Christopher Shaw. 73, Hilton Crescent, Ashton-under-Lyne, OL6 8JY (H) 0161 879 3274 (M) 07834 537 571 email djchrisshaw@hotmail.com

Personal Profile

A practical and multiskilled individual with experience in customer service environments and with strengths that include having enthusiasm, a hardworking and conscientious attitude and being able to use my own initiative and having excellent team working ability. Flexible and adaptable to any working challenges with proven problem solving and team leadership skills.

Key Skills.

Excellent understanding of delivering first class customer service Having understanding of Microsoft office software and Windows 10 Excellent relationship with managers and colleagues Methodical, responsible and able to work unsupervised Clear understanding of health and safety practices Full clean driving licence with own transport. Able to work to ISO regulations and standards Quality and Stock Control

Employment History

Haynes International Ltd (through Primetime Agency). Oct 2011 – Nov 2015 AdministratorDuties included: General office and admin work, scanning, photocopying, filing, booking on material, making out delivery notes ensuring that delivery’s to certain customers are complete and delivered on time, running delivery reports off, entering vital data onto the Microsoft Dynamics AX program, working as part of a team of four within the production / shipping office.

KPJ Recruitment Agency, Glossop Mar 2011 - Sept 2011Receptionist / Administrator Duties included: Answering a five line switch board, dealing with problems over the telephone, taking and passing on messages to the consultants, typing up of contracts to clients and workers storing data & information on the computers system, receiving mail and franking mail for sending out, entering peoples personnel details onto the company software using Microsoft Office suite 2007 / 2010 and Gel recruitment software, entering timesheets for pay role, filing CV’s and contracts into the system. General office and admin work, scanning, photocopying, the retyping of CV’s and photocopying, also a key holder. Mockridge Labels, Ashton-under-Lyne 2002-2010Production Coordinator / AdministratorDuties included: dealing with customers face to face and on the telephone, ensuring all customer requirements were met and that the production orders were carried through to the manufacturing department accurately and making sure that the customer was kept informed at every stage of the process. Responsible to the production manager and general manager for ordering materials and ensuring stock levels are maintained generally ensuring the smooth running of the manufacturing process.

Wendy’s Memory Lanes, Ashton-under-Lyne 2000-2002Manager Responsible for managing a busy coffee shop. Duties included: key holder and cash handling and banking, preparing meals unloading deliveries from suppliers, organising the storeroom, washing kitchen appliances, work surfaces, floors and walls and keeping all staff motivated and well trained in hygiene procedures and excellent customer service.

Britmark Kitchens. Failsworth. 1994 - 2000Production line operative / Packer. Packing and inspection of kitchen units into flat pack, working as part of a team of six people on a production line.

Regency Kitchens, Hadfield. 1992 - 1994 Production Line Operative / Packer.Packing and inspection of kitchen units into flat pack for retail suppliers, working as part of a team of six people on a production line.

Drinx Company. Doncaster 1990 - 1992Vending Machine Service Person.Servicing and maintaining stock levels in vending machines throughout the North West, collecting and banking monies replenishing stocks, cleaning and maintaining the machines reporting to head office on a regular basis.

James Norths & Son, Hyde. 1984 - 1989Production Line Operative / PackerPart of a six man team producing PVC gloves of different sizes for all kinds of industries, working at a fast pace and working on a three shift basis.

Samual Courtalls / Toray Textiles. Hyde 1979 - 1984 Cloth Checker / Quality inspection / Packer.Checking loom state cloth, covering the warehouse department on occasions, stock control, order processing and dispatching rolls of cloth to suppliers.

Education & Training

European Computer Driving Licence plus. Learn Direct 2011 NVQ Level 2 Customer Service Ashton Sixth Form College 2010 Telephone / Reception techniques. Diploma Key Training. 2006

Hobbies & Interests

In my spare time I enjoy music, spending time with my son and friends, I also volunteered for the scout movement with over 30 years service, I have held the position of a LEA governor for 12 years at a local primary school, covering the role as deputy chairperson and chairperson, I have taken up the position of Foundation governor for two primary schools on behalf of the Church of England. I have had the experience of running my own business as a mobile disc jockey for 30 years.

References

Rev Roger Farnworth Mrs Verna MarshSt. Jame’s Vicarage c/o St James C of E Primary SchoolWestbury Street Westbury Street Ashton under Lyne Ashton under Lyne

0161 330 2771 0161 330 2008