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  • D14637.11 Profile C20 and Quick Set C20 Administrator Guide TC6.2, JULY 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved. 1

    Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

    Administrator guide For Cisco TelePresence System Quick Set C20 and Profile 42” using C20

    Software version TC6.2 JULY 2013

  • D14637.11 Profile C20 and Quick Set C20 Administrator Guide TC6.2, JULY 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved. 2

    Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

    Thank you for choosing Cisco!

    Your Cisco product has been designed to give you many years of safe, reliable operation.

    This part of the product documentation is aimed at administrators working with the setup of the Quick Set C20 and Profiles using Codec C20.

    Our main objective with this Administrator guide is to address your goals and needs. Please let us know how well we succeeded!

    May we recommend that you visit the Cisco web site regularly for updated versions of this guide.

    The user documentation can be found on ► http://www.cisco.com/go/telepresence/docs

    How to use this guide

    The top menu bar and the entries in the Table of contents are all hyperlinks. You can click on them to go to the topic.

    Table of Contents Introduction ............................................................................. 4

    User documentation ................................................................. 5 Software ................................................................................... 5 What’s new in this version ........................................................ 6 Profile 42” using Codec C20 at a glance ................................. 8 Quick Set C20 at a glance ........................................................ 9

    Web interface ........................................................................10 Starting the web interface .......................................................11 Changing the system password ..............................................12 The interactive menu ...............................................................13 System information ..................................................................14 Placing a call ............................................................................15 Sharing content ........................................................................16 Controlling and monitoring a call .............................................17 Controlling the camera ............................................................18 Local layout control ..................................................................19 Capturing snapshots ............................................................... 20 Managing the favorites list .......................................................21 Favorite list folders .................................................................. 22 System configuration .............................................................. 23 Changing system settings ...................................................... 24 Setting the Administrator Settings menu password ............... 25 System status ......................................................................... 26 Choosing a wallpaper ............................................................. 27 Choosing a ringtone ................................................................ 28 Peripherals overview .............................................................. 29 User administration ................................................................. 30 Adding a sign in banner .......................................................... 34 Managing startup scripts ........................................................ 35 Application programming interface......................................... 36 Managing the video system’s certificates .............................. 37 Managing the list of trusted certificate authorities ................. 38 Adding audit certificates ......................................................... 39 Setting strong security mode ................................................. 40

    Deleting trust lists (CUCM only) ...............................................41 Troubleshooting ...................................................................... 42 Downloading log files .............................................................. 43 Upgrading the system software.............................................. 44 Backup and restore ................................................................. 45 System recovery: Revert to the previously used software version .................................................................................... 46 System recovey: Factory reset ................................................47 Restarting the system ............................................................. 48

    System settings .................................................................... 49 Overview of the system settings ............................................ 50 Audio settings ......................................................................... 53 Cameras settings .................................................................... 54 Conference settings ............................................................... 57 FacilityService settings ........................................................... 62 H323 settings .......................................................................... 63 Network settings ..................................................................... 66 NetworkServices settings ....................................................... 73 Phonebook settings ................................................................ 78 Provisioning settings ............................................................... 79 RTP settings .............................................................................81 Security settings ..................................................................... 82 SerialPort settings................................................................... 84 SIP settings ............................................................................. 85 Standby settings ..................................................................... 88 SystemUnit settings ................................................................ 89 Time settings ...........................................................................91 UserInterface settings............................................................. 92 Video settings ......................................................................... 93 Experimental settings ........................................................... 106

    Setting passwords ...............................................................107 Setting the system password ............................................... 108 Setting the menu password .................................................. 109 Setting a root password .........................................................110

    http://www.cisco.com/go/telepresence/docs

  • D14637.11 Profile C20 and Quick Set C20 Administrator Guide TC6.2, JULY 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved. 3

    Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

    Appendices .......................................................................... 111 About monitors ......................................................................112 Connecting the Cisco TelePresence Touch 8” controller ......113 Optimal definition profiles ......................................................114 ClearPath — Packet loss resilience ........................................115 Requirement for speaker systems connected to a Cisco TelePresence C Series codec ...............................................116 Codec C20 — The physical interface .....................................117 Codec C20 — The physical interface, continued... ................118 Pin-out schemes ...................................................................119 Cable configuration for Quick Set C20 with PrecisionHD 1080p 4x camera .............................................120 Cable configuration for Quick Set C20 with PrecisionHD 1080p 12x camera ............................................121 DNAM for Profile 42” .............................................................122 Factory resetting ...................................................................123 Factory resetting the Touch 8” controller ..............................124 Technical specifications .........................................................125 Supported RFCs ....................................................................128 User documentation on the Cisco web site ...........................129

    Cisco contacts .....................................................................130

  • D14637.11 Profile C20 and Quick Set C20 Administrator Guide TC6.2, JULY 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved. 4

    Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

    Chapter 1

    Introduction

  • D14637.11 Profile C20 and Quick Set C20 Administrator Guide TC6.2, JULY 2013. www.cisco.com — Copyright © 2010-2013 Cisco Systems, Inc. All rights reserved. 5

    Cisco TelePresence System Quick Set C20 and Profiles using C20 Administrator Guide

    This document provides you with