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TRANSCRIPT
Updated 4-17-15
Check Positive Pay
Check Positive Pay Page 2
Table of Contents
NAVIGATING TO CHECK POSITIVE PAY .......................................................................... 3
CHECK ISSUE FILE IMPORT.................................................................................................. 6
ENTER CHECK ISSUE .................................................................................................................. 8
UPDATE CHECK ISSUE ............................................................................................................ 9
Check Positive Pay Page 3
Navigating to Check Positive Pay
This user guide will assist you in navigating to Check Positive Pay and guide you through
managing your Check Positive Pay exceptions, how to upload a Check Issue File and how to
enter single check issues.
Navigating to Check Positive Pay:
Log into CoBank Cash Manager. Step 1.
Hover cursor over the Account Services option in the menu bar. Step 2.
Note: The Positive
Pay menu allows
you to manage and
review many items
related to the
Positive Pay
Service
Note: Decisions to
pay or return an
item must be made
before the deadline.
If the decision is
not made the
default decision
will apply
Click Manage Exceptions to make decisions regarding your exceptions. Step 3.
Note: The Manage Exception screen is made up of two parts:
Check Exceptions Awaiting Approval – secondary approval is required
before the exception is fully decisioned. Exception items will appear if the
user has the role of dual approver.
Check Exceptions Awaiting Decision – decision is required on any
exception that appears in this section. Each field will assist the reviewer in
determining how to decision the exception.
See the next page for the Manage Exceptions screen.
Check Positive Pay Page 4
Click the box next to the decision regarding your exceptions under Check Step 4.
Exceptions Awaiting Approval to complete the secondary approval step (if it’s
required based on your role.)
Scroll to the Check Exceptions Awaiting Decision to complete the review of Step 5.
exception items.
Click the Select Decision link to decision that item. Step 6.
Choose the appropriate decision. Step 7.
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Click the box located next to the item. Step 8.
Note: If all items should have the same decision you can choose that decision
from the drop down menu and apply it to all exceptions.
Click the Continue Step 9.
button.
A verification page
appears.
Click Approve/Transmit, if there are no changes needed. Step 10.
Note: A confirmation page will appear verifying the decisions that have been
made.
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Check Issue File Import
A check issue file is an important part of the Positive Pay service, which allows the bank to
match checks that are being presented against your Transaction Clearing Account against the
check issue file you sent.
Import a check issue file (bulk check issues).
Log into CoBank Cash Manager. Step 1.
Hover cursor over the Account Services option in the menu bar. Step 2.
Click on Step 3.
Import issues.
Note: The
Positive Pay menu
allows you to
Enter issues (single check
issue) or Import
issues (bulk check
issue).
Note: During the
onboarding process
you will be shown
how to create an
import template
that you will use
each time you
import your issue
file.
Click the radio button Step 4.
next to the name of the
template that is being
used.
Click Continue. Step 5.
Check Positive Pay Page 7
Click the Browse Step 6.
button to locate the
issue file saved to
your computer.
Click on the file Step 7.
name.
Click the Import Step 8.
file button.
Note: A
confirmation page
will appear if the
file was imported
successfully.
Check Positive Pay Page 8
Enter Check Issue
Enter a Check Issue is an important part of the Positive Pay service, which allows you to enter a
single item instead of creating and importing a check issue file.
Enter Check Issue (single check issues).
Log into CoBank Step 1.
Cash Manager.
Hover cursor over Step 2.
the Account
Services option in
the menu bar.
Click on Enter Step 3.
issues.
Complete each Step 4.
field.
Enter the Payee Step 5.
name on the check
if Payee Positive
Pay is enabled.
Click Continue. Step 6.
Note: A
confirmation page
will appear that the
single check issue
has been added.
Check Positive Pay Page 9
Update Check Issue
Update Check Issue allows you to edit or delete Check Issue information that has been sent to
the bank.
Edit Check Issue
Log into CoBank Step 1.
Cash Manager.
Hover cursor over the Step 2.
Account Services option in
the menu bar.
Click on Update issues. Step 3.
Choose how to filter the Step 4.
issues by clicking on the
radio button next to each
selection.
Note: Exception Issue Items
will allow you to edit the
issue.
Click the radio button for Step 5.
Exception Issue Items.
Click Search. Step 6.
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Click the link to edit that Step 7.
issue.
Edit the available fields on the Edit Issue Step 8.
screen.
Click Continue. Step 9.
A verification screen appears.
Verify all entries are correct. Step 10.
Click Save Changes. Step 11.
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The Issue Confirmation screen displays:
Delete Outstanding Check Issue
Log into CoBank Step 12.
Cash Manager.
Hover cursor over the Step 13.
Account Services option in
the menu bar.
Click on Update issues. Step 14.
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Click the Step 15.
appropriate
radio button on
the Search Issues
screen to filter the
issues.
Note: Outstanding
Issue Items will
allow you to delete
an issue that has
not been presented.
Click Search Step 16.
Click the link to delete that issue. Step 17.
Click Delete. Step 18.
Note: You are returned to
the Select Issue screen.
The item deleted will no
longer appear on the
screen.