chief executive officer - carterbaldwin executive...
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Chief Executive Officer
About Christian Community Credit UnionChristian Community Credit Union (CCCU) is a full-service financial institution serving members of Christian churches and ministries worldwide. With over $650M in assets and over 31,000 unique members served, CCCU is one of the largest credit unions in the country serving the Christian community. Located 30 miles east of Los Angeles in San Dimas, CA, CCCU’s passion is to expand God’s Kingdom, and their vehicle to accomplish this is partnerships with individuals and ministries that use CCCU for their banking needs. CCCU offers checking, savings, credit cards, lending, auto, student and home loans, and other services to members located in all 50 states and more than 100 foreign countries. CCCU uses its asset base to lend to individual members to help them reach their financial, education, and homeownership goals, and to ministries ooking to build churches, expand ministry capacity, obtain property, and reach out to the lost.
At a time when banks are making record profits and customers are paying ever higher fees, many people are seeking different kinds of financial institutions they can trust. As nonprofit entities that can focus on the interests of their members rather than increasing shareholder returns, credit unions offer members the unique opportunity to build their savings and leverage their resources in a relationship they can trust. Thanks to strong growth from new and existing members, and wise financial stewardship over decades, CCCU is now ranked in the top 10% of all credit unions in the United States by assets.
MissionTo partner with members and ministries to help them become better stewards and
achieve their financial goals.
VisionMaking a positive difference.
The HEART of CCCU’s Service Promises:
Honor God in how we serve youExceed your expectationsAppreciate our partnershipRecognize your needs and recommend the best possible solutionTreat your requests in a timely and confidential manner
Click here to view CCCU’s Statement of Faith and Core Values.
History
Originally established in 1957 as American Baptist Ministers Credit Union, CCCU has expanded membership eligibility over the years to serve members of many different Protestant Christian denominations and ministry networks. CCCU serves churches, ministries and their members, as well as Christian schools, colleges, seminaries, camps, rescue missions, retirement homes, and many other diverse organizations across the U.S. and around the world. In over 60 years of history, CCCU is one of the largest credit unions serving the Christian community with a simple, but powerful big idea: “Your Money Building God’s Kingdom.” From church loans to savings accounts, the Credit Union puts members’ money to work by providing affordable financing to churches, ministries, and their members. Whether it’s constructing or remodeling a new church building or funding a home loan for a member, this money is working in the Christian community. All CCCU accounts are privately insured by American Share Insurance, up to $250,000 per account.
Supporting Missions and Ministries
CCCU is committed to not only helping its members achieve their financial goals, but also to helping them support Christian ministries and missions around the globe working to share the Gospel.
Cards that Give to Missions & MinistriesCCCU’s Cards that Give to Missions & Ministries program enables credit union members to earn points to donate to missions projects every time they make a purchase with their credit card. At year-end, cardholders have the opportunity to donate their points to missions and ministry projects that are reaching out and sharing the love of Christ. Since 1995, more than $4.9 million has been donated to missions and ministry projects around the globe.
Money for Missions ProgramChristian Community Credit Union’s Money for Missions Program donates money to churches and Christian-based ministries. The program is very simple. Eligible organizations can receive a donation of $50 for every person from the church who joins the credit union with a qualifying account - the more people who join, the bigger the donation.
Community Impact:One ministry in the Midwest has received more than $100,000 from the program so far. A church in Kansas received $5,000 and used the money for a missions trip. A small church in California earned $1,000 to buy new flooring for a Sunday school room. CCCU’s Scholarships for Success Program helps students pursue their academic dreams by offering multi-year scholarship awards of $1,000 per year. Since the program’s inception in 1999, CCCU has awarded $874,500 in scholarships to students nationwide. Click here to learn more about the impact CCCU is having in the local community.
Global impact:CCCU is proud of having a truly global reach. In response to the crisis of human trafficking, CCCU donated $10,000 in a matching fund towards The Freedom Challenge for their Giving Tuesday campaign to provide women and children in Bangladesh with literacy and development
programs. The Credit Union also donated $10,000 in a matching fund to Rebirth Homes to support their education and counseling programs for human trafficking victims. CCCU has donated $30,000 in response to the damage caused by natural disasters like Hurricane Michael, Hurricane Florence, and Hurricane Maria, as well as tsunami relief efforts in Indonesia and flooding in Laos caused by a dam collapse. Click here to learn more about the impact CCCU is having around the world.
The OpportunityThe financial services industry is in a period of enormous disruption from new technology, regulatory frameworks, and industry consolidation. Christian Community Credit Union seeks a CEO who can bring wise and innovative leadership to a mission-driven credit union that is providing members with a better way to save, manage, and finance their missionally-inspired dreams. The next CEO must be a growth-oriented leader skilled at evaluating opportunities for both organic growth through service expansion and new member acquisition, and strategic growth through potential mergers and acquisitions. Having grown from $15M in assets in 1975 to over $650M in 2019, CCCU seeks to continue its expansive growth trajectory in the years ahead, while continuing to provide best in class service to its members and employees.
In addition, the next leader will:
• Own and implement the vision and strategy for the next 5-10 years of CCCU’s growth, in partnership with the Board of Directors, ensuring that CCCU thrives financially and is well-positioned to continue supporting the credit union’s unique Kingdom-building mission for its members.
• Have overall responsibility and authority for leading the day-to-day operations of CCCU in accordance with applicable local, state and federal regulations and the policies and bylaws established by the Board of Directors.
• Recruit, lead, and inspire a talented team of senior leaders and employees; affirm the mission, vision, and core values of CCCU – and lead the team in living out those values.
Key CEO Responsibilities
CCCU is looking for a CEO who recognizes the unique role that credit unions play in the financial services landscape and resonates with the calling of supporting and stewarding CCCU’s mission-driven identity. The CEO will be responsible for providing growth-oriented strategic business leadership while at the same time ensuring CCCU’s unique organizational identity and employee culture remain strong and healthy.
• Be a keen observer of industry changes and innovations, recognizing that new technologies and industry disruptors are constantly entering the market and could quickly change the competitive landscape.
• Lead CCCU with a mindset of innovation and disruption as a fact of life, and keep CCCU on the leading edge of service offerings to its membership.
• Invest deeply in building and sustaining critical relationships, including with members of the Board of Directors, Supervisory Committee, industry leaders and regulators, key Christian denominational leaders, churches and Christian ministries, strategic regional and national associations, and CCCU employees, among others.
• Serve as the face of the credit union to the membership, key stakeholders, and the general public.• Ensure ongoing, appropriate communication and marketing through established outreach
channels to internal and external stakeholders.• Develop, with the senior leadership team, the credit union’s annual plan and operating budget
based on long-term strategic objectives; make periodic reports to the Board about budget and progress toward achieving strategic objectives.
• Monitor the financial position of the credit union to ensure there is operational efficiency, an appropriate balance of long-term and short-term capital, and adequate cash flow for day-to-day working capital needs that complies with regulatory requirements and reporting.
• Collaboratively assess and manage risks with the senior leadership team and Board of Directors to ensure financial health of the credit union and maintain controls over all credit union assets including cash, investments, property and equipment, among others.
• Adhere to the principles and requirements of all applicable laws and regulations relating to the position and CCCU employment.
Ideal CEO Candidate Experience and Attributes
The Bible calls Christians to be wise stewards of their resources: to care for them, use them wisely, and protect them for future generations. Christian Community Credit Union is looking for an exceptional leader who resonates deeply with the credit union’s mission to serve Christian churches and ministries and their members in meeting their financial goals. CCCU’s next leader will set an extraordinary standard for Christian leadership while furthering CCCU’s mission.
In addition, the ideal candidate will:
• Be a person of exemplary character, integrity, and humility who can engage and lead in alignment with the mission, vision, and core values of CCCU in an authentic, relational way.
• Have demonstrated experience in growing an organization and bringing innovative approaches to organizational growth.
• Bring a broad and perceptive understanding of the Credit Union’s field of membership: Protestant Christians. The ideal CEO candidate will understand the values and theology of Protestant Christianity and be able to effectively partner with pastors, church denominational leaders, and other influential Christian leaders and stakeholders.
• Bring a track record of leading and empowering high performing teams and collaborating effectively with a strong Board of Directors.
• Lead humbly, approachably, positively, and predictably in a way that builds unity and inspires confidence and trust from the Board, Supervisory Committee, employees, and external regulators and stakeholders.
• Hold the organization to high standards of excellence in performance while also encouraging professional development and personal growth among employees and a sense of collaborative team spirit.
• Possess outstanding communication and presentation skills, interpersonal skills, and strong business acumen, including advanced knowledge of finance, lending, marketing, and member services best practices.
• Have 10+ years of experience in a senior level administrative or managerial operations position, ideally in a credit union or other large financial institution.
• Have a bachelor’s degree from an accredited college or university; master’s degree preferred.
Applications and RecommendationsTo apply, please submit a resume and letter of interest to [email protected]. While applications will be accepted until a new CEO is appointed, candidates should submit materials by November 15, 2019 for most favorable consideration. For additional information about the position or the search process please contact:
Price HardingPartner
Ted WieberConsultant
Grace BrayResearch
Beth MillerSearch Coordinator