cisco telepresence sx20 quick set administrator guide

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  • D14908.04 SX20 Administrator Guide TC6.2, JULY 2013. www.cisco.com Copyright 2012-2013 Cisco Systems, Inc. All rights reserved. 1

    Cisco TelePresence SX20 Quick Set Administrator Guide

    Administrator guidefor Cisco TelePresence SX20 Quick Set

    Software version TC6.2 JULY 2013

  • D14908.04 SX20 Administrator Guide TC6.2, JULY 2013. www.cisco.com Copyright 2012-2013 Cisco Systems, Inc. All rights reserved. 2

    Cisco TelePresence SX20 Quick Set Administrator Guide

    Table of contentsIntroduction ............................................................................ 4

    User documentation ................................................................ 5Software .................................................................................. 5Whats new in this version ....................................................... 6Cisco TelePresence SX20 Quick Set at a glance .................... 8

    Web interface ........................................................................ 9Starting the web interface ..................................................... 10Changing the system password ............................................ 11The interactive menu ............................................................. 12System information ................................................................ 13Placing a call .......................................................................... 14Sharing content ...................................................................... 15Controlling and monitoring a call ........................................... 16Controlling the camera .......................................................... 17Local layout control ................................................................ 18Capturing snapshots .............................................................. 19Managing the favorites list ..................................................... 20Favorite list folders ................................................................. 21System configuration ............................................................. 22Changing system settings ..................................................... 23Setting the Administrator Settings menu password .............. 24System status ........................................................................ 25Choosing a wallpaper ............................................................ 26Choosing a ringtone ............................................................... 27Peripherals overview ............................................................. 28User administration ................................................................ 29Adding a sign in banner ......................................................... 33Managing startup scripts ....................................................... 34Application programming interface........................................ 35Managing the video systems certificates ............................. 36Managing the list of trusted certificate authorities ................ 37Adding audit certificates ........................................................ 38Setting strong security mode ................................................ 39Deleting trust lists (CUCM only) ............................................. 40

    Troubleshooting ..................................................................... 41Downloading log files ............................................................. 42Upgrading the system software............................................. 43Backup and restore ................................................................ 44System recovery: Revert to the previously used software version .................................................................... 45System recovey: Factory reset .............................................. 46Restarting the system ............................................................ 47

    System settings ................................................................... 48Overview of the system settings ........................................... 49Audio settings ........................................................................ 52Cameras settings ................................................................... 54Conference settings .............................................................. 57FacilityService settings .......................................................... 63H323 settings ......................................................................... 64Network settings .................................................................... 67NetworkServices settings ...................................................... 74Phonebook settings ............................................................... 79Provisioning settings .............................................................. 80RTP settings ........................................................................... 82Security settings .................................................................... 83SerialPort settings.................................................................. 85SIP settings ............................................................................ 86Standby settings .................................................................... 89SystemUnit settings ............................................................... 90Time settings ......................................................................... 92UserInterface settings............................................................ 93Video settings ........................................................................ 94Experimental settings .......................................................... 106

    Setting passwords ............................................................. 107Setting the system password .............................................. 108Setting the menu password ................................................. 109Setting a root password ........................................................110

    Thank you for choosing Cisco!

    Your Cisco product has been designed to give you many years of safe, reliable operation.

    This part of the product documentation is aimed at administrators working with the setup of the MX200.

    Our main objective with this Administrator guide is to address your goals and needs. Please let us know how well we succeeded!

    May we recommend that you visit the Cisco web site regularly for updated versions of this guide.

    The user documentation can be found on http://www.cisco.com/go/telepresence/docs

    How to use this guideThe top menu bar and the entries in the Table of contents are all hyperlinks. You can click on them to go to the topic.

    http://www.cisco.com/go/telepresence/docs

  • D14908.04 SX20 Administrator Guide TC6.2, JULY 2013. www.cisco.com Copyright 2012-2013 Cisco Systems, Inc. All rights reserved. 3

    Cisco TelePresence SX20 Quick Set Administrator Guide

    Appendices .........................................................................111Power button and LED indicator ...........................................112Connecting the Cisco TelePresence Touch 8 controller .....113Rear panel .............................................................................114Pin-out schemes ..................................................................115About monitors .....................................................................116Optimal definition profiles .....................................................117ClearPath Packet loss resilience .......................................118Requirement for speaker systems connected to a Cisco TelePresence C Series codec ....................................119Factory resetting .................................................................. 120Factory resetting the Touch 8 controller ............................ 121Technical specification for SX20 Quick Set ......................... 122Supported RFCs .................................................................. 125User documentation on the Cisco web site ......................... 126Intellectual property rights ................................................... 127

    Cisco contacts ................................................................... 127

  • D14908.04 SX20 Administrator Guide TC6.2, JULY 2013. www.cisco.com Copyright 2012-2013 Cisco Systems, Inc. All rights reserved. 4

    Cisco TelePresence SX20 Quick Set Administrator Guide

    Chapter 1

    Introduction

  • D14908.04 SX20 Administrator Guide TC6.2, JULY 2013. www.cisco.com Copyright 2012-2013 Cisco Systems, Inc. All rights reserved. 5

    Cisco TelePresence SX20 Quick Set Administrator Guide

    This document provides you with the information required to administrate your product at an advanced level.

    How to install the product and the initial configurations required are described in the Installation guide and Getting started guide, respectively.

    Products covered in this guide Cisco TelePresence SX20 Quick Set

    User documentationThe user documentation for the Cisco TelePresence systems running the TC software includes several guides suitable for various user groups.

    Installation guide: How to install the product

    Getting started guide: Initial configurations required to get the system up and running

    Administering TC Endpoints on CUCM: Tasks to perform to start using the product with the Cisco Unified Communications Manager (CUCM)

    Administrator guide (this guide): Information required to administer your product

    Quick reference guides: How to use the product (remote control and Touch controller)

    User guides: How to use the product (remote control and Touch c

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