children, youth & teen programs parent handbook

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CHILDREN, YOUTH & TEEN PROGRAMS COMMUNITY SERVICES IWAKUNI PARENT HANDBOOK

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Page 1: Children, Youth & Teen Programs Parent Handbook

CHILDREN, YOUTH & TEEN PROGRAMS

COMMUNITY SERVICESIWAKUNI

PARENT HANDBOOK

Page 2: Children, Youth & Teen Programs Parent Handbook

2

CHILDREN, YOUTH & TEEN PROGRAMS

PARENT

HANDBOOK 2014-2015

Page 3: Children, Youth & Teen Programs Parent Handbook

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CHILDREN, YOUTH & TEEN PROGRAMS

Child Development Center

School Age Care Center

Table of Contents

Mission Statement 4

Philosophy and Goals 4

Curriculum 4

Accreditation 5

Confidentiality 5

Patron Eligibility 5

Priority Placement 6

Hours of Operation 6

ID Check and Child Release 7

Fees 7

Notice of Termination 8

Refunds 8

TAD/TDY and Emergency Leave 8

Vacation and Lease Space Options 9

Registration Process 9

Children with Special Needs 10

Inclusion Action Team (IAT) 10

Child Health Standards 11

Hand Washing 11

Medication 11

Oral Hygiene 12

Touch Policy 12

Smoking, Tobacco Use and Prohibited Substances 13

Meals and Snacks 13

Rest Time 14

Diapering Procedures 15

Toilet Training 15

Behavior Guidance 15

Discipline Policy 16

Severe Clause 16

Biting Guidance 16

Weather Policies 17

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Typhoon Policy 17

Field Trips 18

Parent Advisory Board (PAB) 18

How Parents Can Help 18

Dress Your Child For Success 18

Parent Teacher Conferences 19

Parent Conflict Resolution 19

Celebrations 19

Inclusion of Pets 19

Tips for Leaving your Child at the CDC 20

Reporting Child Abuse & Neglect Allegation 20

Visitor Policy 20

Emergency/Disaster Plan 21

Accidents/Emergency/First Aid 21

Staff Qualifications and Responsibilities 21

Staffing Requirements/Ratios 21

Inspection Requirements 22

Program Descriptions 22

Chain of Command 23

Page 5: Children, Youth & Teen Programs Parent Handbook

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Mission Statement

The mission of the Child Development Center (CDC) and School Age Care Center (SAC) of the Children,

Youth & Teen Programs is to assist active duty and DoD personnel in balancing the competing demands of

family life, the accomplishment of the mission and to improve the economic viability of the family unit.

United with families and the community, the MCCS Children Youth and Teen Program mission is to

provide safe, affordable, quality childcare programs in full support of our families and the military mission.

Philosophy and Goals

Child Development Center

The CDC provides a developmentally appropriate program for children ages 6 weeks to 5 years of age (not

enrolled in Kindergarten). By providing curriculum activities addressing each child’s individual social,

emotional, physical and cognitive needs, children are allowed to develop at their own pace. Children are

treated with the utmost respect at our centers.

Our goal is to meet the needs of children at each developmental stage to help them build a strong

foundation for a successful school experience. To be successful in this goal the CDC will support parents

in their efforts to raise their children as responsible individuals by offering high quality developmental care

and activities, access to community resources, parenting classes and open communication between staff and

family members.

School Age Care Center

The SAC provides a developmentally appropriate program for children 5 years of age (enrolled in

kindergarten) through age 12. By providing curriculum activities addressing each child’s individual social,

emotional, physical and cognitive needs, children are allowed to develop at their own pace. Children are

treated with the utmost respect at our centers.

Our Goal is to support children and youth and promote positive relationships on a daily basis. We

recognize our military children and youth for their heroism, character, courage, sacrifices and continued

resilience. We strive to have every child and youth achieve academic success, a healthy lifestyle, as well as

good character and citizenship.

Curriculum

Child Development Center

The CDC implements the Creative Curriculum, a program in which early childhood theory and research is

utilized. The Creative Curriculum focuses on understanding what children think and feel and how we can

help them become caring people and joyful learners. The Creative Curriculum identifies goals in all the

areas of development: social, emotional, cognitive and physical. These goals are accomplished by planning

appropriate daily activities, organizing the environment accordingly, and selecting age appropriate

toys/manipulative. The Creative Curriculum meets all of the standards required for accreditation.

For more information about Creative Curriculum go to http://www.creativecurriculum.net/

School Age Care Center

The Boys and Girls Club of America offer today’s most relevant programs in five core areas:

Character Development: Empowering youth to support and influence their Club and community,

sustain meaningful relationships with others, develop a positive self-image, participate in the

democratic process and respect their own and others’ cultural identities.

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Education/Technology & Career Development: Enabling youth to become proficient in basic

educational disciplines, apply learning to everyday situation and embrace technology to achieve

success in a career.

Health & Life Skills: Develop youth people’s capacity to engage in positive behaviors that nurture

their own well-being, set personal goals and live successfully as self-sufficient adults.

The Arts: Create opportunities for youth to cultivate their creativity and cultural awareness

through knowledge and appreciation of the visual arts, crafts, performing arts, and creative

writing.

Sports, Fitness & Recreation: Develop fitness, positive use of leisure time, skills for stress

management, appreciation for the environment and social skills.

The SAC also offers opportunities to engage in age appropriate community service. We offer a safe,

positive and fun environment with lots of opportunities for each child to excel and succeed in life. We also

take every opportunity to recognize and validate their achievements and accomplishments.

These initiatives develop young people’s capacity to engage in positive behaviors that nurture their own

well-being, set personal goals and live successfully as self-sufficient adults. For more information on the

Boys and Girls Club of America go to http://www.bgcmc.com/main.asp?id=6.

Accreditation

Child Development Center

The National Early Childhood Program Accreditation (NECPA). For more information about NECPA go

to http://www.necpa.net/

Council on Accreditation (COA). For more information about COA go to http://www.coa.org

School Age Care Center

National Afterschool Association (NAA) For more information about NAA go to http://www.naaweb.org/.

Confidentiality

All information about children, youth, teens, families and staff shall be kept confidential. Program

managers shall be familiar with and comply with the Privacy Act. Program managers shall determine what

information shall be released on an official need to know basis.

Patron Eligibility

The CDC is available to all SOFA status dependents stationed at MCAS Iwakuni. DoD contractors,

reservist (on active duty status), and retirees may use our services. We are an equal opportunity, non-profit

program, which provides services to all children without regard to race, color, national origin, religion, sex,

or disability.

The Children, Youth and Teen Programs (CYTP) give priority to employed parents. If at any time during

your child’s enrollment you or an adult member of the household is unemployed or are no longer a full time

student, you must notify the respective CYTP your child is enrolled in. There is a 30 day grace period to

show proof of employment or full time student enrollment. At the end of the 30 days, if you are unable to

provide this information and if there is a waiting list for your child’s particular age group, your child may

be unenrolled. All households will be given a two-week notice prior to disenrollment.

Page 7: Children, Youth & Teen Programs Parent Handbook

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Priority Placement

First Priority: Single / Dual Active Duty Military Families

Second Priority: Children Youth & Teen Programs Personnel*

Third Priority: Single DoD Civilian Personnel

Fourth Priority: Active Duty / Working Spouse and/or Full-Time Student

Fifth Priority: Dual DoD Civilian Personnel

Sixth Priority: Active Duty / Non-Working Spouse

Seventh Priority: DoD Civilian / Non-Working Spouse

To establish eligibility for Marine Corps Child Development Programs to include Child Development

Centers, Family Child Care, and School Age Care, eligible users shall complete NAVMC 11903

Registration Form. Families are required to contact the Resource and Referral every 90 days to renew

their placement on the waiting list.

Once a CYTP child care space is offered, parents will have 48 hours to accept or decline the child care

space before it is offered to the next family on the waiting list. Once a space has been declined, the

child/ren will be removed from the waiting list. Parents may delay the start date of their child/ren;

however, they must pay for the space until the child/ren actually starts.

The waiting list form (DD Form 2606) may be completed during the mother’s pregnancy for unborn

infants. Placements will be made according to the guidelines stipulated in the eligibility and priority

section of this handbook. If a space is offered to the parent for infant care, and the child will not meet the

six-week age requirement within two week of notification of space, the space will be given to the next child

on the waiting list.

*Children of staff working in positions directly related to the Child Development Center or the School Age

Program are given priority for childcare to ensure the programs maintain adequate staffing levels and

operate at maximum capacity.

Hours of Operation

Monday-Friday from 0630-1730

Closed on weekends and all federal holidays

The Part Day Enrichment program at the CDC occurs Tuesday, Wednesday and Thursday with two daily

sessions, morning or afternoon. The morning session is from 0800-1100 and the afternoon session is from

1300-1600.

The CDC and SAC close at 1730. If a child remains for more than 30 minutes after closing and efforts

made to contact the parents and emergency contacts are unsuccessful, the Provost Marshall Office will be

contacted for assistance in finding the parents, or to provide temporary placement for the child.

A pattern of picking your child up late may result in chain of command notification and/or Family

Advocacy.

Child Development Center: 253-5584 (DSN)

School Age Care Center: 253-4769/3115 (DSN)

Page 8: Children, Youth & Teen Programs Parent Handbook

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ID Check and Child Release

Child Development Center

Parents or a designated individual must sign children in and out whenever dropping off or picking up and

must be prepared to show a picture ID card when picking up a child. Parents who wish to have someone

else pick up their child must submit written documentation on file (no verbal authorization will be

accepted).

In emergency situations, parents may fax in written authorization, which must include a photo ID, only

after contacting the Center by phone for verification. Any individual picking up your child should be

prepared to show proper identification before the child is released to their care.

For patrons of the CDC entry and exit from building 636 (adjacent to room 9) are strictly prohibited.

This policy is in effect to ensure that the person designated to pick up a child has been identified and

cleared by the front desk.

If we suspect the person picking up a child is under the influence of alcohol or drugs, we will not release

the child until we ensure there is a designated driver or we contact the Provost Marshall’s Office to make a

determination of the person’s ability to safely operate a motor vehicle.

In instances where a child’s well-being appears to be threatened in any way, PMO will be called to monitor

the situation.

School Age Care Center

Parents or a designated individual must sign children in and our whenever dropping off or picking up. All

individuals must be prepared to show a picture ID card when picking up a child. Parents who wish to have

someone else pick up their child must submit the proper documentation (no verbal authorization will be

accepted).

In emergency situations, parents may scan a written authorization, which must include a photo ID, only

after contacting the SAC by phone for verification. Any individual picking up your child should be

prepared to show proper documentation before the child is released into their care.

If we suspect the person picking up a child is under the influence of alcohol or drugs, we will not release

the child until we ensure there is a designated driver or we contact PMO to make a determination of the

person’s ability to safely operate a motor vehicle.

In instances where child’s well-being appears to be threatened in any way, PMO will be called to monitor

the situation.

Fees

Fees for the Center’s are based on total family income, per DoD Instruction 6060.2 and 6060.3. All patrons

must provide a current family income statement and update it annually.

Total Family Income: All earned income including wages, salaries, tips, long-term disability benefits,

combat pay, voluntary salary deferrals and pensions before deductions for taxes, social security etc. are

included. Quarter’s subsistence and other allowances appropriate to the rank and status of military or

civilian personnel whether received in cash or in kind will be included in the total family income. For dual

military living in government quarters the BAH-II for the senior military member will be the only one

counted. Cost of living allowance (COLA), alimony and child support, temporary duty allowances or

reimbursement for educational expenses will not be included.

For single military families, BAH-II Married with Dependents rate will be used.

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For dual military families, BAH-II Married with Dependants rate, of the senior service member will be

used.

Patrons failing to provide current income information will be assessed at the highest fee category. In the

case of divorce or legally separated parents, only the sponsor who has custody of the child must provide

income verification.

Families that have more than one child enrolled will receive a 10% discount on all additional children. If

one child is enrolled at the CDC and the other at SAC, the discount will apply to the child attending SAC.

A onetime registration fee of $35.00 per family is required for the CDC.

Weekly child care fees are due the Friday prior to the week services are to be provided. Payments not

received by the close of business Monday (the week services are being provided) will results in a $10.00

late fee. The first week of non-payment may result in denial of care on that Friday. The second week of

non-payment may result in disenrollment.

Late pick up fees will occur when parents do not pick up their child (ren) prior to close of business. A fee

of $1.00 will accrue for every minute a child remains at the center after closing or after your child’s

respective Part Day Enrichment program has ended.

In the case of financial hardship, change in family income, or other special circumstances, individual

family fees may be adjusted by the installation commander or designated representative on a case-by-

case basis. Waivers shall be documented and maintained on file.

Additional fees are charged for insufficient funds on returned checks. All returned checks are handled by

MCCS finance. All questions regarding returned checks need to be forwarded to the finance office at 253-

4813.

Notice of Termination

Patrons must provide a two-week notice in writing prior to discontinuing care. Fees shall be paid during

this period whether or not the care is used. Please see the Resource and Referral for termination

paperwork.

Refunds

Refunds will not be given for absences, including illnesses. The contracted amount applies whether your

child is in care 5 days or 2 days. The Children, Youth and Teen Program do not pro-rate fees.

To patrons who terminate care and have over paid for child care fees, a refund check from MCCS Finance

will be issued.

TAD/TDY and Emergency Leave

During TAD/TDY deployments and emergency leave, parents have three options*, which require a copy of

official orders, for children absent from any CYTP facility:

1. Pay in full to hold your child’s space.

2. Withdraw your child from the program and place your child on the waiting list.

3. Lease your child’s space until you return.

Please coordinate with the site manager prior to TAD/TDY deployments and departing on emergency

leave.

*When emergency leave is the result of a death in the immediate family of the sponsor/spouse, the child’s

spot may be held without fees for a maximum of 30 days with official orders from the sponsor’s command.

After 30 days, the space will be released to the wait list.

Page 10: Children, Youth & Teen Programs Parent Handbook

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Vacation and Lease Space Options

After a 90-day initial service period, patrons are entitled to two weeks of vacation per calendar year per

child. No fee for child care services will be paid during this vacation period. The vacation days must be

working days; Monday through Friday. Unused vacation credit does not roll over to the next year.

If patrons are taking a vacation of more than two weeks they may lease their child’s space to a child of the

same age. It is the responsibility of the patron to find someone to lease the spot to. The lessee will pay a

weekly fee according to their family income. The lessee’s contract will be terminated when the original

child returns to care. There is no guarantee of continued care for the lessee. If the patron’s space is not

leased and the patron takes vacation for more than two weeks, it will be the responsibility of the patron to

pay for the spot prior to going on vacation.

Families that come back from vacation early and would like to use the CDC/SAC for hourly care must

coordinate in advance for days and times. Care is based on a first come first serve basis and cannot exceed

20 hours per week. Please remember if there are children who have requested hourly care prior to your

request, hourly care may not be available. If your child transfers from the CDC to the SAC, your

child’s vacation balance will be transferred to the SAC.

During extended school breaks (spring, summer and winter) families who child(ren) attend the SAC will be

asked two weeks prior if they intend to bring their child(ren) during this time. If families elect to not come

they will not be charged to hold their child’s spot. Families electing to not come during the extended

breaks will not be charged against their two week vacation credit. If families elect to come during the

extended break time they will have to pay the extended break fees. For families that have elected to not

come but need hourly care during the extended break, will need to coordinate with the SAC front desk for

hourly care and hourly care rules for vacation time will apply.

Registration Process

Registering your child for the CDC and/or SAC is a four-step process.

Step One: Request for Child Care

In order to request the proper forms you may visit the Resource and Referral Office located at

Building 411, Marine and Family Programs.

Contact the Resource and Referral Office at 253-5900 every 90 days to keep your child on the

waiting list.

Step Two: R&R Contacts you when Space is Available

An appointment is scheduled to register your child in our program.

The following documents are needed to complete your child’s registration. Please bring them to

the appointment.

o Current Leave & Earning Statement (LES) and other income statements to verify Total

Family Income

o Child’s Immunization Record, DD Form 2677 (all immunizations must be current)

o Child’s Health Assessment, NAVMC 11902 (signed by a physician and parent)

o If you child has a special need, appropriate documentation to support special need care

Step Three: Submit Registration Forms

Statement of Understanding

Touch Policy Agreement

Emergency Contact

Release of Liability and Assumption of Risk

Page 11: Children, Youth & Teen Programs Parent Handbook

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Statement of Special Needs, Medical or Developmental Conditions

Health Assessment (due within 30 days of enrollment)

Immunization Record (up to date)

All children must have current immunizations in accordance with the American Academy of Pediatrics at

the time that the child is enrolled in the program. All health assessments and immunization records shall

be updated annually. These updates shall be certified by the Branch Medical Clinic. If immunizations

are not given due to religious beliefs, a wavier signed by the parent is required. Failure to present a

current immunization record will result in termination of your childcare contract.

http://pediatrics.aapublications.org

All registration information must be updated annually. Child care services may be suspended when this

does not occur.

Step Four: Enrollment and Orientation

A family orientation must occur BEFORE the child’s first day of attendance. Upon notification

from the Resource and Referral of the availability of a childcare space, an orientation will be

scheduled with the parents.

Orientations are held weekly.

During the orientation the contract and DD Form 2652, Application for Department of Defense

Child Care Fees, will be available for sponsor’s signature.

If the sponsor is not able to sign the contract and DD Form 2652 prior to the child starting, a

Power of Attorney authorizing the spouse or other responsible person to sign on their behalf must

be presented.

Children with Special Needs

Children with special needs must have a current IAT on file. An annual re-assessment must be completed.

Children with unique needs must have a current written plan of care developed by the parent, IAT members

and the respective CYTP facility team.

Inclusion Action Team (IAT)

The Inclusion Action Team (IAT) is a multi-disciplinary team established to ensure the most appropriate

care is being provided for children with the Children, Youth and Teen Programs. The team meets to review

all requests for services, which indicate possible special needs. The IAT represents an installation-wide

partnership that works to ensure the very best placement and care.

No otherwise qualified person, with a disability, will be subjected to discrimination by the Children, Youth

and Teen Program. Special needs are considered those issues, challenges, diagnoses, and/or behaviors that

a child has which require medical or educational intervention, assistance, or other accommodations. A

child with special needs may be identified as having any of the following: autism, asthma, allergies,

hearing impairment, mental, physical or emotional challenges, orthopedic impairment, developmental

delays, behavioral issues, specific learning disablement, speech/language impairment, visual impairment, or

other health impairments.

A parent may request for an IAT meeting at any time through the Resource and Referral Office. In order to

assist the team, parents or guardians are asked to provide specific information before the meeting:

Medical documentation detailing developmental delays, illnesses, the severity of allergies

(exposure, reactions, and treatments), prescription medication, and their expectations of the

services and care to be provided.

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If applicable, a current Individual Education Plan (IEP) from the child’s school, Individual Family

Service Plan (IFSP) and/or other up-to-date educational/developmental evaluations or services

provided.

Child Health Standards

Your child’s health is very important to us. Due to the close proximity of children within the childcare

environment, children are susceptible to illness. Children, Youth and Teen Program staff members will

make every effort to control communicable disease. No child may be accepted for care that is obviously

acutely ill. Any child showing signs of illness will be removed from the classroom and the child’s

parent/guardian will be notified. Parents are required to pick up their child within one hour of receipt of

the phone call. A serious illness or injury will be treated as an emergency.

Your child may not come or remain at the center if he/she has had the following symptoms within the 24

hours prior to drop off or presents the symptoms after being dropped off:

An auxiliary (underarm) fever of 100 degrees Fahrenheit or higher

An aural (ear) fever of 101 degrees Fahrenheit or higher

Repeated vomiting or diarrhea

Eye redness or draining

Infectious disease (i.e. chicken pox; strep throat)

Been sedated for medical or dental procedures

Doesn’t feel well enough to participate in program activities.

The child may not return to the center until he/she is symptom free for 24 hours (please refer to Checklist

for Illness form sent home with your child).

Children who appear well enough to come to the center but not well enough to participate in

activities, are not well enough to attend. A child whose physical wellness requires care beyond what is

normally available in the child’s classroom is not to attend. Children cannot be excluded from outside

activities because they have been sick. Parents must bring their children back to the center ready to

participate in all activities.

The well-child policy is designed to minimize all children and staff exposure to contagious illness.

Hand Washing

Proper sanitation and hygiene techniques are the best methods of preventing the spread of germs and

infections. Staff and children must wash hands properly and frequently, using running water and liquid

soap and disposing of the towels after one use. Refer to the Hand Washing SOP for more information.

Medication

Child Development Center

The CYTP staff members will administer over the counter medication or short term prescription

medications that are prescribed by a physician. It is required that an Inclusion Action Team (IAT) meeting

be completed before any medication is administered. Non-prescription medications such as hand lotion,

sunscreen, Chap Stick and diaper ointments may be applied, with parent authorization, only at the dose,

duration and method specified on the manufacturer’s label.

Children may receive prescription medication by a CYTP staff member, only if the child is has a current

IAT on file. A physician must prescribe medication to the child. Medication must be brought to the

CYTP facility by the parent/legal guardian in a container that is appropriately labeled by the

pharmacy. The physician and parent must fill out all medication permission forms. Medication will be

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administered outside of the classroom by CYTP staff, which has received specific training in medication

administration.

School Age Care Center

The CYTP staff members will not administer over the counter medication or short term prescription

medications that are prescribed by a physician. It is required that parents administer medication. Non-

prescription medications such as hand lotion, sunscreen, Chap Stick and diaper ointments may be applied,

with parent authorization, only at the dose, duration and method specified on the manufacturer’s label.

Children may receive prescription medication by a CYTP staff member, only if the child is has a current

IAT on file. A physician must prescribe medication to the child. Medication must be brought to the

CYTP facility by the parent/legal guardian in a container that is appropriately labeled by the

pharmacy. The physician and parent must fill out all medication permission forms. Medication will be

administered outside of the classroom by CYTP staff, which has received specific training in medication

administration.

Oral Hygiene

Child Development Center

Children one year and older will be encouraged to brush their teeth after lunch to prevent tooth decay and

instill good dental hygiene practices. Non-fluoridated toothpaste will be used with children two and under.

Children that are one year old will be given their toothbrush at the dining table. They will not be allowed

to walk around with their toothbrushes. Children two and over will be directed and encouraged to brush

their teeth at the sinks available in the classroom. Teachers will wash the sinks out with soap/water and

bleach/water solutions when tooth brushing is complete. Teachers will use wash cloths to wipe the gums of

infants after feeding.

Touch Policy

Experienced childcare providers know how important physical contact with children is for their

development, their nurturing and their guidance. Expressions of affection such as hugs, holding hands, and

lap sitting assist in building children’s self-esteem.

Within the Children Youth and Teen Program there is also child on child touch policy for all age groups.

Children will be spoken to about what is appropriate and inappropriate touch. Inappropriate touch will

result in a Behavior/Incident Report being issued to the parent/guardian. Continued inappropriate behavior

can result in a child being sent home for the day.

The child will always have the option to refuse touch except in cases of safety or health issues.

Inappropriate touching is touching that creates a negative emotional and social effect on the child, as well

as touching that violates the law or societal norms.

Hair brushing is a developmentally appropriate form of touch. It is relaxing, soothing, and can form a

security bond with parents, teachers, and friends. At the SAC we understand that many children will get

messy hair from playing or swimming/water play. We are happy to brush your child’s hair and aid in

emotional and social development. In order for staff to brush your child’s hair the following conditions

must be met:

Hair brushing will be done when there is a break in the day and all children’s needs have been met

Hair brushing does not interfere with the daily activity and lesson plan

Hair brushing is used for nurturing social-emotional development

The hairbrush is provided from home and clearly marked with the child’s name

For sanitation reasons, the hairbrush must be provided in a re-sealable plastic bag

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Experienced childcare providers know how important physical contact with children is for their

development, their nurturing and their guidance. Expressions of affection such as hugs, holding hands, and

lap sitting assist in building children’s self-esteem.

Smoking, Tobacco Use and Prohibited Substances

Smoking is prohibited in or near any CYTP facility. The use of alcohol, and the use of, or possession of

illegal substances is prohibited in any CYTP facility. Staff and parents, who choose to smoke, must be at

least fifty (50) feet from any Children, Youth and Teen facility.

Meals and Snacks

All CYTP facilities are required to provide nutritious meals based on the United States Department of

Agriculture (USDA) guidelines. Children are served a variety of nutritious foods. Children are often

encouraged to try something new when in a group setting. A weekly menu is planned and posted on the

Parent Information Board.

Family style dining is practiced at CYTP facilities for all children over the age of 12 months. Children are

encouraged to serve food, pour milk, pass food along and clean up their own spills. The CDC and SAC

staff will sit at the table with the children to role model and assist.

CYTP staff members are not allowed to hold meals for late arriving children or to serve them prior to

leaving early for medical appointments, etc. Parents are to ensure that their children are properly fed when

not in attendance during our scheduled serving times.

Parents are welcome to eat meals and snacks with their child. There is no additional fee for parents to dine

with us. We do ask that you inform your child’s caregiver in the morning if you plan to join us for a meal.

This will ensure that our kitchen team provides the classroom with the additional food and utensils that will

make your dining experience a pleasurable one.

Food from home is not permitted, except for specified infant foods, and for special needs children when the

CYTP cannot accommodate their dietary needs. Please see the Resource and Referral Specialist if your

child has any special dietary needs for food allergies.

Child Development Center

Infants are always fed on demand. Parents are asked to comply with the following regulations:

Only plastic bottles are authorized at the CDC. All bottles must be prepared by parents and

labeled with the child’s name and date of preparation. Only bottles containing whole milk,

mother’s milk, or premixed formula are authorized. The mixing of cereal, Tylenol, and other

substances into bottles is strictly prohibited.

Bottles will expire within one hour of the start of feeding. Please bring enough bottles for your

infant’s feeding schedule. Four or more bottles are recommended for a full time child. All bottles

must be taken home at the end of the day or the staff will dispose of the contents.

Infants may be introduced to solid foods as soon as the child shows interest and is physically and

developmentally ready. At the CDC, we are permitted to feed infants cereal at 4 months and jar

food at 6 months.

When your infant is old enough for table food the CDC will provide two meals and a snack daily.

Parents can bring in jar food and baby cereal (rice or oatmeal). Drinking from a cup and self-

feeding will be encouraged when the child is ready.

Page 15: Children, Youth & Teen Programs Parent Handbook

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Parents also need to provide unopened jars of baby food, identified with the child’s name. All

unused contents are discarded.

Meals and snacks are served at the following times:

Breakfast 0800-0830

Lunch 1100-1130

Afternoon Snack 1400-1430

School Age Care Center

Meals and snacks are served at the following times:

Breakfast 0700-0720

Lunch 100-1130 (no school days/extended breaks/Camp Adventure)

Afternoon Snack 1400-1430

*Afternoon snack may be offered at 1700 for the remaining patrons

Rest Time

Child Development Center

Infants nap or rest on their own schedules. Per guidance set by Marine Corps Order, infants shall be placed

on their back to sleep, unless physician provides a signed release. If the infant rolls onto their side while

sleeping we will not move them. No cushions, blankets, bumper pads or toys will be allowed in infant

cribs. Sleep sacks are allowed provided that the parent sack is fitted properly. As a safety precaution for

infants under our care, pacifiers that are attached to a soft toy, e.g., bean-filled stuffed animal with pacifier

affixed to it, shall not be used.

Older children are provided with a sanitized cot or mat, sheet and blanket for rest time, approximately

1145-1400. Older children are authorized to bring a blanket to nap with. Please do not bring oversized

pillows or toys.

1. At 1400, if at least one child is awake, then the lights must be turned on and the child(ren)

encouraged to use the bathroom (or change diaper). If all the children are still asleep, then the

teachers may leave the lights off for an additional five to ten minutes.

2. At 1410, teachers will gently rouse the children awake by speaking softly and gently tapping.

Lights are turned on and music turned off.

3. At 1430, the remaining children are gently roused and encouraged to wake up to eat a snack. Cots

are removed gently, to further encourage them to wake.

Children who cannot rest or sleep will be allowed to participate in quiet activities that do not disturb others

who are sleeping. Parents are encouraged to bring children in for care prior to rest time in order to

minimize disruption to the other children.

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Diapering Procedures

Child Development Center

Infants and children will not be admitted wearing wet diapers or clothing. Please have a clean/dry diaper on

your child upon arrival and we will do the same on departure.

Infant diapers are checked every hour but are not changed unless wet or soiled. Pre-toddler through

preschooler will have their diapers checked and/or changed every two hours. If the diaper becomes wet or

soiled at any time it will be changed promptly.

Please provide at least one diaper for every hour your child will be at the center. Please remember that

unexpected accidents happen so providing a few extra diapers is always encouraged. Only disposable

diapers and pre-moistened wipes will be used at the CDC.

Over the counter lotions and ointments that are provided by the parent(s) are able to be applied to your

infant or child by the caregivers, with signed authorization from parent(s). Only corn starch based baby

powder is authorized in the CDC.

Sanitation regulations prevent us from washing soiled clothing. Please provide at least two extra outfits for

your infant in case of soiling. Soiled clothing will be placed in a plastic bag and sent home with your infant

for cleaning.

Toilet Training

Child Development Center

Learning to use the toilet is a big event in a young child’s life. Toilet training is a complex process, there

are many issues caregivers and families must consider before and during the process of toilet training for it

to be a successful experience for everyone.

When a parent and caregiver believe a child is ready for toilet training (generally between 2–4 years of age)

both the parent and caregiver will fill out a Toilet Training Checklist. The Program Lead is responsible for

reviewing checklist and establishing communication with the family.

How to tell if a child is ready:

1. Follows simple directions

2. Remains dry for at least 2 hours at a time during the day.

3. Dry after nap time.

4. Regular and predictable bowel movements.

5. Walks to and from the bathroom, pulls down own pants and pulls them up again.

6. Seems uncomfortable with soiled or wet diapers.

7. Seems interested in the toilet.

8. Has asked to wear grown-up underwear.

If the child has most of these skills, then they are probably ready to start toilet training. If they do not have

most of these skills or have a negative reaction to toilet training, wait a few weeks or months until most of

the skills are checked off. Starting too soon can actually delay the process and cause tears and frustration.

Toilet training is much easier when the child is ready.

Behavior Guidance

Children are expected to be considerate of others and maintain materials properly. Each child is treated

with respect and is assisted in expressing their feelings. We recognize that positive guidance teaches and

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encourages the healthy development of a child’s self-esteem as well as guides them in a socially acceptable

way to behave.

All CYTP team members will offer praise and call attention to appropriate behavior. All team members

will also act as positive role models in order to influence and reinforce a child’s appropriate behavior.

Our goal is to help children gain self-control by learning to be responsible for their actions and understand

how to handle their emotions. CYTP Staff members recognize behavior that is typical for a child’s

developmental level. They are trained in child development and age-appropriate guidance techniques and

handle children’s behavior accordingly.

Understanding the reason behind a child’s inappropriate behavior is the first step towards prevention.

Fighting, hitting, and abusive language will not be permitted.

Discipline Policy

When a child is experiencing one of the above mentioned situations he/she may act out, hurt themselves,

others, or property. Depending on the age, stage and developmental level of the child, caregivers help

children to understand how to act appropriately using the following discipline methods:

Redirection to a more appropriate activity.

Distraction from what is causing the child to be distressed.

A caregiver may address the situation in a private setting away from the activity.

Discussion or mediation with parents

Problem solving with an adult’s help if needed.

At no time will corporal punishment or punishment of any kind be done at any CYTP facility. Parents

must abide by this guidance at the Center as well. Punishment, controls children through fear and therefore

teaches them nothing, except to fear the adult. At no time will a child be shamed, ridiculed or teased.

Food, outdoor play, developmental activities, and an adult’s affection shall never be denied.

Severe Clause

School Age Care Center

Fighting, using abusive language or gestures, blatant disrespect/defiance, behavior which endangers oneself

or others, or other behaviors that are deemed totally unacceptable will result in the child being sent home

for the day. Prior to the child returning to the program, a parent and site supervisor conference must be

held.

Fighting is not allowed at any CYTP facility, ever. It is rare that a fight is started by one child alone. If a

child feels threatened by another child to the point of needing to defend him/herself, the first action should

be to report it to the teacher. Otherwise, the child takes the risk of being sent home.

Biting Guidance

Child Development Center

Biting is quite common among young children. It happens for different reasons with different children

under different circumstances. The first step in learning to control it is to look at why it may be happening.

Biting can be an uncomfortable issue for parents. Parents of a child who is bitten are often outraged and

angry. Parents of the biter may feel embarrassed and frustrated. To ensure confidentiality, children’s

names are not included in the incident reports for parents.

We may share resources about the causes of biting to assist them in keeping biting in its proper perspective.

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We will develop a plan with parents for controlling the biting situation when necessary. Part of the plan

may include picking up your child when he/she bites another child or care provider. If the bite breaks the

skin, the child who bit will be sent home.

Weather Policies

Outdoor play is a meaningful element of a child’s development. Each classroom is scheduled to go outside

twice each day. Please dress your child according to the weather. The children will remain indoors during

inclement weather.

Flag conditions are based on the Wet Bulb Globe Temperature Index (WBGT). Based on the WBGT

index, the flag conditions are set in four stages: green, yellow, red and black. The station weather

department will call when flag conditions change.

Hot weather conditions and outdoor play:

Green Flag-WBGT Index is set between 80 and 84.9 degrees:

o All activities allowed, but watch children closely. Provide lots of water and shade for

play.

Yellow Flag-WBGT Index is set between 85 and 87.9 degrees:

o Longer rest periods in the shade: Encourage drinking every 15 minutes. Provide lots of

water and shaded areas.

Red Flag-WBGT Index is set between 88 and 89.9 degrees:

o Extreme caution with children outside! Outside play in water only or children must

remain indoors. No pre-toddler and infants outside. Preschooler’s and toddler’s activity

will not exceed 15 minutes.

Black Flag- WBGT Index exceeds 90 degrees

o No outside activity for any children at anytime during this level. All children must

remain inside the center until announced otherwise. Children are allowed to go

swimming if provided with lots of shade and water.

When raining, outdoor activities will be cancelled and indoor gross motor activities will be planned.

During winter months children shall still go outside. Due to lower temperatures, time may be limited but

outdoor play will not be cancelled. Outdoor play is an important for the growth of gross motor skills for

children. Parent need to bring children in appropriate clothing (jacket, hat, gloves, etc) for outdoor play.

Children cannot go out and play without the appropriate clothing for cold weather. Staff will need to

remind parents to bring appropriate clothing if necessary.

Typhoon Policy

CYTP patrons are requested to pick up their child (ren) or youth within 1 hour after Tropical Cyclone

Condition of Readiness (TCCOR) IC (caution) is declared. If children are remaining at the center after one

hour of TCCOR IC being declared, sight managers will contact the parents to request immediate pick up.

If unable to contact parents attempts will be made to contact designated emergency contacts.

All children still remaining at a Child, Youth & Teen Program facility two hours following the setting of

Condition I shall be transported to the emergency shelters. Caregivers shall escort children to an

emergency shelter and will remain with them until the sponsors arrive. PMO will be notified prior to

escorting the children to the emergency shelter.

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Field Trips

Field trips and special events are an integral part of our program. There are no additional costs for these

events. Parents are encouraged to volunteer. During off base and on base field trips, your child is required

to be at the CDC and/or SAC before the field trip is scheduled to depart. Care will not be provided if

your child is not at the appropriate center before the field trip departs. Finding alternate care during field

trip days is the responsibility of the parent. For assistance in finding alternate child care contact the

resource and referral office.

During unscheduled walking trips at any CYTP facility, care will be provided, but in an alternate room

until the child’s class returns.

Parent Advisory Board (PAB)

A PAB has been established to provide recommendations for improving services and program operations,

as well as heading parent involvement at each site. A parent shall be the chairperson of the board. Parent

representatives from each component of the Children, Youth and Teen Program shall meet quarterly with

program staff and the installation commander, or the commander’s designated representative. The PAB

shall forward recommendations for improving services to the program administrator for review. All

parents are invited to attend meetings and/or serve on the board.

How Parents Can Help

Children, Youth and Teen Programs maintain an open door policy. Parents are welcome to visit our centers

at any time during operating hours. We encourage parents to participate in their child’s program. Reading

a story, talking about a topic of interest with a group, participating in family style dining or chaperoning a

field trip are just some of the ways parents can be a part of their child’s program. Appointments can be

made to meet with the primary caregiver, Program Lead, or Site Supervisor to discuss issues regarding your

child’s care.

Please do not allow your child to bring toys to the program unless your child’s classroom is having a

special activity, i.e. “show and tell”. Please do not allow your child to bring breakable objects, toy guns,

candy, gum, money, etc. Please speak to your child’s caregiver regarding any special circumstances.

Dress Your Child For Success

Children should come to the center in comfortable clothing ready to crawl, play, work with art materials

and explore. As outdoor play is a daily part of the curriculum, weather appropriate clothing is required for

attendance. Parents should provide a spare set of clothes for all children, regardless of age. Donations of

outgrown clothing are welcomed and appreciated.

Although children wear smocks or paint shirts, clothes can still get dirty. Soiled clothing will be placed in

a bag and sent home at the end of the day, the center will not wash soiled clothing.

Closed-toe shoes and socks must be worn at all times (with the exception of infants). Admittance will be

denied without them.

We ask that you do not put jewelry on your child. Jewelry is not permitted because it easily can be lost and

may become a choking hazard. Jewelry includes items such as bracelets, necklaces, and earrings (except

for small posts for pierced ears).

CYTP is not responsible for lost, soiled or damaged clothing, shoes and or jewelry that are brought

from home.

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Parent-Teacher Conferences Child Development Center

Along with short informal daily conversations between parents and caregivers, planned communication and

parent conferences shall also be scheduled. A planned conference shall be scheduled every six months for

children enrolled at the CDC. These conferences are designed to:

1. Review the child’s development and adjustment to care;

2. To reach agreement on appropriate, nonviolent disciplinary measures;

3. To discuss the child’s strengths, specific health issues, and addresses any concerns such

as persistent behavior problems, developmental delays, special needs, or eating and

sleeping problems.

Additional conferences shall be scheduled if the parent or caregiver has a concern at any time about a

particular child. Any concern about a child’s health or development shall not be delayed until a scheduled

conference date.

Communications between parents and caregivers shall be maintained in each child’s record at the facility

and shall be available for review.

Parent Conflict Resolution

It is the intention that all parent conflicts be resolved within the scope of the Children, Youth and Teen

Programs. Regular and consistent open communication facilitates this process and may avoid further

complications. When a conflict related to the classroom arises, the parent should feel free to request a

conference with the teacher or the Lead Technician. A conflict related to a financial dispute should be

discussed with the service desk personnel or the Resource and Referral Specialist. If, after discussion with

the support staff, the parent is still not satisfied, the parent is always welcome to make an appointment with

the center director and/or the Children, Youth and Teen Programs administrator to discuss their conflict.

Celebrations

Families are encouraged to share their traditions with the program. Our curriculum provides a basis for

understanding those around us by providing activities and materials that reflect a variety of cultures.

Celebrations/holidays are a major part of almost every culture.

Birthdays are celebrated at the discretion of the child’s family. If parents would like to celebrate a child’s

birthday at a center by sharing cake or snacks, the MCO 1710.30E requires that they must be commercially

prepared. Homemade goods will not be accepted. Birthday/special occasion snacks will be served after the

scheduled afternoon snack.

No balloons, candles or other items that could present a choking hazard will be accepted into the

CDC/SAC. Please remember that gifts are for your home/family unit environment and not the center

setting. Invitations can be handed out to children within the center only if the celebration will occur at a

location outside of the center.

Inclusion of Pets

Any pet or animal present at the facility, indoors or outdoors, shall be in good health, show no evidence of

carrying any disease, and be a friendly companion for the children. All pets will be cared for as

recommended by the regulating health agency. Animal cages shall be kept clean and sanitary.

A CYTP professional shall always be present when children are exposed to domestic animals, including

dogs and cats. Children shall be instructed on safe procedures to follow when in close proximity to these

animals. Hands shall be washed after handling animals or animal waste.

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There shall be no ferrets, turtles, iguanas, lizards or other reptiles, psittacine birds, rats, or any wild or

dangerous animals kept in a facility.

Tips for Leaving your Child at the CDC/SAC

Always try to visit the center with your child before their first day of care. Please feel free to bring in any

special blankets or stuffed animals that will help the child adjust to the center. These toys or stuffed

animals will only be given to the individual child during nap/rest time. Talk with the caregivers if you have

any questions or concerns. Please feel free to visit the room or speak with us at anytime. By keeping our

lines of communication open our hope is to have a good relationship with the parents and ensure that your

child receives the best care we can give to them.

Please notify the CDC and/or SAC if you will be picking up your child at a different time, such as for a

doctor’s appointment. This helps ensure they are ready when you arrive. Please let us know if you will be

keeping your child out for the day as it helps us to accommodate families who may need hourly care.

Visitor Policy

Visitors to Children, Youth and Teen facilities are required to sign in the logbook at the front desk, wear an

ID badge, and remain in sight of a qualified care giver. Parents are asked to do the same when making a

mid-day visit so that we have an accurate count of all people in our centers in case of an emergency. Parent

observations, parent involvement activities, and parent conferences can be arranged in advance with your

child’s primary teacher, Program Lead, Supervisory Education Technician, Assistant Director or Site

Supervisor.

Reporting Child Abuse & Neglect Allegations

CYTP staff members are mandated by law and by Marine Corps Orders to report suspected cases of child

abuse.

That means that CYTP staff members do not wait or look for proof before a report is made. The provider’s

responsibility is to report all suspected cases of child abuse immediately and directly to the Family

Advocacy Counselors and PMO. Childcare providers are not considered an investigative agency. Proving

a case of child abuse is the job of child welfare experts, police investigators and the court. Strict

confidentiality is enforced on the part of the CDC/SAC team member. We ask that you be understanding

of our role as advocates of children in this process.

If parents suspect child abuse or neglect in any of the Children Youth & Teen Programs, please report it

immediately to the proper authorities. The Program Supervisor can assist you in reporting your suspicion

to Family Advocacy and/or Safety Officer. Current child abuse reporting numbers are posted throughout

the Centers and are available from any CDC/SAC team member.

Safety Officer

253-6381

Family Advocacy

253-4526

Department of Defense Child Abuse & Safety Violation Hotline

1-877-790-1197

(CONUS, Alaska, Hawaii, and Puerto Rico)

090-9978-1033 or 253-3303

(OCONUS)

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Emergency / Disaster Plan

In case of an emergency, such as a bomb threat or natural disaster, all children and CDC/SAC team

members will assemble at a predetermined area. If a situation warrants closure of the CDC/SAC, parents

will be immediately contacted as soon as the children are safety situated at the safe/evacuation point.

Children will not be released to parents while in transit to the safe/evacuation point. All parents are asked

to wait until the children have arrived at the safe/evacuation point before they pick up their child (ren). See

the Emergency Plan SOP, located at the front desk of any CYTP facility, for more guidance.

Accidents/Emergency/First Aid

Children, Youth and Teen Program staff work hard to provide a safe environment for children at all

times. However, part of growing up includes getting bumps and bruises. Our centers are equipped with

first aid supplies and if a child has a minor accident the staff with provide appropriate first aid to the

child.

When injuries do occur, we make a written report to inform parents of the accident. The written report

must be signed by a parent and a copy can be made for the parents. The original accident report is

maintained in the child’s file.

In the event of a medical emergency, the classroom teachers will initiate first aid measures. An

ambulance from the Branch Medical Clinic will be called if necessary and the parents of the injured or ill

child will be notified immediately by an appropriate staff member. If center personnel are unable to

contact the parents, the parent’s designated emergency contact will be notified. If the center is unable to

reach the emergency contact person, in the event of a life-threatening situation center personnel will

notify the sponsor’s command. If a child needs transportation by an ambulance, a staff member will

accompany your child if the parent or emergency contact is not available. It is imperative to keep

home, duty, spouse’s work, and emergency contact information up to date.

Staff Qualifications and Responsibilities

Staff members shall be hired based on their demonstrated ability to work with children, youth and teens,

their understanding of children, youth and teens’ needs, and their qualifications to perform their duties.

Children Youth and Teen staff and Family Child Care providers shall be at least 18 years

of age, possess a high school diploma or equivalent, be able to speak, read, and write English, and be

willing and able to complete required training. All staff members shall attend annual training in child

abuse prevention, fire safety, health and sanitation, USDA, administering medications, and certification in

CPR and first aid. Caregivers also receive 20 hours of orientation training and go through the Department

of Defense training modules program. Team members are encouraged to pursue a Child Development

Associate and a variety of degrees in Child Development and Early Childhood Education.

The use of volunteers shall be authorized to enhance the programs and services provide for children, youth

and their families. Volunteers shall not be counted in ratio or substitution for paid staff members.

Volunteers shall have a completed background check prior to working with children. Anyone interested in

volunteering can inquire with the site supervisor.

All areas are continually videotaped to ensure the safety and well being of children and to prevent

allegations of abuse against staff. Tapes are recycled every 90 days.

Staffing Requirements/Ratios

The site supervisor or program leads are responsible for scheduling coverage to maintain the required

adult/child ratio in each activity room. She/he will regulate staffing according to the need. Minimum ratios

and maximum group sizes are as follows:

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CATEGORY AGE RANGE

RATIO

STAFF TO YOUTH

MAXIMUM

GROUP SIZE

Infant 6 wks. to 12 mos. 1:4 8

Pre-Toddler 13 mos. to 24 mos. 1:5 10

Toddler 25 mos. to 36 mos. 1:7 14

Preschool 37 mos. to 5 yrs. 1:12 24

School-age 5-12 yrs. 1:15 30

Field Trips 4-5 yrs.

6-12 yrs.

1:8

1:10

Day Camps 6-12 yrs. 1:15

Inspection Requirements

To ensure that the utmost quality of service is provided at all CYTP facilities, each facility is required to

have four unannounced inspections per year, by the local fire, safety, and health and sanitation department

(Branch Health Clinic). In addition to these inspections two unannounced, all inclusive inspections, is

conducted by Headquarters Marine Corps and a local multi-disciplinary team annually.

Program Descriptions

Resource and Referral Services provide one-stop enrollment services for children 6 weeks to 18 years of

age. Resource and Referral services expands the availability of child care, youth and teen services and

provide referrals to quality, affordable child care and youth and teen programs, both on and off base.

Child Development Center is a nationally accredited facility-based child care services that support child

care needs for children ages 6 weeks through 5 years. Care options include full-day, part-day, and hourly

care. Each program has a degreed Training and Curriculum Specialist whose responsibility is to implement

the required Department of Defense training program for caregiving staff. All staff employed with Marine

Corps Children, Youth and Teen Programs are required to complete basic and ongoing training as a

condition of employment.

Family Child Care Providers are private contractors certified and monitored by the command in

government housing. Child care is offered in home-like settings, they have smaller child to adult ratios, and

flexible hours for Marine Corps families. Providers and their family members must complete successful

background checks and providers must complete required Department Defense provider on-going

training.

School Age Care provides nationally accredited comprehensive, supervised child care services for children

ages 5 through 12 or enrolled in kindergarten through sixth grade, during duty hours before and after

school, full day camps on school holidays, teacher in-service days, inter-sessions, and during school

closings. School age care provides a safe, supervised, healthy, age-appropriate environment while parents

are at work.

Youth and Teen Program is affiliated with Boys and Girls Club of America and consist of a comprehensive

series and balance of programs, activities and events, which respond to the recreational, developmental,

social, psychological, cultural, and educational needs of eligible youth. The programs support the

development of lifelong skills and transition to adulthood, within a physically and emotionally safe

environment.

We are always very interested in what you think about the quality of our services.

Please visit our Interactive Customer Evaluation site and give your

comments. http://ice.disa.mil