choosing a desktop virtualization (vdi) partner
DESCRIPTION
Choosing a Desktop Virtualization (VDI) Partner .All the questions you didn't know whom to ask… answered.TRANSCRIPT
1
AnuntaNOVEMBER 2012
Choosing a Desktop Virtualization (VDI) Partner
All the questions you didn't know whom to ask… answered.
2
If you’re considering cloud based application delivery
(read VDI & related avataars), you know what it can
do for you but lets just make sure you know it all
Traditional vendors and their engagement models
About Anunta
If you’re considering adopting desktop virtualization (VDI)
4
THE VDI ADVANTAGE…
Guaranteed availability >99% Consistent application performance with no brown-outs Reduced blended cost of application delivery Maximize resource utilization Reduce end-point power consumption by 85% Direct 50% reduction in cooling Reduced Carbon Footprint and contribute to Green IT Agenda
Computing
Avoids seat movement/ creation as any terminal can be emulated in the end-points Disaster recovery option ensures uninterrupted business operations
Business Continuity
Enables greater workforce mobility with options of work from home and access from anywhere Support for diverse range of end-points including tablets
Mobility of Resources
Control and responsibility for monitoring and problem solving shifts to a centralised NOC. Standardized desktop operating environment with real time updates to software, security etc. Data Security
A combination of process and technology can affect changes in as short as 30-40 minutes which can have direct impact on business and brand recallRapid Scale
5
…DOES THE ADVANTAGE TRANSLATE INTO REALITY?
Why it happens Ideally speaking…
An incremental approach to design elements
A successful adaptation keeps the users at the center of the design and looks at infrastructure holistically
Inadequate planning for changes in information flows and SOPs
The changed information flows affect all other ITIL processes and hence needs to be adequately planned
Continue use of a device centric approach to performance monitoring
Monitoring needs to move from device threshold monitoring to user experience monitoring
Works at POC stage but performance falters when scaled
Target ROIs not met
Ongoing management costs higher than anticipated – unable to get economies of scale
Get it Right. Choose Providers carefully.
7
WHO THEY ARE AND HOW THEY ENGAGE WITH YOU
Technology OEMs Hardware/Software?
Provide the hardware and related SLAs
System Integrators Aggregator
Rope in hardware, software and
infrastructure partners setting broad SLAs for
network uptime
Facility Management Services Vendors
Desktop Support
Incident handling, break-fix
8
THE QUESTIONS LEFT UNANSWERED
Have I selected the right product?
Have I got the best deal?
Will the technology scale?
Is the technology effectively supported?
Technology OEMs
Is the design scalable and flexible to cater to my current and future needs?
Is this the most cost efficient design?
Is it manageable ?
System Integrators
Will my users expectations be met?
Will I be able to deliver the required benefits to the business consistently?
Will I be guaranteed operational efficiencies?
Desktop Vendors
9
FOOD FOR THOUGHT
None of the providers have incentive to see that you meet your ROI or give you SLAs on end-user satisfaction
on a continuing basis.
So the in-house IT team is left managing the new technology.
But does the in-house team have the skills to manage the new virtualised environment?
10
SO YOUR PERFECT PARTNER…
…should be able to DESIGN a PRIVATE CLOUD that is scalable and future ready at a broad level and can optimize network architecture with deterministic bandwidth requirements at a micro level (in a cloud environment).
…can MAP & SEGMENT USERS in order to architect/design the right mix of cloud technologies thus optimizing budgets rather than providing unnecessary all access passes or conversely providing low-end computing where more is needed.
…is able to take your ENTERPRISE SYSTEMS and INTEGRATE them with the cloud so you don’t end up reinventing the wheel.
…can take all of the above (and the related multitude of vendors), MANAGE and MONITOR it END-TO END via composite SLAs.
…will only make you PAY PER USE.
11
OR AS GARTNER CALLS IT... CLOUD SERVICES BROKERAGE
A cloud services brokerage (CSB) is a service provider that plays an intermediary role in
cloud computing.
CSB is a type of intermediation necessary for widespread cloud
success in value chains.
Consider a CSB when you need to consume cloud-based
business functionality and data, but lack the technology, skills or
desire to do so yourself. Also when you want to shift IT costs
from capex to opex.
Although megavendors are often innovative, small vendors and startups typically introduce IT innovations into established
markets.
Source: Gartner reports
12
AND ORGANIZATIONS ARE TAKING HEED
According to a Symantec’s Virtualization and Evolution to the Cloud Study of 2011 conducted across 3,700 enterprises across 35 different countries:
~65% of organizations said they depend quite a bit/ completely on third parties for their VDI deployment
50% said they’d choose a VAR
62% said they’d partner with an independent consultant
About Anunta
14
ANUNTA – A PROFILE
Anunta is a next generation IT services company that is focused on designing cloud-based application delivery architectures and providing on-going management of this environment
In today’s cloud-age companies Anunta can be classified as a Cloud Services Broker. A cloud services brokerage (CSB), according to Gartner is a service provider that plays an intermediary role in cloud computing. CSB is primarily made up of three roles – aggregator, integrator and customizer – that are adopted by IT services providers, B2B providers and new cloud specialists
Anunta takes complete ownership of the application delivery infrastructure from the point of hosting to the point of consumption or usage and is therefore able to provide performance guarantees on end-user experience
Anunta’s expertise and engagement model enables enterprises to introduce cloud technologies in the application delivery in a significantly de-risked manner
Anunta has deep domain experience of the virtualization technologies, devices, architectures and application delivery management processes having worked in the virtualisation space since mid 2006
15
ANUNTA’S APPLICATION DELIVERY & MANAGEMENT CAPABILITIES
End-points under management: 20,000
Types of End-points: Desktops, Laptops, thin Clients, Tablets, Smartphones, kiosks
Spread across: US, UK, Philippines & India
Application environments designed & under management: Back-offices, Home Offices, Branch Environments (PoS) & Corporate offices
Applications under management:
• Productivity suites – Office 2003, Office 2007, Office Communicator, Open Office, Outlook, Thunderbird, E-mail platforms: Exchange, Linux (8000+ users), Lotus Notes
• Security applications: Antivirus, HIPS, etc. (10000+ end-points)
• Enterprise applications: ERP, CRM, SCM, HRMS
• Vertical Specific Applications: Finacle, Flexcube, Base 24, AIX and Cubs, NICE and Symposium, I-Leverage, NEURA OCR
Types of Platforms: JAVA, .NET
Enterprise Nerve Centre: State of the art ISO20000 and ISO 27001 compliant
16
ANUNTA COMBINES CLOUD BENEFITS WITH MANAGEMENT EXPERTISE
CLOUD ADVANTAGE HIGH AVAILABILITY
ENABLES WORKFORCE
MOBILITY
ENHANCED IT SECURITY
INCREASED OPERATIONAL
EFFICIENCY
END POINT FLEXIBILITY
CLOUD ADVANTAGE HIGH AVAILABILITY
ENABLES WORKFORCE
MOBILITY
ENHANCED IT SECURITY
INCREASED OPERATIONAL
EFFICIENCY
END POINT FLEXIBILITY
ANUNTA’s IP DESIGNS PRIVATE CLOUD
USER APPLICATION MAPPING
INTEGRATION WITH
ENTERPRISE SYSTEMS
END-TO END MONITORING
& MANAGEMENT
PAY PER USE PRICING MODEL
ANUNTA’s IP DESIGNS PRIVATE CLOUD
USER APPLICATION MAPPING
INTEGRATION WITH
ENTERPRISE SYSTEMS
END-TO END MONITORING
& MANAGEMENT
PAY PER USE PRICING MODEL
END-TO-END MANAGEMENT OF BOTH TRANFORMATION AND ON-GOING DELIVERY
BUSINESS BENEFITS Improves Employee Productivity Lowers Cost of Application Delivery Lowers Cost of Incremental Growth Derisks Transformation
IT BENEFITS Single point accountability Makes IT scalable Simplifies application management Faster roll-outs Faster provisioning Simplifies Image Management
USER BENEFITS Significantly improves Application
Availability Anywhere, anytime, any device access Consistent Application Performance Reduces dependence on IT staff
17
ANUNTA CUSTOMIZES APPLICATION DELIVERY MODELS BASED ON END-USER PROFILES…
Fully Personalized Desktop Experience delivered from a private or a public cloud Suited to both knowledge & task workers In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization
Hosted Virtual Desktop
Shared Desktop Experience delivered from a private or a public cloud Lower TCO, friendly licensing policy and high server density as compared to DV Best suited for task workers In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization
Hosted Shared Desktops
Shared Application Instance delivered from a private or a public cloud Best suited for applications with some client footprint In-built high availability, security, scalability, mobility and manageability Consistent and efficient bandwidth utilization
Application Virtualization
Lowest TCO Best suited for thin applications with personalized device experience
Thin-clients
18
… AND USES A WIDE RANGE OF CLOUD TECHNOLOGIES IN ITS SOLUTION
Elements of System Design Technology Pieces Used Products
SecurityAuthenticating, Authorising and Auditing Microsoft Active Directory, RADIUS, LDAPImage Management McAfee, Altris, Microsoft System CentreNetwork Topology Managers Checkpoint, CISCO
Desktop Hosting
Hosted Shared Desktops XenApp, XenServer, VMWare vSphere, Windows 2008 R2, Hyper V etc
Hosted Virtual Desktop XenServer, VMWare vSphere, VM View, Citrix Zen Desktop, Microsoft RDP client
Thin Clients Wyse, HP etc Compatibility Application Virtualisation VMWare ThinApp, Microsoft App-V, XenApp
ManagementManagement Servers VMWare vCentre, Citrix Management Console, Microsoft SCMMultifactor Authentication Portwise
Monitoring SNMP and Syslog based Monitoring tools IT 360, Syslog Servers, RDBMs, Citrix EdgeSight, HP Open View, eGInnovations, Open source Applications
Mobility Remote Gateways Citrix Secure Gateway, Portwise, CISCO RAS, Microsoft RASHelp/ Service Desk Web based tools Managed Engine Service Desk, Bespoke applications
Storage SAN, NAS, DAS NetAPP, EMC, DELL, FUJITSU, HPDatacenter
Infrastructure Blade Technology DELL, HP, CISCO
19
CONTACT US
Vrinda Walavalkar (Sr. Vice President – Marketing, India)[email protected]
Manvinder Sandhu (Vice President – Sales, India)[email protected]
Richard Marsden (Vice President – Sales, Europe)
INDIA - 91-22-6703-5783
UK - 44-(0)-7557-973463
20
THANK YOU