cisco prime collaboration tm manager 1 · •at-a-glance executive summaries and out-of-the box,...

1© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public

Information.

Cisco Prime Collaboration Manager 1.1Simplified Management of Video Collaboration Services with End-to-End Application and Network Visualization

TM

Susanna Evens

Ganesh Rajan

Tejas Shah

© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. 2

• The session will be recorded

• To ask question via IM, select All Panelists, type in the box and press send

• The answer with your question will be sent to all the attendees, unless you send it in private

• The webinar is 1 hour 15 minutes


• Product Overview

• What is New in 1.1

• Live Collab Manager Demo

• Collab Manager & TMS

• Device Coverage

• Licensing & Ordering

• How to Contact Us

Ganesh Rajan

Product Manager

Tejas Shah

Technical Marketing Engr

Speakers


• Specifically designed to manage Cisco Collaboration Services

• With Collaboration Manager:

Optimize the delivery efficiency

Reduce operational costs of video collaboration services

Exceed end-user expectations!

• No other product in the market combines user and session oriented monitoring with the ability to visualize and troubleshoot sessions end-to-end across the network.


Discover and inventory all network

infrastructure. Identify “software” versions and

status of network infrastructure and endpoints

The Service Operator's Perspective

Gain immediate visibility of impairments affecting video collaboration service while session is in progress.

Identify root cause of impairments and attribution to endpoint, peripherals, application, or network.

Get reports on endpoint usage, alarms and

troubleshooting traces.

Proactively assess network readiness to

support video collaboration sessions.


Simplifies Operations for Video Collaboration Services

Collaboration Manager helps deliver a

first-rate end user experience:

• Visualize and monitor video

collaboration sessions in real-time-

provide timely support to end users

when issues arise

• Quickly isolate areas of service

degradation with detailed video flow

path analyses - significantly reduce

operational costs

• Effectively manage key assets

through exportable diagnostic and

utilization reports– increase ROI and

improve allocation of resources


Comprehensive Video Collaboration Service Assurance

• End to End Service Monitoring: Significantly

reduce operational costs by speeding time required

to pinpoint service-impacting issues

• Real Time Service Troubleshooting &

Diagnostics: Dramatically reduce time to detect and

resolve problems

• Service Readiness Assessment with Cisco

Medianet: Ease validation of network readiness

prior to new video endpoint deployments

• Executive Summaries: Instantly view service

degradation and ensure higher system uptime.

Quickly view utilization trends and ensure optimal

resource allocation

• Simplified Reports: Easily view ROI and quickly

analyze utilization/problem trends through

comprehensive reports

• Centralized Inventory of Video Infrastructure:

Fast and easy access to comprehensive inventory

details

Need to

diagnose

faster!

Need to

diagnose

faster!

Need to

reduce

costs!

Need to

reduce

costs!


• End-to-end visibility, real time

troubleshooting and inventory support for

EX and C series(1.0 included CTS)

• Support for scheduled meetings from TMS

(1.0 included CTS-MAN)

• At-a-glance executive summaries and out-

of-the box, simplified usage and

diagnostic reports

• Deeper visibility on Medianet-net enabled

networks into flow-related statistics at hot

spots (1.0 introduced mediatrace and

IPSLA VO)

• Integration with other Prime management

systems (LMS, NAM) offering critical

diagnostic information about the network

along the video path


Superior Cisco solution

There is no competitive TelePresence management solution that offers…

Cisco TMS 13.1

• Real-time Conference Control

• Scheduling of sessions and

phonebook/directory services

• Centralized meeting management and

control for scheduled/ad-hoc meetings

• Powerful, customizable reports

• Provisioning of endpoints and

management of infrastructure

Cisco Prime CM 1.1

• Real-time visualization and

troubleshooting of live sessions

• End-to-end visibility down to media packet

level

• Advanced alarming, diagnostics and

trouble isolation

• Executive summaries and easy to use

reports


Category Models Software Version

CTS series CTS 32xx/3xxx, CTS 500, CTS 1300, CTS 1100

1.7.4, 1.8

C/EX series Profile Dual 65 & Profile 65,

Profile Dual 52, Profile 52,

Profile 42

EX90 & EX60

C20 Quickset & C40 series,

C60 series & C90 series

TC 4.1, 5.0

Call Processors VCS & VCS Expressway

CUCM

x6.0, x6.1, x7.0

8.6 and later

Conferencing 4500 MCU series

TS Server 7010

MSE 8510

MSE 8710

CTMS

4.1, 4.2

2.1, 2.2

2.1

4.1

1.7, 1.8

Application Management TMS

CTS-MAN

13.1 and later

1.7 and 1.8


ORDERABILITY

• Available to order starting October 10, 2011.

• Software available for download later in October.

LICENSING

• Scale-based licensing based on # and types of Endpoints

• Customer purchases Base License(mandatory) + any number of Single Device Licenses as needed (“pay as you grow”)

PACKAGING

• Virtual Appliance (VM)

• Delivered via cisco.com download


Device

CategoryDevice Models

High-End

Multi-Codec

High-End

Single Codec

Mid-Range

CTS-500/1000/1100 CTS-1300 Profile 65 C90 CodecProfile 52

CTS-3000/3200

EX60 / EX90 Profile 42C60 Codec C40 Codec Quick Set C20


Only Cisco Prime Collaboration Manager

• Delivers immediate overview of critical video collaboration

issues with little or no training requirements for quick

return-on-investment

• Improve overall service levels and end-user video

experience:

• Provides complete visibility of end-to-end video sessions,

endpoints and network devices

• Quickly troubleshoot and isolate problems: endpoints, network

devices, service infrastructure

• Control costs, plan for upgrades utilizing complete

discovery and inventory of all video related assets –

endpoints, network devices, software versions


• External Web Page

http://www.cisco.com/go/cpcm

• Contact Information

[email protected]

• Evaluation copies are available:

http://www.cisco.com/go/marketplace

- 1.0 available as of April 19 2011

- Contact us for 1.1 evaluation copies

http://www.cisco.com/go/cpcm

mailto:[email protected]






http://www.cisco.com/go/marketplace

Thank you.

cisco prime collaboration tm manager 1 · •at-a-glance executive summaries and out-of-the box,...

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