Cincinnati Super Subs

Introduction

Cincinnati Super Subs is a super subs take-away fast food restaurant with a chain of three hundred restaurants in

- Indiana- Ohio and- Michigan

Introduction contd. Over the past eighteen months this company

has been experiencing a series of problems including:

- Breaches in store policies- Low employee morale- High turnover rates - Excessive wastage

Introduction contd. The afore mentioned issues resulted in low

profitability resulting in bonus cuts for both managers and assistant managers.

This paper will explore and analyze the source of Cincinnati Super Subs current problems.

Opportunities for

They sell a product which is in very high demand

Large customer base that guarantees economies of scale

Highly educated low wage student employees

Threats to Success

low employee morale Poor employee supervision Flawed company meal policy Loss compensation policy

Remedying This Situation

Having managers spend more time on frontline

Meal policy

A happy Worker is a Productive worker

Dysvik and Kuvaas (2009) have studied employee motivation as predictors for employee turnover and have found that motivational sources influences employee turnover beyond job satisfaction and organizational commitment.

Keys to Success

Cincinnati Super subs should review: Their meal policy Their loss compensation policy Their management/supervisory policies Review their wage policy develop a training program where

workers, including managers are allowed to develop their job skills

ReferencesDysvik, A., & Kuvaas, B. (2010). Exploring the relative and

combined influence of mastery-approach goals and work intrinsic motivation on employee turnover intention. Personnel Review, 39(5), 622-638. doi: 10.1108/00483481011064172

McShane, S.L. (2010). Organizational Behavior: Emerging knowledge, Global Reality.New York, NY: McGraw-Hill.

Questions

The End