chinese business etiquette

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Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

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Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

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Page 1: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

Page 2: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

CHINESE BUSINESS ETIQUETTE

Presented by:Khushboo Priya

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Page 3: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

INDEX MEANING OF BUSINESS ETIQUETTE ESSENTIAL SOFT SKILLS

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Page 4: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

MEANING OF BUSINESS ETIQUETTE

Business Etiquette is about how to conduct your business with other businesses and clients - by showing respect and consideration for them at all times 

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Page 5: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

ESSENTIAL SOFT SKILLS1. Be forthright about your intention, resource and goals 2. Grasp the limitations imposed by a

state-run economy3. Generate goodwill.4. Hire a capable translator5. Translate the corporate brochures

you plan to hand out into Chinese6. Invite your Chinese counterparts to

dinner7. Ask to he on email lists to get notified

about events and conferences8. Resist the pressure to bribe

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Page 6: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

BE FORTHRIGHT ABOUT YOUR INTENTION, RESOURCE & GOALS

Successful business relationships in China are

built on trust, loyalty, and honesty,

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Page 7: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

GRASP THE LIMITATIONS IMPOSED BY A STATE-RUN ECONOMY

Chinese business partners may bound by government targets and have little freedom to be creative.

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Page 8: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

GENERATE GOODWILL Treat each encounter as a chance to reach

a long term goal, regardless of whether negotiations are successful.

Showing respect toward others is highly esteemed etiquette in China.

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Page 9: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

HIRE A CAPABLE TRANSLATOR Chinese don't expect foreigners to

speak the language. But make sure the translator knows technical terms used in your business sector and can properly convey the meaning of figures of speech.

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Page 10: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

TRNASLATE THE BROCHURES YOU PLAN TO HAND OUT INTO CHINESE

The absence of Chinese-language material is viewed as negligent and disrespectful by Chinese business

representatives and can kill a deal.

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Page 11: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

INVITE YOUR CHINESE COUNTERPART TO DINNER

In China, introductions are also commonly made

over lunch or dinner. Fish, for example, is a good dinner

choice, because it connotes abundant wealth and prosperity, but when the fish is presented, its head should point toward the most important host at all times.

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Page 12: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

ASK ON EMAIL TO GET NOTIFIED ABOUT EVENTS AND CONFERENCES

The American Chamber of Commerce, trade associations, law firms, consulting firms, and accounting firms in China regularly organize

events and seminars with speakers from industry or the Chinese government.

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Page 13: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

RESIST THE PRESSURE TO BRIBE Bribery rarely produces long-term

benefits. You can be creative, but you have to make sure that

for example, hospitality, travel, and charitable donations are reasonable under the circumstances

These are obviously for a business purpose, and are clearly documented and accounted for.

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Page 14: Chinese Business Etiquette

Chinese Business Etiquettes from Journal of Accountancy – Presentaiton by Khushboo Priya, IIBM Patna, PGDM 2012

THANK YOU!!

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