chp2 - test bank

8/9/2019 chp2 - TEST BANK

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File: ch02, Chapter 2: Individual Differences, Values, and Diversity

True/False

1. In OB, the term individual differencesis used t refer t the !ays in !hich peple are similarand h! they vary in their thin"in#, feelin#, and $ehavir.

%ns: &rue

'a#e: 2()evel: *asy

)earnin# O$+ective 1: Discuss individual differences and !hy they are imprtant.

ectin -eference: Individual Differences

2. In studyin# individual differences, !e attempt t identify !here $ehaviral tendencies are

similar and !here they are different.

%ns: &rue

'a#e: 2(

)evel: edium

)earnin# O$+ective 1: Discuss individual differences and !hy they are imprtant.ectin -eference: Individual Differences

/. elfesteem has n dra!$ac"s hi#h selfesteem nly $sts perfrmance and satisfactin.

%ns: False

'a#e: 2

)evel: edium

)earnin# O$+ective 1: Discuss individual differences and !hy they are imprtant.ectin -eference: Cmpnents f elf

3. elfesteem is an individual4s $elief a$ut the li"elihd f success in cmpletin# a particular

tas".

%ns: False

'a#e: 2

)evel: *asy

Cpyri#ht 5 2006 7hn 8iley 9 ns, Inc. 21


2/44


ectin -eference: Cmpnents f elf

. %s a determinant f persnality, heredity cnsists f thse factrs that are determined atcnceptin, includin# physical characteristics, #ender, and persnality factrs.

%ns: &rue'a#e: 2

)evel: edium



(. *nvirnment sets the limits n +ust h! much an individual4s persnality characteristics can$e develped heredity determines develpment !ithin these limits.

%ns: False

'a#e: 2

)evel: ;ard)earnin# O$+ective 1: Discuss individual differences and !hy they are imprtant.

ectin -eference:


3/44

ectin -eference: 'ersnality

?. &he @Bi# FiveA persnality traits include e=traversin, a#reea$leness, cnscientiusness,

emtinal sta$ility, and creativity.

%ns: False

'a#e: 2?)evel: edium

)earnin# O$+ective 2: Descri$e the Bi# Five 'ersnality traits, as !ell as scial, persnal, and

emtinal ad+ustment traits.

ectin -eference: Bi# Five 'ersnality &rait

10. *=traversin, a @Bi# FiveA persnality dimensin, is assciated !ith $ein# ima#inative,curius, and $radminded.

%ns: False

'a#e: 2?

)evel: ;ard)earnin# O$+ective 2: Descri$e the Bi# Five 'ersnality traits, as !ell as scial, persnal, and



11. In terms f +$ perfrmance, research has sh!n that cnscientiusness predicts +$perfrmance acrss five ccupatinal #rups f prfessinsen#ineers, plice, mana#ers,

salespersns, and s"illed and semis"illed emplyees.

%ns: &rue

'a#e: 2?

)evel: ;ard

)earnin# O$+ective 2: Descri$e the Bi# Five 'ersnality traits, as !ell as scial, persnal, andemtinal ad+ustment traits.


12. 'r$lemslvin# style is a measure representin# scial traits.

%ns: &rue

'a#e: 2?

)evel: edium

Cpyri#ht 5 2006 7hn 8iley 9 ns, Inc. 2/


4/44



ectin -eference: cial &raits

1/. In assessin# a persn4s pr$lemslvin# style, infrmatin #atherin# invlves ma"in#

+ud#ments a$ut h! t deal !ith and interpret infrmatin.

%ns: False

'a#e: /0

)evel: ;ard



13. In slvin# pr$lems, sensatintype individuals prefer rutine and rder !hereas intuitivetype individuals prefer the @$i# picture.A

%ns: &rue'a#e: /0

)evel: edium


emtinal ad+ustment traits.ectin -eference: cial &raits

1. &hin"in#type individuals use reasn and intellect t deal !ith pr$lems and they d!nplay

emtins.

%ns: &rue

'a#e: /0

)evel: edium)earnin# O$+ective 2: Descri$e the Bi# Five 'ersnality traits, as !ell as scial, persnal, and



1(. 'r$lemslvin# styles are mst fre>uently measured $y the yersBri##s &ype Indicatr

B&I, !hich as"s individuals h! they usually act r feel in specific situatins.

%ns: &rue



5/44

'a#e: /1

)evel: *asy



1. 'ersnal cnceptin traits represent the !ay individuals tend t thin" a$ut their scial andphysical settin# as !ell as their ma+r $eliefs and persnal rientatin cncernin# a ran#e f

issues.

%ns: &rue'a#e: /1

)evel: edium


emtinal ad+ustment traits.ectin -eference: 'ersnal Cnceptin &raits

16. 'eple !ith an intuitivethin"in# style f pr$lem slvin# tend t $e speculative, $+ective,impersnal, and idealistic.

%ns: &rue

'a#e: /1)evel: edium



1?. 'eple !ith an e=ternal lcus f cntrl $elieve that they cntrl their !n fate r destiny.

%ns: False'a#e: /2

)evel: edium


ectin -eference: 'ersnal Cnceptin &raits

20. 'sitive and innvative chan#es in r#aniEatins have a #reater de#ree f psitive effects n

practive individuals.



6/44

%ns: &rue




21. 'eple !ith an internal lcus f cntrl e=hi$it #reater selfcntrl, are mre cautius,

en#a#e in less ris"y $ehavir, and are less an=ius.

%ns: &rue

'a#e: /2

)evel: edium



22. % persn hi#h in d#matism tends t adhere ri#idly t cnventinal values and t $ey

rec#niEed authrity.

%ns: False'a#e: //

)evel: edium



2/. ;i#hly authritarian individuals are s suscepti$le t authrity that in their ea#erness t

cmply they may $ehave unethically.

%ns: &rue

'a#e: //)evel: edium



Cpyri#ht 5 2006 7hn 8iley 9 ns, Inc. 2(


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23. % l!achiavellian persnality appraches situatins l#ically and thu#htfully and is even

capa$le f lyin# t achieve persnal #als.

%ns: False

'a#e: //




2. ;i#h selfmnitrin# individuals cannt dis#uise their $ehavirs @!hat yu see is !hat yu#et.A

%ns: False

'a#e: //)evel: ;ard



2(. Individuals !ith a &ype % rientatin are characteriEed as $ein# mre easy #in# and less

cmpetitive than &ype B.

%ns: False

'a#e: /)evel: edium


emtinal ad+ustment traits.ectin -eference: *mtinal %d+ustment &raits

2. Individuals !ith a &ype B rientatin are characteriEed $y impatience, desire fr

achievement, and perfectinism.

%ns: False

'a#e: /



ectin -eference: *mtinal %d+ustment &raits



8/44

26. tress is a state f tensin e=perienced $y individuals facin# e=trardinary demands,cnstraints, r pprtunities.

%ns: &rue'a#e: /

)evel: *asy

)earnin# O$+ective /: Identify surces f stress, utcmes f stress, and !ays t mana#e stress.ectin -eference: 'ersnality and tress

2?. *ustress has a ne#ative impact n $th attitudes and perfrmance.

%ns: False

'a#e: /()evel: ;ard

)earnin# O$+ective /: Identify surces f stress, utcmes f stress, and !ays t mana#e stress.ectin -eference: urces f tress

/0. 7$ $urnut manifests itself as a lss f interest in and satisfactin !ith a +$ due t stressful

!r"in# cnditins.

%ns: &rue

'a#e: /(

)evel: edium)earnin# O$+ective /: Identify surces f stress, utcmes f stress, and !ays t mana#e stress.

ectin -eference: urces f tress

/1. & ma"e a plan f actin and fll! it is an e=ample f an emtinfcused cpin# strate#y.

%ns: False

'a#e: /


ectin -eference: ana#in# tress

/2. 'ersnal !ellness re>uires attentin t such factrs as sm"in#, !ei#ht, diet, alchl use, and

physical fitness.



9/44

%ns: &rue

'a#e: /6)evel: *asy

)earnin# O$+ective /: Identify surces f stress, utcmes f stress, and !ays t mana#e stress.


//. Values are $rad preferences cncernin# apprpriate curses f actin r utcmes.

%ns: &rue

'a#e: /6)evel: *asy

)earnin# O$+ective 3: Outline the surces f values, persnal values, and cultural values.

ectin -eference: Values

/3. Values rarely influence an individual4s attitudes and $ehavirs.

%ns: False'a#e: /6

)evel: edium



/. Bth terminal and instrumental values differ acrss #rups, and these differences can

encura#e cnflict r a#reement !hen the #rups have t deal !ith each ther.

%ns: &rue

'a#e: /?

)evel: edium

)earnin# O$+ective 3: Outline the surces f values, persnal values, and cultural values.ectin -eference: urces f Values

/(. Bruce e#lin4s classificatin f human values includes the values f achievement, helpin#

and cncern fr thers, hnesty, and fairness.

%ns: &rue

'a#e: /?

)evel: edium

Cpyri#ht 5 2006 7hn 8iley 9 ns, Inc. 2?


10/44


ectin -eference: urces f Values

/. e#lin4s value schema includes theretical, ecnmic, aesthetic, scial, plitical, andreli#ius values.

%ns: False'a#e: /?

)evel: ;ard



/6. In e#lin4s value schema, the value f hnesty refers t $ein# impartial and din# !hat isfair fr all cncerned.

%ns: False

'a#e: /?

)evel: ;ard)earnin# O$+ective 3: Outline the surces f values, persnal values, and cultural values.


/?. Value cn#ruence ccurs !hen individuals e=press psitive feelin#s upn encunterin#

thers !h e=hi$it values similar t their !n.

%ns: &rue

'a#e: /?)evel: *asy



30. 8hen values differ, r are incn#ruent, cnflicts ver such thin#s as #als and the means tachieve them may result.

%ns: &rue'a#e: 30

)evel: *asy





11/44

31. 8hen e=aminin# value cn#ruence $et!een leaders and fll!ers, researchers usin#

e#lin4s value schema reprted #reater fll!er satisfactin !ith a leader !hen there !as

value cn#ruence in terms f achievement, helpin#, hnesty and fairness values.

%ns: &rue

'a#e: 30)evel: edium



32. Culture is the learned, shared !ay f din# thin#s in a particular sciety.

%ns: &rue

'a#e: 30)evel: *asy


ectin -eference: Cultural Values

3/. 'eple are $rn int a sciety that teaches their mem$ers its culture.

%ns: &rue

'a#e: 30)evel: *asy



33. &he !ay individuals thin" a$ut such matters as achievement, material #ain, !ealth, ris" andchan#e may influence h! they apprach !r" and their relatinships !ith r#aniEatins.

%ns: &rue'a#e: 30

)evel: edium

)earnin# O$+ective 3: Outline the surces f values, persnal values, and cultural values.ectin -eference: Cultural Values



12/44

3. %ccrdin# t ;fstede4s frame!r", value differences acrss natinal cultures can $e

evaluated in terms f p!er distance, uncertainty avidance, individualismcllectivism,

masculinityfemininity, and ln#termshrtterm rientatin.

%ns: &rue




3(. %ccrdin# t ;fstede4s frame!r" f natinal culture, uncertainty avidance reflects thede#ree t !hich peple are li"ely t respect hierarchy and ran" in r#aniEatins.

%ns: False



3. In ;fstede4s frame!r" f natinal culture, individualismcllectivism reflects the de#ree t

!hich r#aniEatins emphasiEe cmpetitin and assertiveness versus interpersnal sensitivity

and cncerns fr relatinships.

%ns: False

'a#e: 30)evel: ;ard



36. uth Grea is l! n ;fstede4s ln#term rientatin and the H.. is a mre ln#termriented cuntry.

%ns: False'a#e: 31

)evel: ;ard




13/44


14/44

/. &he lea"in# pipeline descri$es h! !men have nt reached the hi#hest levels f

r#aniEatins.

%ns: &rue

'a#e: 33

)evel: edium)earnin# O$+ective : *=plain !hy diversity is imprtant in the !r"place, the types f diversity,

and the challen#es in mana#in# diversity.

ectin -eference: &ypes f Diversity

3. In the !r"place, se=ual rientatin and a$le$diedness are prtected frm discriminatin $y&itle VII f the Civil -i#hts %ct f 1?(3.

%ns: False

'a#e: 3/)evel: edium

)earnin# O$+ective : *=plain !hy diversity is imprtant in the !r"place, the types f diversity,and the challen#es in mana#in# diversity.


. In recent years, there has $een a shift frm a fcus n diversity t a fcus n inclusin.

%ns: &rue

'a#e: 3



ectin -eference: Challen#es in ana#in# Diversity

(. &he primary #eneratinal pint f cnflict is !r" ethic.

%ns: &rue

'a#e: 3)evel: edium

)earnin# O$+ective : *=plain !hy diversity is imprtant in the !r"place, the types f diversity,

and the challen#es in mana#in# diversity.ectin -eference: &ypes f Diversity



15/44

. *ven thu#h recent studies reprt that there is n si#nificant difference in perfrmance

$et!een !r"ers !ith disa$ilities and thse !ithut, nearly three >uarters f peple !ith severe

disa$ilities are reprted t $e unemplyed.

%ns: &rue

'a#e: 3()evel: edium



6. e=ual rientatin is prtected $y the **OC.

%ns: False

'a#e: 33)evel: *asy



?. Valuin# diversity assumes that #rups !ill retain their !n characteristics.

%ns: &rue

'a#e: 36




Multiple Choice

(0. and are t! related aspects f the selfcncept.

a elfesteem selfmnitrin#

$ elfesteem selfassessmentc elfesteem selfefficacy

d elfmnitrin# selfassessment

e elfmnitrin# selfefficacy



16/44

%ns: c

'a#es: 2(2

)evel: ;ard)earnin# O$+ective 1: Discuss individual differences and !hy they are imprtant.


(1. means $ein# a!are f ur !n $ehavirs, preferences, styles, $iases,persnalities, and s n.

a elfa!areness

$ %!areness f thers

c elfcnceptd elfesteem

e elfefficacy

%ns: a'a#e: 2(

)evel: *asy)earnin# O$+ective 1: Discuss individual differences and !hy they are imprtant.

ectin -eference: elf %!areness and %!areness f Others

(2. means $ein# a!are f the $ehavirs, preferences, styles, $iases, persnalities, and

s n f thers.a elfa!areness

$ %!areness f thers

c elfcnceptd elfesteem

e elfefficacy

%ns: $

'a#e: 2(

)evel: *asy

)earnin# O$+ective 1: Discuss individual differences and !hy they are imprtant.ectin -eference: elf %!areness and %!areness f Others

(/. 8hich f the fll!in# statements prvides an inaccurate descriptin f peple !ith hi#h

selfesteemJa &hey see themselves as capa$le, !rth!hile, and accepta$le.

$ &hey tend t have fe! du$ts a$ut themselves.

c &hey seldm e=perience a $st in +$ perfrmance.

d 8hen under pressure, they may $ecme $astful and act e#tistically.

Cpyri#ht 5 2006 7hn 8iley 9 ns, Inc. 21(


17/44

e &hey may $e vercnfident at times.

%ns: c'a#es: 2(2

)evel: edium

)earnin# O$+ective 1: Discuss individual differences and !hy they are imprtant.ectin -eference: Cmpnents f elf

(3. First$rns in families tend t $e .

a lners

$ >uietc shy

d impatient

e enterprisin#

%ns: e



ectin -eference:


18/44

d Hn!rried, secure, and rela=ed

e Ima#inative, curius, and $radminded

%ns: a

'a#e: 2?



ectin -eference: Bi# Five 'ersnality &raits

(. &he @Bi# FiveA persnality dimensin f a#reea$leness refers t !hich f the fll!in# setsf persnality traitsJ

a Out#in#, scia$le, and assertive

$ Kdnatured, trustin#, and cperative

c -espnsi$le, dependa$le, and persistentd Hn!rried, secure, and rela=ed

e Ima#inative, curius, and $radminded

%ns: $




ectin -eference: Bi# Five 'ersnality &raits

(6. Cnscientiusness is a @Bi# FiveA persnality dimensin that invlves the traits f $ein#

.

a ut#in#, scia$le, and assertive$ #dnatured, trustin#, and cperative

c respnsi$le, dependa$le, and persistent

d un!rried, secure, and rela=ed

e ima#inative, curius, and $radminded

%ns: c



emtinal ad+ustment traits.ectin -eference: Bi# Five 'ersnality &raits



19/44

(?. 8hich f the fll!in# persnality traits is


20/44


2. individuals prefer rutine and rder, and emphasiEe !elldefined details in

#atherin# infrmatin they !uld rather !r" !ith "n!n facts than l" fr pssi$ilities.a &hin"in#type

$ Feelin#type

c Intuitivetyped ensatintype

e C#nitivetype

%ns: d'a#e: /0

)evel: edium



/. individuals prefer the @$i# pictureA, li"e slvin# ne! pr$lems, disli"e rutine,and !uld rather l" fr pssi$ilities than !r" !ith facts.

a &hin"in#type

$ Feelin#type

c Intuitivetyped C#nitivetype

e ensatintype

%ns: c

'a#e: /0




3. individuals are riented t!ard cnfrmity and try t accmmdate themselvest ther peple.

a C#nitivetype

$ ensatintypec Intuitivetype

d Feelin#type

e &hin"in#type



21/44

%ns: d

'a#e: /0




. individuals use reasn and intellect t deal !ith pr$lems and d!nplay

emtins.

a &hin"in#type

$ Feelin#typec Intuitivetype

d C#nitivetype

e ensatintype

%ns: a




(. 8hich f the fll!in# statements a$ut pr$lemslvin# styles is


22/44

$ 'eple !ith an internal lcus f cntrl tend t $e mre e=trverted.

c 'eple !ith an internal lcus f cntrl tend t perfrm $etter n tas"s re>uirin# cmple=

infrmatin prcessin# and learnin#.d 'eple !ith an e=ternal lcus f cntrl are mre riented t!ard their !n feelin#s.

e any mana#erial and prfessinal +$s re>uire $ehavir that is cnsistent !ith an e=ternal

lcus f cntrl.

%ns: c

'a#es: /1/2)evel: ;ard




6. Individuals !ith a sensatinfeelin# style f pr$lem slvin# tend t $e #d at !hich f thefll!in#J

a *mpathiEin#$ O$servin#

c Ima#inin#

d In>uirin#e Filin#

%ns: a




?. -esearch has sh!n that practive persnality is psitively related t all f the fll!in#

*LC*'&:

a +$ perfrmance.$ creativity.

c leadership.

d salary.e career success.

%ns: d'a#e: /2

)evel: ;ard





23/44


60. % persn hi#h in is cncerned !ith tu#hness and p!er and ppses the use f

su$+ective feelin#s.a authritarianism

$ achiavellianism

c internal lcus f cntrld d#matism

e e=ternal lcus f cntrl

%ns: a'a#e: //

)evel: ;ard



61. %n individual hi#h in sees the !rld as a threatenin# place.a selfmnitrin#

$ achiavellianism

c authritarianism

d lcus f cntrle d#matism

%ns: e'a#e: //

)evel: ;ard



62. % persn !ith an persnality re#ards le#itimate authrity as a$slute and

accepts r re+ects thers accrdin# t h! much they a#ree !ith accepted authrity.a d#matic

$ authritarian

c e=ternal lcus f cntrld achiavellian

e type %

%ns: a



24/44

'a#e: //

)evel: ;ard



6/. 8hich f the fll!in# is )*%& li"ely t $e $served in a hi#hach persnalityJa Capa$le f lyin# t achieve persnal #als

$ %ppraches situatins l#ically

c -arely s!ayed $y lyalty

d -arely s"illed at influencin# therse -arely s!ayed $y the pinins f thers

%ns: d

'a#e: //)evel: ;ard



63. 8hich f the fll!in# statements des


25/44

e persnal cnceptin

%ns: c'a#e: /3

)evel: ;ard


ectin -eference: *mtinal %d+ustment &raits

6(. 8hich f the fll!in# statements des


26/44

d &he $irth f a child

e Bein# $thered $y nise and lac" f privacy

%ns: d

'a#e: /(

)evel: ;ard)earnin# O$+ective /: Identify surces f stress, utcmes f stress, and !ays t mana#e stress.


6?. stress has a psitive impact n $th attitudes and perfrmance.

a *fficient$ tatutry

c


27/44

d &ype B $ehavir

e eustress

%ns: c

'a#e: /(


ectin -eference: Outcmes f tress

?2. 8hich f the fll!in# is an e=ample f a pr$lemfcused cpin# strate#yJ

a )" fr the silver linin#$ &ry t l" n the $ri#ht side

c tand yur #rund and fi#ht fr !hat yu !ant

d &ry t fr#et the !hle thin#

e %ccept sympathy frm smene

%ns: c'a#e: /

)evel: *asy

)earnin# O$+ective /: Identify surces f stress, utcmes f stress, and !ays t mana#e stress.ectin -eference: ana#in# tress

?/. ana#ers shuld $e alert t "ey symptms f e=cessive stress in themselves and their

emplyees. 8hich f the fll!in# is a "ey stress symptmJ

a Chan#es frm punctuality t tardiness$ Chan#es frm dili#ent !r" t careless !r"

c Chan#es frm a psitive attitude t a ne#ative attitude

d Chan#es frm cperatin t hstilitye %ll f the a$ve

%ns: e

'a#e: /)evel: edium


ectin -eference: Outcmes f tress

?3. is the $est firstline strate#y in the $attle a#ainst stress.

a tress preventin

$ tress avidance

c 'ersnal !ellness



28/44

d *%'s

e tress mana#ement

%ns: a

'a#e: /

)evel: *asy)earnin# O$+ective /: Identify surces f stress, utcmes f stress, and !ays t mana#e stress.


?. 8hen learnin# t say n, an individual shuld d !hich f the fll!in#J

a Fcus n !hat matters mst$ 8ei#h the yeststress rati

c &a"e #uilt ut f the e>uatin

d leep n it

e %ll f the a$ve

%ns: e'a#e: /

)evel: *asy

)earnin# O$+ective /: Identify surces f stress, utcmes f stress, and !ays t mana#e stress.ectin -eference: ana#in# tress

?(. invlves the pursuit f ne4s +$ and career #als !ith the supprt f a persnal

health prmtin pr#ram.

a Muality f !r" life pr#rams$ tress preventin pr#rams

c *ustress mana#ement pr#rams

d *mplyee assistance pr#ramse 'ersnal !ellness

%ns: e




?. 'eples4 develp as a prduct f the learnin# and e=perience they encunter in

the cultural settin# in !hich they live.

a !ants

$ needs



29/44

c perceptins

d c#nitins

e values

%ns: e




?6. 8hich f the fll!in# is


30/44

d )#ic

e Independence

%ns: c

'a#e: /?

)evel: edium)earnin# O$+ective 3: Outline the surces f values, persnal values, and cultural values.

ectin -eference: 'ersnal Values

101. %ll f the fll!in# are instrumental values *LC*'&:

a selfcntrl.$ selfrespect.

c hnesty.

d am$itin.

e ima#inatin.

%ns: $'a#e: /?

)evel: edium

)earnin# O$+ective 3: Outline the surces f values, persnal values, and cultural values.ectin -eference: 'ersnal Values

102. 8hich f the fll!in# is


31/44

c &ellin# the truth and din# !hat yu feel is ri#ht

d Discverin# truth thru#h reasnin# and systematic thin"in#

e Bein# impartial and din# !hat is fair fr all cncerned

%ns: d

'a#e: /?)evel: ;ard



103. ccurs !hen individuals e=press psitive feelin#s upn encunterin# thers!h e=hi$it values similar t their !n.

a 'ersnal cnsistency

$ &heretical cnsistency

c 'ersnal cn#ruenced Value perfrmance

e Value cn#ruence

%ns: e

'a#e: /?)evel: *asy



10. 8hich f the fll!in# statements is &-H* cncernin# dimensins f natinal cultureJa H.. is a mre ln#term riented cuntry

$ 7apan4s culture is cnsidered t $e feminine

c H.. has a hi#hly individualistic cultured ;n# Gn# is cnsidered t have a hi#h uncertainty avidance culture

e. e=ic is cnsidered t have an individualistic culture

%ns: c'a#e: 30

)evel: ;ard


10(. refers t plicies and practices that see" t include peple !ithin a !r"frce

!h are cnsidered t $e, in a !ay, different frm thse in the prevailin# cnstituency.

a 8r"frce diversity

Cpyri#ht 5 2006 7hn 8iley 9 ns, Inc. 2/1


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$ Cultural variance

c *mplyee diver#ence

d Inclusivenesse *mplyee multiculturalism

%ns: a'a#e: 32

)evel: *asy


ectin -eference: Imprtance f Diversity

10. 8hat phrase !as cined t descri$e h! !men have nt reached the hi#hest levels f

r#aniEatinsJ

a ulticulturalism$ Inclusivity

c )ea"in# pipelined -everse discriminatin

e Du$le $ind

%ns: c

'a#e: 33

)evel: *asy



106. 8hich f the fll!in# has $een cited as a recmmendatin fr chan#in# structures andperceptins t address the lea"in# pipelineJ

a 'rvide mentrin# fr all hi#h ptential female mana#ers

$ Create r#aniEatinal cultures mre satisfyin# t !men

c easure perfrmance thru#h resultsd %ctively mnitr satisfactin levels f !men

e %ll f the a$ve

%ns: e

'a#e: 33






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10?. &itle VII cvers all f the fll!in# issues *LC*'&:a recruitin#.

$ prmtin.

c +$ trainin#.d unin mem$ership.

e !a#es.

%ns: d

'a#e: 3/

)evel: Difficult



110. In recent years, the !r"place has e=perienced a shift frm a fcus n diversity t a fcusn .

a multiculturalism

$ inclusinc scial identity

d affirmative actin

e **O

%ns: $

'a#e: 3

)evel: *asy)earnin# O$+ective : *=plain !hy diversity is imprtant in the !r"place, the types f diversity,



111. Ba$y Bmers $elieve that illenials .a are very hard !r"in#

$ are t entitled

c are earnin# their stripes >uic"lyd value structure

e value prfessinal dress

%ns: $

'a#e: 3

)evel: *asy

Cpyri#ht 5 2006 7hn 8iley 9 ns, Inc. 2//


34/44




112. *stimates indicate that %mericans have ne r mre physical r mental

disa$ilities.

a 10 millin$ 20 millin

c /0 millin

d 30 millin

e 0 millin

%ns: e

'a#e: 3(



11/. 8hich f the fll!in# statements cncernin# se=ual rientatin is &-H*J

a e=ual rientatin is prtected $y the **OC.

$ &he first H.. crpratin t add se=ual rientatin t its nndiscriminatin plicy !as %ppleCmputers.

c % 2010 ;arris pll sh!s that 6 percent f heterse=ual adults in the H.. a#ree that h! an

emplyee perfrms at his r her +$ shuld $e the standard fr +ud#in# an emplyee, nt ne4sse=ual rientatin.

d Fe! cmpanies are e=tendin# ri#hts t #ay !r"ers.

e %ttitudes t!ards #ays in the !r"place are nt chan#in# si#nificantly.

%ns: c

'a#e: 33




113. in r#aniEatins emphasiEes appreciatin f differences in creatin# a settin#

!here everyne feels valued and accepted.

a *mplyee appreciatin

$ Valuin# diversity



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c Diversity diver#ence

d *mplyee valuatin

e *mplyee tlerance

%ns: $



and the challen#es in mana#in# diversity.ectin -eference: Challen#es in ana#in# Diversity

Fill in the blank

11. is the vie! individuals have f themselves as physical, scial, and spiritual r

mral $ein#s.

%ns: elfcncept

'a#e: 2()evel: *asy



11(. means $ein# a!are f ur !n $ehavirs, preferences, styles, $iases,persnalities, and s n.

%ns: elfa!areness'a#e: 2(

)evel: *asy


ectin -eference: elf %!areness and %!areness f Others

11. 8hat are t! related aspects f the selfcnceptJ

%ns: elfesteem and selfefficacy'a#e: 2(

)evel: *asy





36/44

116. cnsists f thse factrs that are determined at cnceptin, includin# physical

characteristics, #ender, and persnality factrs.

%ns: ;eredity

'a#e: 2

)evel: edium)earnin# O$+ective 1: Discuss individual differences and !hy they are imprtant.

ectin -eference:


37/44

ectin -eference: 'ersnal cnceptin &raits

122. refers t the tendency t adhere ri#idly t cnventinal values and t $ey

rec#niEed authrity.

%ns: %uthritarianism

'a#e: //)evel: edium




12/. mene !h vie!s and manipulates thers purely fr persnal #ain has an persnality.

%ns: achiavellian

'a#e: //




123. reflects a persn4s a$ility t ad+ust his r her $ehavir t e=ternal, situatinalenvirnmental factrs.

%ns: elfmnitrin#'a#e: //

)evel: ;ard


emtinal ad+ustment traits.ectin -eference: 'ersnal cnceptin &raits

12. Individuals !ith an rientatin are characteriEed $y impatience, desire fr

achievement, and perfectinism.

%ns: &ype %

'a#e: /

)evel: edium



38/44



ectin -eference: *mtinal %dustment &raits

12(. is a tensin e=perienced $y individuals facin# e=trardinary demands,

cnstraints, r pprtunities.

%ns: tress

'a#e: /

)evel: edium

)earnin# O$+ective /: Identify surces f stress, utcmes f stress, and !ays t mana#e stress.ectin -eference: 'ersnality and tress

12. refer t the !ide variety f thin#s that cause stress fr individuals.

%ns: tressrs

'a#e: /



126. %n results !hen frces in an individual4s persnal life affect them at !r".

%ns: spillver effect

'a#e: /(

)evel: *asy)earnin# O$+ective /: Identify surces f stress, utcmes f stress, and !ays t mana#e stress.


12?. invlves the pursuit f ne4s +$ and career #als !ith the supprt f a

persnal health prmtin pr#ram.

%ns: 'ersnal !ellness

'a#e: /6)evel: *asy





39/44


40/44

%ns: p!er distance uncertainty avidance individualismcllectivism masculinityfemininity

ln#termshrtterm rientatin




1/. In ;fstede4s natinal culture frame!r", reflects the de#ree t !hich peple

are li"ely t prefer structured versus unstructured r#aniEatinal situatins.

%ns: uncertainty avidance'a#e: 30

)evel: edium



1/(. %ccrdin# t ;fstede4s natinal culture frame!r", reflects the de#ree t

!hich r#aniEatins emphasiEe cmpetitin and assertiveness versus interpersnal sensitivityand cncerns fr relatinships.

%ns: masculinityfemininity




1/. is a phrase cined t descri$e h! !men have nt reached the hi#hest levels

f r#aniEatins.

%ns: )ea"in# pipeline'a#e: 33

)evel: edium





41/44

1/6. prhi$its emplyers frm discriminatin# a#ainst any individual !ith respect t

cmpensatin, terms, r cnditins f emplyment $ecause f race, clr, reli#in, se=, r

natinal ri#in.

%ns: &itle VII f the Civil -i#hts %ct f 1?(3

'a#e: 3/)evel: ;ard



1/?. diversity is a result f illenials, Ken Lers, and Ba$y Bmers in the

!r"place.

%ns: Keneratinal'a#e: 3




130. %n is a phenmenn !here$y an individual is re+ected as a result f anattri$ute that is deeply discredited $y his r her sciety.

%ns: sti#ma'a#e: 3(

)evel: *asy



Essay

131. Define and prvide e=amples fr each f the fll!in#: scial traits, persnal cnceptintraits, and emtinal ad+ustment traits.

u##ested %ns!er: cial traits are surfacelevel traits that reflect the !ay a persn appears t

thers !hen interactin# in varius scial settin#s. 'r$lemslvin# style is a prminent e=ample



42/44

f a scial trait. 'ersnal cnceptin traits represent the !ays individuals tend t thin" a$ut

their physical and scial settin#s as !ell as their ma+r $eliefs and persnal rientatin

cncernin# a ran#e f issues. )cus f cntrl, practive persnality,authritarianismd#matism, achiavellianism, and selfmnitrin# are cmmn persnal

cnceptin traits. *mtinal ad+ustment traits measure h! much an individual e=periences

emtinal distress r displays unaccepta$le acts. &ype % and &ype B persnality rientatins arecmmn e=amples f emtinal ad+ustment traits.

'a#es: 2?/



ectin -eference: cial traits 'ersnal cnceptin traits, and *mtinal ad+ustment traits

132. Differentiate $et!een cnstructive stress and destructive stress. Discuss cpin#

mechanisms.

u##ested %ns!er: tress is a state f tensin e=perienced $y individuals facin# e=trardinarydemands, cnstraints, r pprtunities. Cnstructive stress, r eustress, acts in a psitive !ay fr

the individual and the r#aniEatin. derate levels f stress are cnstructive. Destructive stress,

r distress is dysfunctinal fr $th the individual and the r#aniEatin. & little r t muchstress can $e destructive, $ut the emphasis is mst cmmnly placed n the effects f t much

stress. &he t! ma+r cpin# mechanisms are thse !hich re#ulate emtins emtinfcused

cpin# and thse !hich mana#e the pr$lem that is causin# the distress pr$lemfcused

cpin#.'a#e: /(

)evel: edium

)earnin# O$+ective /: Identify surces f stress, utcmes f stress, and !ays t mana#e stress.ectin -eference: Outcmes f tress

13/. Identify and define the five dimensins that Keert ;fstede uses t descri$e differences in

natinal cultures. Descri$e the implicatins f each dimensin fr r#aniEatins and their

mem$ers. %ls prvide e=amples f cuntries that fall at ppsite ends f ;fstede4s

dimensins.

u##ested %ns!er: ;fstede4s five dimensins f natinal culture are: a p!er distance NN the

!illin#ness f a culture t accept status and p!er differences amn# its mem$ers, $uncertainty avidance NN a cultural tendency t!ard discmfrt !ith ris" and am$i#uity c

individualismcllectivism NN the tendency f a culture t emphasiEe individual r #rup

interests d masculinityfemininity NN the tendency f a culture t value steretypical masculiner feminine traits and e ln#termshrtterm rientatin NN the tendency f a culture t

emphasiEe values assciated !ith the future, such as thrift and persistence, r values that fcus

lar#ely n the present. &he implicatins f each dimensin fr r#aniEatins and their mem$ers

are: a p!er distance NN reflects the de#ree t !hich peple are li"ely t respect hierarchy and



43/44

ran" in r#aniEatins, $ uncertainty avidance NN reflects the de#ree t !hich peple prefer

structured versus unstructured r#aniEatinal situatins c individualismcllectivism NN

reflects the de#ree t !hich peple prefer !r"in# as individuals r !r"in# t#ether in #rupsd masculinityfemininity NN reflects the de#ree t !hich r#aniEatins emphasiEe cmpetitin

and assertiveness versus interpersnal sensitivity and cncern fr relatinships and e ln#

termshrtterm rientatin NN reflects the de#ree t !hich peple and r#aniEatins adpt ln#term r shrtterm perfrmance hriEns. *=amples f cuntries that are ppsites n each

dimensin are: a p!er distance NN !eden is a relatively l! p!er distance culture and

Indnesia is a hi#h p!er distance culture $ uncertainty avidance NN ;n# Gn# is a l!uncertainty avidance culture and France is a hi#h uncertainty avidance culture c

individualismcllectivism NN the Hnited tates is an individualistic culture and e=ic is a

mre cllectivist culture d masculinityfemininity NN 7apan is a masculine culture and

&hailand is a mre feminine culture and e ln#termshrtterm rientatin NN uth Grea hasa ln#term rientatin and the Hnited tates is riented mre t!ard the shrt term.

'a#e: 30

)evel: ;ard


133. *=plain -"each4s cate#ries f values and prvide e=amples f each.

u##ested %ns!er: ichael -"each classified values int t! cate#ries N terminal and

instrumental. &erminal values reflect a persn4s preferences cncernin# the ends t $e achieved.

&hey are the #als an individual !uld li"e t achieve durin# his r her lifetime. *=amples fterminal values are a cmfrta$le life, !isdm, mature lve, and happiness. Instrumental values

reflect the means fr achievin# desired ends. &hey represent h! yu mi#ht # a$ut achievin#

yur imprtant end states, dependin# n the relative imprtance yu attach t the instrumentalvalues. *=amples f instrumental values are am$itius, $radmindedness, respnsi$le, and self

cntrl.

'a#e: /?)evel: edium



13. Discuss the types f diversity reflected in the !r"place tday and h! r#aniEatins canvalue and supprt diversity.

u##ested %ns!er: Diversity can $e cnsidered frm many perspectives, includin# dem#raphic#ender, raceethnicity, a#e, disa$ility, ecnmic, reli#in, se=ual rientatin, marital status,

parental status, etc. Or#aniEatins can cmmit t the creatin f envirnments that !elcme and

em$race inclusin. &his mi#ht include a strn# cmmitment t inclusin fr the $ard and tp

mana#ement, prvidin# influential mentrs t prvide #uidance, prvidin# pprtunities fr



44/44

net!r"in# !ith influential cllea#ues, prvidin# rle mdels, e=psin# diverse ppulatins

thru#h hi#h visi$ility assi#nments, $uildin# an inclusive culture that values differences, and

!r"in# t ac"n!led#e and reduce su$tle steretypes and sti#mas.'a#e: 32

)evel: *asy



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