I am a positive, proactive, innovative and results driven individual with asuccessful background. I am experienced within the events, install arena, working with customers to fully understand the necessary requirements to achieve customer needs. Since August 2010, I have been a freelance AV technician with companies that include Box42, Third source, Focus, EMS, Dawsons, By Nica and Corporate Av, I also work directly with my own client base.

During my career I have developed many attributes:

• I can be relied upon to deliver strong customer service, understanding the individual customer needs, analysing what is the best solution and making appropriate recommendations. • I perform strongly as a team member and team leader, maintaining commitment to the tasks required and providing motivation. commitment to the tasks required and providing motivation.

• Experience in Telecoms, Public address, and Audiovisual as well as post production editing and DVD content creation, lead generation, sales and marketing and social media networking.

• I enjoy learning about new products and equipment as has been demanded by the advancement of technology over my working life.

• I am computer proficient with the ability to learn common and proprietary computer based application as required. proprietary computer based application as required.

• I can be relied upon for my commitment, resilience and to work in a flexible manner, allowing for the customers expectations to be exceeded, providing a well rounded professional experience.

I have been fortunate to have had the opportunity to work with some highly skilled individuals over the years, allowing me to gain experience in a wide range of areas. I have spent over 10 years working alongside John Willis and laterly with the production house crew. With NTL I was trained up in telecommunications and catv, domestic installation and fault finding. My time as a full timefreelance av technician has afforded me the chances to manage small teams of camera men (2-3) while mixing video and text for main screen and capture. I can camera men (2-3) while mixing video and text for main screen and capture. I can rig and operate PA and AV for an event as a single worker, and have no difficultyin working as a team member for larger events or installs. As a musician I feel I have a good insight into a performer’s desired outcome, both from a technical and client point of view, and with a background in performing arts, I am able to identify needs and communicate clearly with artists, speakers, singers and entertainers. I believe that my communication skills are well developed. I have learnt through my time working on A&E ambulances how best to communicate with learnt through my time working on A&E ambulances how best to communicate with those experiencing hightened emotions in a clear, concise and patient manner, even under extreme time pressures.Having a good understanding of Physics, Maths and Performing arts all of which I have academic qualifications in, as well as a love for technology, I embrace new challenges enthusiastically.

In Jan 2013, I started work for NIAVAC as the Senior Technician. In this role I was employed

to run the hire department, produce new leads, increase the customer base, revitalize equipment

stock and produce forecasts and projections of the departments development. It was my

responsibility to develop a new strategy and its implementation with support from the Operations

Manager (David Kell at the time) and MD James Conlon and to manage staff resources including

full time members of staff and freelancers.

I proved myself more than competent within all of these roles, being personally responsible for overI proved myself more than competent within all of these roles, being personally responsible for over

£30,000.00 worth of work within the five month period I was employed, this formed a large part

of the overall income for the hire department during the same period. Sadly due to developments

within the company I felt I had no choice but to resign my post in May before completing 6 months

probation and subsequently entering a permanent contract.

I. Working at events, both under the management of the company I was contracting to but also

under my own management on behalf of some clients.

II.II. Equipment preparation, transport, assembly and disassembly.

III. Event operator, fault finding and correction.

IV. Managing a small multidisciplinary team and liaison between event companies.

V. Involved in the design of Audio Visual solutions for end client.

• Audio Visual Install Engineer.

I. Equipment demonstration and customer education.

II. Fault finding, correction, and maintance on existing equipment.

III. Digital Signage fault diagnosis and repair. III. Digital Signage fault diagnosis and repair.

• Audio Visual Sales.

I. Exploitation of existing leads.

II. Generation of new leads in previously under exposed market areas.

design and distribution of basic promotional material.

• Camera work, both for live display and capture.

• Post production editing (mainly Final cut X)

•Audio editing mainly through Audacity.•Audio editing mainly through Audacity.

• Duplication, order compilation and dispatch.