Candidate Briefing Pack

Chief Executive

Social Care Institute for Excellence

October 2019

Prepared by:

Maggie Hennessey Director of Local Government

Penna Plc Millennium Bridge House

2 Lambeth Hill London

EC4V 4BG Maggie.Hennessey@Penna.com

Contents

1. Introduction

2. About Us

3. Organisation Chart

4. Draft Annual Report and Financial Statements 2018-19

5. Map of Location

6. Advertisement

7. Job Description / Person Specification

8. How to Apply

1. Introduction

The Social Care Institute for Excellence (SCIE) is a leading values-driven improvement agency. We are independent and people-focused, operating at policy and practice levels. Working beyond and across social care and health and children’s and adults sectors we offer a wide range of tailored and flexible improvement support. In recent years we have evolved from a largely government funded body to a fast-moving high profile social purpose business and thought leader. SCIE’s future success depends on our ability to continue

developing our range of large and small commercial projects covering consultancy, training, evaluation and research to complement our government funded commissions. With our current Chief Executive, Tony Hunter, stepping down in March 2020 we are seeking a new chief executive with the experience and determination to build on our progress and lead SCIE through the next exciting phase in our transformation into an agile social enterprise. We very much hope you will want to apply. For further information please contact our advising consultants at Penna, Maggie Hennessy on 07877 004 648 or Carol Coyle on 020 3849 2619. We look forward to hearing from you. Rt Hon Paul Burstow FRSA

2. About Us The Social Care Institute for Excellence Our purpose “SCIE improves the lives of people of all ages by co-producing, sharing, and supporting the use of the best available knowledge and evidence about what works in practice” About us The Social Care Institute for Excellence (SCIE) is a leading values-driven improvement agency. In recent years we have evolved from a largely government funded body to a fast-moving high profile more commercial organisation and thought leader. We are independent and people-focused, operating at policy and practice levels with a huge database of ‘what works’ good practice and eLearning tools and resources. Working beyond and across social care and health and children’s and adults sectors we contribute to the development and implementation of better care, support and safeguarding at national and local level. We support commissioners and providers in developing and embedding practices which are innovative, have impact, and enable effective scrutiny and accountability We offer a wide range of tailored and flexible improvement support working collaboratively with associates and partner organisations. SCIE’s future success depends on our ability to continue developing our range of large and small commercial projects covering consultancy, training, evaluation and research to complement our government funded commissions. What makes us special We believe that the five factors below, in combination, make us a unique and essential improvement partner for DHSC and our range of customers across sectors and at national and local levels. We: • are independent, people focused, driven by co-production principles and ways of working, and in

children’s services by hearing the voice of the child • operate at policy development, strategic and operational levels. with a golden thread of what works

in practice • benefit from huge reach and a vast knowledge/evidence base including e-learning tools and resources

alongside topical blogs and articles • offer a range of flexible and tailored input (training, consultancy, topic expertise, research, evaluation,

facilitation, coaching) • work in highly collaborative ways, including levering in others where this might lead to better solutions

and outcomes.

Chief ExecutiveTony Hunter

Coprorate Governance & HR Officer

Michaela Gray

Chief Operating OfficerEwan King

Head of Co-Production

Pete Fleischmann

Co-Production Development Manager

Kate Pieroudis

Project Support OfficerCecilia Mercier

Head of Finance, IT & Facilities

Pearl Sebastian

Management AccountantSatish Shah

Senior Finance OfficerKaneez Busawon

Head of ITNishal Rooplal

Senior Support Engineer

Manji Kerai

Digital DevelopersSaral Sharma

Sam Eaton

Publications ManagerShirish Gandhi

Information SpecialistsKaren Winchester

Luca DussinDeanne Mitchell

Stakeholder Dissemination Manager

Kim Rutter

TLAP Comms OfficerSara Zmertych

Practice Development Managers Carmen Colomina

Elaine CassJo Lenham

Stephen RiceRyan WiseNimal Jude

Suzanne ChengSimon Bayliss

Research teamLucy Brims

Sam CallananFlorence Lindsay-Walters

Sally Caton

CRM AdministratorStephanie Tang

Business Development CoordinatorsYvonne Watkins-Knight

Sharon FaceyEleanor Mould

Ben Newton-MoldMo Mohamud

Interim Senior Business Development Officer

Suzanna Clark

Comms CoordinatorJames Anthony

Head ofSales and Marketing

Helen Norbury

Head of Research & Information

Hannah Roscoe

Head ofConsultancy and Training

Hugh Constant

Head of Digital & CommsKeith Spink

Business Development CoordinatorAlex Lorenzu

Head of Learning TogetherSheila Fish

Sarah PeelDeputy Head of Learning

Digital & Comms ManagerSteve Palmer

3. Organisation Chart

4. Draft Annual Report and Financial Statements 2018 - 19

Item 2. Draft annual

report and financial statements 2018 - 19.docx

5. Map

6. Advertisement

Social Care Institute for Excellence (SCIE)

Lead our transformation to an agile social enterprise which impacts positively on people’s lives

Chief Executive

Salary c£120k London

The Social Care Institute for Excellence (SCIE) is a leading values-driven improvement agency. Based in Central

London, we employ 45 staff and operate with a turnover of c£6m. In recent years we have evolved from a largely

government funded body to a more commercially-orientated social purpose business and thought leader.

Our influence is far greater than our size. Our service offer covers policy and practice, including government

commissions as well as a range of consultancy, training, evaluation and research projects. We have expanded our

client base across social care and health, children’s and adult sectors – and we aim to increase this reach even

further.

Our current Chief Executive, Tony Hunter, is leaving in March 2020. We seek a new Chief Executive to work closely

with the Chair, the Rt Hon. Paul Burstow, and the Board to lead SCIE through the next exciting phase of our

transformation. We are open as to your background, but you will bring a track record of successful leadership and

exceptional business acumen combined with an interest in shaping national policy and practice improvement across

the social care landscape.

For further information please go to www.penna.com/executive-search, click on ‘Search all jobs’ and then click on

this role to download a candidate briefing pack. Alternatively call our advising consultants Maggie Hennessy 07877

004648, Chris Barrow 0203 849 2624 or Carol Coyle 0203 849 2619.

Closing date for receipt of applications: Monday 25 November 2019 5pm

7. Job Description and Person Specification

Job Description

Job title Chief Executive

Reporting to Chair and Board of Trustees

Responsible for Leading and managing the Organisation

Job location The Social Care Institute is a UK Charity working in England, Northern Ireland and Wales and based in London. The CEO is expected to work across the organisation’s footprint, but based in London

Hours 35 hours per week (flexible, commensurate with the requirements of the role and its seniority)

Salary £TBC per annum (attractive package of benefits)

Contract length Permanent

Main purpose of post

• To promote the mission, aims, values and business objectives of SCIE.

• To advise and support the Trustees in the development of Scie as a sustainable, values led small to medium sized charity via a range of commissions and income generating activity

• To enhance SCIE’s national profile and impact as an innovative and evidence -informed improvement agency helping make a real difference to the lives of those using care and support services

• To lead and inspire the organisation’s staff, generating pride and shared identity in achieving ambitious targets in joined up and mutually supportive and challenging way

• To model internally and externally the behaviours and culture expected of SCIE employees and in particular the principles of co-production in the design, delivery and review of care and support services.

Principal tasks and responsibilities Strategic ▪ With the Board to develop the SCIE’s strategic and business plans and policies and to lead their

implementation. ▪ To ensure that the organisation is equipped to identify, develop and win new business

opportunities.

▪ To develop the SCIE’s public profile. To influence key stakeholders and develop or maintain good relationships with the SCIE’s commissioners in the Department of Health and Welsh and Northern Ireland Governments, public bodies, charities and private sector organisations as well as user and carer groups and the general public.

▪ To keep the voice of service users, carers and others with lived experience of health and social care at the centre of SCIE’s work and vision.

▪ To keep up to date with new developments in the fields of social care and health to ensure that the organisation can respond rapidly to them.

▪ To ensure strategic decisions capture the breadth of the organisation, and the needs of the 3 jurisdictions of the UK in which SCIE works, whilst delivering key business priorities.

▪ To ensure that the organisation’s corporate policies and practices are up to date, relevant and fair in the current business environment and that the organisation is managed in line with current best practice.

▪ To build the income streams and reserves of SCIE.

Managerial ▪ To work with the Board, the Chief Operating Officer, Finance Manager and the Senior Management

Team to ensure that the organisation’s mission is delivered, statutory and regulatory duties are observed and that strategic and operational objectives are timely, clear, relevant and are implemented.

▪ To support and service the Board providing them with timely, relevant and transparent information and supporting the Chair in further developing the Board and its role.

▪ To work with the Chair to ensure good communications and relations between the Board and staff. ▪ Ensure that the staff structure and accountabilities develop in line with the business so that all

members of staff understand their key role and their accountability to the Board via line management.

▪ To work with the Finance Manager to formulate the annual budget, ensure that monthly financial management information is provided to the Board, the Audit and Risk Committee and to the Senior Management Team, to monitor performance against budget at least monthly and to take necessary corrective action.

▪ To manage the organisation and direct reports effectively, providing supervision, support, development and annual appraisal for all direct reports and ensuring they do so for all staff.

▪ To ensure that a risk management policy is in place and that the risk register is maintained and reviewed.

▪ To maintain and develop the balanced scorecard reporting system and that all products, services and marketing of SCIE meet basic quality standards.

▪ To ensure an effective complaints system, dealing personally with CEO/serious complaints as necessary.

▪ To ensure compliance with employment and equality legislation and accepted good practice.

Communication/Ambassadorial ▪ To be the principal spokesperson for the organisation in all media including face to face

opportunities with all key stakeholders in order to promote the organisation’s business and mission. ▪ Ensuring that the Chair is supported to undertake their ambassadorial role for SCIE including

undertaking face to face engagement with key stakeholders. ▪ Working with the Chief Operating Officer to represent and promote the organisation to potential

clients and commissioners. ▪ To communicate the key expertise of the organisation to sector audiences to sustain the knowledge

based brand of the organisation via conferences, publications and other opportunities. General ▪ To maintain the required level of confidentiality. ▪ To ensure that all staff, commissioners, clients, partners, associates and users of SCIE services are

respected and valued. ▪ Up hold the commitment of the organisation to equality and diversity. ▪ Undertake any other duties as required by the Trustees.

Person Specification

Experience

Minimum of three years’ senior management in any relevant sector E

Strong financial management expertise including budgeting, full cost recovery, pricing, risk management and mitigation and charitable financial governance

E

Experience of working with non-executive trustees (or directors) in committees or boards.

E

Knowledge

An understanding of the commercial issues facing charities in the current market

E

A good understanding of health and social care systems in the UK and more widely

E

A good understanding of the charitable sector especially business development

E

A clear understanding of the business drivers of government, local

authorities, charities and other agencies who are our clients.

E

An understanding of the implications of working with and employing people with learning disabilities and/or mental health problems

E

An understanding of the role of research and development within a public sector industry/sector

E

Skills

Proven entrepreneurial leadership and management skills E

Proven business development skills that have resulted in major income streams (£100,000+)

E

A person / service user / customer centred approach E

Credibility with the social care and health sectors, with key Government Departments and commissioners and with key public agencies

E

An ability to operationalise business ideas, strategies and tactics E

A track record of creativity and innovation in product and business development

E

Excellent communications skills across all media, conferences, meetings and one to ones

E

Excellent public affairs skills working at the highest levels (e.g. Secretaries of State and Ministers)

E

Strong people management skills and knowledge of HR practice E

Outstanding time management and prioritisation skills E

Ability to synthesise different forms of evidence in order to develop a robust intellectual position quickly

E

Personal Qualities

Ability to motivate a senior team and defuse problems quickly E

Emotional intelligence and resilience E

Empathy with SCIE’s aims and objectives and a commitment to equality, diversity and co-production

E

Efficient and reliable working practices E

Methodical and thorough E

Self-motivated, innovative, pro-active, excellent communicator and target driven

E

Qualifications

Evidence of professional development in management and business development

E

E = essential D = desirable

8. How to Apply

Chief Executive

Before you apply, please ensure that you have read the Job Description and Person Specification in detail. To apply please visit https://static.wcn.co.uk/company/5027735/787/search_vacs.html Your application should include:

• Your Current CV which should include your career history to date together with your contact details including address, email address and telephone number.

• Your Supporting Statement which addresses the key requirements set out in the person specification and demonstrate why you are the right candidate for the Social Care Institute for Excellence (SCIE).

• Details of two referees - we will only approach referees with your permission and if you are shortlisted.

• Please complete the Equal Opportunities monitoring form when you upload your details. We are keen to ensure that all our jobs are accessible to all members of the community and use this data to monitor our progress in doing this.

• Please make sure you return your application by the closing date as stated below. If you have any questions or would like a confidential discussion with a Penna consultant, please call:

• Maggie Hennessey on 07877 004648 or Maggie.Hennessy@Penna.com

• Carol Coyle on 07500 887849 or Carol.Coyle@Penna.com

• Chris Barrow on 07500 888102 or Chris.Barrow@Penna.com

Indicative timetable

Activity Date

Closing date for Applications Monday 25th November 2019

Final Panel Process Wednesday 11th December 2019