Christian Hackspacher

Privacy Policy and Terms of UseEffective date: January 14, 2019

Christian Hackspacher ("us", "we", or "our") operates the www.wsi-programs.com, http://writingskillsinstitute.com and http://wsi-certification.com websites (the "Service").

General InformationWriting Skills ActiveCoaching is an online platform that offers a written language training service for translators, in a practical, uncomplicated and personalized way. The objectives of the platform are to increase the speed and quality of writing in English, as well as to allow the resolution of queries related to English language writing.

Operating time: indeterminate.

The duration of the training is indefinite, and the contract entered into between the parties may be terminated at any time by either party.

The contract may be terminated at any time by either party.

We at the Writing Skills Institute (Language Services) are committed to safeguarding your privacy. The purpose of this document is to clarify what information is collected from users of our sites http://writingskillsinstitute.com, http://wsi-certification.com and http://wsi-programs.com and their services and the way that data are manipulated and used.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.wsi-programs.com, http://writingskillsinstitute.com and http://wsi-certification.com

Please be advised that if you do not agree with the content of this policy, it is not recommended to download our materials or use any of our services.

Service is the www.wsi-programs.com website operated by Christian Hackspacher

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Cookies are small pieces of data stored on your device (computer or mobile device).

Definitions

Service

Personal Data

Usage Data

Data Controller

Data Processors (or Service Providers)

Cookies

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

While using our Service, we may ask you to provide us with certain personallyidentifiable information that can be used to contact or identify you (“PersonalData”). Personally identifiable information may include, but is not limited to:

• Email address• First name and last name• Name of the company/organization• Business ID• Postal address• Phone number• Invoicing information• Website URL• Country• Information about ordered services• Other information related to the client relationship or ordered services• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing orpromotional materials and other information that may be of interest to you. Youmay opt out of receiving any, or all, of these communications from us by followingthe unsubscribe link or instructions provided in any email we send.

We collect personally identifiable information, such as your name, phone number,email address, the company you work for and position; you fill in the forms toregister for our services and see our packages. If necessary, requests forinformation may be made by contacting Writing Skills Institute users directly viaemail or telephone.

We collect several different types of information for various purposes to provide and improve our Service to you.

Data Subject (or User)

Personal Data

Information Collection and Use

Types of Data Collected

Your personal or business information will be stored every time you complete our forms or send us emails. This information will be used to contact you, to meet your requests and for internal reviews.

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. You can find more information about adjusting or changing your browser settings in your browser's "Help" menu. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Usage Data

Tracking & Cookies Data

• Examples of Cookies we use:•• Session Cookies. We use Session Cookies to operate our Service.• Preference Cookies. We use Preference Cookies to remember your

preferences and various settings.• Security Cookies. We use Security Cookies for security purposes.• Google Analytics (__utma, __utmb, __utmc, __utmv, __utmz): We use Google

Analytics to monitor how our site is working, which areas are most popular and a number of quality indicators. Google Analytics may set up to five cookies, all of which contain anonymous data.

• Additional cookies may sometimes be set by third- party services used through our website. These include but are not necessarily limited to Google, Twitter, YouTube and Facebook.

None of the cookies above contain any personal data or information that could beused to identify you personally. Their purpose is solely to improve thefunctionality and quality of service of our website.

Christian Hackspacher uses the collected data for various purposes:

This provision allows the Writing Skills Institute to use your personal information to keep you informed of news and updates to our services, promotions or website.

The email is used to send the material or information requested by you when completing the form. It can also be used to send newsletters related to the topic of language training for translators.

Finally, the email will still be used to communicate the launch of new free materials or new products by the Writing Skills Institute and its partners. However, you can unsubscribe at any time.

The downloaded data may be disclosed as research and statistics, with no personal information being disclosed openly unless explicitly authorized.

Employees of the Writing Skills Institute may contact you via email or telephone to conduct research or present products and services.

When requesting to enroll in the Writing Skills ActiveCoaching software, the user will receive a membership agreement that specifies the extra information that will

• To provide and maintain our Service• To provide and maintain our ServiceTo notify you about changes to our

Service• To allow you to participate in interactive features of our Service when you• choose to do so• To provide customer support• To gather analysis or valuable information so that we can improve our

Service• To monitor the usage of our Service• To detect, prevent and address technical issues• To provide you with news, special offers and general information about

other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

• To write our financial reports

Use of Data

Use of your personal information

receive a membership agreement that specifies the extra information that will be requested for the use of the software, as well as its privacy policy and the confidentiality with which this information will be handled.

Christian Hackspacher will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Christian Hackspacher will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are from the European Economic Area (EEA), Christian Hackspacher legalbasis for collecting and using the personal information described in this PrivacyPolicy depends on the Personal Data we collect and the specific context in whichwe collect it.

Christian Hackspacher may process your Personal Data because:

• We need to perform a contract with you• You have given us permission to do so• The processing is in our legitimate interests and it's not overridden by your

rights• To comply with the law

Legal Basis for Processing Personal Data Under

General Data Protection Regulation (GDPR)

Retention of Data

Transfer of Data

If you are located outside Austria and choose to provide information to us, please note that we transfer the data, including Personal Data, to Austria and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Christian Hackspacher will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Under certain circumstances, Christian Hackspacher may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. The overall risk includes the following factors:

Christian Hackspacher may disclose your Personal Data in the good faith beliefthat such action is necessary to:

• To comply with a legal obligation• To protect and defend the rights or property of Christian Hackspacher• To prevent or investigate possible wrongdoing in connection with the

Service• To protect the personal safety of users of the Service or the public• To protect against legal liability

Disclosure of Data

Security of Data

Disclosure for Law Enforcement

Legal Requirements

• Failure to identify the information and related assets that must be protected;

• Failure to protect information from disclosure, modification, or corruption and systems being compromised

• Failure to detect a breach or malicious attack on Group information or systems;

• Failure to respond to a breach or malicious attack on Group information or systems;

• Failure to recover from a breach or malicious attack on Group information or systems;

• Failure to manage Information Security and Cyber risk with suppliers and 3rd parties.

• The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

• The right to object. You have the right to object to our processing of your Personal Data.

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Christian Hackspacher aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

"Do Not Track" Signals

Your Data Protection Rights Under General

Data Protection Regulation (GDPR)

• The right of restriction. You have the right to request that we restrict the processing of your personal information.

• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

• The right to withdraw consent. You also have the right to withdraw your consent at any time where Christian Hackspacher relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to suchrequests.

You have the right to complain to a Data Protection Authority about our collectionand use of your Personal Data. For more information, please contact your localdata protection authority in the European Economic Area (EEA).

You can choose not to receive any further emails from the Writing Skills Institute.

In all the emails we send, there is always a link to cancel the subscription which is at the bottom of the email. By clicking this link, you will automatically be unsubscribed from the list.

It is important to mention that when filling in any form again, when explicitly consented by you , it will be characterized as the reinsertion of your email to the list. Therefore, the cancellation request must be made again if it is of interest to you.

To change your personal information or even delete it from our database, simply send an email to info@wsi-programs.com.

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties may have access to some of your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Cancellation of the subscription and

modification/exclusion of personal information

Service Providers

All data used for translation services is covered by NDAs between the parties involved in translation.

Client names and trademarks can be disclosed only after written consent.

The entire site is covered by an SSL certificate, which allows data encryption throughout our server. Our SSL certificate helps protect the transfer of sensitive information such as credit card numbers, passwords, personal and company data.

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Christian Hackspacher uses remarketing services to advertise on third party websites to you after you visited our Service. Our third-party vendors and we use cookies to inform, optimize and serve ads based on your past visits to our Service.

Disclosure to third parties

SSL certificate

Analytics

Google Analytics

Behavioral Remarketing

Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Links to Other Sites

Google AdWords

Facebook

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

You own all the content and information that you post at the Writing Skills Institute website.

You grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any content and intellectual property posted by you or that is associated with Writing Skills ActiveCoaching within the Writing Skills Institute website. This IP license ends when you delete your intellectual property or account content unless your content has been shared with others and they have not deleted it.

When deleting IP content, it is deleted like emptying the computer's recycle bin. However, please understand that the removed content may remain in backup copies for a reasonable period (but will not be available to others).

About suggestions for improvements to our site, we are always grateful for your comments or other suggestions, but there will be no compensation for innovations implemented on the site based on such suggestions, except in the case of a contract specifically agreed for this purpose. Collaboration is a feature of Internet communication, and these exchanges of information do not constitute collective work, except in the case of a contract specifically agreed for this purpose.

We strive to keep the site secure, but we cannot guarantee it. We need your help to do this, which includes the following commitments.

Do not post or otherwise publish unauthorized commercial communications (such as spam) on the site.

Do not collect content or information from users, or access the site in any other way, using automatic means (such as bots, robots, spiders or scrapers) without our permission.

Do not be a part of "multilevel marketing" or "methods to make money online" or "make money quickly without doing anything" or any scheme deemed unfair in our sole editorial discretion. Our editorial team is devoted to maintaining good quality communications within the site, and in case you bother other users or insist on promoting material considered by us as pyramid selling or inappropriate, your

Security

User-generated content

expulsion may be carried out unannounced, unilaterally and without the right to reimbursement. This clause also applies to filtering course members, and their participation in the group may be canceled or rejected at any time based on their performance in activities deemed to be inappropriate, at our sole discretion.

Do not send viruses or other malicious code.

Do not request login information or access an account belonging to another person.

Do not intimidate, harass or disrespect any other user.

Do not post inappropriate content, such as that relating to hatred or crime, or threatening or pornographic content; do not incite violence or drug use, or post graphic content or that which contains gratuitous nudity or violence.

Do not use the site to perform any illegal, misleading, malicious or discriminatory acts.

Do not do anything that could disable, crash, or impede the proper functioning of the site.

Do not facilitate or encourage any breach of this agreement.

We respect the rights of others, and we expect you to do the same.

Do not post content or take any action on the site that infringes or violates the rights of others or the law. In addition to respect for legal norms, we also respect and cherish the norms of good coexistence. We do not tolerate any kind of offense, rude language, contempt, hate, spam or comments whose main purpose seems to be to spread links or disrupt the quality of dialogue.

We may remove any content or information that you post on the site if we believe that this violates this policy. The content may be removed immediately, marked as spam (banning the user from the site forever) or simply edited. In the case of editing, [EDITED BY MODERATION] this will be indicated.

If we remove your content for infringing someone's copyright, and you believe that we have removed it by mistake, we will provide you with the opportunity to appeal by email to info@wsi-programs.com which shall contain all the necessary information.

Protection of the rights of other people

If you repeatedly violate other people's intellectual property rights, we will deactivate your account when we deem it appropriate.

You must not use our copyrights or trademarks, or any similar markings that may confuse, without our written permission.

If you are collecting user information, you must: obtain their consent, make it clear that it is you (and not the site) who is collecting the information, and post a privacy policy explaining what information will be collected and how it will be used.

You must not post any personally identifiable documents or financial information from anyone on the site.

If you receive promotional codes or special links with discounts, their use must be made within 30 (thirty) days from the date of issue, sent by email to you, of the opening of the services linked to the discounts received.

To ensure good security and as our responsibility for the system, the site administrators may contact you at any time to request information regarding your identity and creditworthiness.

We may cancel any transaction at any time, especially in the case where we suspect that the transactions have violated the agreement.

To keep the user community active and maintain internal confidence, we reserve the right to choose our customers. Therefore, we may refuse your payment at any time, or we may reimburse your already-paid payment if we identify that you are involved in multilevel operations that look like financial pyramids, or illegal or immoral activities and if we receive constant complaints from other users about your improper conduct in the members’ area. Reimbursement will be made through the tool to the outsourced payment solutions company and, if repayment is refused, the amount paid will be donated to a non-profit philanthropic institution.

If you suspect that any transaction was made without your authorization, you agree to notify us immediately by email at info@wsi-programs.com.

All payments made are considered final after seven days. The satisfaction guarantee always relates to the most recent payment made.

If you contract any type of service or agreement with other users, the responsibility is entirely yours and the person contracted, and we shall have no participation in such agreements. The decision to contract services or carry out any transaction between members is made solely at the discretion of the users, and our participation is only in listing and approaching contacts. No information disclosed by us should be understood as a recommendation of guarantee of services or products and are editorial opinions that should always be interpreted according to common sense and individual judgment.

We may change these terms of use at any time, and their new version will be posted and sent to your registered email. You will be able to submit comments and/or refuse these changes within three days from the date on which they are issued. After this deadline, the new version of these terms of use will take effect. If you do not accept the new terms and make a statement against them within the time limit established above, you may continue the services under the terms of the prior agreement until it is terminated.

Changes

If you breach the text or the essence of this agreement or create a potential risk or legal exposure to us, we may stop providing all or part of the site to you and to persons with whom we believe you are related. We will notify you by email, or the next time you attempt to access your account. You can also delete your account at any time by sending an email to info@wsi-programs.com.

We dedicate all our efforts to creating a global community with consistent standards for all, while respecting local laws. You at this moment agree to have your personal data transferred to and processed in Portugal and Austria.

All notices published on the site or sent to your registered email will be deemed received within 24 hours from the time of publication or submission.

Unless otherwise provided, your communications should be sent to us by email at info@wsi-programs.com.

Austrian law shall apply to any dispute relating to the contract. The Innsbruck/AT forum is at this moment elected, with the express waiver of any other, however privileged it may be, to settle any legal disputes relating to the contract.

If anyone files a claim against us about your actions, content or information on the site, you will exempt us from any liability for any damages, losses, and expenses of any kind (including applicable legal costs) in connection with such claim.

We try to keep the site up-to-date, secure and error-free, but you use it at your own risk. We provide the site as is, without expressed or implied guarantees. We do not guarantee that the site will be secure and protected. The site shall not be liable for any actions, content, information or data of any third party, and you at this moment exempt us, our directors, officers, employees and agents from any known or unknown claim or damage arising out of or relating in any way to any claim you may file against third parties. We will not assume liability for you, for any loss of profit or other consequential, special, indirect or incidental damages arising out of or in connection with this statement or the site, even if advised of the possibility of such damages.

Termination

Special provisions applicable to users outside Austria

Communication

Disputes

References to "us," "we," and "our" mean the Writing Skills Institute, as applicable.

This contract constitutes the entire agreement between the parties about the site and takes precedence over prior agreements and communications, including private exchanges by email or any other form of communication.

If any part of this contract is deemed not applicable, the remainder shall remain in full force and effect.

If we fail to enforce any part of this contract, it shall not be considered as a waiver of rights.

Corrections or waiver of rights under this agreement shall be made in writing and signed by us.

You may not transfer your rights or obligations under this agreement to any other person without our express written consent.

All our rights and obligations under this agreement are freely assigned by us in connection with mergers, acquisitions, and sales of property, law enforcement or other factors.

Nothing in this agreement shall prevent us from complying with the law.

This agreement does not confer rights that benefit third parties.

You must comply with all applicable laws when using or accessing the site.

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Children's Privacy

Others

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Before using information for purposes other than those defined in this privacy policy, we will ask for your authorization.

If you have any questions about this Privacy Policy and Terms of Use, pleasecontact us:

• By email: info@wsi-programs.com• Company Name: Christian Hackspacher• We are located at the address Attemsgasse 7/2/21 - 1220 – Vienna,

Austria• Tel. +43 676-7745305

Changes to This Privacy Policy

Contact Us