Child Support Enforcement Agency

2015 Quick Numbers

• 52,538 Total Cases

• Collected $101,255,372.3

• Answered 82,705 Calls

• Resolved 26,155 Chats

• Responded to 3,891 emails

• Established Paternity for 458

Children (administratively)

Support is Key

August is Child Support Awareness Month

Wear Green Day

on Wednesday,

August 3rd

Child Support Awareness Month

• Other August Activities

• License Reinstatement Program

• Outreach Events

• Free CLE for local attorneys

• Media Awareness Campaign

License Reinstatement

• 64 Obligors

• Collected $13,915.00

• All registered for

OhioMeansJobs and

provided other

resources

Outreach Events

• 2nd Street Market

• Agape Fellowship Day

• CLE Event

• Employee Cook-out

RTA Bus Campaign

• Focused On License Reinstatement Effort

• Audio Messaging Triggered As Buses

Approach 20 High-Traffic Stops

• Scrolling Text Messaging Above Drivers Rolls

while the Audio is Playing

• Interior Signage on 50 buses

• 8 Queen Signs – Rolling Billboards On Bus

Stop Side of Buses

Bus Sign Example

Radio Campaign

• Male-Heavy Audience

• 735 Spots on 11 Stations in August

• 30-Second Spots

• Three Themes Rotating

• PTOC

• License Reinstatement

• Paternity

Parenting Time Opportunities for Children

PTOC Update

• Parenting time, also known as

“visitation”, is the time a child spends

with each parent as agreed upon by

the parents and/or order by a court.

• The Parenting Time Opportunity

Program offers the chance for

unmarried mother and father to

establish an agreed order when child

support is first established at the initial

child support hearing.

Parenting Time Opportunities for Children

PTOC Update

• Key Figures

• 86 orders (most of

any Ohio county)

• 75.10% collection

rate on PTOC

orders• 7.42% more than the

average collection rate

Parenting Time Opportunities for Children

PTOC Update

• Key Features

• Co-Parenting

Guide

• Links to Mediation

Services

• First Book Initiative

• Quarterly

Newsletter

Parenting Time Opportunities for Children

PTOC Update• Recognition

• Invited to speak/present:

• OCDA State Conference (Columbus, OH)

• OCDA Partners’ Conference (Columbus,

OH)

• NCSEA Policy Forum (Washington DC)

• NCSEA Leadership Symposium (New

Orleans, LA)

• Ohio Fatherhood Summit (Columbus, OH)

• Featured in the Federal Office of Child

Support’s Child Support Report in both

the September 2015 & February 2016

editions.

Support is Key

Thank You

for Your

Support !