humble background where the bed and diet for patients are not charged apart from the heavily concessional treatment charges.

Therapeutic Services: General Specialties

• The hospital not only has exclusive and modern diagnostic facilities and treatment, but also has staff consisting of numerous efficient and eminent specialist doctors in various branches and many super specialist consultants.

• The super-specialty services provided by the hospital, in addition to the Cancer and Cardiac Centres which function as semi-independent bodies, include Neurology, Nephrology, Pulmonolgy, Diebetology, Neurointerventional procedures, Neurosurgery, Gastroenterology, Endoscopic Procedures, Pediatric Surgery, Plastic Surgery, Vascular Surgery, Urology, Spine Surgery, Joint Replacement, Arthroscopy, Shoulder Replacement, Hand Reconstructive Surgery, Cochlear Implant, etc

Manibhai Shivabhai Patel Cancer CenterManibhai Shivabhai Patel Cancer Center

• The Centre, which has been functioning since 2004, has so far examined over 51,000 patients.

• A state- of -the -art Manibhai Shivabhai Patel Cancer Centre with services for Medical, Surgical and Radiation Oncology.

• Around 3200 patients have undergone radiation therapy and 15,500 patients have been administered chemotherapy.

• The Centre has recently acquired a state-of-the-art linear accelerator, that places it among the most well-equipped cancer treatment facilities in the country.

Bhanubhai & Madhuben Patel Cardiac CentreBhanubhai & Madhuben Patel Cardiac Centre

• The Centre, which was inaugurated in October, 2008, receives about 4000 patients annually.

• The Centre with facilities for Interventional Cardiology, Cardiac Surgeries, Non-invasive Cardiology for new borns, children and adult patients

• So, far, it has performed 1500 angiographies and 300 angioplasties.• It is one of the premier centres for treating cardiac diseases in

children and has performed 600 surgeries out of each 400 are paediatric cardiac surgeries, many of which are rarely performed elsewhere.

• The Intensive Cardiac Care Unit admits about 500 patients annually.

Ramanbhai Gokul Privilege CentreRamanbhai Gokul Privilege Centre

• The Centre is an extension of the privilege services offered by the hospital. The Centre aims to provide care in a more comfortable and personalized manner with finest facilities that compete with the best hospitals in larger cities.

• For affording group, hospital provides privilege services with outdoor consultation facility and accommodation through privilege silver, Gold ,Platinum and Diamond

• Gold Rooms – air-conditioned facilities with television, refrigerator, microwave, attached wash-room and bed for relative.

• Platinum Suites - having a sitting room in addition to the facilities of Gold Room.

• Diamond Suites - having a double bed room in addition to the facilities of Platinum suites.

• The centre has around 50 beds which yield high revenues. This surplus enables the Mandal to subsidise the cost of treatment of patients in general ward.

Upcoming Dinesh J Patel Borne Marrow Transplant UnitUpcoming Dinesh J Patel Borne Marrow Transplant Unit

How to reach

Karamsad is well connected by road.

Nearest Railway station : Anand ( 10 Km from Karamsad)

Buses / auto rickshaws and taxis services available at the station.

Nearest Airports:

Vadodara (50 Km, 1 hr drive),

Ahmedabad (about 100 Km, 2 hour drive)

SHREE KRISHNA HOSPITAL AND ITS ACTIVITIES

Services: http://www.charutarhealth.org/services#true

Contact us: (02692)222130, 228411 - 129978935011 - 26

http://www.charutarhealth.org/contact-usGrievances:

Contact: (02692) 228411, 228412, 228417Email: care@charutarhealth.org

Important Contacts

Emergency Helpline: 02692 - 228100

Reception: 02692 - 228411, 228412

Krupa Help Desk: 02692 - 228311

Hello Health: 02692 - 228666

Super Specialty: 02692 - 228310

Cancer Centre: 02692 - 228264

Cardiac Centre: 02692 - 228671, 228672, 228673

Grievances: (02692) 228411, 228412

OPD timings:

Registration : Mon. - Fri.: 8.30 am – 4.30 pm

Sat.: 8.30 am - 1.00 pm (Sunday Holiday)

OPD : Mon. - Fri.: 9.00 am – 1.00 pm & 2.30 pm – 5.00 pm

Sat.: 9.00 am - 1.30 pm

.

Privilege OPD : Case registration charged.

Evening OPD : Mon. - Fri.: 5.00 pm – 7.00 pm

Emergency Services: 24 X 7

LIST OF HOLIDAYS FOR THE YEAR 2019LIST OF HOLIDAYS FOR THE YEAR 2019

SNo. DATE Day Festival

1.    14-Jan-19 Monday            Makarsankranti

2.    26-Jan-19 Saturday Republic Day

3.    4-Mar-19 Monday Mahashivratri

4.    21-Mar-19 Thursday Holi-Dhuleti

5.    19-Apr-19 Friday Good Friday

6.    5-June-19 Wednesday Ramzan Idd

7.    4-Jul-19 Thursday Rath Yatra

8.    15-Aug-19 SaturdayIndependence Day/

Raksha Bandhan

9.    24-Aug-19 Saturday Janmasthmi

10.      2-Sep-19 MondayGanesh Chaturthy

11.      10-Sep-19 Tuesday Muharram

12.      2-Oct-19 Wednesday Gandhi Jayanti

13.      8-Oct-19 Tuesday Dussehra

14.      28-Oct-19 Monday New Year

15.      25-Dec-19 Wednesday Christmas

CLINICAL SERVICES (OPD & IPD)

Anaesthesiology Cancer Centre Cardiac Centre Chest Medicine Community Medicine Dentistry Forensic Medicine Ear, Nose, Throat General Medicine General Surgery Obstetrics and

Gynaecology Orthopaedics

Opthalmology Paediatrics Psychiatry Skin and Venereal

Diseases Trauma and Emergency

Medicine Nephrology (Dialysis) Neurosurgery Neurology Plastic and

Reconstructive surgery

SCOPE: DIAGNOSTIC SERVICES

MEDICAL IMAGING Digital X-ray CT scan Mammography MRI Colour Doppler Ultrasonography

CENTRAL DIAGNOSTIC LABS Clinical Biochemistry Cytopathology Histopathology Heamatology Clinical Pathology Microbiology

BLOOD BANK Whole blood Fresh Frozen Plasma Platelet Concentrate Red cell concentrate Cryoprecipitate

Indoor Wards

General : (Lodging and boarding free) Drugs and investigation charged.

Deluxe (Paid)

Semi Deluxe (Paid)

Privilege Block (Paid)

Hello Healthhttp://www.charutarhealth.org/sites/default/files/we_home_deliver_health_17x

24_leaflet_for_hello_health4.pdf

Helpline: 02692 - 228310

Mon. - Fri.: 8.00 am – 5.00 pm | Sat.: 9.00 am - 1.30 pm

Heath Check-up package:Platinum PackageWhole Body PackageRegular PackagePremium PackageWell Woman PackageCardiac PackageCancer Detection Package (female and male)

Total Knee Replacement package: • http://www.charutarhealth.org/about-us/information/total-knee-replacement

CARING FOR THE COMMUNITY

Mandal’s outreach programmes Cancer Education, Awareness & Early Diagnosis Adoption of 150 villages Tobacco Cessation Clinic Silicosis project

6 Extension Centres serving the community

Krupa; the unique social security programme

Janani Krupa – an ante-natal programme

Strong partnership with the Industries

COLLABORATIONS WITH GOVERNMENT

State Government108 emergenciesLaparoscopic TL trainingRed Ribbon Club for HIV/AIDS awarenessRegional Monitoring TeamCertificate Course in Community Health (for Health & Wellness Centre

Several National level programmes - IMNCI and FIMNCI training RNTCP ICTC and STD Clinics

SYSTEMIC CONCESSIONS

Krupa Arogya Suraksha Scheme

Jan Arogya Yojna Aashirwad Scheme

Government schemes Ayushman Bharat Yojna Mukhya Mantri Amrutam Yojna Vahan Akasmat Sahay Yojna (Road Traffic Accident

Scheme) Chiranjivee Yojna Cochlear Implant 108 Emergencies

Other Facilities:

• Wheel chairs and stretchers

• Potable Drinking Water

• Ambulance service

• Pharmacy run by the institution provides medicine at discounted rates

• Diet free of cost for general ward.

• Catering and Mess facility available in campus.

• Online payment options available.

• Bank and ATM facility available in campus.

• In campus Dormitory facility for relatives and General & grocery store.

• Stand-by Electricity Generators have been provided.

• Separate four wheeler parking (paid) and two wheeler parking.

Academic Institutes

Contact:

Academic Adminstration

Pramukhswami Medical College,

Karamsad, Gujarat 388325.

Email: aao@charutarhealth.org

Phone: (02692)228460, 222420.

PRAMUKHSWAMI MEDICAL COLLEGE

Course conducted: MBBS

Seats: 100 Students: 550 Faculty: 187

Contact : aao@charutarhealth.org

HM PATEL INSTITUTE OF POST GRADUATE STUDIES

Courses offered: MD, MS, PhD, Diploma

Seats: MD/MS: 74 Diploma: 17 PhD: 60

Students: 169 PG guides: 76 PhD guides: 17

KM PATEL INSTITUTE OF PHYSIOTHERAPY

Courses offered: BPT, MPT

Number of seats: BPT: 30+5, MPT: 6

Students: 125 Faculty: 22

LP PATEL INSTITUTE OF MEDICAL TECHNOLOGY

Courses offered: PhD, MSc (MLT), DMLT,

BSc in medical technology

Seats: MSc (MLT): 9, DMLT: 60,

BSc: 80

Students: 195

Faculty: 5

T H A N K Y O U