ChildLine

Peter LiverDirector of ChildLine Services

A 25 year journey

• Over 1 million calls a year

• Over 1 million visits to the website last year

• 1350 + volunteers

• 12 bases

• Over 75,000 contacts answered by counsellors last month

Promoting the voice of young people

London Cyber conference

Promoting the voice of young people

• Taking part in consultations (face to face, through message boards)

• Influencing in the media

• Sharing insights

• ChildLine casenotes and reports

• Working with government and key stakeholders

Law reform

Daily Mail: 24th August, 2012

Where we have successfully influenced changes in law

•Safeguarding Vulnerable Groups Act and the Protection of Freedoms Act •Section 55 of the Borders, Citizenship and Immigration Act 2009

•Abolishing reservation on article 22 of the UN Convention on the Rights of the Child.

• Police Reform and Social Responsibility Act 2011

•Domestic Violence, Crime and Victims Amendment Act 2012. (England and Wales)

•2002 Education Act (England and Wales)

•EU Directive on Sexual Abuse

Raising awareness of key issues

Self harm: March 2012

Raising awareness

• Partnership working

• Media activity

• Celebrity support

• 38,000 page views

• 29% increase in contacts about self harm

• Outreach activity

Any questions?