cim1309-vcat 3.0 operating a vmware vcloud_final_us.pdf
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CIM1309-vCAT 3.0 Operating a VMware vCloud_Final_US.pdfTRANSCRIPT
vCAT 3.0: Operating A VMware vCloud®
Rohan Kalra, VMware, Inc.
Kevin Lees, VMware, Inc.
OPS-CIM1309
#vmworldops
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Disclaimer
This session may contain product features that are currently under development.
This session/overview of the new technology represents no commitment from VMware to deliver these features in any generally available product.
Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind.
Technical feasibility and market demand will affect final delivery.
Pricing and packaging for any new technologies or features discussed or presented have not been determined.
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Key “Takeaways” for audience
1. Understand WHY VMware created the vCloud Architecture Toolkit (vCAT) and WHAT it consists of
2. Recognize WHY vCAT includes the Operating a VMware Cloud document
3. Understand WHAT the key underlying concepts included in Operating a VMware Cloud document are
4. Be able to articulate WHAT each major section includes
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vCloud Architecture Toolkit (vCAT 3.0)
FLEXIBLE INSTRUCTIVE VALIDATED CHARACTERISTICS
Planners + Architects + Builders + Operators + Consumers TARGET AUDIENCE:
vCAT is built by VMware cloud experts working with enterprise and service provider customers, and validated for a supported solution EXPERTISE:
“Technical and Operational Guidance for Cloud Success”
Introduction VMware
vCloud Service Definitions
Architecting a VMware vCloud
Operating a VMware vCloud
Consuming a VMware vCloud
VMware vCloud
Implementation Examples
Core Documents
Tools & Add-Ons Workflow Examples
Software Tools
Cloud Bursting
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vCloud Architecture Toolkit (vCAT) History & Evolution
Expansion of adjacent technologies and operational excellence
Best Practices Update
vCAT 2.0 2.0.1
vCAT 3.0
2012 2011 2010
Initial starting point based on early technology
vCAT 1.0
Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1
Mature and incorporating full VMware vCloud® Suite
vCAT 1.6
“vCAT is a design guide to aid the creation of solution building blocks.” – Ben Lin, Cloud Architect
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vCAT audience reading guidelines
Architect Operator Consumer
Introduction
Service Definitions
Architecting
Operating
Consuming
Implementation Examples
Workflow Examples
Software Tools
Cloud Bursting
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What are your three biggest challenges in creating a private cloud computing service?
Gartner Data Center Conference Poll 2010
N = 167 Not sure
Business/customer relationship
Technology
Politics
Service description & self-service interface
Culture
Funding/chargeback model
Management and operations processes
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31
36
40 46
56
62
80
Cloud Computing Challenge
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Introduction to - Operating a VMware vCloud
Technology
People Process
Automation Leverage
Ownership
Performance
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Introduction to - Operating a VMware vCloud
Sample Topic Structure • Process Overview
• Process Definition and Components
• Process Workflow
• Process Evolution for vCloud Operations
• Process Automation and Tool Alignment/Integration
• Roles and Responsibilities responsible for the Process
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vCAT: Operating a VMware vCloud - Contents
1. Overview 2. Cloud Computing 3. Process Maturity for vCloud Operations 4. Changing Role of Information Technology Organizations 5. Organizing for vCloud Operations 6. vCloud Business and Consumer Control 7. vCloud Service Control 8. vCloud Operations Control 9. vCloud Infrastructure Control
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Section 2 - Alignment with Cloud Operations Framework
End User Computing Service governance and lifecycle management as well as the design and development of vCloud based IT services
vCloud Service Control
Provisioning and proactive operations management of vCloud based services with a focus on policy-driven automation
vCloud Operations Control
Architecture, engineering, and deployment services for the underlying vCloud infrastructure
vCloud Infrastructure Control
IT cloud computing strategy, management of IT from a business perspective and consumer interaction management
vCloud Business and Consumer Control Business Alignm
ent IT Efficiency
ITBM
Dem
and
Supp
ly
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Section 3 - Process Maturity for Cloud Operations
• Process Optimization
Traditional IT
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Section 3 - Process Maturity for Cloud Operations
• IT Business Management & measurement
• Service Orientation • Organization
Capability • Process Optimization • Integration &
Automation
Cloud ITaaS
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At this level there are no operational controls in place for virtualization or cloud computing. Processes are generally
manual and ad-hoc
Section 3 - Cloud Operational Capability Model
In this state basic operational processes and tools are adapted for core virtualization but not cloud computing. Processes
objectives are defined but activities are performed manually. Some cloud capability for self-service dev/test deployment and
externally hosted SaaS.
At this level limited operational processes and tools are adapted for cloud computing. Processes objectives are documented.
Organizationally roles and responsibilities are defined. There is limited automated integration with existing IT processes
(Change, Configuration, etc).
At this level there is complete operational control over processes and tools with a new Cloud Operating Model in place and
established. The organization is service driven and offering cloud location-independent, business-impacting services directly to
business users via a service catalog. There are clearly defined service design and development procedures. Detailed
measurement coupled with benchmarking is driving decisions.
At this level there are automated process management policies and operational controls in place. Organization focus is toward
business agility, critical business services are offered through the cloud with complete operational control. Detailed measurements
and metrics are automatically collected and presented to the user. An expanded Cloud Operating Model is established
supporting cloud operations.
At this level operational control is automated and policy-driven. Automated self-healing operations to remediate errors maintain
quality of service are enabled. Real-time measurement and benchmarking are driving decisions. The IT organization is
focused on innovative initiatives, recognized as a partner to the business and is directly adding significant positive value.
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Economy
Value Provision
Agility
Supplier Consumer
Section 4 - Changing Role of IT Organizations
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Cloud
IT as a Service
Economy
Value Provision
Agility
“IT” becomes the Service Broker
Supplier
Right Service at Right Price Consumer
Right Solution at Right Time
Service Catalog
$
Section 4 - Changing Role of IT Organizations
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Section 5 - Organizing for Cloud Operations
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Section 6 - vCloud Business and Consumer Control
Introduction the to IT Business Management Concept • Definition of the Process Components
• VMware Product Alignment
• Relationship Between Chargeback and ITBM Suite
• Cost Models
• Integration with vCloud
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Section 7 - vCloud Service Control
vCloud Service Governance and Lifecycle Management • Service Portfolio and Catalog Management
• Service Level Management
vCloud Service Design & Development Management • Service Development Management
• Service Showback and Metering
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Section 8 - vCloud Operations Control
Provisioning Management
Capacity Management
Performance Management
Event, Incident and Problem Management
Configuration and Compliance Management
Orchestration Management
Availability Management
Continuity Management
Access and Security Management
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Section 9 - vCloud Infrastructure Control
Alignment with Architecting a VMware vCloud Alignment with Implementation Examples Monitoring
Introduction VMware
vCloud Service Definitions
Architecting a VMware vCloud
Operating a VMware vCloud
Consuming a VMware vCloud
VMware vCloud
Implementation Examples
Core Documents
Tools & Add-Ons Workflow Examples
Software Tools
Cloud Bursting
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Closing
You now understand WHY VMware developed and published the vCloud Architecture Toolkit including Operating a vCloud
You can now articulate WHAT each major section of the Operating a vCloud document are
You should now have a basic understanding of the key underlying concepts CONTAINED in each Operating a vCloud document section
The vCloud Architecture Toolkit is an indispensible tool to help your IT organization begin AND accelerate your Cloud journey
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Next Steps
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Download the toolkit…..
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Learn more about VMware Cloud Solutions
Maximize the power of cloud computing to: • Deliver new IT services that fuel business growth • Transform IT into a source of innovation • Dramatically improve IT efficiency, agility and
reliability
Develop key capabilities in your organization with VMware Cloud Operations Services • Advisory, education, and remediation services • Insight, prioritized recommendations, and expert
guidance to transform operational processes, organizational structures, and financial models
vmware.com/cloud And… visit the vCAT booth in the VMware area of Solution Exchange
FILL OUT A SURVEY
EVERY COMPLETE SURVEY IS ENTERED INTO DRAWING FOR A
$25 VMWARE COMPANY STORE GIFT CERTIFICATE
vCAT 3.0: Operating A VMware vCloud®
Rohan Kalra, VMware, Inc.
Kevin Lees, VMware, Inc.
OPS-CIM1309
#vmworldops