citadel university case

7/15/2019 Citadel University Case

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BACKGROUND

CITADEL UNIVERSITY

Citadel University is a private, non stock, sectarian educational institution,

established pursuant to the Corporation Code of the Philippines and dulyrecognized and licensed by CHED and Dept. of Education to offer basic,secondary, tertiary, graduate and post-graduate education.

It has been in existence for 50 years. The University is managed by areligious group. It’s highest governing body is the Board of Trustees. TheUniversity is headed by a President.

There are over 1,000 employees. There are three unions organized andrecognized as the bargaining units for their respective members. Oneunion is composed of the non-teaching rank-and-file employees; 2nd unionis comprised of elementary and high school teachers, while the thirdconsists of the college faculty.



TIME CONTEXT:

2006

VIEW POINT:

CITADEL Management, VP HR,VP Admin Affairs, VP Finance.

CITADEL UNIVERSITY



CENTRAL PROBLEM

Come up with the best Collective Bargaining

Agreement (CBA) with the non-teaching union.

STATEMENT OF OBJECTIVE

MUST: To have both parties agreed on a CBA.

WANT: To settle agreement with the union with less

undesirable impact to the organization.

CITADEL UNIVERSITY



AREAS OF CONSIDERATION

S T R E N G

H T

EstablishedInstitution.

Known for offering highstandard or qualityeducation.

W E A K N E S S

E S

Labor unrest if no agreement

made with theunion.

Existing unionwithin theorganization.

O P P O R T U N I T I E S

Peacefulorganization is

a plus.

T H R E A

T S

Financial crisis.

Lack of enrollees.

Other university(Competition).

CITADEL UNIVERSITY



ALTERNATIVE COURSE OF ACTIONS

1. Be stiff with the counter-proposal to the union.

P O S

I T I V E

1. Managed the cost andprofitability of the organization.

2. Controlled financial losses.

N E G A T I V E

1. May result to labor unrest.

2. Legal cost brought byconflicts with the union due toCBA disagreement.

CITADEL UNIVERSITY




2. Agree with the Unions Proposals.

P O S

I T I V E 1. May result to

harmonious relationshipwith the Union.

N E G A T I V E 1. May suffer to losses,

due to lack of enrolleesand high cost inemployees benefit.

2. Business continuitymay be compromised.

3. Good facility may suffer.

CITADEL UNIVERSITY




3. Create a new proposal based on the needs of both parties.

P O S

I T I V E

1. May result to a harmoniousrelationship bet the org and theunion.

2. Desirable effect on both parties.

3. Managed the cost andprofitability of the organization.

4. May increase enrollees for having a maintained qualityeducation in a peacefulenvironment

5.Labor unrest may be prohibited. N E G A T I V E

1. No assurance both partieswould agree on the newproposal.

CITADEL UNIVERSITY



RECOMMENDATION

A C A 3

Create a new proposalbased on the needs of

both parties

CITADEL UNIVERSITY



ACTION PLAN

Person

Responsible

Activities Time

Frame

VP HR, VP FIINANCE,VP for ADMIN AFFAIRS

Planning- Create counter proposal based on the proposal of the

Union.

- Evaluate Financial implication to the Organization

- Study legal implication of action the organization is

taking

7 Days

VP HR Communication1.HR must established a good communication with the

Union.

2. HR must show them facts and financial impact of each

move the University is taking.

Continuous

VP HR, VP FIINANCE,

VP for ADMIN

AFFAIRS, LEGALCOUNSEL, UNION

Negotiate

1.Offer the new counter proposal of the University to the

Union, taking to consideration the Union’s demand. 2. If agrees, must be legalized for protection of both

parties.

7 Days

VP HR, VP FINANCE Implementation

1.Strick implementation and compliance to agreement

between Union and the University.

2.Establishing Pay Scale for the employees based on the

agreed CBA.

Continuous

CITADEL UNIVERSITY

citadel university case

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